Hilton Garden Inn Downtown Dallas

Dallas, Texas

Star rating

The hotel

Right in the heart of downtown Dallas, with good transport links and easy access to the best the city has to offer, is the Hilton Garden Inn – a contemporary hotel with plenty of space to work and relax. Complimentary WiFi access and ample meeting space makes it a perfect choice for business trips, but it’s not all work and no play, with the outdoor pool and sun terrace offering a place to chill. Staying at this hotel, you’re just steps from the Dallas World Aquarium and the AT&T Performing Arts Centre.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Swimming Pool
  • Valet parking

Where is it

In the heart of downtown Dallas, a few blocks from the Arts District. Transfer time from Dallas/Fort Worth International Airport: 25 mins. 

Hotel information

171 guest rooms, all with LCD TV, mini fridge, complimentary WiFi, coffee/tea-making facilities, microwave, air-conditioning, iron and ironing board.

Standard rooms feature 1 king-size or 2 queen-size beds, sleeping maximum 4 adults. 


Deluxe rooms are larger in size, with 2 queen-size beds or 1 king-sized bed plus sofa bed, sleeping maximum 4 adults. 

Valet parking $36 (payable locally, fee subject to change). 

Elm Street Cask & Kitchen (Southern inspired food). Bourbon Lounge. Pavilion Pantry (24-hour drinks and snacks). 

Outdoor swimming pool. Fitness centre.

Complimentary WiFi. Room service*. Laundry service*. 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (421)
  • Very good (217)
  • Average (107)
  • Poor (41)
  • Terrible (56)
Image of the Tripadvisor rating Heavenly

Jun 29, 2025 Stacey M

The property is spectacular!! The amenities are 🔥-and the food at the restaurant is DELICIOUS!! Front Desk staff that I worked with (Pamela Bradley and Davi Pena) are incredible!! They go above and beyond what is required in their job description. As did Fawlen, with Valet. He was kind, courteous, compassionate, professional and exceptional at… Read more
The property is spectacular!! The amenities are 🔥-and the food at the restaurant is DELICIOUS!! Front Desk staff that I worked with (Pamela Bradley and Davi Pena) are incredible!! They go above and beyond what is required in their job description. As did Fawlen, with Valet. He was kind, courteous, compassionate, professional and exceptional at his role. And, the property is situated perfectly in the heart of downtown!! Safe and accessible to EVERYTHING!! Maria, housekeeping supervisor, is incredibly skilled and professional and passionate!! You don’t get service like this just anywhere anymore. They are always kind and helpful. (Imagine that!! Staff that are glad to be doing what they were hired to do!!) Refreshing! Will stay here again and again and again!! You should, too!! Property is well maintained inside and out! Impeccable!! Kiddos, Downton Dallas Hilton, 1600 Pacific Avenue!! Well done!! ⭐️⭐️⭐️⭐️⭐️ Read less
Image of the Tripadvisor rating Probably better places to stay.

Jun 28, 2025 cincychk

Spent four nights at the Hilton. I will start off with positives. The pool was closed the first night however they quickly opened it and it remained open for our stay. Very nice and accommodating to a lot of people. Loved the floating lounge chairs The valet was incredible. The guys were so nice and helpful giving us directions to local places we… Read more
Spent four nights at the Hilton. I will start off with positives. The pool was closed the first night however they quickly opened it and it remained open for our stay. Very nice and accommodating to a lot of people. Loved the floating lounge chairs The valet was incredible. The guys were so nice and helpful giving us directions to local places we needed to go. Our vehicle was brought faster than any other hotel valet I’ve experienced. Ok on to the not so pleasant parts. The hotel is not in a great part of town. Smelled like urine on our walk to the convention center. Lots of homeless laying around and the remnants of their bodily functions. The room itself was ok. Nothing spectacular. Definitely dated and not exactly clean. I was always the second shower in our room and I wouldn’t get hot water until halfway through mine. Someone else in our party said her shower was scalding hot and in order to make it cool it would come out as a trickle. It was a .4 mile walk to the convention center and plenty of places to eat between the two. Highly recommend The Exchange. Read less
Image of the Tripadvisor rating Solo Trip

May 29, 2025 Shenika L

I did a solo trip here and I enjoyed the hotel. There was a small hiccup with a fee but it was resolved upon returning back to my home state. The best experience about my stay was the Valet staff. AJ in specific. He was really helpful with transportation advice and things to do in the area! Overall I enjoyed my solo trip.
Image of the Tripadvisor rating Valet employees are uneducated

May 28, 2025 Heaven V

A valet employee lied to us and told us valet parking would be a one time charge using their services. It turned out our bill for valet parking ranked up $320 and we were not compromised. The employee completely screwed us over. Do not park your car at this hotel
Image of the Tripadvisor rating Dallas 2 night stay

May 17, 2025 Brandy B

Hotel is excellent and the rate was reasonable. Staff was exceptional, location perfect and valet staff very prompt and professional. Walkable to transportation and many restaurants. Only complaint was the bathroom sink clogged, however front desk was notified and help was sent. Would recommend.