The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.
Amenities
Bar
Internet Access
Laundry Service
Close to City Centre
Where is it
On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.
Hotel information
113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.
Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults.
Please note: some rooms may have restricted views of the courtyard or city.
Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).
Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.
Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars.
Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.
For bookings made from 10 Dec '24 onwards: There is a resort fee of $34.42 per room, per night (payable locally, fee subject to change).
Resort fee includes:- Daily American continental breakfast - All day La-Colombe Coffee & Tea Station - Upgraded complimentary Wi-Fi in rooms & common areas - Unlimited local, long distance + 1800-Calls (Excludes International Calls) - S.T.A.R Concierge Service (Service Tailored to Any Request™) - State of the Art Fitness Centre - Haven Rooftop priority access (excluding buy-out events) - Guest Services: complimentary printout, scans, copies & package storage. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up to date information.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
Please note: Minimum check-in age is 21.
*Denotes local charge.
Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended
Based on 5157 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3237)
Very good (1365)
Average (365)
Poor (118)
Terrible (72)
Amazing Stay
Aug 7, 2025Candice PDhahran, Saudi Arabia
Love our stay here. The hotel is conveniently located near Time Square - not even a 5 -minute walk. Serendipity 3 is on the same street. Urban Hawker is also a short walk away. The hotel itself is very clean. Bed is very comfortable and most of all, the staff are all so very accommodating and nice. Would definitely stay here again! 100%…
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Love our stay here. The hotel is conveniently located near Time Square - not even a 5 -minute walk. Serendipity 3 is on the same street. Urban Hawker is also a short walk away. The hotel itself is very clean. Bed is very comfortable and most of all, the staff are all so very accommodating and nice. Would definitely stay here again! 100% recommend!
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Trip to New york
Aug 7, 2025Wendy Gmanchester
We arrived at the sanctuary hotel are where greeted by very nice friendly staff. Room was great we had a deluxe king room with plenty hanging space fridge safe and ironing space. Breakfast very nice and coffee tea and water available 24/7. I would definitely recommend this hotel as the location is next to Times Square and easy to navigate NYC from…
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We arrived at the sanctuary hotel are where greeted by very nice friendly staff. Room was great we had a deluxe king room with plenty hanging space fridge safe and ironing space. Breakfast very nice and coffee tea and water available 24/7. I would definitely recommend this hotel as the location is next to Times Square and easy to navigate NYC from the area. The rooms are kept spotless and bedding and towels luxurious. Well done the sanctuary hotel
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Top-tier Sanctuary
Jul 26, 2025Kendra T
The staff Jose, Alisha, and Carolina were attentive, personable, and professional. They really took care of us. We loved the “sweet” suite experience, so high-quality and luxurious. The location was perfect for our Broadway activities. The Haven rooftop food and service were very pleasant.
The Sanctuary Hotel felt like just that, a sanctuary from…
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The staff Jose, Alisha, and Carolina were attentive, personable, and professional. They really took care of us. We loved the “sweet” suite experience, so high-quality and luxurious. The location was perfect for our Broadway activities. The Haven rooftop food and service were very pleasant.
The Sanctuary Hotel felt like just that, a sanctuary from the NYC streets.
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Good Location
Jul 12, 2025PollythinksHertfordshire, United Kingdom
stayed 4 nights nice room small but has everything you need reception staff helpful & friendly Jose & Dustin checked us in very polite & helpful great location
There’s something quietly special about The Sanctuary at Hotel New York. From the moment you step inside, the energy shifts—it’s calm, intentional, and genuinely thoughtful without being overdone.
What stood out most during my time there was the people. Every interaction felt sincere, never forced. A particular thank you to Jose from the…
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There’s something quietly special about The Sanctuary at Hotel New York. From the moment you step inside, the energy shifts—it’s calm, intentional, and genuinely thoughtful without being overdone.
What stood out most during my time there was the people. Every interaction felt sincere, never forced. A particular thank you to Jose from the Sanctuary team, whose presence and attention were both grounding and kind. He has a way of making you feel seen without ever overstepping—a rare quality.
The space itself is beautiful, but it’s the tone the team sets that makes it linger in your memory. Not flashy, not performative—just honest hospitality done right. I left feeling more balanced than when I arrived, which I think says everything.
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Amazing Stay
