Intercontinental New York Times Square

Midtown, New York

Star rating

Superior King Room, Intercontinental Times Square, New York
Lobby Lounge, Intercontinental New York Times Square, New York
Superior King Room, Intercontinental Times Square, New York
Lobby Lounge, Intercontinental New York Times Square, New York

The hotel

The Intercontinental New York Times Square is superbly located with shops, restaurants and bars right on it's door and within walking distance to Times Square, Rockefeller Center, Restaurant Row and Broadway. Guestrooms are designed to evoke a chic Manhattan residence with spa-inspired bathrooms accented by midnight blue mosaic tiles. Complete with floor-to-ceiling windows rooms offer dramatic views over Manhattan skyline, Hudson River and Broadway, a relaxing place to relax in-between sightseeing.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Room Service
  • Close to City Centre

Where is it

Right on Times Square, located in the centre of Manhattan’s theatre, dining, and fashion districts. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

547 rooms. All with air-conditioning, satellite TV with pay-per-view films, telephone, mini bar*, safe, iron and board and hairdryer. Classic Rooms are 350 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Executive Rooms are 270 sq ft and are located on floors 10-25 offering amazing city views with 1 king-size bed, sleeping max 2 adults or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Stinger Cocktail Bar and Kitchen (cocktails, light snacks). 24-hour fitness centre. In-room beauty services*. Sculpture garden. 24-hour room service*. Concierge service*. Laundry/dry-cleaning service*. Complimentary WiFi. Valet Parking*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - $15 food credit per room, per day (excluding mini-bar) - $10 beverage credit per room, per day (excluding mini-bar) - $15 laundry/dry cleaning credit per room, per day - Enhanced high-speed internet service - Free local and national calls - VIP discount book for The Shops at Columbus Circle - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.


One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4604)
  • Very good (2470)
  • Average (948)
  • Poor (381)
  • Terrible (336)
Image of the Tripadvisor rating Great location, average service, extreme price gouging

Aug 12, 2025 Raul A

The good: Fantastic location for a hotel - literally everything is walkable in midtown and the subway is very close to get to other places. If you're coming from JFK, take the E train and exit off the correct spot to reach just under the hotel. The room was also well kempt and was relatively big, considering NYC standards. Bathroom fixtures are… Read more
The good: Fantastic location for a hotel - literally everything is walkable in midtown and the subway is very close to get to other places. If you're coming from JFK, take the E train and exit off the correct spot to reach just under the hotel. The room was also well kempt and was relatively big, considering NYC standards. Bathroom fixtures are also modern and the cosmetics were high quality. The bad: There's some ridiculous price gouging in the hotel. Everything inside the room is 10X actual price, and it's easy to accidentally charge to the room. Further, they add a $40 amenity fee per night (I'm didn't find any "amenities") out of which $30 is applicable to the overpriced food as credit. This pushes you to dine in the in-house restaurant (The Stinger) which has very average food and drinks (+ is overpriced). This restaurant will not exist if not for the hotel "convincing" guests to dine there. We skipped the overpriced breakfast buffet as well considering the quality of the dinner from first night. Read less
Image of the Tripadvisor rating Very Disappointed.

Aug 11, 2025 MJ M Key West, Florida

1. The charges are not clear and feels very deceiving. the front desk did not clear explain the extra charges and rules applied. 2. There is not phone to customer service/front desk, all the service number does not give response to the billing issue we had, it's very frustrating and we have go to front desk in person for a simple billing… Read more
1. The charges are not clear and feels very deceiving. the front desk did not clear explain the extra charges and rules applied. 2. There is not phone to customer service/front desk, all the service number does not give response to the billing issue we had, it's very frustrating and we have go to front desk in person for a simple billing question. 3. I ordered $60 breakfast, the charges becoming $84.00, but no bill to present. Overall, the experience is quite awful for an IHG hotel, I am disappointed, I am not sure IHG can be my first choice in my future trips. Read less
Image of the Tripadvisor rating Far from InterContinental Standards

Aug 11, 2025 Sacha B Nice, France

As a frequent guest at IHG hotels, and particularly InterContinental, I thought I knew what to expect. For these five nights, booked through a Diamond Elite card, the experience was a real disappointment, an outdated room, damaged furniture, and cleanliness clearly below expectations. The deafening air conditioning required a technician’s… Read more
As a frequent guest at IHG hotels, and particularly InterContinental, I thought I knew what to expect. For these five nights, booked through a Diamond Elite card, the experience was a real disappointment, an outdated room, damaged furniture, and cleanliness clearly below expectations. The deafening air conditioning required a technician’s intervention at the very start of the stay. The worst part was the front desk staff extremely unpleasant, condescending, giving the clear impression that every request was a burden. The only positives were the breakfast team, who were friendly and professional, and the central location. But these few redeeming factors can’t make up for the obvious deterioration and the unacceptable attitude at reception. This hotel is simply unworthy of the InterContinental name. Read less
Image of the Tripadvisor rating Excellent customer service

Aug 11, 2025 Getaway67751560654

Excellent customer service. My Room was very comfortable.The concierge services was great. Everyone was very friendly.
Image of the Tripadvisor rating Ms.Paulina is the best !!!

Aug 10, 2025 John C

My wife and I stayed at the International for the second time. We're celebrating her birthday. What a wonderful and extremely nice staff . Special thanks to Mrs.Paulina !!! Every hotel needs a person like her . She made my Wife's birthday extra special and help us with the booking . Once we arrived she would call to check on us . Just to make… Read more
My wife and I stayed at the International for the second time. We're celebrating her birthday. What a wonderful and extremely nice staff . Special thanks to Mrs.Paulina !!! Every hotel needs a person like her . She made my Wife's birthday extra special and help us with the booking . Once we arrived she would call to check on us . Just to make sure our stay was perfect. Thank her so much . We're telling all our friends and family about the International in Time Square ! We love this hotel!! Read less