Request a refund

If you've decided you're no longer travelling with us, and would prefer not to change your ticket to another flight, please enter your details below to request a refund. Our team will process a refund based on the rules of the ticket you originally purchased. If you booked your flight with a travel agent, you'll need to contact them directly to request a refund.

Note: If your flight was cancelled or delayed, please use the refund exception form.

If you have already submitted a request, you can check your refund status.

warning
valid icon
valid icon
valid icon

Manage Booking

Whoops! There's been a problem

Your request for refund for DCT7ED can't be processed at this time.

A technical issue has prevented your request being processed copy .. lorem ipsum Proin sodales pulvinar tempor. Cum sociis nnatoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Nam fermentum, nulla luctus phareta vulputate, fells tellus mollis orci, sed rhoncus sapien nunc eget odio.

You may attempt to request a refund by contacting a Virgin Atlantic representative on +44 (0) 344 874 7747.