Westin New York Times Square

Midtown, New York

Star rating

Hotel Exterior
Foundry Bar
Traditional 2 Bed Room
Foundry Kitchen
Lobby
Foundry Bar
Premium Room 2 Beds
Premium King Room
Premium Bathroom
Foundry Kitchen
Foundry Bar
Traditional King Room
Lobby & Gift Shop
Lobby
Grand Deluxe King Room
Grand Deluxe King Room
Lobby
Fitness centre
Hotel Exterior
A video preview image
Foundry Bar
Traditional 2 Bed Room
Foundry Kitchen
Lobby
Foundry Bar
Premium Room 2 Beds
Premium King Room
Premium Bathroom
Foundry Kitchen
Foundry Bar
Traditional King Room
Lobby & Gift Shop
Lobby
Grand Deluxe King Room
Grand Deluxe King Room
Lobby
Fitness centre

The hotel

The Westin New York Times Square is an exhilarating achievement of art and architecture, and connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens! As you would expect from one of the Big Apple's biggest gems, all rooms are beautifully furnished with an excellent range of amenities - not forgetting the luxurious Westin Heavenly bed®, and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Valet parking

Where is it

On the corner of West 43rd Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.

Hotel information

873 rooms and suites across 45 floors. All with the signature Westin Heavenly® beds, air-conditioning, TV, WiFi access, coffee/tea making facilities, safe, iron and ironing board, bathroom amenities, bath robes, and hairdryer.

Traditional Rooms are 310 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 people (fee applies for rollaway bed in king-size rooms).

Premium Rooms are 310 sq ft and located on higher floors with city views, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Grand Deluxe Rooms are 350 sq ft, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

  • Book by 31 Dec '25 to receive complimentary full breakfast for two per room per stay. Additional charge for 3rd and 4th person breakfast charges apply. Late check out until 1.00 pm subject to availability. Kids receive a FREE Westin Kids Pack.Terms and conditions apply. Blackout dates may apply.

Foundry Kitchen (open for breakfast). Foundry Bar (open dinner and drinks).

24-hour WestinWORKOUT® Fitness centre. RunWESTIN running routes. Kids amenity packs for under 12's.

Complimentary WiFi access. Gift shop. Laundry service*. Room service*. Concierge. Self-parking $65 per day, Valet parking $95 plus tax for standard vehicles, and $105 plus tax for oversized vehicles, per day (fees payable locally, subject to change).

The Destination fee is included in the price

Includes: • $30 Food & Beverage credit redeemable in Foundry Kitchen or Foundry Bar (per room, per day)  • $10 Laundry credit (per room, per day)  • Premium Wi-Fi  • Local, long distance and international phone calls  • Choice of one of the following (per room per day): (1) ticket to One World Observatory or (1) ticket to the American Museum of National HistoryPlease note: Benefits are daily and cannot be rolled over. Any unused portion has no value upon check out. Inclusions are subject to change. 


Bookings made after 1st Sept '24 :  $35 Food & Beverage credit, redeemable in Foundry Kitchen or Foundry Bar (per room per day) • Upgrade to Premium High speed Wifi. • Two tickets to choice of one of the following (per room per day)* - 2 tickets to a Freedom Liberty Cruise - 2 tickets to the American Museum of Natural History 

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Please note: Kettles are available on request at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1906)
  • Very good (1312)
  • Average (520)
  • Poor (267)
  • Terrible (231)
Image of the Tripadvisor rating New York Stay

Jul 20, 2025 Ian K

Excellent nine night stay ,well situated for Time Square and Subway for further afield. Had Meal and drinks in bar a couple of times and $20 was taken off at check out for both days .Room was spacious with huge bed ,staff were polite and helpful when needed.
Image of the Tripadvisor rating Can't combine destination fee

Jul 8, 2025 Tielyr C

While the room was good and the location was great I had a poor experience that created a poor end to my stay. The day before I had talked to the front desk to try and combine my daily food credit from the high destination fee. The breakfast is 40 a person so even on a 5 trip you can only get a single poor quality breakfast for 2. While it was… Read more
While the room was good and the location was great I had a poor experience that created a poor end to my stay. The day before I had talked to the front desk to try and combine my daily food credit from the high destination fee. The breakfast is 40 a person so even on a 5 trip you can only get a single poor quality breakfast for 2. While it was promised that this could be done when I went to check out the very confrontational manager Jorge was unwilling to budge. Even saying that yes even though the employee said that it was allowed. We would have not spent the ludicrous $80 plus tip and tax for such a simple make your own waffle breakfast buffet had we not been told earlier that we could combine credits. Read less
Image of the Tripadvisor rating 'Upgraded' Room not suited for a business traveler.

Jun 25, 2025 Susan S Boston, Massachusetts

The second I walked into my room, I knew something was wrong. Most of the desk was taken up by a large screen TV, with no outlets to be found! I immediately headed back down to the front desk and asked for a room reassignment. I was told I was in an 'upgraded' room, and assured there is a lamp at the desk with outlets (though I was sure there… Read more
The second I walked into my room, I knew something was wrong. Most of the desk was taken up by a large screen TV, with no outlets to be found! I immediately headed back down to the front desk and asked for a room reassignment. I was told I was in an 'upgraded' room, and assured there is a lamp at the desk with outlets (though I was sure there wasn't). If not, they would send one up. So, I headed back up to my room and - sure enough - no outlet. I called the front desk and they said they would send someone up. The engineer showed up with a dirty, dust covered power strip (I kid you not) that he plugged into the outlet on the other side of the TV and stretched all the way over to my computer (dust and all)! I was too tired to fight, so I worked with it. The problem arose when later that night I tried to use the outlets on the nightstand lamp, and the plugs were literally falling out of the outlets! And, the USB port didn't work. i called the front desk and they said they would send up someone from engineering - but no one ever showed up. I finally called again in the morning, and the nice engineer who showed up brought me a proper, clean, power disc with multiple outlets and USB ports that actually worked! He basically acknowledged there were known issues with my room!!! Oh, and I had a room with 2 queen beds, but one of the beds was unusable because the sheets and cover were dirty!! So disappointed in Westin, which is usually my safe choice for travel! Read less
Image of the Tripadvisor rating Stay Away

Jun 25, 2025 kinacats Glasgow, United Kingdom

This is probably the worst hotel I have had the misfortune to stay in. For the life of me I can’t understand where the 5 star ratings are coming from! Booked a room for 3 people to be told on arrival that an extra bed for room would be $50 a night. The extra bed was abandoned in the room in a horizontal position, after several calls to reception,… Read more
This is probably the worst hotel I have had the misfortune to stay in. For the life of me I can’t understand where the 5 star ratings are coming from! Booked a room for 3 people to be told on arrival that an extra bed for room would be $50 a night. The extra bed was abandoned in the room in a horizontal position, after several calls to reception, I decided to man handle the very heavy bed myself, and make it up. Room was stinking , an extractor fan was installed, but didn’t make much difference . The place is filthy and outdated. Staff are rude, I decided must be the American way! I had breakfast in the hotel one morning which resulted in a severe dose of dysentery. Refrigerator in room was charged at $20 a stay. I was told at concierge that I needed to tip, as they rely on them for wages. As I say the worst hotel experience ever, WESTIN used to be a trusted brand! not anymore .. Read less
Image of the Tripadvisor rating Excellent location & service

Jun 24, 2025 Jordan G Chicago, Illinois

It might not be the most up-to-date property in Times Square, but it is conveniently located and VERY subway accessible. I had what could only be described as one of the largest Manhattan hotel rooms I’ve ever been in during my stay. I will admit on the 14th floor – I could still hear the honking cars and police sirens on the very busy corner of… Read more
It might not be the most up-to-date property in Times Square, but it is conveniently located and VERY subway accessible. I had what could only be described as one of the largest Manhattan hotel rooms I’ve ever been in during my stay. I will admit on the 14th floor – I could still hear the honking cars and police sirens on the very busy corner of 43rd & 8th Ave – but the comfort of the bed and plush of the pillows let me sleep right thru all of it. The room I had was definitely big enough to work out of for 3 days while visiting old friends & coworkers – and with a giant table and sofa I could have hosted them in my room and plenty of others.   The bathroom was definitely not an after thought as is the case in so many other NYC hotels – plenty spacious.   Also – housekeeping here was amazing – every morning they were there to clean my room when I ran out to get coffee and a bagel and did an amazing job. Plenty of accessible outlets as well to plug in all of your devices.   The only downside is the god forsaken destination fee – there is no way to win with the $20 F&B daily credit and the Starbucks credit is only one time – not a credit for every night you pay the destination fee. Its unclear how many times you’re supposed to ride the NY Waterways or see a comedy show. They should just advertise a higher daily rate and stop this destination fee nonsense. Read less