The Intercontinental New York Times Square is superbly located with shops, restaurants and bars right on it's door and within walking distance to Times Square, Rockefeller Center, Restaurant Row and Broadway. Guestrooms are designed to evoke a chic Manhattan residence with spa-inspired bathrooms accented by midnight blue mosaic tiles. Complete with floor-to-ceiling windows rooms offer dramatic views over Manhattan skyline, Hudson River and Broadway, a relaxing place to relax in-between sightseeing.
Amenities
Bar
Fitness Centre/Gym
Laundry Service
Restaurant
Room Service
Close to City Centre
Where is it
Right on Times Square, located in the centre of Manhattan’s theatre, dining, and fashion districts. Transfer time from John F. Kennedy International Airport: 50 minutes.
Hotel information
547 rooms. All with air-conditioning, satellite TV with pay-per-view films, telephone, mini bar*, safe, iron and board and hairdryer. Classic Rooms are 350 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
Executive Rooms are 270 sq ft and are located on floors 10-25 offering amazing city views with 1 king-size bed, sleeping max 2 adults or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.
The Stinger Cocktail Bar and Kitchen (cocktails, light snacks). 24-hour fitness centre. In-room beauty services*. Sculpture garden. 24-hour room service*. Concierge service*. Laundry/dry-cleaning service*. Complimentary WiFi. Valet Parking*.
This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).
Resort fee includes use of the following amenities - $15 food credit per room, per day (excluding mini-bar) - $10 beverage credit per room, per day (excluding mini-bar) - $15 laundry/dry cleaning credit per room, per day - Enhanced high-speed internet service - Free local and national calls - VIP discount book for The Shops at Columbus Circle - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
* Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Based on 8675 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (4559)
Very good (2460)
Average (943)
Poor (377)
Terrible (336)
💐
Jun 29, 2025Ali I
This hotel exceeded my expectations.
The room was impeccably clean and modern, with a comfortable bed and a great view.
The location was perfect for exploring the city, and the breakfast buffet was delicious.
The staff were incredibly friendly and helpful, especially Mr Ahmed abdelkader Thank you for the friendly welcome and making my check-in…
Read more
This hotel exceeded my expectations.
The room was impeccably clean and modern, with a comfortable bed and a great view.
The location was perfect for exploring the city, and the breakfast buffet was delicious.
The staff were incredibly friendly and helpful, especially Mr Ahmed abdelkader Thank you for the friendly welcome and making my check-in process smooth and stress-free, Your warmth and exceptional hospitality throughout my visit made me feel right at home, thank you for everything,
Read less
Never got my security deposit back
Jun 29, 2025Jet33337309383
My review for this hotel:
The rooms were in terrible condition, and the air conditioning did not work. The carpets were soaking wet because the AC was leaking so badly. We had to be moved to a different room twice.
The staff was very kind, but it took a lot of effort to actually get them to help us. The TV remotes didn’t work, and neither did…
Read more
My review for this hotel:
The rooms were in terrible condition, and the air conditioning did not work. The carpets were soaking wet because the AC was leaking so badly. We had to be moved to a different room twice.
The staff was very kind, but it took a lot of effort to actually get them to help us. The TV remotes didn’t work, and neither did the AC controls.
Most importantly, when we arrived at the hotel, we asked about the security deposit and were told that the money would be refunded. However, to this day, they have not responded to my emails, and I have never received that deposit back.
Read less
My experience
Jun 29, 2025Ibr K
Although the beginning of my stay was marked by some challenges and less-than-ideal interactions, the experience was completely turned around thanks to the exceptional professionalism and respectful attitude of Mr. Ahmed and Mr. Robert. Their outstanding service, attention to detail, and warm hospitality truly reflect the values of the brand and…
Read more
Although the beginning of my stay was marked by some challenges and less-than-ideal interactions, the experience was completely turned around thanks to the exceptional professionalism and respectful attitude of Mr. Ahmed and Mr. Robert. Their outstanding service, attention to detail, and warm hospitality truly reflect the values of the brand and made a lasting positive impression. I sincerely thank them both.
Read less
Average hotel. The location depends on expectations.
Jun 29, 2025Andrea R
The hotel is ok. The location not the best if you are with kids. Too crowdy and noisy. Too many crazy people in the area. It has the subway in the corner and that was a plus.
The IntercontinentalTimes Square & Robyn are a match made in heaven
Jun 28, 2025Culture13517585502Miramar Beach, Florida
Spending 24 hours in Times Square was my birthday plan.Little did I know I’d be made to feel as if I were a special guest in the owner’s home.We’ve stayed at the Intercontinental in Miami & Chicago but this property gave us an experience likened of being a treasured guest.This was done by Robyn & her manager.The property is near a few well known…
Read more
Spending 24 hours in Times Square was my birthday plan.Little did I know I’d be made to feel as if I were a special guest in the owner’s home.We’ve stayed at the Intercontinental in Miami & Chicago but this property gave us an experience likened of being a treasured guest.This was done by Robyn & her manager.The property is near a few well known theaters,a block or two from Times Square,it’s renovated & nice,front desk/bell man staff are pleasant & the restaurant breakfast/room service was delicious but the customer service/hospitality we received was absolutely amazing! From the moment we made our reservations until we checked out 24hrs later the hospitality was exceptional. Again Robyn went above & beyond to make sure the birthday stay was unforgettable & it was. We’ve traveled all over the states & visited a few countries but have never experienced such personalized hospitality as this.Thank you Intercontinental for seeing the tremendous value of having incredible individuals like Robyn to be part of your global team.We would stay again & will recommend this property to our network of friends & family.
Read less
💐
