The New Yorker Hotel by Lotte Hotels

Midtown, New York

Star rating

Butcher & Banker
Standard Queen Room
Tick Tock Diner
Standard Double Double Room
Butcher & Banker
Trattoria Bianca
Standard Queen Room
Tick Tock Diner
Standard Bathroom
Lobby
Trattoria Bianca
A video preview image
Butcher & Banker
Standard Queen Room
Tick Tock Diner
Standard Double Double Room
Butcher & Banker
Trattoria Bianca
Standard Queen Room
Tick Tock Diner
Standard Bathroom
Lobby
Trattoria Bianca

The hotel

Part of the very fabric of Midtown Manhattan, this Art Deco attraction is proudly capped with the red ‘New Yorker’ sign that’s made it a landmark in the city skyline. Inside its iconic 1929 shell, this Jazz Age hotel’s held on to its heritage. Its top location, just a block from Penn Station and Madison Square Garden, means you’re well placed for attractions like Macy’s, Times Square and the Empire State Building. And it doesn’t matter what time you finish exploring, its 24-hour Tick Tock Diner will give you a taste of New York with American comfort food classics like burgers and all-day breakfasts. If you fancy something a little more upmarket, the New Yorker’s Trattoria Bianca comes with an oyster bar.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

In Midtown West, along 8th Avenue, across the street from Penn Station, Madison Square Garden, and Manhattan Centre. It’s location also puts you right near sights like Times Square, the Empire State Building, Hudson Yards, and Jacob Javits Convention Centre. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

1050 compact rooms. All with Art Deco inspired décor, 32” flat-screen TV with free HBO, complimentary WiFi, hairdryer, iron and ironing board, and bathroom amenities. Refrigerators* and coffee makers* are available on request.

Standard Rooms are 100-125 sq ft and are on floor 19 or above, with a queen-size bed sleeping maximum 2 adults.

Standard Double Double Rooms are located on floor 19 or above, with 2 double beds, sleeping maximum 4 adults.

Tick Tock Diner (open 24 hours a day Weds-Sun, and from 6:00am-10:00pm on Monday and Tuesday, serving American-style comfort food). Trattoria Bianca (Italian restaurant with oyster bar, open for lunch and dinner). Butcher and Banker (steakhouse, open for dinner and late night drinks). 

Fitness centre. 

Complimentary WiFi access. Room service*. Discounted self-parking rates available at 1 Penn Plaza (payable locally). 

The resort fee of $29 plus tax per room, per day has been waived for all Virgin Atlantic Holidays customers.

* Denotes local charge.

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Please note: one person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5832)
  • Very good (6403)
  • Average (2809)
  • Poor (1043)
  • Terrible (831)
Image of the Tripadvisor rating Expected better

Aug 11, 2025 devarani n

After reading the reviews I was apprehensive about staying at the New Yorker hence I opted for the upgrade. Worst mistake! Paid extra for absolutely nothing- a tiny window with a supposed view of the Empire state, which wasnt what i wanted! I wanted a decent bathroom with better fittings! DONT TAKE THE UPGRADE ITS A PLOY! There were lots of… Read more
After reading the reviews I was apprehensive about staying at the New Yorker hence I opted for the upgrade. Worst mistake! Paid extra for absolutely nothing- a tiny window with a supposed view of the Empire state, which wasnt what i wanted! I wanted a decent bathroom with better fittings! DONT TAKE THE UPGRADE ITS A PLOY! There were lots of hidden cost that were charged and still haven't received a response from the hotel. The bathroom was minute, everything was old. Yes, Penn station was close by and the diner was good, however save your money you will find better modern hotels for the same price. Read less
Image of the Tripadvisor rating The worst hotel in Manhattan

Aug 8, 2025 Mohammadreza K Vancouver, Canada

Worst Hotel Experience Ever We stayed at this hotel from August 5th to August 12th, 2025, in room 2141, and it was by far the worst hotel I have ever stayed in. First, imagine trying to enjoy a peaceful morning sleep only to be woken up by bizarre, loud noises from the sewage system. This wasn’t just normal plumbing noise — it sounded like a… Read more
Worst Hotel Experience Ever We stayed at this hotel from August 5th to August 12th, 2025, in room 2141, and it was by far the worst hotel I have ever stayed in. First, imagine trying to enjoy a peaceful morning sleep only to be woken up by bizarre, loud noises from the sewage system. This wasn’t just normal plumbing noise — it sounded like a person screaming after a nightmare. The bathroom was another disappointment. There’s no ventilation or air conditioning, so after using it, the smell lingers unpleasantly for the next person. The shower was equally frustrating — the hot water faucet leaked, and the water temperature kept changing on its own, making it impossible to enjoy a proper shower. The room was advertised as having two queen-size beds, but in reality, the beds were smaller than that. The only positive thing I can say about this hotel is its location, and that’s the only reason I gave it one star. Everything else was unacceptable, and I would never stay here again. Read less
Image of the Tripadvisor rating Hugely disappointing experience

Aug 7, 2025 Stuart B

Have just completed a three day stay here. To say I was underwhelmed is an overstatement. Due to return to NY on Saturday but have booked my next three days at Double Tree to avoid a repeat of the issues (too many to list here but includes tired decor, loud drilling directly outside my 7th floor room & a defunct wash basin which I requested be… Read more
Have just completed a three day stay here. To say I was underwhelmed is an overstatement. Due to return to NY on Saturday but have booked my next three days at Double Tree to avoid a repeat of the issues (too many to list here but includes tired decor, loud drilling directly outside my 7th floor room & a defunct wash basin which I requested be repaired not once but TWICE to no avail) so suffice to say I won't be back there again. Worst still was an agressive member of staff (Louis) charged with 'protecting' his lifts who was aggressive , rude and bristling with attitude- NOT what I'd call even close to being 'customer service' . Was asked on check-out in a routine manner 'how was your stay sir?' to which I replied disappointing. She simply smiled and said 'have a great day'. #dontgiveadamn Read less
Image of the Tripadvisor rating Great customer service and clean room

Aug 7, 2025 F212ERlaurah

We are having a great experience. When we arrived on the day of our check in a few hours early, Muhamoud helped get us early check in and upgraded us to a bigger room with a view for a great price. He was very friendly and helpful. He made the experience very nice. The rooms are clean. The beds are very cozy. Bathroom is small but just fine. The… Read more
We are having a great experience. When we arrived on the day of our check in a few hours early, Muhamoud helped get us early check in and upgraded us to a bigger room with a view for a great price. He was very friendly and helpful. He made the experience very nice. The rooms are clean. The beds are very cozy. Bathroom is small but just fine. The elevators are fast. There are lots of employees around the lobby to help. It’s been a very nice experience. Read less
Image of the Tripadvisor rating NYH

Aug 6, 2025 paul b

Thanks for a great stay . Great location , friendly staff and our room was fantastic. Special thanks to Neida who from day one went out of her way to make things easy for us from booking the hotel to booking events , information on what to do and where to go . Thanks Neida & NYH .