Hyatt Place San Antonio Riverwalk

San Antonio, Texas

Star rating

Standard King Guestroom
24/7 Gallery
Hyatt Place Cafe
Standard King Guestroom
24/7 Gallery
Hyatt Place Cafe

The hotel

Enjoy Hyatt’s renowned level of comfort as well as a terrific riverside location, close to the heart of the action! There’s plenty to immerse yourself in but when you want to simply relax, head back to the hotel and stake your place by the poolside, soaking up the Texan sun. Eats-wise you’re in luck, a complimentary hot breakfast ensures each day gets off to the best start possible. There’s also a 24/7 gallery menu so don’t worry about hunger striking at an awkward time, plus a coffee to cocktails bar, which sounds just about perfect to us! For gourmet or more formal dining, you’ll be spoilt for choice with plenty of options in the immediate vicinity, including El Mercado, a traditional Mexican market boasting food and craft vendors as well as some pretty lively entertainment.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Room Service
  • Swimming Pool

Where is it

On the San Antonio Riverwalk, which is lined with shops, bars and restaurants.

Hotel information

131 rooms. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, mini fridge, tea/coffee maker, hairdryer, iron and board. Rooms with king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Complimentary hot breakfast. Coffee to cocktails bar. Outdoor heated swimming pool. 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Self-parking $17 plus tax per day (payable locally, fee subject to change). 

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (929)
  • Very good (581)
  • Average (257)
  • Poor (107)
  • Terrible (96)
Image of the Tripadvisor rating Nice stay but beware!

Jun 4, 2025 Kevin F

Facility and rooms were very nice. Was very disappointed with the $25/night parking fee. Hotel staff was very responsive to our needs and housekeeping did an excellent job. Although final bill was correct, billing system was extremely strange, again related to the parking charges.
Image of the Tripadvisor rating Attentive and friendly staff!

Jun 3, 2025 alexis o

I can honestly say that we have never been to a hotel with nicer staff. Everyone from check-in to hospitality to breakfast attendant, to drinks at the bar! These were some of the nicest people we have ever met at any hotel ever! Management must be doing something right at this location for everyone to be so happy at their jobs! we did not… Read more
I can honestly say that we have never been to a hotel with nicer staff. Everyone from check-in to hospitality to breakfast attendant, to drinks at the bar! These were some of the nicest people we have ever met at any hotel ever! Management must be doing something right at this location for everyone to be so happy at their jobs! we did not encounter any problems whatsoever. Our room was ready on time and clean, we asked for extra sheets and towels, and they were brought up immediately. we took full advantage of the free breakfast, which was just OK but that’s to be expected. it was served from 6:30 to 9:30 every morning weekend and weekday. The pool was clean and nice there were towels provided outside… the pool closes at nine, which I do feel is a little early. There is a fitness center, but we did not use it. Parking is a small fee, but the kiosk and using your room key to get in and out work seamlessly. There is a lot to do within walking distance as well. We did visit the bar and although the selections were pretty limited, everyone seem to be having a great time and the server was great! We would absolutely stay at this location again. Read less
Image of the Tripadvisor rating Nice Hotel, Lousy Customer Service

May 15, 2025 Dream40227881761

The room was great, breakfast was good but, but I'll be staying somewhere else the next time I'm in town. The night manager was less than helpful. My reservation was accidentally double booked. They wouldn't work with me on a refund so a payed for 2 rooms instead of 1. They also wouldn't refund me for for may last night when I was able to catch… Read more
The room was great, breakfast was good but, but I'll be staying somewhere else the next time I'm in town. The night manager was less than helpful. My reservation was accidentally double booked. They wouldn't work with me on a refund so a payed for 2 rooms instead of 1. They also wouldn't refund me for for may last night when I was able to catch an early flight home. Read less
Image of the Tripadvisor rating Needs Improvement

May 5, 2025 FarAway538916

I booked a room with a king bed, and was put in a double queen. The bathroom door does not close due to the fact hat the toilet is in its way! The bathroom sink is in the bed area. The free breakfast was average at best and the only other food offerings was a few small selections at the bar. The only problem is, you can never find the… Read more
I booked a room with a king bed, and was put in a double queen. The bathroom door does not close due to the fact hat the toilet is in its way! The bathroom sink is in the bed area. The free breakfast was average at best and the only other food offerings was a few small selections at the bar. The only problem is, you can never find the bartender. I would not return. Read less
Image of the Tripadvisor rating Good location

Apr 28, 2025 Lisa D Arlington, United States

Great location and rooms. Not as close to some sites, but that is what i like about it. only downside is $25 per night for parking. Free breakfast, water filler on lobby level and direct access to Riverwalk. (Not sure why Trip Advisor had a minimum length for reviews so I'm typing until it let's me post).