Memorable Stay Worth Talking About
Jul 31, 2025 Bruce B Charlotte, North Carolina
🙌 Shoutout to Samira. We lucked out meeting Samira at the service desk—she worked her magic and snagged us a sweet upgrade from an executive view double to a spacious two room family suite with not one but two bathrooms. Yep, double the sinks, double the comfort especially with two teenage girls. The room, tucked in the older wing, had plenty of…
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🙌 Shoutout to Samira. We lucked out meeting Samira at the service desk—she worked her magic and snagged us a sweet upgrade from an executive view double to a spacious two room family suite with not one but two bathrooms. Yep, double the sinks, double the comfort especially with two teenage girls. The room, tucked in the older wing, had plenty of charm and the dual A/C kept things cool all day. After experiencing the suite, we would only want this type of room again.
Later, she even offered to move us to a terrace room (daughter request), but the hotel was booked solid, so we stayed put in our suite—which we didn’t mind one bit.
⏰ Early Check-In Win We arrived around 1PM and, despite requesting it in advance, weren’t charged a single cent. Big win for weary travelers! No need to have them hold my baggage and we were able to rest in our room before exploring the city.
📍 Location, Location, Location You can’t beat the spot—subway entrance literally right outside the building (other lines within walking distance), Madison Square Garden literally catty corner across the street, CVS across the street, and even a Target within two blocks. Penn Station’s got enough tasty options to keep your cravings satisfied including multiple coffee/bakery shops.
🚀 Zooming to the 24th Floor Two banks of elevators (can’t remember if there were 5 or 6 elevators per bank)—one for floors 1–19 and another for 20 and up—made getting to our room on the 24th floor surprisingly speedy. I did see some expression from guests on the higher floors as the elevator must have stopped on multiple floors on the way down but this was close to checkout time too.
🏛️ Historic Vibes The hotel’s architecture and ambiance have this classic, timeless feel that adds a touch of elegance to the entire experience. There are some historical items in the basement along with a modern gym.
Some Cons:
• 🕒 Potentially hectic check-in depending on timing—especially during peak hours. While the staff made a strong effort (with four people assisting), the process can still feel lengthy. The large lobby also filled up with people either waiting to check-in or for their rides.
• 🧳 Plan ahead if you want to check your language upon checking out. There were long lines for luggage services. This amenity is popular and often in high demand, which led to delays.
Overall, we would definitely stay here again. We stayed at a cheaper hotel last year and the room barely fit our two beds and was cramped everywhere in the hotel. If you can afford it, definitely recommend the suites for the room especially with four people.
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