Hyatt House New York Chelsea

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Chelsea, New York

3 stars

Offering gorgeous views of Manhattan from the rooftop terrace, and complimentary buffet breakfast to start each day, the Hyatt House in Chelsea is a great choice for both business and leisure trips to the Big Apple. Towering 30 floors high, theres a strong chance you'll have a fantastic view from your room, which are compact but practical for a stay in the city. You're within easy walking distance of some of New York's top attractions, including the Empire State Building and Madison Square Garden, and there's a 24-hour market to grab any snacks that you might need for your journey!

Amenities

Free Breakfast
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Close to City Centre

Explore the local area

Situated in Chelsea at 28th St, 700m from Penn Station and an 8 minute walk from the Empire State Building.

Hotel Information

Room Information

150 rooms, all with air conditioning, complimentary WiFi access, 42" flat-screen TV, hairdryer, safe, coffee maker, mini fridge, microwave, safe, iron and ironing board, and bathroom amenities.

Den Guestrooms with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.

Hotel details

Dining

Complimentary buffet breakfast daily. H Bar (temporarily closed). H Market (open 24 hours).

Fun and Games

24-hour fitness centre.

Handy Stuff

Complimentary WiFi access. Laundry service*. Valet parking $63 plus tax per night (payable locally, fee subject to change).

Additional Information

*Denotes local charge.

Trip advisor rating

4.2/5

1,397 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

57%

Very Good

24%

Average

Poor

Terrible

“Great Stay at Hyatt House Chelsea, Amazing Staff!”

Jul 04, 2026amitch2

This is currently my go to hotel in NYC, and this trip reminded me why. My sister and I stayed here to celebrate her birthday, and the staff went above and beyond. V was so accommodating when we arrived early. Since our room wasn’t ready, she stored our bags and let us change clothes while we waited. Sasha surprised us with a room upgrade for my sister’s birthday, which made the trip extra special. Another team member (didn’t catch her name) was just as helpful and warm. Our room had a great view and was clean and comfortable. The rooftop is a great spot to unwind, and breakfast was a nice way to start the day before sightseeing. The people, the service, and the incredible property are exactly why this is my go to spot in NYC. Thank you to the whole team for the genuine hospitality! Would definitely stay again.

“Run-down hotel with rude staff”

Jun 22, 2026christopher b

This place is a dump, and the people who work here shouldn’t work in hospitality. The furniture is chintzy and worn out, and the only thing worse was the attitude from the front desk staff and the manager.

“Recommend”

Jun 21, 2026gmp412

I would highly recommend this place. I’ve stayed at several different hotels in the area. I definitely feel like it is very budget-friendly by New York standards, even with a top-floor room at the highest price. My room was very far from street noise, which is always a plus for me. The view is beautiful. I didn’t use the kitchen for cooking, but it’s nice to have a full-size fridge and microwave to reheat coffee or anything else. The bed was comfortable, but I couldn’t sleep well the first night because the pillows and sheets smelled like they were sprayed with air freshener. I asked room service to change them the next day, which they did and resolved the issue. The gym views on the top floor are also pretty amazing. I don’t think any air conditioning was working there, but propping the door open cooled the place enough in the morning. The breakfast is pretty good; there is a good variety, and it’s a bit different every day. I really loved how I was greeted everywhere, and everyone was courteous and helpful. I would recommend this place.

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