The Westin New York Times Square is an exhilarating achievement of art and architecture, and connected to the hotel is a 200,000sq ft multiplex, housing 13 cinema screens! As you would expect from one of the Big Apple's biggest gems, all rooms are beautifully furnished with an excellent range of amenities - not forgetting the luxurious Westin Heavenly bed®, and heavenly it certainly is! Your only issue being that you may find it hard to leave it! Foundry Kitchen & Bar is great place to relax and sip on a cocktail, the perfect alternative to a hectic night out on the town.
Special Offer: Receive complimentary full breakfast for two per room per stay. Additionalcharge for 3rd and 4th person breakfast charges apply. Late check outuntil 1.00 pm subject to availability. Kids receive a FREE Westin KidsPack. Terms and conditions apply. Blackout dates may apply.
Amenities
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Valet parking
Where is it
On the corner of West 43rd Street and 8th Avenue. Transfer time from John F. Kennedy International Airport: 55 minutes.
Hotel information
873 rooms and suites across 45 floors. All with the signature Westin Heavenly® beds, air-conditioning, TV, WiFi access, coffee/tea making facilities, safe, iron and ironing board, bathroom amenities, bath robes, and hairdryer.
Traditional Rooms are 310 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 people (fee applies for rollaway bed in king-size rooms).
Premium Rooms are 310 sq ft and located on higher floors with city views, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Grand Deluxe Rooms are 350 sq ft, with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Book by 31 Dec '25 to receive complimentary full breakfast for two per room per day. Additional charge for 3rd and 4th person breakfast charges apply. Late check out until 1.00 pm subject to availability. Kids receive a FREE Westin Kids Pack.Terms and conditions apply. Blackout dates may apply.
Foundry Kitchen (open for breakfast). Foundry Bar (open dinner and drinks).
24-hour WestinWORKOUT® Fitness centre. RunWESTIN running routes. Kids amenity packs for under 12's.
Complimentary WiFi access. Gift shop. Laundry service*. Room service*. Concierge. Self-parking $65 per day, Valet parking $95 plus tax for standard vehicles, and $105 plus tax for oversized vehicles, per day (fees payable locally, subject to change).
The Destination fee is included in the price
Includes: • $20 Food & Beverage credit redeemable in Foundry Kitchen or for orders via Replenish by Westin (per room, per day) - not to be used in the Westin Gift Shop. Foundry charges will be initially charged to guest room account and adjustment will be made at check out.
• Upgrade to Premium High Speed Wi-Fi
• Two tickets to choice of one of the following (per room per day): - 2 tickets to a Freedom Liberty Cruise- 2 tickets to the American Museum of Natural History• Two tickets to a New York Comedy Club show (per room per day). Any unused portion has no value upon check out. Inclusions are subject to change.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: One person must be aged 21 years and over in each room at check-in.
Please note: Kettles are available on request at check-in.
Based on 4244 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1908)
Very good (1313)
Average (520)
Poor (268)
Terrible (235)
Perfectly Appointed and Great Location
Aug 27, 2025Monalisa43New Providence Island
Properly outfitted and we were extremely impressed with our contemporarily decorative spacious room.
Additionally, location is perfectly placed near all of the excitement of Time Square and excellent eateries.
The properties friendly and proactively helpful staff left a lasting impression, most especially its staff on the ground floor.
My…
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Properly outfitted and we were extremely impressed with our contemporarily decorative spacious room.
Additionally, location is perfectly placed near all of the excitement of Time Square and excellent eateries.
The properties friendly and proactively helpful staff left a lasting impression, most especially its staff on the ground floor.
My niece, Davette Hanna Lundy, who is a very popular Travel Agent booked the room. However, I am a gold Bonvoy member so I will definitely be back to this amazingly beautiful property.
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What disappointment!
Aug 27, 2025AdinaHagegeZichron Yaakov, Israel
What a poor experience from a great brand. Rooms weren’t clean, staff was unfriendly (even by NY standards), the lobby was crowded. I asked for more coffee packs in the room, and it took a few hours to arrive. The iron was broken—and almost caused us to be delayed for our event. We were here three nights and I am just glad to go. I love Marriott…
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What a poor experience from a great brand. Rooms weren’t clean, staff was unfriendly (even by NY standards), the lobby was crowded. I asked for more coffee packs in the room, and it took a few hours to arrive. The iron was broken—and almost caused us to be delayed for our event. We were here three nights and I am just glad to go. I love Marriott and I love the Westin in general. My experiences around the world have always been enjoyable and my experiences at the westins have been impeccable. Which is why this was doubly disappointing!
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Great Location, Clean and Comfortable Rooms, and Helpful Staff Await You
Aug 23, 2025JGNA11Baltimore, Maryland
We arrived well after midnight, but was welcomed with waiting, attentive staff. From front desk to housekeeping to doormen, everyone was great and helpful. view from the high floors, looking down on 42nd Street and across the skyline proved to be worth the stay. As for convenience of location to Times Square and other tourist sites in the area,…
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We arrived well after midnight, but was welcomed with waiting, attentive staff. From front desk to housekeeping to doormen, everyone was great and helpful. view from the high floors, looking down on 42nd Street and across the skyline proved to be worth the stay. As for convenience of location to Times Square and other tourist sites in the area, the address speaks for itself. One note, I read some of the negative reviews others had left on line and wondered, beforehand, if we made a mistake booking the hotel, but I have to wonder if those folks just had the occasional bad stay or if they were just unfair. We had no problems at all and very much enjoyed being in this hotel.
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Disappointing and unprofessional staff at the Foundry Bar & Kitchen – far below Westin standards
Aug 18, 2025OnAir66476119259
We stayed at the Westin Times Square from August 14–19 and were offered a $20 daily credit for the Foundry Bar & Kitchen. Unfortunately, using that credit became the worst part of our stay.
The staff at this restaurant and bar consistently displayed an attitude that was astonishingly dismissive and unprofessional. Whether you dine in or take food…
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We stayed at the Westin Times Square from August 14–19 and were offered a $20 daily credit for the Foundry Bar & Kitchen. Unfortunately, using that credit became the worst part of our stay.
The staff at this restaurant and bar consistently displayed an attitude that was astonishingly dismissive and unprofessional. Whether you dine in or take food to-go, they automatically add an 18% “service charge.” When questioned, the explanation given was, “We prepared the drink/food for you, so we’re entitled to this fee.” This is not only unreasonable, it’s completely at odds with the standards of hospitality expected at a five-star property.
Even more concerning was the overall tone and demeanor of the team. The way guests are spoken to — particularly by the restaurant manager, Mr. Bradley — is arrogant, confrontational, and utterly lacking in basic courtesy. It was made abundantly clear that guest satisfaction was not a priority.
As Marriott premium members who have stayed at Westin properties in Singapore and Guangzhou, we know how outstanding Westin service can be. This experience was the complete opposite. Ironically, while we met many warm and welcoming people throughout New York, this restaurant — inside a Westin hotel — embodied every negative stereotype of “New York rudeness.”
The Foundry Bar & Kitchen staff are not just underperforming — they undermine the reputation of the Westin brand. I strongly urge Marriott management to address this immediately, as no guest at a flagship property should be treated this way.
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Great hotel for our first trip to NYC as a family.
Aug 6, 2025587kristydIllinois
A great location for us as 1st time visitors to NYC. Convenient to subways, walkable to highline, Rockefeller center, 5th ave if you like shopping, theaters, Times Square, and Madison square garden. I have no complains about the room, it was clean and comfortable, we were on the 44th floor and the views were awesome and we did not hear street…
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A great location for us as 1st time visitors to NYC. Convenient to subways, walkable to highline, Rockefeller center, 5th ave if you like shopping, theaters, Times Square, and Madison square garden. I have no complains about the room, it was clean and comfortable, we were on the 44th floor and the views were awesome and we did not hear street noise at night. There was no fridge or microwave though. The hotel allows you to store your luggage at the hotel on the day of checkout so if you have a later flight as we did you can still enjoy your day and come back to get the luggage later. The required $40 destination fee is ridiculous but likely typical. We were given a $20 room credit to use each day but we never did use it because it is not cumulative , you only have the $20 per night and if you don't use it you lose it. My sister in another room did end up going down and getting a $12 coffee a couple mornings which the credit covered. I probably should have tried to at least get a dessert or something each night to bring back to the room but I didn't. If we ever get back to NYC I would definitely consider staying here again.
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Perfectly Appointed and Great Location
