Achingly hip but friendly and relaxed with it,Thompson Central Park is a superb, central NYC hotel featuring a 3-storey atrium, flooded by natural light, and recently renovated spacious guest rooms that are sleek in design. With views of the lush greenery of Central Park or the bustling sidewalks, amenities that are second to none - including an award-winning fitness centre, and right on the doorstep for Fifth avenue’s lauded shopping. World class dining is also available without leaving the hotel, with signature restaurant Indian Accent consistently ranked among the best restaurants by critics but you’re in the perfect location to step out and explore what the streets of NYC have to offer too.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Close to City Centre
Where is it
On fashionable West 57th Street, 3 blocks from Central Park. Transfer time from John F. Kennedy International Airport: 30 minutes.
Hotel information
729 rooms on 42 floors in 1 building with 6 lifts. All rooms with air-conditioning, 46" flat-screen cable HD TV, telephone, WiFi access*, safe, hairdryer, iron and ironing board. Standard Rooms are 300 sq ft offering city views with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Deluxe Rooms are slightly bigger at 400 sq ft offering city views and an additional sitting area. These rooms have 1 king-size bed sleeping maximum 2 adults.
Studio King Rooms are an expansive 450 sq ft with city views, 1 king-size bed and a sleeper sofa, sleeping maximum 3 adults.
Upper Stories Rooms are situated on the highest floors of the hotel, offering breathtaking panoramic views, and access to the Upper Stories Lounge. In addition, Upper Stories Rooms boast exceptional amenities with a Dyson Supersonic hair dryer, Nespresso Vertuo coffee machine and a selection of Knours skincare products.
Burger Joint (open all day). Indian Accent (open for dinner). SRO (morning coffee bar and evening lobby bar). In-room dining available*.
Fitness centre.
Complimentary WiFi. Concierge service. 24-hour room service*. Free New York Times newspaper daily on request.
This hotel has a resort fee of $34.86 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: - Premium Internet Access - Access to Fitness Center - 20% Fit Tours (5k or Yoga in the Park) - Concierge Business services - Newspapers on Request - Unlimited Local/Domestic & Long Distance Calls - 1 Hour Free Bike Rental (w/1 hour paid) - One bottled water per guest at check in - 10% off in the Carnegie Hall store - 8% off Big Bus New York: Classic Hop-On, Hop-Off ticket - 8% off Go New York Card - Explorer: Hop-On, Hop-Off Tour, Skip-The-Line Attraction Tickets, Walks And More - 6% off The New York Pass®: Hop-On, Hop-Off, Empire State Building, Top Of The Rock™, 9/11 Memorial, Times Square & More
Exclusive access to 20% off admission tickets to each of the WCS parks including Central Park Zoo, Bronx Zoo, and the New York Aquarium
Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: one person must be aged 18 years and over in each room.
Based on 850 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (565)
Very good (119)
Average (78)
Poor (39)
Terrible (49)
Luxe and chic
Jan 17, 2025ajhong01New York City, New York
Stayed here on a Thursday in January after a date night to MoMA and the reopened Danji. My globalist status allowed me free valet parking which was super easy. Hotel was great - got a globalist upgrade to a studio suite, guest services was quick to get me an extra robe and bar soap (I don’t like body wash), and the Durga bath products were a…
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Stayed here on a Thursday in January after a date night to MoMA and the reopened Danji. My globalist status allowed me free valet parking which was super easy. Hotel was great - got a globalist upgrade to a studio suite, guest services was quick to get me an extra robe and bar soap (I don’t like body wash), and the Durga bath products were a great luxe touch. Bed was comfy and overall the room was very nice. I would say I even prefer it to the Park Hyatt in many ways. Hotel is very up to date, modern, clean and chic.
My only complaint was breakfast took a really long time for a bfast sando and avocado toast. I imagine a lot of stays are business travelers given the menu pricing ($100 w gratuity for what we ordered, coffee, latte and juice) — however the pace of service is not reflective of a business travelers needs. Once I told them I needed them to speed up, our food came out. Unfortunately, by that point, My husband and I were both already late for our meetings.
Besides that, I’ll definitely stay again.
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Best hotel in NYC
Jan 12, 2025Naomi HChicago, Illinois
Staying at the Thompson Central Park is one of my favorite parts about visiting New York. Everything about the hotel, from the beautiful rooms to the friendly and helpful staff, is top-notch. The beds are so comfortable that it's hard to get up and out for the day. I highly recommend The Burger Joint, too.
Awful stay
Jan 11, 2025Gary MArlington, Virginia
We had an awful experience. Bad comforter, shower didn't work, waited forever for a fruit plate to share for breakfast before giving up and going elsewhere, right down to the missing battery in the TV remote. We complained several times and were promised things would be fixed right away - empty promises. We will never stay here again.
Parkers Jazz night is on Fire
Jan 11, 2025Nouvelle CNew York City, New York
Fabulous Jazz night on Thursdays. All of the Above blew the roof off the Arcade again this week!! Ajada is amazing and the band is tight! Starts at 6 and went to 10. the waitstaff is cool and the place was rocking at the end of the night. a true hidden gem!
Shockingly Average
Jan 10, 2025barefootnpearlsNew Boston, New Hampshire
We were underwhelmed by our stay as a family of four traveling during the holidays and since this is the only Hyatt out of multiple hotels that week that didn’t send me a survey, I’m guessing they knew it could have been better, too.
When we first arrived to check in, there was a very nice lady at the desk, who let us know our room was not ready…
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We were underwhelmed by our stay as a family of four traveling during the holidays and since this is the only Hyatt out of multiple hotels that week that didn’t send me a survey, I’m guessing they knew it could have been better, too.
When we first arrived to check in, there was a very nice lady at the desk, who let us know our room was not ready yet, which was understandable as we arrived a bit before check in time. We left our bags and returned after receiving the text saying our room was ready, and someone new was behind the counter. She started whispering to the person next to her, and they seemed to do some room shuffling in the computer. Meanwhile, no one is looking at us or speaking to us, but finally we get our room key and sent on our way.
Our bellhop, an older gentleman, was excellent. He brought us extra slippers and gave us tips about where to find a 24-hour grocery store. He was personable and helpful and the best interaction we had that stay. Once in our room, we quickly realized we had some bizarre bathroom plumbing issues. Since we only had one night there and clearly the hotel was busy, I didn’t notify the desk,
That evening was windy and cold so we came back early and tried to order chicken nuggets, fries, and hot chocolate for the kids via room service. They let us know it was an hour and a half to two hour wait and they had run out of chicken tenders. Hot chocolate and fries sufficed. It was a nice touch that they provided whipped cream, plus a carafe of hot chocolate along with 4 cups despite only ordering two. 
The luggage hold at the front doors is strange and chaotic at check out. We did not eat at Parker’s, though I noticed about an hour after check in we had a bill for it. To their credit, they “did some investigating” and were able to remove it from our bill. I heard from others the wait for food was abnormally long and the food just average. Because of its positioning, it’s basically in a hallway with foot traffic and cold air blowing in, so we chose to dine elsewhere.
The location is incredible and the hotel is beautiful, but it just did not delight me.
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Luxe and chic
