Sheraton Brooklyn New York

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Sheraton Brooklyn New York | Brooklyn, New York | Virgin Atlantic Holidays

Brooklyn, New York

4 stars

When it comes to ‘you-time’, Sheraton Brooklyn New York covers every kind of pleasure: there’s the fitness centre for the health-conscious; the Starbucks® café for the caffeine-hungry; and the rooftop garden for those in need of fresh air – and the odd cocktail. Sitting among the skyscrapers of Brooklyn, the Asian-infused Kimoto Rooftop & Bar gives a nod to the East in its carefully created bar food, curated craft beers, and concocted cocktails. Throw in views over the buzzing district and towards the Statue of Liberty, and you’ll see why it’s one of the hotel’s most popular meeting spots. In fact, it’s the perfect place to head after a day exploring your neighbourhood, which packs in dining, shopping, and entertainment – much of it just a stroll away at City Point Brooklyn.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Valet parking
Close to City Centre

Explore the local area

In downtown Brooklyn, just a short stroll from the district’s biggest food, shopping, and entertainment hub, City Point Brooklyn. Transfer time from John F.Kennedy International Airport: 25 minutes.

Hotel Information

Room Information
Room Upgrade Information

321 rooms and suites, all with air-conditioning, flat-screen TV, tea/coffee maker with Starbucks® coffee, complimentary bottled water, iron and board, bathrobes, hairdryer and safe. Standard Rooms are 216 sq ft with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Hotel details

Facilities

Avere Ristorante (Italian menu, open for breakfast, lunch, and dinner). Kimoto Rooftop & Bar (Asian-inspired menu, rooftop restaurant and bar with live DJs in garden terrace, open weekdays for dinner, and weekends for lunch and dinner). Starbucks®. Room service*. 24-hour fitness centre. WiFi*. Valet parking $45 plus tax, per day (payable locally, subject to change).

Additional Information

One person must be aged 18 years and over in each room at check-in.

*Denotes local charge.

Trip advisor rating

3.7/5

1,662 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

29%

Very Good

36%

Average

19%

Poor

Terrible

“Safety Warning: Beware of Sheraton Brooklyn's "Flat Rate" Transportation”

Sep 17, 2025Resort05587919155

My recent stay at Sheraton Brooklyn was unfortunately marred by a serious issue with their transportation service. We had pre-arranged a car hours in advance, as their flat rate service was advertised with a sign at their check in desk, for a trip to the bus station. However, instead of providing a licensed car service as expected, a bellhop put us in an unlicensed taxi. The driver was a disaster. He did not use GPS, and when we arrived at our destination, he insisted on a cash-only fare, which was not stated when he picked us up. When we were $5 short, his demeanor became intimidating and I felt as though he might not let me out of the vehicle, causing me to fear missing our bus, which we had called ahead to have held for 5 minutes. While the hotel's physical property was well located and had good bones, their negligence in providing safe transportation after a pre-arranged request is a major safety concern. I contacted the hotel to address this issue but they did not respond. I urge other travelers to be extremely cautious and to book a car service on their own. I tried to when our car seemed to be delayed and the bellhop insisted that I shouldn’t as it seemed he had someone on the way, which apparently wasn’t the case - I think he gave our car to someone else. I have stayed at the Even Hotel Brooklyn and at the Holiday Inn Brooklyn Downtown, and I would recommend these hotels instead.

“Too bad the rooftop bar is closed Mondays!”

Sep 14, 2025Deborah W

Booked this hotel partially because of the stellar rooftop bar view of NYC……would have been nice to know it is closed on Monday!

“Worst service at a Marriott property I've ever stayed at”

Sep 08, 2025Jeffrey D

I spend a lot of time on the road and stay mostly at hotels in the Marriott portfolio. This specific Sheraton was the worst experience I've ever had in their portfolio. Stayed on a Saturday night so you wouldn't guess staffing would be an issue, but maybe it was - generally got the sense nobody there cared in the slightest about hospitality. I requested some extra towels, was told they were coming, and literally after two hours and multiple calls, they never showed up and we gave up. The club lounge had frozen waffles and frozen pancakes (that were served hot) for breakfast. The coffee machine didn't work - staff was notified, and she really didn't care to fix it. Next morning housekeeping handed me a soiled towel. We asked for the manager upon checkout - was told she wasn't there. Was given a business card to the asst front desk manager. I've emailed the hotel GM and asst front desk manager - yet to receive a response. I would stay anyplace else before staying here. And fwiw, it looks like the GM for the AC next door is the same person.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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