My adult daughter and I were in NY for a five night stay of sightseeing. I wanted a place in midtown, to be close to everything and needed a room with TWO BEDS. Hampton Inn popped up.
Great location, near a subway entrance and Times Square. Our room was on the 30th floor. Great views and not the side of a building. Room was good size. Don't expect lounging space in NY hotel rooms. TV, Desk, with chair, two beds, fridge, bathroom with 4-5 sets of towels. Non-carpeted floors, which was nice.
Check in as a Hilton member was easy and fast. Downloaded digital keys but also got two keys.
Breakfast was great. Yes, there are a lot of people but be a little patient. Waffles, toast, cereal, coffee, juice, fruit, 2% and non-fat milk, eggs, meat, potatoes, and a very wide variety of sealed condiments. Staff was always working hard to restock, refill, wipe down even as some people are not patient. This was a great way to get some food and drink in before being a tourist for the day.
Hot water, coffee, and water in the lobby 24/7 was nice to come back to at the end of the day for some decaf for me and hot tea for my daughter.
There are 3 elevators. They move quickly but will fill up. Again, patience. If we had been on a lower level floor (maybe 4 and below), I would have just done the stairs most of the time. There were several times teenagers just skipped past people waiting and jumped on elevators. All in all, the elevators were fine.
Security was good. There were never any people standing around the front of the hotel. You have to use your room key to get in to the hotel most of the time. There was a security card who was helpful and friendly, often directing people, holding elevators, etc.
There is a highly rated pizza place next store to the hotel, Carnegie Pizza and one of the hundreds of gift shops if you need a last minute gift.
For a central room, breakfast, location, and friendliness of the staff, this was a perfect spot and great value for us.