JW Marriott Essex House

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JW Marriott Essex House | Midtown, New York | Virgin Atlantic Holidays

Midtown, New York

5+ stars

Elegant Art Deco-style and top-notch service characterise this 1930s hotel overlooking Central Park. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. The rooms are all designed in a contemporary style, with modern features and amenities, and some even have sweeping views of Central Park — what a view to wake up to each morning!

Amenities

Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Spa
Valet parking
Close to City Centre

Explore the local area

On Central Park South, between 6th and 7th Avenues, a few steps into Central Park. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

427 rooms and 101 suites. All with air-conditioning, TV, WiFi access, safe, hairdryer, bathrobes and slippers, and iron and ironing board.

Essex Rooms are 330 sq ft with interior or 58th street views, and either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Hotel details

Dining

Bourbon Steak New York (classic American steakhouse, open for breakfast, lunch and dinner). Room service*.

Fun and Games

PRIMP Spa*. 24-hour fitness centre.

Handy Stuff

Complimentary WiFi access. Laundry service*. Valet parking $100 plus tax per night (payable locally, fee subject to change).

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Resort Fees

Daily Amenity Fee $40.16 plus applicable taxes payable at the hotel (fee subject to change).

Additional Information

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Please note: rollaway beds are available at the cost of $75 per night (payable locally, subject to change).

Trip advisor rating

4/5

2,504 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

45%

Very Good

27%

Average

14%

Poor

Terrible

“plus jamais”

Oct 05, 2025Eliotson2227

Extremely disappointing experience at the Marriott Essex House I booked a Junior Suite and specifically asked for a Central Park view. The person who handled my reservation confirmed it and told me she would “leave a note” to make sure it was respected. When I arrived, the front desk informed me that no suite or junior suite with a Central Park view even exists — something that was never mentioned before. I was then given a “city view” room, but the reality is far from that: my room has four windows — three facing a brick wall and only one with a partial city view. This is completely unacceptable for a hotel of this category and price. The reception team did absolutely nothing to fix the issue. On top of that, the mini-bar was completely empty, which makes the stay feel even less premium. Honestly, this hotel does not live up to its reputation or its rates. Very disappointing experience.

“Cold, Unprofessional Front Desk & Bad Management Response – Location Is All It Has”

Oct 01, 2025volmax

The location is the only thing this property has going for it. At check-in, my wife was treated coldly and looked at as if she were trying to scam her way into a room simply because her name wasn’t on the reservation. The front desk crew looked disorganized, unpolished, and completely lacking in management or training. That kind of suspicion and incompetence is inexcusable. When I raised the issue, the Rooms Manager, Kevin Drummond, admitted the front desk “cast a shadow on our stay” — then offered a token 25,000 points. We spent 175,000 points (about $1,750 in value). I requested half back, which would have been a fair resolution, but instead received a dismissive, computer-generated response. He should have at least refunded us half, but nope. Hope those 60k points they clung to were worth losing loyal customers. Management here showed no accountability, no willingness to make things right, and no respect for guests. Cold service, poor judgment, and a laughable follow-up sealed the deal. We will never return — and I strongly advise others to look elsewhere.

“Great location and service!”

Sep 21, 2025augrads

We stayed 3 nights at The Essex House. Location is great and the level of service provided from the employees is top notch. The rooms are rather basic and the beds are hard-that’s why it’s not rated a 5. I wanted to point out the club lounge specifically. Each morning, we were greeted by a gentleman named Nolden. I looked forward to seeing him. He took the time to speak with us and was always prompt in taking care of our needs.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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