With a central location that puts you just a stones throw from New York's iconic Grand Central Station, this modern hotel is perfect for a first time trip to the Big Apple. Nearby, other Manhattan must-sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center, whilst back at the hotel you can enjoy New American fare at Amuse Marketplace and Bar and rest your head on famous Westin Heavenly beds. You'll be rejuvenated and ready to go for another day exploring the city.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Valet parking
Close to City Centre
Where is it
In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.
Hotel information
774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access, safe, coffee/tea making facilities, Westin Heavenly Bed®, iron and ironing board, mini-bar*, bathrobes and hairdryer.
Traditional Rooms are 310 sq ft in size, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Deluxe Rooms are 330 sq ft with either 1 king-size bed and sofa bed, or 2 queen-size beds, sleeping maximum 4 people.
Premium King View Rooms are 354 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.
Amuse Marketplace & Bar (serving New American fare, open for breakfast, lunch, dinner and drinks). 24-hour WestinWORKOUT® Fitness Studio. WiFi access. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi access. Valet parking $100 plus tax per day (payable locally; subject to change).
A daily destination fee $30.00 is applicable, plus tax per room, per day (payable locally, fee subject to change).
Resort fee includes:-
Please choose one of the 3 following options (for one guest per day):
Dine-in Amuse Breakfast
Grab & Go Breakfast
Two glasses of house wine, beer, or select cocktails.
Also includes:
$20.00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability.
*Denotes local charge.
One person must be aged 21 years and over in each room at check-in.
Based on 6099 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2831)
Very good (1996)
Average (691)
Poor (305)
Terrible (276)
A Nice Stay
Jul 16, 2025David TAberdeen, United Kingdom
Had a four night stay at Westin Grand Central. Was a fantastic stay from start to finish. Was quickly checked in to our room. The room was clean and tidy and perfect for a 4 night stay. Had a drink each night in the bar with my wife and kids and staff were always friendly and efficient. Only negative is there is a lot of homeless around Grand…
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Had a four night stay at Westin Grand Central. Was a fantastic stay from start to finish. Was quickly checked in to our room. The room was clean and tidy and perfect for a 4 night stay. Had a drink each night in the bar with my wife and kids and staff were always friendly and efficient. Only negative is there is a lot of homeless around Grand Central Station which is not something the hotel can do much about but they are kept away from the hotel entrance.
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Very Dissapointing
Jul 15, 2025Vicki K
I rarely write reviews, but had to recount our horrible experience with this hotel. I stayed at this hotel with my parents. My mother is suffering from stage 4 pancreatic cancer. During one of the room cleanings, the housekeeping crew had turned off the refrigerator for cleaning and failed to turn it back on. Numerous of my mother's medications…
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I rarely write reviews, but had to recount our horrible experience with this hotel. I stayed at this hotel with my parents. My mother is suffering from stage 4 pancreatic cancer. During one of the room cleanings, the housekeeping crew had turned off the refrigerator for cleaning and failed to turn it back on. Numerous of my mother's medications spoiled as a result. We spoke with hotel management and provided receipts for the medication. It has been several months now and we have seen no reinbursement and the staff are not returning our phone calls. I am extremely frustrated with the lack of service and dignity from this hotel.
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Misty musty 2920
Jul 15, 2025Adventure53765161673
Although the view from the room was a city view, the room's window had probably not been washed in several years. But that wasn't all: I'm sad to report that room 2920 had a musty smell, which on further inspection proved to be a sofa bed mattress with black mold. What troubles me is that the room was sold as a king with a sofa bed and the…
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Although the view from the room was a city view, the room's window had probably not been washed in several years. But that wasn't all: I'm sad to report that room 2920 had a musty smell, which on further inspection proved to be a sofa bed mattress with black mold. What troubles me is that the room was sold as a king with a sofa bed and the reservation had made it clear that I, as grandmother, would be traveling with my teenage grandson. A teenager, who cannot get a good night's sleep on a sagging sofa bed, that on top of that has black mold growing on it, is not so much fun to travel with the next day... Add to that the pizza crust and other trash in the elevator, which stayed there for a couple of hours till I reported it to the concierge, and your overall sense of a pricey room in NYC for what appears to be a run-down hotel, does not make for a return customer. The saving grace was Ami at the front desk, who was lovely. But that's just not enough when you are promoting your accomodations.
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Sam and Alex save the day!
Jul 13, 2025Howard P
Sam and Alexandra were amazing in helping my family get a room with a beautiful view on our vacation to NYC! The hotel and staff were great and made our stay extra special.
A Clean Hotel with a Great Location
Jul 8, 2025Liam HMechanicsville, Virginia
This hotel was amazing overall during our 4 night stay. The location is great, with it being only a short walk away from Grand Central Station. Having so many transportation options nearby is awesome when visiting the city. The room and the hotel were very clean. The elevators were also very fast, so it was easy getting to the room even when…
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This hotel was amazing overall during our 4 night stay. The location is great, with it being only a short walk away from Grand Central Station. Having so many transportation options nearby is awesome when visiting the city. The room and the hotel were very clean. The elevators were also very fast, so it was easy getting to the room even when the hotel was crowded. The only problem we faced was the very long line for breakfast in the morning at the restaurant. Other than that, we really enjoyed everything the hotel had to offer. The location is truly great and I would definitely stay here again.
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A Nice Stay
