Hard Rock Hotel New York City Times Square

Midtown, New York

Star rating

Sessions
NYY Steak
Superior Balcony Room
Rooftop bar
Classic King Room
Superior king room
Classic Queen Room
Rooftop bar
Sessions restaurant
NYY Steak
Lobby
Reception
Sessions
NYY Steak
Superior Balcony Room
Rooftop bar
Classic King Room
Superior king room
Classic Queen Room
Rooftop bar
Sessions restaurant
NYY Steak
Lobby
Reception

The hotel

If you're a music lover searching for a stay in the big city, this is the hotel for you. Newly opened and ready to elevate your NYC holiday, the Hard Rock Hotel New York City Times Square boasts uber-cool rooms, a stylish rooftop bar, and plenty of signature Hard Rock experiences - such as the turntable in your room, on-demand, playlist-fuelled yoga classes, and plenty more exciting extra touches to make your stay a real event. Step outside and you'll find you're ideally located, with the best of Midtown Manhattan's amenities and sights just a short stroll away. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Close to City Centre

Where is it

Located between the Theatre District and Radio City Music Hall. Transfer time from John F. Kennedy International Airport: 35 minutes 

Hotel information

446 rooms and suites across 36 floors. All with floor-to-ceiling windows, city views, Lavazza® espresso, Rock Spa® bath products, WiFi and a set of musical amenities exclusive to Hard Rock Hotels. Classic King Rooms with 1 king-size bed, sleeping maximum 2 adults. Classic Queen Rooms with 2 queen-size beds, sleeping maximum 4 adults. 
Superior King Rooms have Midtown Manhattan city views and 1 king-size bed, sleeping maximum 2 adults. Superior Balcony Rooms have East River views and 1 king-size bed, sleeping maximum 2 adults.

Sessions Restaurant & Bar (farm-fresh all-day dining with live music Thursday-Saturday nights). RT60 rooftop bar and lounge. Lavazza kiosk located inside Rock Shop®.

Body Rock® gym. "Rock Om®" programme fusing the practice of yoga with a custom DJ-curated soundtrack for on-demand in-room sessions. Entertainment venue. In-room turntables, collection of vinyls, and premium acoustic headphones. Option to reserve a Fender guitar for personal use in-room.

Complimentary WiFi in public areas. Room service*. Rock Shop®.

* Denotes local charge.


One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1228)
  • Very good (169)
  • Average (86)
  • Poor (41)
  • Terrible (57)
Image of the Tripadvisor rating Perfect

Jul 4, 2025 Matheus Ferraz D

would like to sincerely compliment Sandro for his outstanding service. He was extremely attentive, polite, and made our experience even more enjoyable. It’s clear that he is a true professional who takes pride in what he does. Thank you, Sandro — you’re truly excellent at what you do!
Image of the Tripadvisor rating Great stay! Clean, fresh, new.

Jun 29, 2025 Lizzie_in_New_Canaan New York City, New York

Booked this hotel for a 2-night getaway with my husband while kids were at camp & grandma's. We stayed in a King room on the 16th floor. The room was spacious by NYC standards. I am posting several photos where you will see the seating area, storage and bathroom. I love the overall decor in this hotel, it's both modern and glamorous. Everything… Read more
Booked this hotel for a 2-night getaway with my husband while kids were at camp & grandma's. We stayed in a King room on the 16th floor. The room was spacious by NYC standards. I am posting several photos where you will see the seating area, storage and bathroom. I love the overall decor in this hotel, it's both modern and glamorous. Everything feels new and fresh which I love when staying at hotels. The shower was great - rain head + spray and what was amazing was 2 marble shelves in the shower for your stuff or to shave your legs. There were also 2 nice hooks to bring in your towel or if you wanted to hang a toiletry bag or shower caddy. We managed to fit all our clothes for 2 nights in the drawers and hangers and also able to store 2 carry-on sized suitcases. There were chargers by both bedsides. I love the little nook in the window with 2 seats. I asked for a couple of items from housekeeping upon arrival and they brought them up quickly. The resort fee includes $20/towards food and beverage. We had breakfast 1 morning and it was just ok, the menu was missing a classic warm oatmeal. Check-in staff were friendly. Location is very central and also very much in the busy area of midtown/Times Square which can be a positive or negative depending on what you're looking for. Read less
Image of the Tripadvisor rating Disgusting toilets

Jun 27, 2025 Thomas S

Hotel in general was good . My issue was with the gender neutral toilets. Absolutely ghastly. Every single toilet I tried had urine all over the seats . No man had even attempted to lift the seat . I had to get tissue and alcohol wipes I luckily had in my bag to clean the seat . It was revolting. This seriously needs to be re visited and changed.… Read more
Hotel in general was good . My issue was with the gender neutral toilets. Absolutely ghastly. Every single toilet I tried had urine all over the seats . No man had even attempted to lift the seat . I had to get tissue and alcohol wipes I luckily had in my bag to clean the seat . It was revolting. This seriously needs to be re visited and changed. Whoever is in charge please be aware the majority of men will not lift a seat which is disgusting for females to have to deal with. Read less
Image of the Tripadvisor rating Girl, kick the Hard Rock!

Jun 24, 2025 kkjurek Houston, Texas

Hard Rock Hotel did the job. Was it extravagant? No. Did it leave anything out? No. It did the job. We took the family for the holidays. There were no options for Christmas Day, like a special breakfast or visit with Santa or anything actually! Have some cookies and cocoa!! We went to see the memorabilia which was okay. We were hoping for… Read more
Hard Rock Hotel did the job. Was it extravagant? No. Did it leave anything out? No. It did the job. We took the family for the holidays. There were no options for Christmas Day, like a special breakfast or visit with Santa or anything actually! Have some cookies and cocoa!! We went to see the memorabilia which was okay. We were hoping for a cafe, the food was not great. If you get a deal, take it! If you find somewhere cheaper, take it! It was meh. Read less
Image of the Tripadvisor rating Misleading rooms port maintenance

Jun 23, 2025 jeremiah m

Disappointing Experience – Not as Advertised ⭐☆☆☆☆ I had high hopes for the Hard Rock Hotel New York City, but my experience was a major letdown. I booked my room two months in advance, expecting the advertised amenities—including a proper tub. Instead, I was placed in a handicapped-accessible room I didn’t request, with no tub at all. When I… Read more
Disappointing Experience – Not as Advertised ⭐☆☆☆☆ I had high hopes for the Hard Rock Hotel New York City, but my experience was a major letdown. I booked my room two months in advance, expecting the advertised amenities—including a proper tub. Instead, I was placed in a handicapped-accessible room I didn’t request, with no tub at all. When I asked to switch, I was moved to another room that still didn’t match what I originally booked. It was even smaller and lacked the features promised. On top of that, the room had several maintenance issues: the blinds were broken, the bathroom door knob didn’t work (and wouldn’t stay closed), and the refrigerator was completely non-functional. To make matters worse, the food in the hotel was terrible—definitely not what you’d expect from a place with the Hard Rock name. Overall, this stay was frustrating and far from what was advertised. I won’t be returning and can’t recommend it. Read less