Conrad New York Downtown

Financial District, New York

Star rating

The hotel

Conrad New York Downtown is a statement hotel in a stunning location, overlooking the Hudson River from its spot in Lower Manhattan’s Battery Park City. As you step into its sky-scraping 15 storey lobby, it’s ready to wow: there’s the instant impact of its bold design; the multi-storey art installation by Sol LeWitt; the 24 hour fitness hub; and the sophisticated dining of ATRIO. But it does save some pleasures for higher floors. As you scale this all-suite hotel’s grand stairways, you reach more than 2,000 works of gallery worthy art; luxurious 2 room suites for all guests; and, the cherry on the top, a seasonal rooftop deck where small plates, ‘Prosecco & Ice Pop’ cocktails, and Statue of Liberty and New York Harbor views all vie for top billing.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

A short walk from TriBeCa, SoHo, Greenwich Village, and the Meatpacking District, and close to sightseeing hotspots like One World Trade Center, the Financial District, and the boat launches for Ellis Island and the Statue of Liberty. The Fulton Center transit and retail complex is also within a short stroll, giving you excellent transport links around Manhattan. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

463 suites. All with climate control, 2 HDTVs with premium channels, Conrad Concierge App (for reservations and amenity requests) and one touch room control technology, wet bar, Nespresso coffee machine, mini-bar*, rainfall shower, bathrobe and slippers, and nightly turndown service. Deluxe Suites are 430 sq ft and have a separate living room with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Hudson River View Suites are also 430 sq ft with a separate living room but with stunning Hudson River views, with 1 king-size bed, sleeping maximum 2 adults.

Executive Suites are larger at 700 sq ft with a private bedroom and oversized living room with sofa with 1 king-size bed, sleeping maximum 2 adults.

Luxury Corner Suites are even more spacious at 750 sq ft with wonderful views, private bedroom and separate living room with a sofa with 1 king-size bed, sleeping maximum 2 adults.

Conrad Suites are 1500 sq ft expansive, apartment-style, top-floor suite, overlooking Lower Manhattan with a private study with computer, a living area with plush seating and HDTVs and a kitchenette with a stylish dining room with 1 king-size bed, sleeping maximum 2 adults.

ATRIO Wine Bar & Restaurant (open for breakfast, lunch, and dinner, and weekend brunch). Loopy Doopy Rooftop Bar (cocktails and small plates, seasonal). 24-hour fitness centre. Regal Cinema Battery Park* (11 screen movie theatre). Complimentary WiFi. BLOOM (florist). Salvatore Barber Shop*. Concierge. Laundry/dry-cleaning service*. 24-hour room service*. Valet parking approx $65 plus tax per day, or $80 plus tax per day for oversized vehicles (payable locally, subject to change).

* Denotes local charge.


One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3478)
  • Very good (909)
  • Average (234)
  • Poor (100)
  • Terrible (75)
Image of the Tripadvisor rating Customer Service not satisfied... too bad because the hotel is beautiful...

Jul 10, 2025 erinmarron Tucson, Arizona

I've stayed at the Conrad for the last 3 years for business trip and the last time I was there (2 weeks ago), it was very disappointing. They recently made some changes with the rooftop bar, it's not Loopy Doopy anymore and they pack people in there like sardines and they got rid of their popsicle champ drinks which was a tradition when I came to… Read more
I've stayed at the Conrad for the last 3 years for business trip and the last time I was there (2 weeks ago), it was very disappointing. They recently made some changes with the rooftop bar, it's not Loopy Doopy anymore and they pack people in there like sardines and they got rid of their popsicle champ drinks which was a tradition when I came to stay here. The service was mediocre as well. Not as exciting like it used to be. When I had booked the room, it was through a company card for three guest. Each guest checked in a different time of arrival and at the end of the stay, we all were charged on the card that we had to use as a "hold" when you checked in and not on the original company card. This never happens to me and I travel and stayed at many hotels and especially at the Conrad, so this was a first. Not only did the charge our personal card and not on the company card, they also overcharged our rooms. We had checked out a couple days afterwards and didn't realize their mistake, but they said it was our fault for not letting them know to not charge on our personal cards that we had on hold when we checked in... That card is specially for additional charges such as the bar in the room, damages, etc. They put the blame on us for not letting them know this, but again, that's never been the case for the many years I've stayed here. No accountability and no sincere apology for the overcharges as well. Something tells me new management took over within the last year and that is why it has gone down hill. Needless to say, we will never come back here for our business trips. Read less
Image of the Tripadvisor rating Great Experience

Jul 10, 2025 Roger P Albany, New York

Excellent experience. The staff were wonderful. Very professional and effortlessly empathetic. The location is terrific for seeing the 9/11 memorial, Freedom Tower, and catching the ferry to the Stature of Liberty. The breakfast buffet was terrific with a lot of options, all of which were terrific. I will definitely go back. If you're looking for… Read more
Excellent experience. The staff were wonderful. Very professional and effortlessly empathetic. The location is terrific for seeing the 9/11 memorial, Freedom Tower, and catching the ferry to the Stature of Liberty. The breakfast buffet was terrific with a lot of options, all of which were terrific. I will definitely go back. If you're looking for a nice place to stay in Manhattan and are willing to pay a little extra, you won't be disappointed with the Conrad Downtown. Read less
Image of the Tripadvisor rating A fabulous weekend in NYC

Jul 7, 2025 juliabushway

We recently spent the weekend at the Conrad to visit our son and daughter in law who live in NYC. I was hesitant to drive in the city to the hotel, we usually stay in Jersey CIty and take the path into the city. I found the drive to the hotel easy and painless, it is very close to the Holland Tunnel and we had no problem navigating our way to… Read more
We recently spent the weekend at the Conrad to visit our son and daughter in law who live in NYC. I was hesitant to drive in the city to the hotel, we usually stay in Jersey CIty and take the path into the city. I found the drive to the hotel easy and painless, it is very close to the Holland Tunnel and we had no problem navigating our way to the hotel. Upon our arrival we were immediately greeted by bell and valet services. We were celebrating our wedding anniversary and my daughter in laws birthday. My criteria for a good hotel is that it is a quiet room, one that cools well and has hot water for the shower. This hotel does all that and more. All the rooms are suites so there is plenty of room to spread out. The shower is excellent in terms of pressure and plenty of hot water. There was a glitch with a water leak in our room which was immediately addressed professionally and quickly by Mathew the hotel manager. He was kind enough to relocate us immediately to an even larger suite that made our weekend even more special. This hotel delivers on all counts and we have decided we will be staying there for every trip going forward. Thank you to the management and staff for making our so trip special. Read less
Image of the Tripadvisor rating Decent hotel, but shockingly poor restaurant services.

Jul 4, 2025 GoPlaces63591895143

Overall, the experience was manageable, but one of the biggest flaws I’ve ever encountered during my stays at highly rated hotels was the restaurant service. Every time I had breakfast or dinner there, it felt like the staff were uncoordinated and at times incompetent. While the food itself was excellent, the service lacked attentiveness and… Read more
Overall, the experience was manageable, but one of the biggest flaws I’ve ever encountered during my stays at highly rated hotels was the restaurant service. Every time I had breakfast or dinner there, it felt like the staff were uncoordinated and at times incompetent. While the food itself was excellent, the service lacked attentiveness and professionalism—especially when it came to drinks. For example, I ordered a mocktail and a glass of champagne, but ended up waiting nearly 10 minutes for them to arrive. When they did, they were served in a rush, causing the mocktail to spill slightly. Later, I ordered a second glass of champagne which also took a long time. When we eventually decided to cancel it and leave, a staff member simply told us it was “on its way”—yet there was no indication it was actually being prepared. I understand this may sound like nitpicking, but I’ve never felt this let down by a hotel—especially one with such a high rating. Aside from these disappointing restaurant experiences, the rest of the hotel’s services were quite good. Read less
Image of the Tripadvisor rating Wonderful Stay – Clean, Comfortable, and Friendly Staff

Jun 26, 2025 A9876543211

Wonderful Stay – Clean, Comfortable, and Friendly Staff We had an excellent experience at this hotel. The rooms were very clean and comfortable, and the staff was incredibly friendly, helpful, and attentive throughout our entire stay. Highly recommend!