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Medical conditions and clearance to fly

In some cases you may need medical clearance before you can fly.

This page tells you who might need to obtain medical clearance before they fly, including passengers with medical conditions, or who are pregnant, or who have severe allergies.

In certain cases, you may need to check your doctor is happy for you to fly before you can travel with us.

This might be because:


We want you to be as comfortable as possible on your flight, and medical clearance ensures your doctor is satisfied you’re able to take your journey as planned. It’s covered by clause 7.2 of our Conditions of Carriage.

If any of the conditions above apply to you, or if you're not sure whether you need clearance or not, please get in touch with our Special Assistance team on 0344 412 4455. They will be happy to advise.

We may ask you to complete a medical information form. You can download this form below.

Other useful links

Download a medical clearance form here.

Find out more about medical facilities onboard the aircraft.

Find out how to travel with a mobility aid or wheelchair.

Find out how to order a meal for specific dietary requirements.

Read the UK Civil Aviation Authority's advice for both medical practitioners and passengers (follow the links to the Aviation Health Unit).