JW Marriott San Antonio Hill Country resort & Spa

Getting Around

Self-parking $29 plus tax per night, Valet parking $42 plus tax per night (payable locally, subject to change).

Dining

18 Oaks (Steakhouse, open for lunch and dinner). Cibolo Moon (casual Tex-Mex restaurant, open for all-day dining, with tequila bar). Fiamme Pizzeria (serving pizzas wth appetizers, cocktails and beers, with alfresco dining). High Velocity (sports bar and restaurant). Crooked Branch (bar serving tapas-style Asian inspired dishes alongisde drinks). Rivertop Grill (located near the resort's water park, serving range of snacks). Replenish Spa Bistro (offers healthy and nourishing options such as salads, smoothies, and light bites). Starbucks®.

Fun and Games

River Bluff Water includes a lazy river, water slides, a whirlpool, and a children's pool. Golf*. Sports Courts*. Games Room. Fitness Centre. Spa and Wellness*.

Handy Stuff

Wi-Fi included as part of resort fee. Gift shop. Daily housekeeping. Self-service laundry*. Spa*.

Resort Fees

Resort fee is included

Additional Information

* Denotes local charge

Please note: minimum check-in age is 18

TripAdvisor traveller rating

Rating summary

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (1986)
Very good (773)
Average (313)
Poor (179)
Terrible (140)

Expensive …. Overcrowded…..Not a good value

Jun 28, 2025 ivanulises Pearland, Texas

It is the middle of the summer. Meaning high season. Despite the hotel personnel is attentive, well educated and trained. The place is just overcrowded making the experience a headache. Not enough space in restaurants, not enough space in the pool. 1 hour waiting time for restaurant buffet. Drinks at the bar awaiting for 30 min. I asked for… Read more

It is the middle of the summer. Meaning high season. Despite the hotel personnel is attentive, well educated and trained. The place is just overcrowded making the experience a headache. Not enough space in restaurants, not enough space in the pool. 1 hour waiting time for restaurant buffet. Drinks at the bar awaiting for 30 min. I asked for service on the pool and they never came despite I asked several times. premium price that is not worth the money because you pay and then no matter how much you spend……you have no access to the service. Disappointing hopefully management could read my complaint I think the hotel wants to make the one year profit during the summer by over asking the capacity and increasing prices. I would advise not to be here during summer. I am a platinum member on the chain but this is the worse I have ever experienced at the Marriott. Read less

Fraudulent charges

Jun 26, 2025 selena g

So first off, beautiful hotel. I stayed for 2 nights and we kept having room service come to our room when it was on do not disturb. Pretty annoying. I also had 2 fraudulent charges... I will be calling them as soon as they open. I checked with my receipt as well and nothing matches the charges I was given. Are you kidding me?! Also i was given a… Read more

So first off, beautiful hotel. I stayed for 2 nights and we kept having room service come to our room when it was on do not disturb. Pretty annoying. I also had 2 fraudulent charges... I will be calling them as soon as they open. I checked with my receipt as well and nothing matches the charges I was given. Are you kidding me?! Also i was given a 10$ credit to use at the store and bar area as long as you charge it to the room and guess what. It still charged me. Like the hotel but cmon youre going to charge my card fraudulently? Not staying here again nor recommended Read less

Aged property at a five star price

Jun 23, 2025 TobiasRTravel Cypress, Texas

For the cost it isn’t a great value for two adults who aren’t looking to golf or use a spa. We did take advantage of use of the water park and found it good for a day of fun, but with major water parks in the area it wouldn’t be enough to make us want to return. The fact that as a titanium tier member you aren’t recognized beyond being asked if… Read more

For the cost it isn’t a great value for two adults who aren’t looking to golf or use a spa. We did take advantage of use of the water park and found it good for a day of fun, but with major water parks in the area it wouldn’t be enough to make us want to return. The fact that as a titanium tier member you aren’t recognized beyond being asked if you want ONE free breakfast (a continental breakfast) or bonus points is just sad. Marriott properties of all levels across the globe have done way better and again at this price point you should be ashamed. Let’s circle back to breakfast… we received ONE day of continental breakfast. ONE. We stayed for two nights, and I hate to keep bringing up the price point, but at this price you don’t think you could throw in free breakfast for each day? Even the continental breakfast? I mean what are we paying for? The hotel is most certainly showing its age. With chipping paint and scuffed walls, stained carpet and leaks from the shower… and that’s just the room, the great hall has definitely seen better days. But I guess guests are so busy staring at the bills for the outrageously priced F&B they don’t notice. Read less

Perfect Family Vacation!

Jun 10, 2025 Katherine N

The JW Marriott provided the perfect summer vacation for my family of 5. The room was impeccably clean. Anytime we requested anything, towels, a roll away bed, extra toiletries…we were met with fast and friendly service. My kids loved doing the scavenger hunt and eating s’mores. Pizza at Fiamme was a delicious treat. The pools, lazy river, and… Read more

The JW Marriott provided the perfect summer vacation for my family of 5. The room was impeccably clean. Anytime we requested anything, towels, a roll away bed, extra toiletries…we were met with fast and friendly service. My kids loved doing the scavenger hunt and eating s’mores. Pizza at Fiamme was a delicious treat. The pools, lazy river, and slides were perfect entertainment for my kiddos. My husband and I enjoyed them too. Every single employee that we encountered was super kind and quick to meet our needs. I can’t say enough wonderful things about our experience at this resort. My kids are already asking when we can come back. I saw several comments about surprise fees. My reply to that is: download the Marriott bonvoy app and do some research. It’s not hard to read and prepare for everything you will be charged for. I would say the service we were met with well warranted the amount we paid. Thank You SATX JW Marriott! Read less

Great Time Had By All

Jun 8, 2025 Ohtobeinsandiego California

This was our third trip to this JW Marriot with our family. The first time was on the tail end of Covid and was a horrible experience. But we gave them another try two years later and they had improved. This last visit, at the beggining of June was the best yet. Managment seems to have hit their stride and have their staff well-trained. As a… Read more

This was our third trip to this JW Marriot with our family. The first time was on the tail end of Covid and was a horrible experience. But we gave them another try two years later and they had improved. This last visit, at the beggining of June was the best yet. Managment seems to have hit their stride and have their staff well-trained. As a Titanium member, I was greeted with an acknowledgement of my Bonvoy status and all staff was helpful. The water park and lazy river was great and well worth the resort fee charged by the hotel. Read less

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