Towneplace Suites New York Times Square

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Towneplace Suites New York Times Square | Midtown, New York | Virgin Atlantic Holidays

Midtown, New York

3 stars

This is the ideal 'home from home' in the heart of the Big Apple. TownePlace Suites offers you a comfortable suite in which to rest your head after a busy day, within a stones through of the cities biggest landmarks, most notably Times Square and Broadway which are right on the doorstep. And better yet, to start your day off you'll be provided with a hearty breakfast to fill those stomachs. With a kitchenette in your suite you can choose to bring back food to end the day - but you're also in the centre of Midtown, so you've got restaurant galore to pick from!

Amenities

Free Breakfast
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Safety Deposit Box
Close to City Centre

Explore the local area

In the heart of Midtown, Mahattan; 200 metres from Restaurant Row and 400 metres from Times Square. Less than 3 minutes walk to the nearest Subway Station.

Hotel Information

Room Information
Room Upgrade Information

All suites feature air conditioning; complimentary WiFi access, flat-screen TV; fully-eqipped kitchenette; tea/coffee making facilities; safe, USB outlets, iron and ironing board, hairdryer and bathroom amenities.

Studio Suites feature either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people.

Hotel details

Facilities

Complimentary hot buffet breakfast daily; Free tea and coffee available throughout the day. Fitness centre; Laundry service*. Complimentary WiFi access.

Additional Information

*Denotes local charge

Trip advisor rating

4.2/5

367 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

57%

Very Good

21%

Average

Poor

Terrible

“Won’t be a 2nd visit”

May 04, 2026susan w

If you’re from a town or city that has homes with white picket fences & flowers in the yard, you’ll be in for a culture shock! If you take the subway, you’ll have to walk past a pot shop where many of their clients just hang out in the streets. There seems to be a housing project closeby & some of the tenants pull out chairs to just hang out all day. Once inside the hotel, it seems ok. The hotel itself isn’t anything special. It fills the need. The only time anyone spoke to us from the front desk was when we checked in the 1st day & out the last. All of the other days, they just glanced at us going in &;out daily. Our room didn’t have a safe & was in need of a few hooks to hang towels on in the bathroom.the kitchen was equipped with the very bare basics, which were enough. The morning free breakfast was pretty standard,but a nice option to get if you wanted. Our room faced the street & there were nights where we could hear loud people or music in the middle of the night, and we were on the 8th floor. Our room & the hotel seemed to be clean & decent enough, but honestly, nothing special enough to bring me back.

“DO NOT STAY HERE IF YOU WANT A GOOD NIGHT’s SLEEP!”

Apr 21, 2026Dreamer06802763211

While the location of this Marriott property was perfect for what we had planned in the theater district we had a horrible stay. On our first night, after driving 18 hours up to New York from Florida and wanting nothing more but a good night sleep, we were met with a room with no air-conditioning and pillows as thin as a cracker and a mattress that probably rivals most prisons. Our room was also facing the street, so the sound of traffic and sirens was also blaring all night. They finally moved us to a new room at 3 PM the next day after numerous phone calls. The new room was not without its flaws either: Such as two electrical outlets that didn’t work, a bathroom door that doesn’t stay closed, which is not great for Privacy and again pillows as thin as crackers. My husband had to actually get up in the middle of the night and go down to the front desk and ask for a new pillows which he finally got after about an hour. I posted this same review on Google while we still had one more night stay here hoping that Marriott Management might see this and actually take some action. THEY DID NOT! I ended up getting a response which was just a bland apology. I have requested at least a partial refund and so far no response. This hotel is in dire need of some corporate intervention and Marriott should be embarrassed to have this property in their portfolio. I have been a Marriott Bonvoy member for many years and I always looked for Marriott properties because they rarely if ever disappoint. This place does not fit in with what Marriott expectations should be. To further add to the aggravation. There is only one elevator, which is slower, quite literally than walking up and down the stairs, which we did pretty much every day. Will never stay here again and will definitely do more research next time as apparently I can no longer rely on just the Marriott name! ☹️

“Lied to and dirty”

Mar 15, 2026Oliver S

There were many MANY issues. We checked in and they didn’t have our room type available (which we booked? Like what) We booked two queens but were given a king. We were told to move to our actual room type tomorrow. That’s fine and if it ended there the review would still be high. I will say though that the woman working the front desk that night was super helpful and it was not at all her fault. The next day we go to move rooms and the guy working the desk says sure and looks into it, says the new room is ready and gives us our keys, we ask and confirm with him we are moving to a 2 queen room. We head up to the room and it’s a queen and pull out sofa. Front desk person straight up lied to us, we called front desk and he said our room type “doesen’t exist” (it actually does he was just being too lazy to fix the issue, corporate confirmed this to us later) not wanting to go down and argue cuz it doesn’t get you anywhere and he was clearly too lazy to fix it anyway we decided to deal with it. The room was also FILTHY. Dog pee stains on the floor, Sticky stuff on the wall for example. I would say that the bed was pretty comfortable. The shower however must have a small water tank connected to other rooms. So if multiple rooms by you take a shower, you do not get hot water. Whatever you do, there are other marriots that are cheaper in the area, do not go here, I did not enjoy a single bit of my 4 nights here. I am a lifetime Titanium member and this is easily the worst Marriott I have ever stayed at.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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