Right in the heart of downtown Dallas, with good transport links and easy access to the best the city has to offer, is the Hilton Garden Inn – a contemporary hotel with plenty of space to work and relax. Complimentary WiFi access and ample meeting space makes it a perfect choice for business trips, but it’s not all work and no play, with the outdoor pool and sun terrace offering a place to chill. Staying at this hotel, you’re just steps from the Dallas World Aquarium and the AT&T Performing Arts Centre.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Swimming Pool
Valet parking
Explore the local area
In the heart of downtown Dallas, a few blocks from the Arts District. Transfer time from Dallas/Fort Worth International Airport: 25 mins.
Hotel Information
Room Information
Room Upgrade Information
171 guest rooms, all with LCD TV, mini fridge, complimentary WiFi, coffee/tea-making facilities, microwave, air-conditioning, iron and ironing board.
Standard rooms feature 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.
Hotel details
Getting Around
Valet parking $65 (payable locally, fee subject to change).
Dining
Elm Street Cask & Kitchen (Southern inspired food). Bourbon Lounge. Pavilion Pantry (24-hour drinks and snacks).
Breakfast here is the reason to come. For an unusually modest cost you get a big, hot meal, with an extensive menu of regional foods, and excellent service. And in the beautiful, quiet hotel restaurant besides!
Our two-bedded room was unusually--almost excessively--large, with odd proportions that suggest some kind of remodel. Furnishings and general gestalt are as in a typical middle-level motel. And the bathwater was only luke-warm, and stayed that way even after a complaint. But the location is very convenient, and the price is right.
“POV : Staff”
Feb 16, 2026Sarahunitedstates
I am writing this from the perspective of a former staff member.
During my time there, the food and beverage department was in the middle of a rebrand, which created operational inconsistencies. On Valentine’s Day — a fully reserved, high-volume evening — the bar was not properly prepped by the day shift, and as a new bartender I was expected to open and manage it alone.
I was informed that the front desk was telling guests they could not sit or drink at the bar that evening, which caused confusion and frustration. There was no clear system for updating guests on wait times. When I raised concerns that guests were becoming disgruntled due to lack of communication, the response given internally was simply, “we’re doing the best we can,” rather than proactively addressing guest concerns.
I genuinely feel for the guests who chose to spend their Valentine’s Day and their money there expecting a coordinated and polished experience. With stronger leadership, clearer communication, and proper service standards, the food and beverage program has the potential to improve significantly.
“Disappointing Stay”
Feb 12, 2026S P
Has to be a franchise because the Hilton’s I️ have stayed in (including Hilton Garden Inn in nearby Grapevine) are up to higher standards in cleanliness, maintenance and overall representation. This was a bad experience! The water pressure is barely anything, towels looked dingy, not bright and clean, shower not clean, room floors not vacuumed. Lobby flooring has broken tiles , scuffed areas on walls and dining areas. Hallways are beat up, stained carpet everywhere. Mattresses were very worn and a little saggy. Furniture not in good condition, old electronics. This hotel needs a major facelift and Hilton should be watching their franchisees better. We got in late and we left first thing, didn’t want to be in that hotel longer than needed.
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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.
This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.
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