Lotte New York Palace

Midtown, New York

Star rating

Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room
Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room

The hotel

Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.

Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.

Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.

Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.

Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.

Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.

Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people. 

Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.


Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).

ila Spa*. Fitness centre. In-room spa services*. 

Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change). 

There is a Historic Preservation fee of $20 plus tax per night (payable locally, fee subject to change) to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion.

*Denotes local charge.

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One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4521)
  • Very good (1308)
  • Average (545)
  • Poor (278)
  • Terrible (221)
Image of the Tripadvisor rating Beautiful Hotel

Jun 30, 2025 Alisha M

Beautiful Hotel- but check in time usually takes a hour and mattress felt old / springey and weak water pressure in the shower. besides that it was a beautiful hotel.
Image of the Tripadvisor rating Absolute perfection in Manhattan

Jun 30, 2025 amyroge Washington, DC

This hotel is simply incredible. Beautiful, great location and just the best staff. J. Peter Lowery at the front desk ensured I had the most perfect stay after a long hot trip in. Also the beds were the best sleep Ive ever had.
Image of the Tripadvisor rating Terrific Hotel

Jun 30, 2025 kfrankiii AC, NJ

Have stayed at Lotte NY Place for many years. One of NY's finest, in our opinion. Efficient, friendly staff. Noticed the same staff in place year after year. Great location, out of all the hustle and bustle of NY, but within walking distance to most things NY has to offer. Wonderful service throughout the hotel, and nice amenities.
Image of the Tripadvisor rating Great hotel, amazing concierge

Jun 29, 2025 Danielle D

Our stay at the towers was made extra special because of Christian Ribeiro, concierge. He is a great resource for restaurants and what to see while in NYC. This is our second visit and we will return again because of Christian. He even knows all about labubus too. Christian is the best concierge in NYC and the best at the Palace!
Image of the Tripadvisor rating This hotel stay was everything and more.

Jun 29, 2025 Shelley R

The staff at this hotel were incredibly accommodating, and I have never experienced anything like it before. Our time at the New York Marathon was unforgettable, especially with the help of Maurice, who was exceptional in assisting my husband after he unfortunately broke his femur during the race. Kathaleya from the concierge was also extremely… Read more
The staff at this hotel were incredibly accommodating, and I have never experienced anything like it before. Our time at the New York Marathon was unforgettable, especially with the help of Maurice, who was exceptional in assisting my husband after he unfortunately broke his femur during the race. Kathaleya from the concierge was also extremely accommodating. Every morning and evening, the warm greetings from our favourite staff members, Mike, Papa, and Ray, and one very special man who made us feel like we were part of a family rather than just guests at a hotel. Although we were far from home, the genuine care and professional approach of the staff made us feel truly valued and cared for. Read less