Sanctuary Hotel

Midtown, New York

Star rating

Hotel entrance
Double/Double Room
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry
Sushi Lab
Superior Queen
Haven Rooftop
Front Desk, Sanctuary Hotel, New York, USA
Superior King
Lobby
Hotel entrance
A video preview image
Double/Double Room
Lobby
Lounge Area
Haven Rooftop
Deluxe King
Haven Rooftop
Chemistry
Sushi Lab
Superior Queen
Haven Rooftop
Front Desk, Sanctuary Hotel, New York, USA
Superior King
Lobby

The hotel

The clue’s in the name — The Sanctuary Hotel is a haven in its own right. If you're on a couples city break, or a girls weekend away, this is a great option (particularly if you're a bit of a foodie!). From a sushi restaurant and rooftop cocktail bar, to richly detailed rooms, you’ll be spoilt for choice with where to spend some down-time. Make the most of the complimentary breakfast each morning, and be fully-fuelled to spend the day exploring the Big Apple. You’ll even have the hotel’s S.T.A.R concierge on hand for ‘Service Tailored to Any Request’, so you can (quite literally) make this your very own sanctuary.

Amenities

  • Bar
  • Internet Access
  • Laundry Service
  • Close to City Centre

Where is it

On West 47th Street, 2 blocks from Times Square and 5th Avenue where it meets Broadway. Theatres, the Rockefeller Centre, St Patricks Cathedral and Fifth Avenue Shops are all within walking distance. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

113 compact rooms, all with air-conditioning, HD flat-screen TV, iHome stereo and docking station, safe, mini-bar*, hairdryer, bathrobes, and bathroom amenities.

Superior Queen Rooms are approximately 210-225 sq ft and feature either courtyard or city views, with 1 queen-size bed, sleeping maximum 2 adults. 

Please note: some rooms may have restricted views of the courtyard or city. 

Deluxe King Rooms are more spacious at 315-325 sq ft with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 1 child (rollaway bed is available for an additional fee).

Deluxe Double Double Rooms are as above, but with 2 double beds, sleeping maximum 4 people.

Complimentary daily continental breakfast which includes coffee, juice, cereal, yoghurt, fruit, and breakfast breads. Haven Rooftop Restaurant and Bar (open for brunch, lunch and dinner) with evening entertainment and cocktails. Sushi Lab Rooftop (open for lunch and dinner). Chemistry Room Restaurant (intimate dining experience with tasting menu, open for dinner). Sushi by Bou (modern sushi speakeasy bar, open for lunch and dinner). 2 lounge bars. 

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended.

Complimentary WiFi access. S.T.A.R concierge service. Room service*. 

For bookings made from 10 Dec '24 onwards: There is a resort fee of $34.42 per room, per night (payable locally, fee subject to change).

Resort fee includes:- Daily American continental breakfast - All day La-Colombe Coffee & Tea Station - Upgraded complimentary Wi-Fi in rooms & common areas - Unlimited local, long distance + 1800-Calls (Excludes International Calls) - S.T.A.R Concierge Service (Service Tailored to Any Request™) -  State of the Art Fitness Centre - Haven Rooftop priority access (excluding buy-out events) - Guest Services: complimentary printout, scans, copies & package storage. Resort fee and inclusions are subject to change and availability. Please check with the hotel for the most up to date information.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Please note: Minimum check-in age is 21. 

*Denotes local charge.

Please note: The rooftop restaurants and bar are owned by external businesses and are open to the public. Reservations are recommended

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3234)
  • Very good (1363)
  • Average (364)
  • Poor (117)
  • Terrible (72)
Image of the Tripadvisor rating Fantastic location, facilities and staff

Jun 9, 2025 hleez Shropshire, United Kingdom

A boutique hotel right in the heart of Times Square. You honestly couldn't ask for a better location. The Rockerfeller Center is a stones throw away and with access to the Big Bus Tours too from Times Square, you won't miss out. The breakfast is perfectly adequate for a city break and the takeaway cups are a good idea for when you want to take a… Read more
A boutique hotel right in the heart of Times Square. You honestly couldn't ask for a better location. The Rockerfeller Center is a stones throw away and with access to the Big Bus Tours too from Times Square, you won't miss out. The breakfast is perfectly adequate for a city break and the takeaway cups are a good idea for when you want to take a hot drink out with you. Jimmy (Director of Front of House) is brilliant and a real asset to the hotel. He helped resolve my family's check-in/booking and pre-trip provided expert knowledge of the area and recommendations for near by bookshops – Barnes & Noble is fantastic. The doormen were always polite and the rooftop bar is a hidden gem, especially at breakfast. The rooms are a good size for a city break, beds extremely comfy and toiletries smell amazing. One thing we would say (not the hotel's fault – it's New York after all so you expect noise) is rooms that look out onto 47th Street are exposed to on-street noise and the windows aren't triple glazed so pack some ear plugs just in case. Overall, a brilliant 6 night stay and would 100% stay again. Read less
Image of the Tripadvisor rating Great little stay

May 29, 2025 ryanh380 Peterborough, United Kingdom

Great location, the most wonderful service, rooms just a little small. Breakfast exactly as advertised. Would recommend. Location is great just a few steps away from Times Square. This is a great boutique hotel, a real alternative to the many huge franchise hotels in the area.
Image of the Tripadvisor rating Great hotel, be aware of charges.

May 22, 2025 Daniel T Lincolnshire, United Kingdom

Just got back from a family holiday at The Sanctuary, New York, Times square. The hotels location is superb, a stone thrown away from Times square. The rooms are fantastic, I have seen some mediocre reviews about the rooms reference size but the rooms we had were very good, made up everyday and the shower is brilliant. Breakfast, hmmm well,… Read more
Just got back from a family holiday at The Sanctuary, New York, Times square. The hotels location is superb, a stone thrown away from Times square. The rooms are fantastic, I have seen some mediocre reviews about the rooms reference size but the rooms we had were very good, made up everyday and the shower is brilliant. Breakfast, hmmm well, let's say it's minimal. But I guess to start you on your day it's ok. Tea, coffee, Toast, bagels, croissants, cereal and Apples/bananas. Nothing hot or fancy All the staff were amazing and we're very efficient. Be aware that you need to give a security deposit of $300 when checking into the hotel and you are charged $34 per day per room for??? I'm not sure why this isn't included in the price of the hotel, seeing as it's not cheap in the first place. However, a very positive stay had and I would stay here again. Read less
Image of the Tripadvisor rating Wonderful stay at this hotel

May 14, 2025 Janice P

I would like to mention how wonderful the staff was at the hotel when we were there. I really want to point out one person that worked there named .DELVIS. He was phenomenal!! On the checkout day, there was a big bike race, and one of the streets was closed so he set up a taxi service and helped carry our big suitcases about two blocks down the… Read more
I would like to mention how wonderful the staff was at the hotel when we were there. I really want to point out one person that worked there named .DELVIS. He was phenomenal!! On the checkout day, there was a big bike race, and one of the streets was closed so he set up a taxi service and helped carry our big suitcases about two blocks down the street amongst many people. Not one complaint was heard from him. He just stated to us that was part of his job! We need more people like him with his work ethic and smile as he does it! Thank you, thank you again! Read less
Image of the Tripadvisor rating Hospitality uncharacteristic of NYC

May 12, 2025 Nedda M Washington DC, District of Columbia

Customer service was definitely the best part of my stay at this hotel. Thank you to Vincent and Vutha, the 2 doormen who were hospitable and helpful in making recommendations for my boyfriend and me. We stayed at the hotel a couple of times back in January and I only now had the time to leave this review. Thank you again! Hope to see you soon.