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European Union’s Regulation (EC) No 261/2004

The above information provides a summary of the relevant EU legislation.

Compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights: (EC) No 261/2004(OJ L46, 17.2.2004)

Any legal claim or action taken in the event of a dispute should be based solely on the legal texts concerned. These may be found in the Official Journal of the European Union.