Lotte New York Palace

Midtown, New York

Star rating

Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room
Superior Room
Rarities
The Gold Room
Cathedral View Room
Cathedral View Room
Pomme Palais
Tower Corner Suite
Tower Corner Suite
Tower Executive Suite
Tower Executive Suite
Tower Room
Premier Skyline View Room
Corner Cathedral Room

The hotel

Railroad magnate Henry Villard's 19th-century mansions were combined with a sleek tower to create one of the city's best hotels. It's a place where the staff greet you as if they have known you all their lives, and nothing is too much trouble. The location is one of the best in Manhattan, right in the middle of Midtown, but hidden away in a gated courtyard. There's dining options suited to all at the Lotte New York Palace, from luxury brunch to baked goods, whatever you opt for you'll be in for a treat. Enjoy handmade cocktails in one of Manhattan's most popular bars, Trouble's Trust, or relax in 19th century-style surroundings in Rarities - either make for the perfect post-day-in-the-city tipples.

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Close to City Centre

Where is it

In the heart of Midtown Manhattan, a short walk from New York's Broadway theatres, Central Park and world-class designer shopping. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

899 rooms and suites, including recently renovated suites in Villard House with a 55-storey tower attached. All with air-conditioning, cable TV with pay-per-view films, mini-bar*, WiFi access*, safe, bathrobes and luxurious bath amenities. Superior Rooms are 360sq ft east-facing rooms, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Cathedral View Rooms are 360sq ft and offer views of St. Patrick’s Cathedral and Rockefeller Centre, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Skyline Cathedral View Rooms are located on higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Palace Studio Suites feature cathedral views, with 1 king-size bed plus a sofa bed, sleeping maximum 4 people.

Tower Rooms are located on the 41st floor and higher, with Manhattan skyline views and either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Palace One Bedroom Suites feature a separate living area, and large bedroom with en suite marble bath and 1 king-size bed, sleeping maximum 2 adults.

Palace Signature Suite with oversized living room featuring a large dining table and wet bar, full marble bathroom, walk-in closet and 1 king-size bed, sleeping maximum 2 adults.

Tower Executive Suites with views of the Rockefeller Centre and St Patrick's cathedral, separate living area, and 1 king-size bed, sleeping maximum 2 adults.

Tower One Bedroom Suite with panoramic views, marble bathroom with soaking tub and separate shower, living/dining room, and 1 king-size bed, sleeping maximum 2 adults.

Tower Corner Suites with stunning views in two directions, featuring separate living room with wet bar, butler's pantry, marble bathroom with soaking tub and separate shower, and 1 king-size bed, sleeping maximum 2 adults.

Palace Family Suites with cathedral views, two bathrooms, multiple seating areas, with either 2 king-size beds plus a sofa bed, or 1 king-size bed, 2 double beds, and a sofa bed, sleeping maximum 8 people. 

Tower Two Bedroom Corner Suites with skyline views, two bathrooms, living room, and two bedrooms, one of which features 1 king-size bed, and the other has 2 queen-size beds, sleeping maximum 4 people.


Villard Restaurant (open for breakfast and weekend brunch). The Gold Room (sharing plates and cocktails, open 5-10pm daily). Pomme Palais (boutique bakery). Trouble's Trust (cocktail bar, temporarily closed). Rarities (19th century-style bar, temporarily closed).

ila Spa*. Fitness centre. In-room spa services*. 

Room service*. Dry cleaning service*. Concierge. Valet parking $90 for 24 hours (payable locally, fee subject to change). 

There is a Historic Preservation fee of $20 plus tax per night (payable locally, fee subject to change) to provide funding for the ongoing preservation of our landmarked and historic Villard Mansion.

*Denotes local charge.

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One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4499)
  • Very good (1305)
  • Average (543)
  • Poor (276)
  • Terrible (218)
Image of the Tripadvisor rating A Great place to stay

Jun 10, 2025 SHATA J

From the moment I arrived at the Lotte New York Palace, the service was exceptional. The staff were welcoming, professional, and went above and beyond to make sure my stay was enjoyable. My room was spacious, confortable, and impeccable clean. Everything you would expect from a luxury hotel. The location is fantastic, with plenty of great dining… Read more
From the moment I arrived at the Lotte New York Palace, the service was exceptional. The staff were welcoming, professional, and went above and beyond to make sure my stay was enjoyable. My room was spacious, confortable, and impeccable clean. Everything you would expect from a luxury hotel. The location is fantastic, with plenty of great dining options just a short walk away. Where you're in town for business or leisure, this hotel truly delivers on comfort, convenience, and first class hospitality. Highly recomment!!! Read less
Image of the Tripadvisor rating Beautiful hotel in a great location

Jun 10, 2025 Ann M Sarasota, Florida

Love the Lotte, highly recommend! It's in a great location for shopping, dining and entertainment Quiet location as well..............If you can afford it, go for it it's a very special hotel also has a spa which I didn't use but I'm sure it's very good as is the rest of the hotel
Image of the Tripadvisor rating Wonderful stay at a grand hotel

Jun 10, 2025 Curiosity45453012466 La Jolla, California

Fantastic experience! From the moment we arrived all of the staff - from George the Doorman to Lillian and Rebeca at the front desk and Towers desk — made us feel welcome and right at home. Lilian and Rebecca took excellent care of us during our entire stay. From those whose names we did not get, to the gentlemen who helped us with bags, to our… Read more
Fantastic experience! From the moment we arrived all of the staff - from George the Doorman to Lillian and Rebeca at the front desk and Towers desk — made us feel welcome and right at home. Lilian and Rebecca took excellent care of us during our entire stay. From those whose names we did not get, to the gentlemen who helped us with bags, to our wonderful housekeeper, to room service staff, all-in-all the level of service was unparalleled to anything we’ve experienced anywhere in any hotel. And of course location, location, location. Can’t forget the grandeur of what is the New York Palace. A definite keeper and we will return time and again in the future. Read less
Image of the Tripadvisor rating Best combination of location and luxury

Jun 9, 2025 UWS_K-Mom

Surprisingly family friendly and perfectly located for a weekend in the city, whether you’re a local on staycation or visiting from out of town. You can spend a lot on food and extras if you want to indulge at the hotel, but there are endless options nearby if you don’t.
Image of the Tripadvisor rating Lovely Hotel and Great Location

Jun 9, 2025 Deborah S Houston, Texas

The Lotte New York Palace is a wonderful hotel! The hotel even smells lovely! We had a great view of St. Patrick’s. The Lotte is a great location from which to base. We walked everywhere: Broadway, Rockefeller Center, Central Park, restaurants….. the only time we did not walk was when we took the subway to Ground Zero. No doubt we will stay here… Read more
The Lotte New York Palace is a wonderful hotel! The hotel even smells lovely! We had a great view of St. Patrick’s. The Lotte is a great location from which to base. We walked everywhere: Broadway, Rockefeller Center, Central Park, restaurants….. the only time we did not walk was when we took the subway to Ground Zero. No doubt we will stay here when we return to New York City! Read less