Oozing quintessential New York style, the Kixby is just a short walk from the Empire State Building and Macy’s department store. A new energy and look have been given to this stunning 1901 building, and the result is a boutique-style hideaway that you'll love retreating back to after a day in the Big Apple.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Close to City Centre
Where is it
In the heart of Midtown Manhattan on West 35th Street, less than one block from Herald Square. Transfer time from John F. Kennedy International Airport: 1 hour.
Hotel information
195 rooms. All with complimentary WiFi access, air-conditioning, flat-screen TV, mini-fridge, tea and coffee making facilities, safe, iron and ironing board, bathrobes, bathroom amenities, and hairdryer.
Lux Queen Rooms have 1 queen-size bed, sleeping maximum 2 adults.
Continental Breakfast option: includes rotating continental breakfast items such as fruit, yoghurt, breads and pastries, as well hot beverages and juices.
Lux King Rooms have 1 king-size bed, sleeping maximum 2 adults.
Lux Queen Queen Rooms feature 2 queen-size beds, accommodating up to 3 adults. If booked for 3 adults, 2 adults will share one queen-size bed.
Booking Bonus: Book by 01 Sep '25 to receive up to 30% off accommodation cost between 14 Jul '25- 31 Mar '26. Terms and conditions apply.
Fitness centre with Peloton bikes. Complimentary WiFi. Laundry service*.
Black Tap (New York-style burger joint and cocktails - closed on certain days, check locally). Lot 15 (lobby lounge). The Lookup (rooftop bar, open once the warmer weather permits).
This hotel has a resort fee of $30 plus tax per room, per night (payable locally, subject to change).
Resort fee includes: Eco-Friendly refillable Kixby water bottle, provided at check-in - All day coffee and tea in our pantry room - 24-hour access to the fitness room - High-Speed Wi-Fi (up to 4 devices) - Free local calls. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: one person must be aged 21 years and over in each room at check-in.
Please note: this hotel was previously called Hotel Metro.
Based on 5318 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2886)
Very good (1860)
Average (406)
Poor (96)
Terrible (71)
Jul 20, 2025Nia P
Modern & clean hotel however very dark decor can't tell if night or day, makes you feel lethargic. Horrible location lots of homeless smells really bad! Only plus is it's close to times square but miles from everything else. Dirty streets, overpriced restaurant and never got our free drink on arrival. Room tiny kept hitting my leg on the bed frame…
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Modern & clean hotel however very dark decor can't tell if night or day, makes you feel lethargic. Horrible location lots of homeless smells really bad! Only plus is it's close to times square but miles from everything else. Dirty streets, overpriced restaurant and never got our free drink on arrival. Room tiny kept hitting my leg on the bed frame on entering the bathroom, no room to stretch out legs while sat on the toilet, black decor very dingy. View of a stoner wall from the window. Not a great experience would not come back. Still awaiting for my reimbursement from the hotel on my credit card which I am yet to receive.
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Jul 18, 2025ldhfMacclesfield, United Kingdom
Very well sited in the busy mid-town area but on a faily quiet street. Bedroom well laid-out (though with a rather bouncy bed mattress); bathroom small but well designed with plenty of space in the shower. The hotel provides visitors with water bottles that can be filled in the second-floor service area that has a coffee station and gym as…
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Very well sited in the busy mid-town area but on a faily quiet street. Bedroom well laid-out (though with a rather bouncy bed mattress); bathroom small but well designed with plenty of space in the shower. The hotel provides visitors with water bottles that can be filled in the second-floor service area that has a coffee station and gym as well. There is an outdoor roof bar without views of the city which opens at 5.00 pm
We did not eat breakfast in the hotel (19$). There is a 'restaurant' attached to the hotel which appears to be linked to it but under separate management. It serves burgers and similar fried food and was playing very noisy music, so we did not eat there.
The staff in the hotel are extremely friendly and helpful, and recommended the excellent Gaia restaurant across the road.
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Lovely hotel in good location
Jul 15, 2025Mothercare94
Nothing I can fault with this hotel. On checking in you are made to feel very welcome. We had a king room a good size for a New York hotel, comfortable bed probably best ive slept in, nice pillows and soft fluffy towels and room was very clean. We had problem with our safe one day someone was sent straight away to fix it. Location is great.…
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Nothing I can fault with this hotel. On checking in you are made to feel very welcome. We had a king room a good size for a New York hotel, comfortable bed probably best ive slept in, nice pillows and soft fluffy towels and room was very clean. We had problem with our safe one day someone was sent straight away to fix it. Location is great. Stayed in a different hotel in New York before but this one was by far the best. If i was to come back to New York i would definately return to The Kixby.
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Great location. Beautiful boutique hotel
Jul 6, 2025Carole DUnited Kingdom
Excellent location. Considering you're in the heart of NYC, it's quiet .
Lovely modern rooms with everything you need. Love the idea of the fridge and tea /coffee machine.
The complimentary coffee and water room on the 2nd floor is wonderful. You can make use of your free water bottle.
Lovely rooftop bar .
Lovely staff.
Would definitely return
Friendly staff, peaceful stay
Jul 4, 2025Christine M
Fantastic hotel, fantastic staff, always have a smile for you ask how you are. Stayed for 5 nights. Room was great, expected street noise but slept like a baby. Water bottle was appreciated as was the fruit and biscuits which were available everyday. Thank you for the birthday chocolates for my son, lovely touch. Will certainly stay here on my…
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Fantastic hotel, fantastic staff, always have a smile for you ask how you are. Stayed for 5 nights. Room was great, expected street noise but slept like a baby. Water bottle was appreciated as was the fruit and biscuits which were available everyday. Thank you for the birthday chocolates for my son, lovely touch. Will certainly stay here on my next trip.
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