Request a refund

To request a refund, please enter your details below. If your ticket is non-refundable depending on the rules of the ticket you have purchased, you may be able to use the value towards a future flight. If your ticket purchase was from a travel agent, you should contact them to request a refund.

Note: If your flight was cancelled or delayed, please use the refund exception form.

If you have already submitted a request, you can check your refund status.

valid icon
valid icon
valid icon

Manage Booking

Whoops! There's been a problem

Your request for refund for DCT7ED can't be processed at this time.

A technical issue has prevented your request being processed copy .. lorem ipsum Proin sodales pulvinar tempor. Cum sociis nnatoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Nam fermentum, nulla luctus phareta vulputate, fells tellus mollis orci, sed rhoncus sapien nunc eget odio.

You may attempt to request a refund by contacting a Virgin Atlantic representative on 0200 000 000.