W New York Times Square

Midtown, New York

Star rating

Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar
Wonderful Room
Blue Fin
The Living Room Bar
Spectacular Room
Blue Fin
Blue Fin
Dos Caminos
Cool Corner Room
Cool Corner Room
Dos Caminos
The Living Room Bar
Wonderful Room
Fantastic Suite
Marvelous Suite
The Living Room Bar
Spectacular Room
Spectacular Room
The Living Room Bar

The hotel

You may be in the heart of NYC but you’ll enjoy peace and quiet in a W hotel room. Head to The Living Room, complete with DJs and an extensive drinks list! The hotel’s Blue Fin Restaurant is also highly recommended, and comes complete with a sushi bar. If that's not enough, there's Dos Caminos serving Mexican fare, and a margarita bar! Directly facing the bright lights of Broadway, a dramatic, floating, stainless steel staircase leads the way to a semi-private alcove dining area where guests can kick-back and listen to the music of Miles Davis, John Coltrane and Dizzy Gillespie. A wonderful place to stay for couples, friends and family, you’ll also enjoy the W’s famous Whatever/Whenever service – nothing is too much trouble for the staff, all you have to do is ask!

Amenities

  • Babysitting service
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Times Square, a stone’s throw from the theatre district and many of the city’s renowned museums. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

466 rooms and 43 suites. All with air-conditioning, satellite TV, telephone, WiFi access*, mini-bar*, tea/coffee maker, complimentary bottled water, Bliss® sinkside bath amenities, safe, hairdryer, bathrobes, slippers and iron and board. Wonderful Rooms are 288 sq ft and are located on floors 10 through 25 with city views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Spectacular Rooms are 288 sq ft and are located on floors 18 through 57 with skyline views, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Cool Corner Rooms are 288 sq ft and are located on floors 26 through 57 with views of either the Hudson River or Times Square, with 1 king-size bed, sleeping maximum 2 adults.

Fantastic Suites are 625 sq ft and are located on floors 15 through 39 with Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 3 adults or 2 adults and 1 child.

Marvelous Suites are 625 sq ft and are located on floors 40 through 55 with panoramic Broadway views, separate living room with Bose® wireless Bluetooth speaker, 55” flat screen TV and a W MixBar, and 1.5 bathrooms, with 1 king-size bed and sofa bed in living room, sleeping maximum 4 adults or 2 adults and 2 children.

  • Room Upgrade: Receive a complimentary room upgrade from a Wonderful to Spectacular room categories only (King & Double Double) for completed stays between 1 Jun–8 Sep '25 and 1 Jan - 31 Mar '26, book by 30 Mar '26. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply.  Subject to availability and upgrade will only be confirmed on check in.

Dos Caminos (Mexican restaurant and margarita bar, open for lunch and dinner). Blue Fin (seafood restaurant with sushi and cocktail bar, open for breakfast, lunch, dinner). The Living Room Bar. FIT fitness centre. 24-hour room service*. Complimentary WiFi in lobby and public areas. Valet parking $75 for standard vehicles and $85 for oversized vehicles, plus tax per day (payable locally, subject to change).

There is a resort fee of $40 plus tax per room, per night (payable locally, fee subject to change).

Resort fee includes:- $20 Living Room bar credit - Enhanced high-speed Internet access - Guggenheim museum tickets (up to 2 persons daily, all year round) - Access to TMPL gym (up to 2 persons daily). Resort fee and inclusions are subject to availability and change. Please check with the hotel for more details.

*Denotes local charge.

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2119)
  • Very good (1558)
  • Average (732)
  • Poor (413)
  • Terrible (299)
Image of the Tripadvisor rating They dont deliver

Aug 29, 2025 Eric M Sewell, New Jersey, United States

Have stayed four nights at this hotel over two different trips in August 2025. Booked the wow suite each time. Room is nice (not worth $1k per night) with great views. They do not always honor the 4pm check in though. They also charge $40 daily destination fee which includes a W branded gift for Bonvoy Gold, Platinum, and Titanium member. Im… Read more
Have stayed four nights at this hotel over two different trips in August 2025. Booked the wow suite each time. Room is nice (not worth $1k per night) with great views. They do not always honor the 4pm check in though. They also charge $40 daily destination fee which includes a W branded gift for Bonvoy Gold, Platinum, and Titanium member. Im Titanium and never received such - they owe me 4 of them. So be careful with what they promise as they do not deliver. Lastly, this is Times Square so expect it be very noisy even if you are on the 50th+ floor. Read less
Image of the Tripadvisor rating The W is a failure

Aug 26, 2025 Marianne C Mastic Beach, New York

We spent 2 nights at the W in Times Square. Location was good. On first glance the room was fine. Then I noticed dust at least an inch thick on the a.c.vent. I looked around and found prior guests receipts under the bed. The bathroom floor was dirty. At the price we paid, it should have been immaculate. The noise from the street was annoying &… Read more
We spent 2 nights at the W in Times Square. Location was good. On first glance the room was fine. Then I noticed dust at least an inch thick on the a.c.vent. I looked around and found prior guests receipts under the bed. The bathroom floor was dirty. At the price we paid, it should have been immaculate. The noise from the street was annoying & loud. We were on the 29th floor! I have been in lots of Marriott’s and this one was bad. I don’t recommend to anyone. This is a must miss. Read less
Image of the Tripadvisor rating Great Hotel, Phenomenal service

Aug 20, 2025 advent_erlover London, United Kingdom

I had a great stay at the W. Great by the service was the best especially the warm welcome and exceptional service by Yara, who is a gem and no doubt an ASSET to the business. She deserves a bonus
Image of the Tripadvisor rating Rude and careless staff

Aug 20, 2025 taveler_in_space

The hotel didn’t disclose that there was an extremely noisy construction going on throughout the night. I am aware that it is at Times Square but one should be notified if heavy machinery is used through the night. When I contacted the concierge he was very rude and kept insisting that it is beyond the hotel’s control even though they were aware… Read more
The hotel didn’t disclose that there was an extremely noisy construction going on throughout the night. I am aware that it is at Times Square but one should be notified if heavy machinery is used through the night. When I contacted the concierge he was very rude and kept insisting that it is beyond the hotel’s control even though they were aware of it. This was the behavior unsuitable for a motel, let alone for Bonvoy, which I have been using for ages. Read less
Image of the Tripadvisor rating Just a horrible hotel

Aug 14, 2025 gal d Alpharetta, Georgia

A Shocking Disgrace to the Marriott Brand – From a Long-Time Ambassador As someone who has spent years as an Ambassador-level guest, I know what Marriott quality is supposed to look like — and this property is the complete opposite. From the moment we arrived, the experience was unacceptable. One of my daughters was ill and urgently needed the… Read more
A Shocking Disgrace to the Marriott Brand – From a Long-Time Ambassador As someone who has spent years as an Ambassador-level guest, I know what Marriott quality is supposed to look like — and this property is the complete opposite. From the moment we arrived, the experience was unacceptable. One of my daughters was ill and urgently needed the restroom. Instead of showing empathy, the check-in staff escorted us to the 5th floor as if we were potential thieves, rushing us out with zero courtesy or compassion. The lobby furniture was filthy, ripped, and stained. Our room’s sheets were also stained — an unforgivable lapse in cleanliness. And forget about having a coffee machine in your room; apparently, that’s too much to ask here. This was not just a bad stay — it was an embarrassment for the brand. For a property under the Marriott flag to treat its highest-tier guests like this is beyond comprehension. I will never return, and I strongly urge fellow travelers — especially loyal Marriott members — to avoid this location entirely. Read less