We just finished an incredible five-night stay at the Waldorf Astoria Park City, and it was easily one of our favorite Hilton stays to date. We booked entirely on points as Hilton Diamond members, and from the moment we arrived, the hotel made us feel incredibly valued.
McKenzie was fantastic during the check-in process and went above and beyond for us, including upgrading our family well beyond the standard room we had booked. It was an amazing way to start the trip and a great example of Diamond recognition done right. Oscar was wonderful as well and incredibly helpful throughout our stay.
Another Diamond benefit we really appreciated was the $50 per day food and beverage credit, which could be used toward food throughout the property. We loved having the flexibility to use it at places like the coffee bar, Powder, and room service rather than having it limited to a specific breakfast offering. Over a five-night stay, it was a meaningful benefit and added a lot of value to an already fantastic points redemption.
What really stood out, though, was how consistently excellent the entire staff was. Everyone we interacted with was genuinely friendly and welcoming, especially with our young kids. The staff at the coffee bar and Powder restaurant were fantastic, valet was always extremely quick, housekeeping did an excellent job, and room service was consistently great. The food throughout the property was also excellent.
The property itself is beautiful and feels luxurious without being stuffy. We loved the Aesop bath products, the quality and spaciousness of our residence, and all of the little touches throughout the stay. The evening s’mores were a huge hit with our family and exactly the kind of detail that makes a resort memorable.
The location was also perfect for a summer Park City trip. We had easy access to everything we wanted to do, and being so close to Canyons Golf was a major plus — the views on the course were incredible.
After five nights, it was honestly difficult to leave. What impressed us most was that there wasn’t just one standout employee or experience — the service was excellent across the board for the entire stay. As frequent Hilton guests and Diamond members, this is exactly the type of experience that makes us want to return to a property.
We would absolutely come back to Waldorf Astoria Park City and wouldn’t hesitate to recommend it, especially to families. A fantastic property with an even better staff. Thank you to McKenzie, Oscar, and the entire team for making our stay so memorable!
