Offering gorgeous views of Manhattan from the rooftop terrace, and complimentary buffet breakfast to start each day, the Hyatt House in Chelsea is a great choice for both business and leisure trips to the Big Apple. Towering 30 floors high, theres a strong chance you'll have a fantastic view from your room, which are compact but practical for a stay in the city. You're within easy walking distance of some of New York's top attractions, including the Empire State Building and Madison Square Garden, and there's a 24-hour market to grab any snacks that you might need for your journey!
Amenities
Free Breakfast
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Close to City Centre
Where is it
Situated in Chelsea at 28th St, 700m from Penn Station and an 8 minute walk from the Empire State Building.
Hotel information
150 rooms, all with air conditioning, complimentary WiFi access, 42" flat-screen TV, hairdryer, safe, coffee maker, mini fridge, microwave, safe, iron and ironing board, and bathroom amenities.
Den Guestrooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Complimentary buffet breakfast daily. H Bar (temporarily closed). H Market (open 24 hours).
24-hour fitness centre.
Complimentary WiFi access. Laundry service*. Valet parking $63 plus tax per night (payable locally, fee subject to change).
*Denotes local charge.
Based on 1333 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (753)
Very good (330)
Average (119)
Poor (60)
Terrible (71)
Great stay in a bustling city
Aug 19, 2025Catalina F
Hotel staff was professional and attentive. They provided great service during and after my stay (left luggage behind for the day).
I also enjoyed the neighborhood it was in. It was close to train and metro stations and a close walk to my favorite place in the city, the Highline.
Despite being in the city, it felt quiet (as quiet a city can…
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Hotel staff was professional and attentive. They provided great service during and after my stay (left luggage behind for the day).
I also enjoyed the neighborhood it was in. It was close to train and metro stations and a close walk to my favorite place in the city, the Highline.
Despite being in the city, it felt quiet (as quiet a city can be) and the view from my room was wonderful with the Empire State building as a backdrop. It is in a neighborhood with plenty to do after coming back from a long day out.
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Not worth it
Aug 14, 2025Chuck Y
Staff is not helpful. Without mentioning any details, she arranged us in a room directly next to elevator. Later any change request is ignored, very disappointed
Bad smell
Aug 7, 2025Road457220
The staff was very friendly. The room smelled of cat urine, mold and mildew. The bed appeared clean but the bathroom had mold in the shower.
Fabulous Hotel
Aug 2, 2025924review
The Hyatt House was a great hotel to stay at during our trip to New York.
Our room and bathroom were very spacious and the view from the windows was just incredible as we could see all of New York from above.
The beds were very comfy and clean. They had lots more amenities than we'd originally thought as we practically had a mini kitchen in our…
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The Hyatt House was a great hotel to stay at during our trip to New York.
Our room and bathroom were very spacious and the view from the windows was just incredible as we could see all of New York from above.
The beds were very comfy and clean. They had lots more amenities than we'd originally thought as we practically had a mini kitchen in our room.
The gym also overlooks New York along with a roof area where you could sit and take in the view.
Overall, this is exactly what we needed on our trip to New York and I would highly recommend to anyone visiting.
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Clean hotel, great mid-town location
Jul 28, 2025bda_daveHamilton, Bermuda
This hotel was a great option for us. The location was spot on and central to everything we wanted to do. The room was clean (and a little on the small side, but to be expected in NYC). The complimentary breakfast at Hyatt House is always a plus, and the food was good. I'd definitely consider staying here again in the future.
Great stay in a bustling city
