JW Marriott San Antonio Hill Country resort & Spa

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JW Marriott San Antonio Hill Country resort & Spa | San Antonio, Texas | Virgin Atlantic Holidays

San Antonio, Texas

4 stars

Discover the perfect getaway at the JW Marriott San Antonio Hill Country Resort & Spa, nestled amidst 600 acres of oak-covered hills in the breathtaking Texas Hill Country. The resort offers a convenient location with easy access to San Antonio's top attractions, ensuring you can explore and enjoy the best of the area. Immerse yourself in fun and relaxation at the River Bluff Water Experience, a fantastic nine-acre water park that features a 1,100-foot lazy river. Whether you're looking for a tranquil float or thrilling water slides, the water park offers something for everyone to unwind and have a blast. If you're really up for exploring the area, the resort offers easy access to a host of destinations including local vineyards and the nearby Shops at La Cantera.

Amenities

Bar
Fitness Centre/Gym
Free Parking
Games Room
Internet Access
Restaurant
Room Service
Spa
Swimming Pool

Explore the local area

The hotel is situated in the scenic Hill Country region of Texas, offering a tranquil and picturesque setting for you to enjoy. The resort is approximately 20 miles north of downtown San Antonio. Driving time from Austin-Bergstrom International Airport: 1 hour 15 minutes depending on traffic conditions.

Hotel Information

Room Information
Room Upgrade Information

All rooms are very spacious (449sq ft) and come with air-conditioning, 65in/165cm LCD TV, Safe, Desk, Coffee/tea maker, Iron and ironing board, Separate bathtub and shower, Bathroom amenities, Hair dryer.

Standard Rooms with Juliet Balcony have either 1 king-size bed or 2 queen beds, and a sofa bed, sleeping maximum 5 adults.

Hotel details

Getting Around

Self-parking $29 plus tax per night, Valet parking $42 plus tax per night (payable locally, subject to change).

Dining

18 Oaks (Steakhouse, open for lunch and dinner). Cibolo Moon (casual Tex-Mex restaurant, open for all-day dining, with tequila bar). Fiamme Pizzeria (serving pizzas wth appetizers, cocktails and beers, with alfresco dining). High Velocity (sports bar and restaurant). Crooked Branch (bar serving tapas-style Asian inspired dishes alongisde drinks). Rivertop Grill (located near the resort's water park, serving range of snacks). Replenish Spa Bistro (offers healthy and nourishing options such as salads, smoothies, and light bites). Starbucks®.

Fun and Games

River Bluff Water includes a lazy river, water slides, a whirlpool, and a children's pool. Golf*. Sports Courts*. Games Room. Fitness Centre. Spa and Wellness*.

Handy Stuff

Wi-Fi included as part of resort fee. Gift shop. Daily housekeeping. Self-service laundry*. Spa*.

Resort Fees

Resort fee is included

Additional Information

* Denotes local charge

Please note: minimum check-in age is 18

Trip advisor rating

4.3/5

3,407 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

58%

Very Good

23%

Average

Poor

Terrible

“Poor conference experience, mediocre hotel overall”

Nov 21, 2025ChrisK6303

Here for a conference. Arrived at midnight after 13 hours of flying. Was told room I booked - King wasn't available. Too tired to care. Trekked - 10 minutes with luggage and door wouldn't open. Walked back to front desk. Much fretting and popping into a back room (manager?). Profuse apologies. Given another room. This time door worked. You pay $3 for upgraded wifi (necessary for zoom). Signal drops 1-5x per hr. Other hotel guests at the conference noticed this. Also even if Bonvoy, the second day when logging on, it wanted to charge me $17.95; for the same internet. Therefor held off and hotspotted off 1 bar. Eventually when I checked with the front desk later, they said "Oh we should have told you, just ignore it." Conference center is okay. Large ballrooms subdivide but really astoundingly poor signage to figure out which room was "Grand Oak N-P" or which was Grand Oak C-D, etc... It was not linear as you would expect and hard to find signs for many of them. AV staff (not sure if they were hotel or outside company) vaguely helpful but could also be a bit surly. However hotel waitstaff cleaning things up and setting things up were consistently very nice and polite. Room service staff was also very nice and polite. Whoever runs that division should possibly get a promotion. Room service food was okay. Burger actually quite decent except the bun which was cheap and crumbly. Club Sandwich okay but with thick Texas bread; as it is three slices of bread that you can't separate, your bite of food was full of bread. Fruit not ripe but it is November. No real vegetarian options other than salad - I realize this is Texas but this is a national/international conference and a decent number of attendees are veg; And there are 4-5 restuarants but apparently very few veg options, so they got uber eats after getting sick of pizza. Water park is well designed for kids. Saw some people locked in at night climbing over the fence to get out - apparently they had walked in and were in the hot tub and had to build a ladder with chairs to get over the gate. So night swimmers beware.... The whole thing is sort of corporate/soul-less but maybe if you live locally, it possibly feels more fabulous. Would maybe be a good stopover for a family, or you were keen on golf, but would definitely not come to a conference here again unless at gunpoint. Other rooms might be better, but don't depend on wifi for zoom or other work that needs a consistent signal. No single event was catastrophic. Staff were fine or (food related staff) quite good. But one thing after another was tedious. And the experience overall did not spark joy.

“First time, but definitely NOT the last!”

Oct 26, 2025modern-day-Griswold

My husband and I stayed at this location in mid-October for the first time ever. It is a gorgeous resort inside and out. Meagan O'Brien warmly welcomed us and was very kind in making our anniversary trip special. Since check-in was at 4 and the lazy river and slides close at 7, we hurried to those areas to enjoy the little time we had. After a nice time floating and sliding (in cold water) until 7, we relaxed in the infinity adult pool and watched deer come out onto the golf course while the sun set. It was lovely and serene until two very loud ladies walked up with their personal pill speaker blasting music that drowned out the resort's music. No staff member said anything to them so, after 15 minutes of this, we left to our room. The room was spotless, well appointed and very comfortable with a breathtaking view. We did not eat at the restaurants but enjoyed a tasty room service breakfast the next morning before checking out. Full disclosure, the resort is pricey, plus you have to pay a resort fee and for parking. However, if you're looking to treat yourself for while, this is the place to do it as long as you're ok with being around families with lots of kids...which we are.

“Lower your expectations”

Oct 19, 2025TravelRocks55

First, if you are staying here please start by lowering all of your expectations. We stayed in a 2 room executive suite. The first problem we had was setting up the murphy bed. We asked at check in and they said they would set it up. No one ever came, so we requested again at the front desk before dinner. We returned to our room over 3 hours later to it not being completed again. I then sat on hold for over 15 minutes to request for a 3rd time. 3 times a charm for one simple request and it was finally completed. We are Amex Platinum members and Gold status and get a 2 pm late checkout. That was not honored after being confirmed at check-in. They made us check out at 12. The waterpark is fun. The food options are very average-don't expect any upscale options that are any good. We spent about $2500 for 2 nights. It looks amazing online but with the price, inconsistent service & not honoring status...we would recommend staying elsewhere. Kudos to their marketing department who has everyone tricked that this is a luxury experience.

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