Kixby

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Kixby | Midtown, New York | Virgin Atlantic Holidays

Midtown, New York

4 stars

Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Restaurant
Close to City Centre

Explore the local area

In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

195 rooms. All with complimentary WiFi access, air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer.

Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.

Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.

Hotel details

Facilities

Fitness centre with Peloton bikes. Complimentary WiFi. Laundry service*.

Dining

Black Tap (New York-style burger joint and cocktails - closed on certain days, check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits).

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Resort Fees

This hotel has a resort fee of $30 plus tax per room, per night (payable locally, subject to change).

Resort Fees Detail

Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) - Free local calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Additional Information

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.

Please note: this hotel was previously called Hotel Metro.

Trip advisor rating

4.4/5

5,339 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

54%

Very Good

35%

Average

Poor

Terrible

“good location…”

Sep 21, 2025Ishable

Ok hotel, good location. Arrived late due to Amtrak running late so they weren’t impressed and got a grumpy check-in. Went to room, very nice and clean room, 2nd floor but awful view. Bathroom was small, good lighting, nice coffee machine but no tea making facility. However the hotel provides all guest with a water and coffee/tea station on level 2 which we thought was a good idea until we realised they charged us $34 a night!! So hence the 3 stars. Also, poor night sleep on 1st night due to bar below. Air con noisy too but was low level so we unplugged it. There is a nice roof terrace with a lovely bar but unfortunately it’s not manned but can chill and see the Empire State Building lit up. We had a much friendlier check out and when asked about the stay, we explained the noise and she said that happens on a weekend and next time let them know and they would give us a different room!!!! Dont think so….

“Great hotel and location”

Sep 13, 2025Liz A

we had a fantastic 5 night stay in NYC, the Kixby hotel was the perfect location, 5 mins walk from the subway and we could see the Empire state building from our room. Would definitely return

“Holiday”

Sep 13, 2025CarolArnott

We stayed at the Kixby Hotel for a week and was not disappointed. At check-in the Lady on the reception desk was very polite. Our room was on the 3rd floor, on the back, of the hotel. The room had everything that you needed, was on the small size but okay? The only disappointing thing I can say about the room was the view which was a brick wall? We were just down the hall from the elevator but didn’t hear a thing, it didn’t bother us. On the 2nd floor is the “Pantry”, everyone was going on about, so we went and had a look. Yes, it had tea and coffee 24 hours a day which was more than welcomed. We didn’t use the bar or the restaurant so I can’t comment about it. The day we checked out we left our luggage in the baggage room which was very convenient. When we arrived at the airport (JFK), we got the Air Train to Jamaica Station, $8.50 each, then we bought a 7 day MetroCard for $34 each, which you can use every day as many times as you like. We found, this time visiting New York, it was a godsend cause it saves miles on the legs. The Metro (Subway) blue E line takes you from Jamaica (Sutphin) to 34th/Penn. We came out on 34th Street/7th Avenue corner, which was up two short flights of stairs, and walk 8 mins towards Empire State Building. At 34th/6th Avenue/Broadway move across and to the left to 35th Street and hotel is 100 yards up on the left. During the rest of our stay we used the 34th/Herald Square, NE corner entrance/exit as it is only 90 yards to the Kixby. Make sure you come out the right end of the station which I show in the picture. Even though each day we used the Metro card we still was walking between 6 and 8 miles a day so definitely worth getting the 7 day card because a Taxi from JFK to midtown Manhattan would have cost $80-85, plus tip, each way and you would still have to pay for your rides on the Metro thereafter. Macy’s is at the end of the street and the hotel is in easy walking distance of lots of places. I hope this helps and if you need any questions answering that’s okay.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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