Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Close to City Centre
Where is it
In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.
Hotel information
195 rooms. All with complimentary WiFi access, air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer.
Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.
Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.
Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.
Lux Queen Queen Rooms feature 2 queen-size beds, accommodating up to 3 adults. If booked for 3 adults, 2 adults will share one queen-size bed.
Booking Bonus: Book by 01 Sep '25 to receive up to 30% off accommodation cost between 14 Jul '25- 31 Mar '26. Terms and conditions apply.
Fitness centre with Peloton bikes. Complimentary WiFi. Laundry service*.
Black Tap (New York-style burger joint and cocktails - closed on certain days, check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits).
This hotel has a resort fee of $30 plus tax per room, per night (payable locally, subject to change).
Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) - Free local calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: one person must be aged 21 years and over in each room at check-in.
Please note: this hotel was previously called Hotel Metro.
Based on 5312 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2883)
Very good (1860)
Average (405)
Poor (96)
Terrible (71)
Fantastic stay
Jun 30, 2025Corrie L
Had a three night stay at the Kixby at the end of June. Hotel staff are very friendly and check in was quick and easy. We had room 1210 which is opposite the lift and on the same floor as the rooftop bar. There was limited noise from this but if you have smaller children or are a light sleeper this probably isn’t the room for you. The room itself…
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Had a three night stay at the Kixby at the end of June. Hotel staff are very friendly and check in was quick and easy. We had room 1210 which is opposite the lift and on the same floor as the rooftop bar. There was limited noise from this but if you have smaller children or are a light sleeper this probably isn’t the room for you. The room itself was lovely with everything you need. The bed is a good size and very comfortable. Air conditioning was excellent although very noisy. Bathrooms are small but have everything needed. We had a small problem with the shampoo (had two shower gels instead of a shampoo) but this was fixed very quickly. The location of the hotel is excellent with a subway stop at the end of the street. The F train will take you up or down town. All in all we absolutely loved it here and would stay again.
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Jun 25, 2025Q4925RKjameshWillesborough, United Kingdom
I don't normally as a rule give 5* reviews as there's always something that can be improved on.
That being said myself & my family have just returned from a spending a week at this wonderful hotel and credit where credits due they do definitely deserve 5*'s.
The staff from the moment we arrived til the moment we departed were absolutely…
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I don't normally as a rule give 5* reviews as there's always something that can be improved on.
That being said myself & my family have just returned from a spending a week at this wonderful hotel and credit where credits due they do definitely deserve 5*'s.
The staff from the moment we arrived til the moment we departed were absolutely fantastic, extremely helpful, professional & a joy to interact with.
The hotel itself is very well situated being just between 5th & 6th avenue meaning there's loads of things right on your doorstep. Macy's, the empire state building etc are both literally about a 5min walk from the front door of the hotel. Along with access to the subway literally at the end of the street.
There a loads of little places to eat nearby for either eat in or take away food. Including the black tap burger restaurant which is actually joined to the hotel (huge bonus if it's raining etc).
Like it or not no matter where you stay in Manhattan you are going to hear noise from the street in your room (sirens etc). Manhattan is a busy place if you expect silence anywhere in the city your an idiot. That being said though there really wasn't too much noise that we heard from the street & certainly nothing that kept us awake.
There are so many great little touches that this hotel offers this review would be far too long if I listed them all.... Suffice to say if/when we return to NYC, I would book this hotel again in a heartbeat.
Cannot recommend highly enough.
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Kixby Hotel Review
Jun 25, 2025James H
Hotel has fantastic location, near to nearly all attractions apart from One World Observatory.
Facilities include free water, coffee, fruit drink, fruits at 2nd floor.
Rooms have enclosed shower with shampoo, conditioner and face wash on tap, safe, tv and king size bed.
Free gym facilities, 2 bars and roof top bar overlooking Empire State…
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Hotel has fantastic location, near to nearly all attractions apart from One World Observatory.
Facilities include free water, coffee, fruit drink, fruits at 2nd floor.
Rooms have enclosed shower with shampoo, conditioner and face wash on tap, safe, tv and king size bed.
Free gym facilities, 2 bars and roof top bar overlooking Empire State Building.
Wife and I highly recommend this hotel where staff are friendly at all times
Liberty bar next door is also highly recommended.
We spent 6 nights June 17th to 23rd June 2025.
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Lovely hotel, poor breakfast
Jun 24, 2025Paddy GDublin, Ireland
All aspects of this hotel are excellet apart from breakfast, and would probably be better without offering it at all. The limited range of breakfast food and drinks are served on disposable plates and cups, with similarly disposable knives and forks.
Staff were helpful and friendly, rooms were well equiped and spotless.
Fantastic stay
