Main Content

Conditions of carriage

Article 19

Tarmac delay contingency plan

19.1 In accordance with applicable law, we have adopted a Tarmac Delay Contingency Plan for delays which occur at airports located within the United States and the Peopleā€™s Republic of China. Such Tarmac Delay Contingency Plans are available on our website - for China and for the United States  

19.2 On codeshare flights to/from the United States where we are the marketing carrier, the Tarmac Delay Contingency Plan of the operating carrier will govern.