Westin New York Grand Central

Midtown, New York

Star rating

Hotel exterior
Traditional Double Double Room
Amuse Bar & Kitchen
Amuse Bar
Traditional King Room
Deluxe King Sofa Bed
Standard Bathroom
Front desk
Fitness centre
Hotel exterior
A video preview image
Traditional Double Double Room
Amuse Bar & Kitchen
Amuse Bar
Traditional King Room
Deluxe King Sofa Bed
Standard Bathroom
Front desk
Fitness centre

The hotel

With a central location that puts you just a stones throw from New York's iconic Grand Central Station, this modern hotel is perfect for a first time trip to the Big Apple. Nearby, other Manhattan must-sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center, whilst back at the hotel you can enjoy New American fare at Amuse Marketplace and Bar and rest your head on famous Westin Heavenly beds. You'll be rejuvenated and ready to go for another day exploring the city.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access, safe, coffee/tea making facilities, Westin Heavenly Bed®, iron and ironing board, mini-bar*, bathrobes and hairdryer. 

Traditional Rooms are 310 sq ft in size, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with either 1 king-size bed and sofa bed, or 2 queen-size beds, sleeping maximum 4 people.

Premium King View Rooms are 354 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

Amuse Marketplace & Bar (serving New American fare, open for breakfast, lunch, dinner and drinks). 24-hour WestinWORKOUT® Fitness Studio. WiFi access. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi access. Valet parking $100 plus tax per day (payable locally; subject to change).

​A daily destination fee $30.00 is applicable, plus tax per room, per day (payable locally, fee subject to change). 

Resort fee includes:- 

Please choose one of the 3 following options (for one guest per day): 

Dine-in Amuse Breakfast 

Grab & Go Breakfast 

Two glasses of house wine, beer, or select cocktails.


Also includes:

$20.00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2790)
  • Very good (1990)
  • Average (689)
  • Poor (304)
  • Terrible (273)
Image of the Tripadvisor rating Amazing Customer Service!!!

May 18, 2025 Fabi P

We visited from Los Angeles and absolutely enjoyed the great customer service. Our interactions with front desk, bell desk, and restaurant/bar staff made us feel welcomed and valued. Definitely staying here on my next visit to New York!!
Image of the Tripadvisor rating Excellent Customer Service

May 16, 2025 Robert C

Marlon is amazing. Very friendly and Customer Service is a 10 for Westin Grand Central. We are visiting from Dallas, TX and Marlon made us feel at home. Thank you for the exceptional customer service and attention. We look forward to our next visit at Westin Grand Central. Thank you, Bob Connors
Image of the Tripadvisor rating Neville chunningham is the best

May 16, 2025 Evan P

The food was lovely and the Service was immaculate especially Neville Cunningham. Neville was the kindest man I ever met he’s was so sweet Neville was kind caring and very helpful 5 stars Neville great job this man needs a raise Evan power from Ireland
Image of the Tripadvisor rating 15 Guests, Zero Stress—Thanks to This Amazing Hotel Team

May 13, 2025 Dana B

Recently booked a block of rooms for colleagues traveling in from New England and Mid-Atlantic states. It’s not easy to put 15 people in one place—especially in New York City—but this hotel and its staff did not disappoint. They made it so easy that many of my colleagues plan to use this hotel again. I want to highlight a few amazing… Read more
Recently booked a block of rooms for colleagues traveling in from New England and Mid-Atlantic states. It’s not easy to put 15 people in one place—especially in New York City—but this hotel and its staff did not disappoint. They made it so easy that many of my colleagues plan to use this hotel again. I want to highlight a few amazing people: • Hector, the doorman, whose infectious smile and attention to detail stood out. • Deidre and Rhonda at the front desk, whose warm, instant welcome made it feel like we’d been coming to this hotel for years. • And Jerron in executive sales, whose follow-through and attention to detail made the entire experience smooth. I especially want to thank him for managing all of my last-minute requests—and for the thoughtful treat waiting for me in my room. Dana Brown Lawrenceville School Read less
Image of the Tripadvisor rating People make all the difference!!

May 12, 2025 Eileen W

The breakfast buffet is superb. The wait staff kind, competent and efficient. Every employee was friendly and knowledgeable. We thoroughly enjoyed our time here!! Neville and everyone at Amuse went above and beyond to make us comfortable and delighted. We are from New Mexico. We live New York!!!