The New Yorker Hotel by Lotte Hotels

Midtown, New York

Star rating

The hotel

Part of the very fabric of Midtown Manhattan, this Art Deco attraction is proudly capped with the red ‘New Yorker’ sign that’s made it a landmark in the city skyline. Inside its iconic 1929 shell, this Jazz Age hotel’s held on to its heritage. Its top location, just a block from Penn Station and Madison Square Garden, means you’re well placed for attractions like Macy’s, Times Square and the Empire State Building. And it doesn’t matter what time you finish exploring, its 24-hour Tick Tock Diner will give you a taste of New York with American comfort food classics like burgers and all-day breakfasts. If you fancy something a little more upmarket, the New Yorker’s Trattoria Bianca comes with an oyster bar.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Valet parking
  • Close to City Centre

Where is it

In Midtown West, along 8th Avenue, across the street from Penn Station, Madison Square Garden, and Manhattan Centre. It’s location also puts you right near sights like Times Square, the Empire State Building, Hudson Yards, and Jacob Javits Convention Centre. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

1050 compact rooms. All with Art Deco inspired décor, 32” flat-screen TV with free HBO, complimentary WiFi, hairdryer, iron and ironing board, and bathroom amenities. Refrigerators* and coffee makers* are available on request.

Standard Rooms are 100-125 sq ft and are on floor 19 or above, with a queen-size bed sleeping maximum 2 adults.

Standard Double Double Rooms are located on floor 19 or above, with 2 double beds, sleeping maximum 4 adults.

Tick Tock Diner (open 24 hours a day Weds-Sun, and from 6:00am-10:00pm on Monday and Tuesday, serving American-style comfort food). Trattoria Bianca (Italian restaurant with oyster bar, open for lunch and dinner). Butcher and Banker (steakhouse, open for dinner and late night drinks). 

Fitness centre. 

Complimentary WiFi access. Room service*. Discounted self-parking rates available at 1 Penn Plaza (payable locally). 

The resort fee of $29 plus tax per room, per day has been waived for all Virgin Atlantic Holidays customers.

* Denotes local charge.

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Please note: one person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5834)
  • Very good (6403)
  • Average (2810)
  • Poor (1045)
  • Terrible (833)
Image of the Tripadvisor rating One night stay

Aug 21, 2025 terri m

The hotel is in a decent location. Upon check-in, we were offered to upgrade to a suite for an additional $75.00, which we took. The room was in desperate need of a deep cleaning. The vents were filled with dust, the rugs smelled damp and of stale cigarettes. One of the beds had a large dent in the mattress, very uncomfortable. The bathrooms… Read more
The hotel is in a decent location. Upon check-in, we were offered to upgrade to a suite for an additional $75.00, which we took. The room was in desperate need of a deep cleaning. The vents were filled with dust, the rugs smelled damp and of stale cigarettes. One of the beds had a large dent in the mattress, very uncomfortable. The bathrooms need to be cleaned, stains on the walls, doors and light switches. We would not stay here again. Read less
Image of the Tripadvisor rating First trip to NYC

Aug 16, 2025 U4331RGcarolel Langley Park, United Kingdom

Booked at 10 day trip to NYC through love holidays. For the first time in 30 plus years just the two of us , no kids no grandkids. Booked through love holidays who we think gave us an excellent deal on the 10 days. The hotel New Yorker was great. Staff were all friendly and super helpful. We had our room upgraded which was really nice. We had a… Read more
Booked at 10 day trip to NYC through love holidays. For the first time in 30 plus years just the two of us , no kids no grandkids. Booked through love holidays who we think gave us an excellent deal on the 10 days. The hotel New Yorker was great. Staff were all friendly and super helpful. We had our room upgraded which was really nice. We had a corner room on floor 8 which had dual aspect. We overlooked Maddison square garden 8th avenue and along 34 west street. The room itself was very spacious with two double beds and ample storage. The room was very clean and great housekeeping services. Always had fresh towels, never once had to ask for extra loo role which seams to happen on every holiday we go on. Great service from the staff never once stood waiting for or hinted at requiring tipping, which having been in the USA many times before found this refreshingly positive. In the lobby you could not access the lifts to the rooms without showing the security team your key card proving you were indeed staying there. Thought this was great as it made the Hotel feel very secure and these guys were there 24/7 always happy and very polite despite having to do a difficult job. Ate a few times in the tik tok diner. Mainly for breakfast. Had good service with great choices of good food. Service was quick and efficient, with all meals cooked to order. Very clean. Not overpriced. Have seen some bad reviews of this place and would like to say if you require restaurant service with restaurant food and restaurant prices then go to a restaurant. This serves plain simple food and isn’t overpriced. All our meals were as expected not greasy or cold as some reviews have stated. The number of people eating here speaks volumes on its quality etc. Bought a ten day New York City Pass before we left the uk this proved to be great value and a must. Top attractions to do 9/11 museum and gardens was a must do to truly understand and appreciate the sacrifices made by normal everyday people. Did the Empire State which was fantastic, the edge and the top of the rock. The circle line cruises were really good as was liberty island. Must do the beast great power boat experience. Did the dumbo walking tour over Brooklyn bridge which was great. Overall a great break. Book experiences before you go and comfy shoes and walking are a must. Read less
Image of the Tripadvisor rating DOUBLE CHARGED FOR STAY

Aug 15, 2025 Anne Marie W

Terrible experience - got double charged for our stay and despite trying everything have not been able to get our money back - worst experience ever and customer service EVER I have ever come across
Image of the Tripadvisor rating Beware hidden daily $46 facility fees

Aug 12, 2025 Daniel H

New Yorker hotel provided a very small room with a disappointing view in stark contrast to the description provided online when booking. No water provided in the room. No fridge, kettle, tea or coffee, these are available for a high daily charge as extras. On check in they asked for a 50 dollar per day security deposit which we were told would be… Read more
New Yorker hotel provided a very small room with a disappointing view in stark contrast to the description provided online when booking. No water provided in the room. No fridge, kettle, tea or coffee, these are available for a high daily charge as extras. On check in they asked for a 50 dollar per day security deposit which we were told would be returned on checkout. On checkout we were assured all was fine and deposit would be refunded. After leaving they charged the card a 40 dollar a day plus taxes (45.9USD per day total) facilities fee which seems to be in violation of New Yorks unfair trade practices law. I have asked the hotel for a refund and they have stopped responding. I will be taking further action - save yourself the hassle and find a hotel which does not charge hidden excesssive facilities fees after room booking has been paid. Read less
Image of the Tripadvisor rating Expected better

Aug 11, 2025 devarani n

After reading the reviews I was apprehensive about staying at the New Yorker hence I opted for the upgrade. Worst mistake! Paid extra for absolutely nothing- a tiny window with a supposed view of the Empire state, which wasnt what i wanted! I wanted a decent bathroom with better fittings! DONT TAKE THE UPGRADE ITS A PLOY! There were lots of… Read more
After reading the reviews I was apprehensive about staying at the New Yorker hence I opted for the upgrade. Worst mistake! Paid extra for absolutely nothing- a tiny window with a supposed view of the Empire state, which wasnt what i wanted! I wanted a decent bathroom with better fittings! DONT TAKE THE UPGRADE ITS A PLOY! There were lots of hidden cost that were charged and still haven't received a response from the hotel. The bathroom was minute, everything was old. Yes, Penn station was close by and the diner was good, however save your money you will find better modern hotels for the same price. Read less