Kixby

Midtown, New York

Star rating

The hotel

Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple.   


Special Offer: Book by 01 Sep '25 to receive up to 30% off accommodation cost between 14 Jul '25-   31 Mar '26. Terms and conditions apply

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel information

195 rooms. All with complimentary WiFi access, air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer.

Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.
Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Lux Queen Queen Rooms feature 2 queen-size beds, accommodating up to 3 adults. If booked for 3 adults, 2 adults will share one queen-size bed.

  • Booking Bonus: Book by 01 Sep '25 to receive up to 30% off accommodation cost between 14 Jul '25-   31 Mar '26. Terms and conditions apply.

 Fitness centre with Peloton bikes. Complimentary WiFi. Laundry service*.

Black Tap (New York-style burger joint and cocktails - closed on certain days, check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits).

This hotel has a resort fee of $30 plus tax per room, per night (payable locally, subject to change).

Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) - Free local calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Please note: this hotel was previously called Hotel Metro.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2891)
  • Very good (1862)
  • Average (406)
  • Poor (96)
  • Terrible (71)
Image of the Tripadvisor rating Great hotel

Aug 5, 2025 Helen B Kettering, United Kingdom

Myself , husband and friends stayed here last week. The hotel was lovely. Great location. Clean room, comfy bed and nice staff. The room was on the small side but had everything you need. The water bottles were a great touch. We would stay here again.
Image of the Tripadvisor rating Great hotel & location but under utiiised

Aug 4, 2025 martin w

A really brilliant hotel with the exception mainly of the seriously under-utilised NYC roof-top bar. The roof top bar was 10 pm ? The roof top bar has a n absolutely fabulous vista of the Empire States Building , but the whole experience was completely ruined by its early closure & poor under-utilisation. A real shame really ! The food in the… Read more
A really brilliant hotel with the exception mainly of the seriously under-utilised NYC roof-top bar. The roof top bar was 10 pm ? The roof top bar has a n absolutely fabulous vista of the Empire States Building , but the whole experience was completely ruined by its early closure & poor under-utilisation. A real shame really ! The food in the restaurant/burger bar was also very average & it was nowhere near as good as could it easily have been & perhaps was in the past (my supposition) ; perhaps the hotek staff are over-worked! The rooms though were very good , the hotel is value for money & it is an excellent location in midtown Manhattan. The complimentary coffee, flavoured water & gym appreciate; on the 2nd floor Despite my reservations the Kirxby is still a strongly recommended hotel. Read less
Image of the Tripadvisor rating Roof Top Bar with Amazing Views

Aug 1, 2025 Deborah I The Royal Town of Sutton Coldfield, United Kingdom

After a very long uber journey from the airport (traffic was stop and start the whole way) we were greeted with a smile by the excellent reception staff (throughout our stay the staff were all very friendly and helpful). This is a very stylish hotel in an excellent location close to everything – hop on hop off bus stop is at the end of the road… Read more
After a very long uber journey from the airport (traffic was stop and start the whole way) we were greeted with a smile by the excellent reception staff (throughout our stay the staff were all very friendly and helpful). This is a very stylish hotel in an excellent location close to everything – hop on hop off bus stop is at the end of the road (turn left outside the hotel) – there was only one lift working when we arrived but by the next day both other lifts had been fixed. Our room (luxury Queen room) had coffee/tea maker, fridge and a safe. Bathroom was not huge but big enough. The best bit of this hotel, by far, is the roof top bar and amazing view of the Empire State Building and the view over New York. Thoroughly enjoyed our stay at this hotel and would definitely stay here again if in New York Read less
Image of the Tripadvisor rating Fabulous stay - can’t wait to come back!

Jul 27, 2025 SophieS8989

Young couple visited from the UK in July 2025. Absolutely incredible stay from start to finish. The staff genuinely cannot do enough for you, from the reception staff to the rooftop bar to the adjoining restaurant. The rooms are spacious, clean and come with all the usual amenities. One of the things we also loved was the ‘convenience room’ where… Read more
Young couple visited from the UK in July 2025. Absolutely incredible stay from start to finish. The staff genuinely cannot do enough for you, from the reception staff to the rooftop bar to the adjoining restaurant. The rooms are spacious, clean and come with all the usual amenities. One of the things we also loved was the ‘convenience room’ where you can access water, coffee, fresh fruit and cookies all at no extra charge! Another of our favourite parts was the rooftop bar, its incredible - fabulous views of the Empire State Building and great cocktails. All in all a wonderful stay, would highly recommend to all and we can’t wait to come back. Thanks in particular to Rodney, Eddie, Joey and Floyd - you guys were incredible! Read less
Image of the Tripadvisor rating Wonderful Kixby Hotel

Jul 23, 2025 trace8147 Brighton, United Kingdom

What a lovely hotel. All the staff at the front desk are so friendly and helped with any queries we had. The water/coffee station is a godsend in hot weather. The hotel is ideally located with a stunning view of the Empire State Building. When we come back to New York- we will definitely rebook. Thanks again to all the staff