Lotte New York Palace

Midtown, New York

Star rating

Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room
Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room

The hotel

Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.

Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.

Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.

Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.

Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.

Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.

Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people. 

Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.


  • Booking Bonus:  Stay for 4 nights and pay for 3.  Book by 21 Aug '25.  Travel between 17 July - 22 Aug '25 and  1 Jan '26 - 30 Apr '26.  Also receive a $25 Daily Pomme Palais Credit.Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 

Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).

ila Spa*. Fitness centre. In-room spa services*. 

Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change). 

There is a Historic Preservation fee of $20 plus tax per night (payable locally, fee subject to change) to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion.

*Denotes local charge.

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One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4547)
  • Very good (1312)
  • Average (547)
  • Poor (279)
  • Terrible (223)
Image of the Tripadvisor rating Great centrally located hotel for family

Aug 1, 2025 tara d chicago

A wonderful historic hotel in the center of it all! Great for couples or families! It was my second time staying there and I will be back! The line for checkout was pretty long, so account for extra time, however, it was a busy weekend for the hotel
Image of the Tripadvisor rating Traveling to New York on business the palace is where you need to be

Aug 1, 2025 Renee D

I stayed at the Lotte Palace for a business trip, Mimi Palecek took amazing care of our group, not one luxurious detail was spared from the valet to the room, every Lotte associate that we encountered was the epitome of customer service who ensured that every moment on the property was perfect. Mimi and her team are first rate and I highly suggest… Read more
I stayed at the Lotte Palace for a business trip, Mimi Palecek took amazing care of our group, not one luxurious detail was spared from the valet to the room, every Lotte associate that we encountered was the epitome of customer service who ensured that every moment on the property was perfect. Mimi and her team are first rate and I highly suggest working with them for any stay while in New York. The hotel is a historical landmark and situated in the perfect location to get anywhere you need with ease. Read less
Image of the Tripadvisor rating Wonderful stay and great location!

Jul 31, 2025 Jeffrey N

Wonderful stay and beautiful hotel! Bed is very comfortable- would definitely return! Breakfasts were great! Very convenient to Broadway!
Image of the Tripadvisor rating Lotte New York Place - My go to NY hotel

Jul 30, 2025 murad v Minneapolis, Minnesota

I stayed in the Towers, Corner Suite - room, hotel, service, staff, space are terrific - for both business and family. Terrific concierge staff to help and orchestrate almost anything I threw at them for my business and family stay.
Image of the Tripadvisor rating Night manager craving for a fight

Jul 30, 2025 Stephen M Santa Rosa, California

Last night was my first night. I arrived at approx 730pm, had a quick shower after checking into my room and did a quick tour of the room. I noticed that the control for the lights (the lamps don’t have their own switches) was not working. As I left the hotel about 30 mins later, I advised at reception and was told it would be fixed. I arrived… Read more
Last night was my first night. I arrived at approx 730pm, had a quick shower after checking into my room and did a quick tour of the room. I noticed that the control for the lights (the lamps don’t have their own switches) was not working. As I left the hotel about 30 mins later, I advised at reception and was told it would be fixed. I arrived back shortly after 2am and this wasn’t fixed (it’s now 3pm the next day and it still isn’t fixed). I called the service desk and was told someone would come up. 15 mins later I went down to reception and was confronted by an obnoxious, aggressive night manager who came right up to my face, trying to start a fight, when I told him his comment that “things breaking even in 7 star hotels” was ridiculous and that I know things breaking even, but they also get fix and a simple thing like turning off lights shouldn’t be a challenge. When eventually someone came to my room with the manager, again he was rude as apparently I’m suppose to know that another random device and not the controls right next to the bed also work to operate the lights. As I spoke, he turned his back and walked off muttering something. The guy was worse than obnoxious and should not be in customer service, never mind the night manager of a supposed 5 star hotel charging 700 dollars a night. Read less