Enjoy Hyatt’s renowned level of comfort as well as a terrific riverside location, close to the heart of the action! There’s plenty to immerse yourself in but when you want to simply relax, head back to the hotel and stake your place by the poolside, soaking up the Texan sun. Eats-wise you’re in luck, a complimentary hot breakfast ensures each day gets off to the best start possible. There’s also a 24/7 gallery menu so don’t worry about hunger striking at an awkward time, plus a coffee to cocktails bar, which sounds just about perfect to us! For gourmet or more formal dining, you’ll be spoilt for choice with plenty of options in the immediate vicinity, including El Mercado, a traditional Mexican market boasting food and craft vendors as well as some pretty lively entertainment.
Amenities
Bar
Fitness Centre/Gym
Internet Access
Room Service
Swimming Pool
Where is it
On the San Antonio Riverwalk, which is lined with shops, bars and restaurants.
Hotel information
131 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, mini fridge, tea/coffee maker, hairdryer, iron and board. Rooms with king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.
Complimentary hot breakfast. Coffee to cocktails bar. Outdoor heated swimming pool. 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Self-parking $17 plus tax per day (payable locally, fee subject to change).
*Denotes local charge
Based on 1969 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (929)
Very good (580)
Average (257)
Poor (107)
Terrible (96)
Nice Hotel, Lousy Customer Service
May 15, 2025Dream40227881761
The room was great, breakfast was good but, but I'll be staying somewhere else the next time I'm in town. The night manager was less than helpful. My reservation was accidentally double booked. They wouldn't work with me on a refund so a payed for 2 rooms instead of 1. They also wouldn't refund me for for may last night when I was able to catch…
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The room was great, breakfast was good but, but I'll be staying somewhere else the next time I'm in town. The night manager was less than helpful. My reservation was accidentally double booked. They wouldn't work with me on a refund so a payed for 2 rooms instead of 1. They also wouldn't refund me for for may last night when I was able to catch an early flight home.
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Needs Improvement
May 5, 2025FarAway538916
I booked a room with a king bed, and was put in a double queen. The bathroom door does not close due to the fact hat the toilet is in its way!
The bathroom sink is in the bed area. The free breakfast was average at best and the only other food offerings was a few small selections at the bar. The only problem is, you can never find the…
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I booked a room with a king bed, and was put in a double queen. The bathroom door does not close due to the fact hat the toilet is in its way!
The bathroom sink is in the bed area. The free breakfast was average at best and the only other food offerings was a few small selections at the bar. The only problem is, you can never find the bartender. I would not return.
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Good location
Apr 28, 2025Lisa DArlington, United States
Great location and rooms. Not as close to some sites, but that is what i like about it. only downside is $25 per night for parking. Free breakfast, water filler on lobby level and direct access to Riverwalk. (Not sure why Trip Advisor had a minimum length for reviews so I'm typing until it let's me post).
Wonderful stay! We are coming back!
Apr 22, 2025Anna V
Yes, the pillows were the fluffiest we had ever experienced. However, what made our trip was the staff. The staff went way beyond when we needed any help and/or recommendations. The hotel was clean, and the room was amazing. We didn't need much of anything. We never stayed at a hotel where the staff was so beyond personable and so helpful. …
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Yes, the pillows were the fluffiest we had ever experienced. However, what made our trip was the staff. The staff went way beyond when we needed any help and/or recommendations. The hotel was clean, and the room was amazing. We didn't need much of anything. We never stayed at a hotel where the staff was so beyond personable and so helpful. Any information we needed was provided. When I couldn't navigate our tv properly, help was provided. Everything was done with a smile and a kind manner.
We plan to go back. The walk on Riverwalk is such a lovely experience. You feel transported. The hotel is near many sites that you could walk to. The complimentary breakfast had something for everyone. If you felt peckish the was an area in the hotel to get snacks, sandwiches, etc.
I highly recommend staying at this hotel.
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Apr 21, 2025marjae a
The view was nice and calming. The room was clean. The only issue I had was the restroom; it was small. The toilet was slightly turned just so the door could open. The hot water was great. I also liked the separate living area. Every time we entered the hotel, we were greeted by staff. Every staff member I came across, were nice and friendly.
Nice Hotel, Lousy Customer Service
