Right in the heart of downtown Dallas, with good transport links and easy access to the best the city has to offer, is the Hilton Garden Inn – a contemporary hotel with plenty of space to work and relax. Complimentary WiFi access and ample meeting space makes it a perfect choice for business trips, but it’s not all work and no play, with the outdoor pool and sun terrace offering a place to chill. Staying at this hotel, you’re just steps from the Dallas World Aquarium and the AT&T Performing Arts Centre.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Swimming Pool
Valet parking
Explore the local area
In the heart of downtown Dallas, a few blocks from the Arts District. Transfer time from Dallas/Fort Worth International Airport: 25 mins.
Hotel Information
Room Information
Room Upgrade Information
171 guest rooms, all with LCD TV, mini fridge, complimentary WiFi, coffee/tea-making facilities, microwave, air-conditioning, iron and ironing board.
Standard rooms feature 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.
Hotel details
Getting Around
Valet parking $36 (payable locally, fee subject to change).
Dining
Elm Street Cask & Kitchen (Southern inspired food). Bourbon Lounge. Pavilion Pantry (24-hour drinks and snacks).
Excellent service, all very friendly, very good attention, spectacular view from my room, I hope to return soon, I am in love with the city
“SUBPAR AND CHARGED A $345 SMOKING FEE AND WE DONT SMOKE/VAPE!”
Nov 26, 2025Angi M
My sister and I stayed here for 4 days. First of all for the price they charge it’s not worth it… fair warning this review is long lol We arrived before 11pm. Pulled up and there was no one at valet to be found. After waiting about 20 mins a man comes out, gets into a car waiting in front of us, gets back out and walks over to our window and asks if we are waiting for valet. Then tells us that he’s the valet but he’s leaving so we’d have to wait for the next guy on duty at 1. He and I both looked at the clock… it was 1055. We ended up waiting about another 15 mins for the next guy smh Check-in was easy. The lobby and the restaurant is nice and what’s expected. The rooms on the other hand are definitely subpar. The bathroom is big but old. The room is big but old too. And the pillows seem to be as old as the hotel. I had 3 on my bed and used all 3 since they lacked any kind of support or fluffiness. Honestly had we not had family staying there too I would’ve left and went somewhere better for the price we paid (almost $900). We were at the hospital all day Friday (5am-1130pm), Saturday from 11-630, and then Sunday we left our room shortly before 8am to eat breakfast at the restaurant. We checked out before 10am with no issues. About 4 hrs later a $345 charge is charged on my sister’s card. She calls to inquire and is told it’s a smoking fee! She tells them we do not smoke or vape so there must be a mistake but they stand firm on it and she’s told to call on Monday to speak to a manager. We both speak to David, the manager, the next day and he offers a report from the new sensors they installed a month ago showing that the sensors detected something between 7-745am Sunday morning. After us not letting up he then offers half the fee back but says that’s all he can do because these sensors are from a “reputable company” and he stands behind them 100%. We asked to speak to someone above him. He gives us his DM’s number, Brooke, who never returned my call. I decided to do research of my own. The company that installs these sensors is called Rest Sensors and they are specifically made for hotels to enforce their smoking policies per their website. Upon further research I see that these sensors aren’t as great as David claimed they are. Many hotels have installed these and many customers have been charged crazy fees (up to $500) claiming they were smoking when they didn’t. I understand ppl are going to lie about smoking in their non smoking rooms when they aren’t supposed to but we DID NOT and to be told I’m lying based on a sensor that clearly has been proven faulty is crazy! Whats even crazier is the idea that we decided to smoke within an hr of checking out yet never smoked the 12 hrs we laid in the room the night before or the few hours we were in and out the days prior. Plus a $345 smoking fee is insane! They require a $100 deposit… why would a smoking fee be anymore than that? The only 2 things this hotel has going for them is the restaurant and the location. There are plenty other nicer hotels that are far more worth the price within the area. Plus you may be charged a crazy fee for nothing if you stay here.
“Great hotel and Valet”
Nov 24, 2025Shelia E
I had a great stay. Fawlen in valet was very nice and kind and assisted with the valet questions I had in regard to my stay. He was quick and courtesy and would give 10 stars.
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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.
This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.
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