Westin Galleria Dallas

Dallas, Texas

Star rating

The hotel

There's only one thing that gets Texan shopaholics more worked up than cut price ten gallon hats and that's a stay at the Westin Galleria. This is your chance to gain unrivalled access to over 200 designer stores, restaurants and attractions without having to step foot outside. Once you've shopped 'til you've dropped, you'll find your guest room with a great big signature Westin Heavenly® Bed ready and waiting. Aside from your room's contemporary comforts and glorious Dallas views, you'll also be able to take advantage of the Westin's outdoor heated swimming pool and Second Floor Bistro, both of which are on hand to help you rest and revive after a good day exploring the city. From the largest whiskey bar in Dallas to towers of shellfish served at the Oceanaire Seafood Room, from here you can experience the superlatives of Texas. No sooner than the valet has parked your car will you be ready to find out just what all the fuss is about.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Close to City Centre

Where is it

Located inside Galleria Dallas shopping complex. Transfer time from Dallas Fort Worth Airport: 20 minutes.

Hotel information

448 rooms and suites. All guest rooms feature signature Westin's Heavenly® Bed, air-conditioning, cable TV with pay-per-view films*, complimentary WiFi access, telephone, coffee/tea making facilities, mini bar*, safe, bathrobes, White Tea by Westin™ bath amenities, hairdryer, iron and ironing board. 

Traditional Rooms have 1 king-size or 2 queen-size beds, sleeping maximum 5 adults.

Deluxe Rooms have a reading area, and either 1 king-size or 2 queen-size beds, sleeping maximum 5 adults.

Executive Club Rooms include exclusive access to the Westin Executive Club Lounge, which offers complimentary breakfast, grab 'n' go snacks, Starbucks coffee, tea, a range of signature espresso based drinks, non-alcoholic beverages, evening appetizers, beer and wine hours (Mon - Thurs evenings) as well as business services. Rooms feature state-of-the-art amenities and either 1 king-size or 2 queen-size beds, sleeping maximum 5 adults.

Complimentary self-parking. Valet parking $38 plus tax per day (payable locally, subject to change).

The Oceanaire Seafood Room (fine dining restaurant, open for lunch and dinner Mon-Fri, and dinner Sat - Sun). Second Floor Regionally Inspired Kitchen (all-day casual dining and drinks). 24-hour room service available*.

Outdoor rooftop pool (open seasonally). 24-hour WestinWORKOUT® Fitness Studio. In-room spa treatments*. Lobby entrance to Galleria shopping complex, with shops, restaurants, kids play area and ice skating rink.

Complimentary WiFi access. Laundry service*. 24-hour front desk. Convenience store.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (910)
  • Very good (430)
  • Average (110)
  • Poor (53)
  • Terrible (50)
Image of the Tripadvisor rating Hotel is solid but pricey

May 15, 2025 Armando R el paso

The hotel is good and it is in a great location. One of the highlights is the water pressure in the shower was amazing. Some lows were the elevators were extremely slow, and the hotel seems to look a bit run down, especially its carpets. The entire hotel has the feel that it once was very elegant, but it's definitely getting older.
Image of the Tripadvisor rating Mall hell meets jack jammer construction for your rejuvenation

May 12, 2025 indoctrin8ed Seattle

Had a medical convention to attend here. Hotel is under construction but charged full rates despite jack hammer level noises. Elevators are scary- doors sound like they are barely working, lights burned out. Housekeeping is erratic and intrusive / apathetic. The lounge “ladies” are very nice but manager Leo is either told to be a shrill or is… Read more
Had a medical convention to attend here. Hotel is under construction but charged full rates despite jack hammer level noises. Elevators are scary- doors sound like they are barely working, lights burned out. Housekeeping is erratic and intrusive / apathetic. The lounge “ladies” are very nice but manager Leo is either told to be a shrill or is just in the wrong business. If you want a relaxing stay, I would avoid because you’re paying full price for the low low value of jack hammer sounds in the morning, topped off with apathy. The attached mall is convenient if you want to roam around a mediocre mall for your “vacation”. Adjacent restaurants are also Mediocre- the Oceanaire isn’t bad but seems to attract the drunk loud princess type that is the opposite of the reprieve you’ll need after the jack hammers are done for the day. And don’t complain to Leo- he really isn’t interested. Read less
Image of the Tripadvisor rating Nothing exceptional

Apr 3, 2025 CocoTampa123 Perth, Australia

We stayed at the Westin Galleria in the Corner Club Suite is a $600plus per night room. Absolutely noting special. The lounge part of teh suite had one of those bench type lounge suites, like you get in a $100/night motel. No tele in the lounge room. The whole hotel has the feel of a 1980's building with the decor etc. Th eClub lounge was basic,… Read more
We stayed at the Westin Galleria in the Corner Club Suite is a $600plus per night room. Absolutely noting special. The lounge part of teh suite had one of those bench type lounge suites, like you get in a $100/night motel. No tele in the lounge room. The whole hotel has the feel of a 1980's building with the decor etc. Th eClub lounge was basic, not what you expect when spending that type of money. Plenty of room for improvement. Read less
Image of the Tripadvisor rating Among service The Westin Club

Mar 8, 2025 Richi W

Breakfast at the Club House served by Liliana (sorry if I speeded the name wrong ☺️) she is amazing, attentive, friendly and very welcoming. The foods are also amazing, thank you Mertern, I love your boiled egg, scramble egg, the potatoes are so well done and everything cooked very delicious.
Image of the Tripadvisor rating Poor experience / Dishonest property

Jan 9, 2025 Christian E

Avoid this place: - They sneak on a Minibar charge hours after checkout, even though I never opened the Minibar and never do so at any property. Very dishonest and the sole reason I will never stay there again. I will also recommend our company to take this property off the preferred list. - Shower stayed lukewarm on 2nd day. - Loud drilling… Read more
Avoid this place: - They sneak on a Minibar charge hours after checkout, even though I never opened the Minibar and never do so at any property. Very dishonest and the sole reason I will never stay there again. I will also recommend our company to take this property off the preferred list. - Shower stayed lukewarm on 2nd day. - Loud drilling noises at 6 am. Read less