Sheraton Brooklyn New York

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Brooklyn, New York

4 stars

When it comes to ‘you-time’, Sheraton Brooklyn New York covers every kind of pleasure: there’s the fitness centre for the health-conscious; the Starbucks® café for the caffeine-hungry; and the rooftop garden for those in need of fresh air – and the odd cocktail. Sitting among the skyscrapers of Brooklyn, the Asian-infused Kimoto Rooftop & Bar gives a nod to the East in its carefully created bar food, curated craft beers, and concocted cocktails. Throw in views over the buzzing district and towards the Statue of Liberty, and you’ll see why it’s one of the hotel’s most popular meeting spots. In fact, it’s the perfect place to head after a day exploring your neighbourhood, which packs in dining, shopping, and entertainment – much of it just a stroll away at City Point Brooklyn.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Valet parking
Close to City Centre

Explore the local area

In downtown Brooklyn, just a short stroll from the district’s biggest food, shopping, and entertainment hub, City Point Brooklyn. Transfer time from John F.Kennedy International Airport: 25 minutes.

Hotel Information

Room Information
Room Upgrade Information

321 rooms and suites, all with air-conditioning, flat-screen TV, tea/coffee maker with Starbucks® coffee, complimentary bottled water, iron and board, bathrobes, hairdryer and safe. Standard Rooms are 216 sq ft with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Hotel details

Facilities

Avere Ristorante (Italian menu, open for breakfast, lunch, and dinner). Kimoto Rooftop & Bar (Asian-inspired menu, rooftop restaurant and bar with live DJs in garden terrace, open weekdays for dinner, and weekends for lunch and dinner). Starbucks®. Room service*. 24-hour fitness centre. WiFi*. Valet parking $45 plus tax, per day (payable locally, subject to change).

Additional Information

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Trip advisor rating

3.7/5

1,668 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

29%

Very Good

36%

Average

19%

Poor

Terrible

“Double check the extras you are being charged for at check in and be prepared to wait for your refund.”

Dec 08, 2025Lenni B

Checkin was quick even tho busy. Room was adequate and lifts were fast, never long to wait as there were 4. We were on 27th floor and ice making machine on 2nd floor, the one closer to our room was out of order the full time we were there 4 nights. Bed was massive and 5 star comfort, a bit high for small person but manageable if fit to jump onto it! No kettle in room, just coffee making machine with no instructions so tough if you drink tea/hot water based drinks. Coffee provided but never enough creamers/uht milk/sugar etc. no biscuits. No fridge to keep cold drinks/juices in. We asked for our bill 2 days before check out and it appeared to have extra charges we were not made aware of but when we asked at reception we did not get a satisfactory explanation and it confused us even more... was as if the reception staff did not know either and just pammed us off with any old excuse. Again at checkout we left lots of extra time to check our bill carefully and what we had been already charged and they assured us we would be fully refunded for any extra charges which were "something to do with security incase of room damages". After days of waiting for our refund and reading other reviews, we tried to ring hotel but got "nowhere". Finally we got speaking to a lovely gentleman called Richard who assured us that we would receive our refund within a few more days and he would deal with it personally which he did and we finally received it about 4 weeks later. We got the feeling that this would not have happened if we had not spoken to Richard. It appeared that other Reception staff were fed up of people asking questions/compaining and were not interested in our concerns, although were aways courteous and polite. Would I go back to this hotel? Yes but I would be better prepared for the hiccups. The comfortable bed was really such a luxury and one was guaranteed a great nights sleep despite the other hiccups! A small fridge and kettle in the room though would make the experience a whole lot better as I have stayed in many other hotels which were a lot less expensive and these were provided as standard room fittings!

“Don’t expect the tiny details. Maybe they don’t care?”

Nov 03, 2025jjjjjjjjjjzzzzz

Every little request was botched. Asked for extra creamer, nada. Asked for body wash to be refilled, nada. Asked for bar of soap, nada. Finally checked out and they billed the wrong credit card. Think that’s easy to fix? Not when they don’t answer the phone or return calls. Ok, I’ll send them an email. What no email address? Maybe thanks NY hospitality?

“Sweat smells in all the rooms”

Oct 18, 2025Gea G

I have to say, my experience at the Sheraton Brooklyn was frankly unacceptable for a Marriott property. The first room I received had a distinct and frankly gross smell—like stale body sweat—that made it clear the room hadn’t been thoroughly cleaned. I asked to be moved, only to find the second room had the exact same revolting odor. This kind of pervasive issue across multiple rooms is completely unacceptable. As a loyal Marriott guest who’s stayed at their properties around the world, I expect a baseline level of cleanliness. Paying top dollar for a room that smells like someone else’s sweat is beyond disappointing—it’s outrageous. This should never happen at any hotel, let alone a Marriott. I sincerely hope management takes immediate action to fix this.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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