Morgans Hotels Update
The partnership between Virgin Atlantic and Morgans Hotel will come to an end on 31st December 2017. Any existing bookings made and ticketed prior to this date will be honoured.
Flying Club members will be able to earn miles on any bookings for stays until 31st December 2017.
How to make the most out of Flying Club
Are you getting the most out of your Flying Club membership? Here's a few tips to help you out.
Miles Plus Money
You don’t need a huge miles balance before you start saving money. With as few as 3,000 miles, you can bag a discount of £18 on your next Virgin Atlantic flight - and the more miles you have, the more money you can save. What’s more, you’ll still earn miles and tier points for the ticket you’ve booked, so your balance keeps growing towards even more rewards. It’s easy to do, just make sure you select the Miles Plus Money option when you search for a flight and your options will come up.
Spend your miles on our new standard and peak season reward flights, starting from just 20,000 miles return. Peak season reward flights are available at 20,000 miles more, whichever cabin and wherever your adventure takes you. Details on the peak dates and seasonal reward prices to all our destinations are here.
A little short for that reward you really want? No worries. You can easily buy miles, from as few as 1,000 or as many as 100,000. Just head to the Buy Miles link on your Flying Club account page here. Every purchase comes with a one-off £15 transaction fee, and then it costs £15 for every 1,000 miles. So if you buy 1,000 miles you'll pay £30, and if you buy 5,000 miles you'll pay £90. You don’t have to spend your miles with Virgin Atlantic, you can indulge in rewards with our partners as well. Just make sure there’s availability on the flight you want to book first!
Meet your all-new Vera
Fly with Virgin Atlantic from October onwards, and you’ll find a new-look Vera magazine in your seat pockets. The fresh, cleverly reimagined magazine is an A-list magazine for an A-list airline, with stories about our award-winning onboard entertainment and dazzling destinations in one shiny package. The October issue features an exclusive interview and gorgeous photo shoot with star of The Mummy, Annabelle Wallis, a sneak peek into the glamorous hotel where The Viceroy’s House was filmed, a behind-the-scenes look at the day in the life of a real LA lifeguard (spoiler alert: just a teeny bit different to what you’ll see in the new Baywatch movie), some tips on how to move like Spider-Man, and a whole lot more.
Miles more duty free
Our fabulous selection of duty free is packed with top-brand products, including many exclusives, from the likes of Bobbi Brown and Tom Ford. And with up to 50% off high street prices, it's the perfect place to find a unique gift, or just to treat yourself.
You can shop online or onboard, ordering direct to your seat on one of our flights or even to be delivered to your door*.
As well as earning miles on our pre-order duty free shopping, you can now earn 2 miles per £1 spent on your duty free purchases onboard our aircraft. Just make sure you have your Flying Club membership card with you when you travel, and your purchases will have you flying even higher.
Introducing Departure Beach
We all dread the last day of our blissful holiday – the one where you have to check out of the hotel, but still have hours to wait until you need to head to the airport. We all wish we could just have a few more hours of relaxing on the beach… Well, now you can, with Virgin Holidays Departure Beach in Barbados.
We’ll collect you from your hotel after breakfast and drop you at the Departure Beach, and whisk your baggage off to the airport so you don’t have to worry about it. Just relax on the beach, by the full service bar (soft drinks, tea and coffee are all included), have a spot of lunch (also included), or chill out in the air conditioned lounge with TV, games console and kids area, and free WiFi.
We can even check you in and print your boarding pass while you’re at the Departure Beach, so you can wring every last sun-soaked moment out of your holiday.
And if you can’t resist a final dip in the blue waters, we have beach towels for you, plastic bags to store wet swimwear, and lovely showers to rinse off every last bit of sand before your flight.
The Departure Beach opens in Summer 2018, and will cost just £20 per adult and £15 per child.
Change to earning miles with Virgin Trains
We are making changes to the amount of Flying Club miles you will earn with Virgin Trains.
Delta Air Lines LAX move
Great news for customers who fly in and out of Los Angeles International Airport. From 12 to 17 May, Delta Air Lines® will orchestrate one of the largest terminal moves in the history of commercial aviation, as it shifts its operations from Terminals 5 and 6 to Terminals 2 and 3.
Once the move is complete, Delta will be co-located with Virgin Atlantic in LAX Terminal 2. This means travellers will have a seamless experience whether travelling on Delta, Virgin Atlantic, or transferring between the two.
The move is the first step of Delta’s $1.9 billion investment that will see its two new terminals upgraded over the next four years.
We've now introduced cheaper standard season reward flights and simplified reward upgrades. And with new standard reward flights starting from just 20,000* miles for an Economy round trip, you'll reach your rewards much sooner. Take a look at our spending page for the new seasonal fares and discover where your miles can take you.
*Taxes, fees and carrier imposed surcharges apply.
Malaysia Airlines Update
The partnership between Virgin Atlantic and Malaysia Airlines will come to an end on 31st August 2017. Reward bookings for any future travel can be made if booked and ticketed by 31st August 2017. Any existing bookings made and ticketed prior to this date will be honoured.
Flying Club members will be able to earn miles when travelling on Malaysia Airlines up to and including 31st August 2017. Members will have 6 months after this date to retrospectively claim for miles for travel up to and including 31st August 2017.
Multi-award winning airline
We’re excited to announce that AirHelp has just named us as the top British airline. Their role is to educate and empower travellers. When judging they looked at quality, punctuality and speed when dealing with compensation, and we were the only airline out of 78 that improved since last year. What’s more, we’ve also just been awarded Best Premium Economy Class at the prestigious Business Traveller Awards. Voted for by Business Traveller readers, beating Air New Zealand, British Airways and Qantas to win the top spot.
We’ve been making some exciting changes to our fleet, which will further improve your experience. One of the changes we’re making is the introduction of a new Upper Class Suite to our A330 fleet bringing the Upper Class cabins in line with the popular 787s.
We’ll be replacing the current suites with those found on the 787s. These will be fitted with our latest entertainment screens and will give you more storage space. What’s more, we’re also installing our award-winning mood lighting in the new cabins, including new displays of our spirits and glassware at the bar.
Changes to our Premium Economy class on the A330 include our fantastic Wander Wall, where you’ll be able to stretch your legs, and grab a drink or snack whenever they like.
Keep your eyes peeled for these upcoming changes, we’ll upgrade all our A330s over the next year or so.
Virgin Atlantic and Delta are now fully co-located at London Heathrow
The 14th September marked the first day of our full co-location with Delta at Heathrow Terminal 3 (T3). Delta have switched their Atlanta, Detroit, Minneapolis, Salt Lake City and Philadelphia flights from Terminal 4 to join their services to New York JFK, Boston and Seattle that already operate from Terminal 3.
Following the move, Delta OneTM customers and all SkyMiles® Diamond and Platinum Medallion® members will have access to the Virgin Atlantic Revivals Lounge to help them refresh after their journey, Delta One passengers will also have access to the Virgin Atlantic Clubhouse and Upper Class Wing while Diamond, Platinum and Gold Medallion members travelling in Delta Main Cabin, Virgin Atlantic Economy, Delta Comfort+, Virgin Atlantic Premium Economy will be directed to use No1 Lounges, Heathrow located in Terminal 3.
With all Virgin Atlantic and Delta flights now operating out of T3, we’ll be able to offer our customers an even more seamless, joined-up service, whether they’re flying with us or Delta. The move also means that as a partnership we now have 28 daily flights from the UK to the US operating from T3.
Heathrow clubhouse is getting a makeover
We want to look our best for you. So as our Heathrow Clubhouse turns ten, we thought it was time for a facelift. Some small changes that’ll make a big difference to your Clubhouse experience.
Because of that, we’ll be working on certain parts of the Clubhouse from mid November to Spring 2017. You’re as welcome as ever to spend time in the Clubhouse. But just be aware that some areas will be temporarily closed.
Once the work is done, the Clubhouse will be better than ever. You’ll be able to savour your breakfast, lunch or dinner in the extended Brasserie. Or enjoy having extra space in the Deli and self-serve area. You’ll even be able to hide away in the new, secluded cinema space. And with extra bathrooms and seating, there’ll be more places to relax, work and freshen up before you fly.
Taking care of the air
We’re continuing to improve on our environmental impact, and the total carbon dioxide emissions from our aircrafts have fallen 4% since 2014. Our annual Change is in the Air Sustainability Report has been released, and we’ve reduced the energy output in our aircraft and buildings, as well as raising almost £900,000 for charities last year.
In our environment programme, we’ve cut the noise output of our aircraft and we’re more than one-third of the way to our 2020 target. We’ve also continued to cut the energy use at our UK buildings, which is down more than 25% since we started monitoring in 2008. We’ve even reduced our aircraft CO2 emissions by 15% since the baseline rate of 2007.
You can find out more about our initiatives that are helping us become a more efficient and responsible business here.
New home at Gatwick
From 25 January 2017 all Virgin Atlantic London Gatwick flights will arrive and depart at the North Terminal.
We look forward to welcoming you to our brand spanking new check in area complete with a swish new Clubhouse and V-room. Come and visit.
Summer 2017 leisure services
We bet you’ll like this. In April next year we're launching a new all year service between London Gatwick and Varadero. That’s one of Cuba’s most popular beach resort towns. Complementing our existing twice weekly London Gatwick-Havana service, the new service will give you more opportunity to explore Cuba plus the added flexibility of flying directly to the city or the beach.
You’ve asked. We’ve listened. That’s why we’re also increasing services to Barbados, Florida and Las Vegas for summer 2017. And we’re doubling the number of flights between Belfast and Orlando during June and July, so those of you in Northern Ireland get more chance to escape to the Sunshine State. We’re adding extra services from Glasgow, Manchester and London Gatwick, too.