It couldn't be easier to explore Houston than from the recently renovated Hyatt Regency Houston; you've got the free Greenlink bus that stops right outside and at another 18 points throughout the city, and you're connected to the city's restaurants and services via the famous 7 mile tunnel system. Walk to meetings, dinners or explore local attractions such as Minute Maid Park, George R. Brown Convention Center and the Toyota Center. When you're not exploring, the spacious rooms with downtown views are a great space to unwind, with contemporary detail and thoughtful amenities. Head up to the 34th floor for the city's first rotating dining room - offering award winning cuisine, or if you're feeling more casual, happy hour at the LobbiBar is perfect for chilling out with friends.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking
Close to City Centre
Where is it
The Hyatt Regency Houston is located in the heart of downtown Houston. Transfer time from George Bush Intercontinental Airport: Approx. 30 mins.
Hotel information
955 rooms, including 40 suites. All with 60" flat-screen TV, individually-controlled heat and air conditioning, blackout curtains, hairdryer, Pharmacopia® bath toiletries, Robes and slippers, Keurig® with Starbucks® and Bigelow® K-Cup® pods, mini-fridge and microwave, In-room safe, two bottles of water daily. Standard Guest Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
High Floor Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Corner Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Deluxe Rooms which are larger in size with panoramic views from the 29th and 30th floor, with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Imperial Suite with a cosy breakfast nook, microwave, dining table, convenient Murphy bed, and second bath. 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.
Regency Suite is 725-square-foot suite with two double beds, a parlor with a seating area and a convenient sleeper sofa, a second bath, and stunning downtown Houston views, sleeping maximum 4 adults.
Shula's (open for breakfast and lunch), Spindletop (34th floor revolving restaurant, temporarily closed), lobbiBar serving refreshing cocktails. Heated rooftop pool. Complimentary WiFi. 24-hour fitness centre. Laundry service*. Self-parking $20, Valet parking $40, plus tax per night (payable locally, subject to change).
The Greenlink bus is free, and the nearest stop is directly across the street from the hotel. The bus comes every five minutes and stops at 18 points throughout downtown Houston.
*Denotes local charge
Based on 3588 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1885)
Very good (957)
Average (444)
Poor (136)
Terrible (166)
Great stay
Jul 21, 2025Cary CAustin, United States
We enjoyed our stay at the Hyatt. The front desk staff was extremely helpful. The rooms are quite large. I wish they offered rooms with two queen beds, and not just double beds. The decor is a little dark. The pool was lovely. Einstein's bagels was convenient in the lobby and offered plenty of options for snacks and breakfast. We used the…
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We enjoyed our stay at the Hyatt. The front desk staff was extremely helpful. The rooms are quite large. I wish they offered rooms with two queen beds, and not just double beds. The decor is a little dark. The pool was lovely. Einstein's bagels was convenient in the lobby and offered plenty of options for snacks and breakfast. We used the parking next door at the Regency Garage, which has a skywalk on the third floor to the hotel, and this was significantly cheaper than the valet parking.
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Jul 20, 2025Laine W
Excellent stay, an excellent service everyone was nice and kind a very helpful. Not to mention the excellent vallet parking.
Out of Service Elevators
Jul 18, 2025Paul R
5/7 elevators were not working. Fellow co-worker stuck in elevator for 30 minutes. Hundreds of fellow employees were late to meetings waiting for the 2 elevators and the rest were ready to pass out on the stairwell walking up 10+ floors because elevators were taking too long.
worst ever!
Jul 17, 2025Victoria T
Absolutely the worst experience I’ve ever had at a hotel. I had a confirmed reservation at the Hyatt Houston Downtown through Expedia, and I had all the proof. When I arrived, the front desk told me Expedia put in the wrong date. That was a lie.
When I called Expedia, they confirmed my reservation was correct on their end. When they spoke to…
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Absolutely the worst experience I’ve ever had at a hotel. I had a confirmed reservation at the Hyatt Houston Downtown through Expedia, and I had all the proof. When I arrived, the front desk told me Expedia put in the wrong date. That was a lie.
When I called Expedia, they confirmed my reservation was correct on their end. When they spoke to Priscilla at the hotel, she admitted the hotel had canceled my reservation on their side. I never requested a cancellation, and no one from the hotel ever called, emailed, or notified me in any way.
So not only did they cancel my stay without notice, but the man I first spoke to also lied and tried to shift the blame to Expedia. Even the Expedia rep was shocked and confused.
This felt like a total scam. Completely unprofessional, dishonest, and unacceptable. I will never stay at this location again and if you value your time, money, and sanity, I recommend you don’t either.
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Great staff
Jul 14, 2025Alison S
All staff was excellent! Check in, bartenders, housekeeping, valet…even staff at Einstein Bagles…everyone was great! Shout out to CJ in parking/valet - he saw us off and gave us all water to go. Great service!
Great stay
