Westin New York Grand Central

Midtown, New York

Star rating

Hotel exterior
Traditional Double Double Room
Amuse Bar & Kitchen
Amuse Bar
Traditional King Room
Deluxe King Sofa Bed
Standard Bathroom
Front desk
Fitness centre
Hotel exterior
A video preview image
Traditional Double Double Room
Amuse Bar & Kitchen
Amuse Bar
Traditional King Room
Deluxe King Sofa Bed
Standard Bathroom
Front desk
Fitness centre

The hotel

With a central location that puts you just a stones throw from New York's iconic Grand Central Station, this modern hotel is perfect for a first time trip to the Big Apple. Nearby, other Manhattan must-sees beckon, including Bryant Park, MoMA, the Empire State Building and Rockefeller Center, whilst back at the hotel you can enjoy New American fare at Amuse Marketplace and Bar and rest your head on famous Westin Heavenly beds. You'll be rejuvenated and ready to go for another day exploring the city.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Valet parking
  • Close to City Centre

Where is it

In the heart of midtown Manhattan on 42nd Street at 3rd Avenue, just a few blocks from the Empire State Building, Bryant Park and The New York Public Library. Transfer time from John F. Kennedy International Airport: 25 minutes.

Hotel information

774 rooms and suites. All with air-conditioning, HDTV with premium channels, WiFi access, safe, coffee/tea making facilities, Westin Heavenly Bed®, iron and ironing board, mini-bar*, bathrobes and hairdryer. 

Traditional Rooms are 310 sq ft in size, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are 330 sq ft with either 1 king-size bed and sofa bed, or 2 queen-size beds, sleeping maximum 4 people.

Premium King View Rooms are 354 sq ft and offer views of the Chrysler Building or Empire State Building, with 1 king-size bed and sofa bed, sleeping maximum 3 adults.

Amuse Marketplace & Bar (serving New American fare, open for breakfast, lunch, dinner and drinks). 24-hour WestinWORKOUT® Fitness Studio. WiFi access. Room service*. Laundry/dry-cleaning facilities*. Concierge. Complimentary WiFi access. Valet parking $100 plus tax per day (payable locally; subject to change).

​A daily destination fee $30.00 is applicable, plus tax per room, per day (payable locally, fee subject to change). 

Resort fee includes:- 

Please choose one of the 3 following options (for one guest per day): 

Dine-in Amuse Breakfast 

Grab & Go Breakfast 

Two glasses of house wine, beer, or select cocktails.


Also includes:

$20.00 Dry Cleaning Credit per day (not accumulative) - Citi Bike pass for two, per day - Yoga class for one at local studio, per day - Enhanced WiFi access - Local, long distance and international calls from guest room. Resort fee and inclusions are subject to change and availability. 

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2827)
  • Very good (1996)
  • Average (691)
  • Poor (304)
  • Terrible (275)
Image of the Tripadvisor rating Great customer service experience!

Jul 6, 2025 Alejandra G

Coming into the hotel, Marlonn made my family feel welcome! He provided support and areas I can visit. He went above and beyond to make sure my family feel comfortable and overall I felt coming to NY I can feel safe here at the Westin. The hotel is amazing, rooms are clean and great views. Thanks Marlonn for your support!
Image of the Tripadvisor rating Room deposits not refunded, dreadful customer care..

Jul 6, 2025 Jamie C

The hotel is nice and well located, sadly they take $300 per room deposit but haven’t as yet refunded it, chased and chased the customer care team at Marriott Bonvoy who are sadly hopeless & don’t seem to care, has turned into a very expensive stay as doesn’t appear they will get our money back to us which is pretty appalling…
Image of the Tripadvisor rating Very good. Exceeded expectations

Jul 2, 2025 Henry H

Phenomenal service. Exceeded expectations. Friendly, conveniently located, attentive, and well run. Very accommodating. I’d stay again.
Image of the Tripadvisor rating Fantastic hospitality and a great stay. Thank you Marlon & Erika for all of the help. I strongly recommend the Westin!

Jul 1, 2025 Sweetpea821

My stay at The Westin Grand Central was the best hotel experience that I’ve had in awhile. Erika and Marlon at the front desk took fantastic care of my companions and I during our entire stay, and we are so grateful for the help that they provided. The concierge team had plenty of wonderful suggestions for places to go, and the bartenders and… Read more
My stay at The Westin Grand Central was the best hotel experience that I’ve had in awhile. Erika and Marlon at the front desk took fantastic care of my companions and I during our entire stay, and we are so grateful for the help that they provided. The concierge team had plenty of wonderful suggestions for places to go, and the bartenders and housekeeping teams were A+ as well. Thank you to the Westin staff for the incredible hospitality. The service here goes a long way and the location is fantastic as well. Read less
Image of the Tripadvisor rating Wow what a warm welcome…

Jun 29, 2025 Mehran Z

The stuffs were very kind, courteous & helpful Specially Laura who help me out with my check-in & room of choice… very roomy & very clean Centrally located & Many great coffee shops nearby…