The Palace of the Lost City

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The Palace of the Lost City | Sun City, North West Province | Virgin Atlantic Holidays

Sun City, North West Province

5 stars

One of South Africa’s most sumptuous hotels, The Palace, a member of Sun International’s Sunlux Collection, was based on the idea of a lost African Palace. The Lost City surrounds the Palace - a world of jungles, streams, waterfalls and swimming pools. Each of the luxuriously appointed rooms are fitted with individually crafted furniture. Valley of Waves, stands as a central feature of the resort and provides endless fun for all water lovers. There are also two golf courses designed by acclaimed designer Gary Player that will provide added enjoyment for lovers of the sport.

Amenities

Golf
Tennis
Kids Club
Wheelchair access
Bar
Internet Access
Restaurant
Room Service
Safety Deposit Box

Explore the local area

Next to Pilanesberg National Park for 'Big Five' safari game-driving in a malaria-free zone. Transfer time from Johannesburg Airport: approximately 2 hours.

Hotel Information

Room Information
Room Upgrade Information

326 rooms, including suites, in 4 wings with lifts. Each room and suite offers royal hospitality with wonderful views over water or jungle and all benefit from a personal touch. All with air-conditioning, TV, mini-bar*, butler station on request, safe and hairdryer. Luxury Rooms have mountain views and twin beds, sleeping maximum 2 adults.

Hotel details

Dining

2 restaurants; Crystal Court (International buffet for breakfast and dinner), The Grill Room (signature steakhouse, dinner). 2 bars: The Palace Pool Deck (snacks and wood-fired pizzas) and Tusk Bar and Lounge (safari-themed cocktail bar and lounge). High tea*.

Fun and Games

Olympic-sized outdoor swimming pool. Royal Spa*. Valley of Waves water park (there is a flat charge rate of R50.00 non-refundable for Valley of Waves towels to all hotel guests and day visitors). The Lost City Golf Course*, designed by Gary Player. Water sports*. Tennis. Segway*, Zip Slide* and many more activities. Both morning and sunset game-drives* available in the neighbouring malaria-free Pilanesberg National Park. 'Kamp Kwena' kids' club*. Shops.

Please note: The Valley of Waves will be closed every year for a month between May and July for annual maintenance.

Entertainment

Whilst there isn't any evening entertainment at the hotel you can hop on a shuttle to the Sun City resort where you can visit the casino or nightclub.

Handy Stuff

24-hour room service*. Complimentary WiFi.

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum Stay

3 nights between 24 Dec-2 Jan.

Additional Information

* Denotes local charge.

Trip advisor rating

4.2/5

2,936 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

59%

Very Good

20%

Average

10%

Poor

Terrible

“Robert playing the piano was our highlight”

Sep 14, 2025Lisa Z

My husband and I travel to this hotel for business, but also leisure and we were not disappointed! The room was spacious, the hotel is majestic and grand. But our high point was breakfast every morning with Robert playing the piano.

“Ambrish Chugh”

Sep 13, 2025ambrish_chugh

Palace is unique. Experience royalty, crystal court is nicely designed. Generally, staff was helpful but experience some annoying moments with staff members. Rooms are spacious but extremely old. Needs refurbishment. With food, with dietary preference, options were limited. But definitely a relaxing place away from the city.

“The Only Reason to Visit Sun City”

Sep 12, 2025FJLabs

The Palace of the Lost City is truly, Africa’s Legend and the best luxury hotel in Southern Africa. Managed by true hoteliers, the attention to detail is immaculate.

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Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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