I would not recommend staying at this hotel until the renovations are complete, something that is not disclosed on the hotel's website. I booked directly through Holiday Inn's website, where the terrace is prominently featured, but upon arrival it was completely inaccessible—locked with no chairs or guest access.
The fitness center listed as an amenity no longer exists, and the front desk staff were not even aware of that. The equipment has been moved into a hallway and is covered in dust from the ongoing construction. The entire floor where the gym should be is in complete disarray, with exercise equipment, boxes, trash, and construction materials scattered everywhere.
The parking garage Elevator is not air-conditioned, which makes it extremely uncomfortable considering this is Texas and temperatures were near 100 degrees during our stay. The sundries shop inside the hotel was nearly empty, and due to the renovations there were only two ice machines available for the entire hotel.
The surrounding area also felt a bit unsafe, with homeless individuals wandering around and camped across the street. There is no information posted in the rooms or elevators explaining where amenities are located, including the relocated gym equipment or the terrace that guests cannot access.
On the positive side, our room was clean, and every front desk employee we encountered was friendly, professional, and helpful. Unfortunately, the condition of the hotel and the lack of communication regarding the extensive renovations overshadowed those positives.