Virgin Atlantic Holidays - Contact us
We’re here whenever you need us.
If you’ve got a question about your holiday or flight, our Help Centre has all the answers. For existing bookings, you can also message us online and chat with one of our team - just click the ‘Need Help? Chat to us’ button in the bottom right, or explore the other ways to get in touch below.
Make a new booking
Speak to a Holiday Expert today
Call us
0344 472 9646 - Option 1
Opening hours
Mon-Fri: 09:00 – 19:00
Sat: 09:00 – 19:00
Sun: 10:00 – 18:00
Visit us in store
To speak to one of our Advisors in person, find your closest store and book an appointment.
Get help with an existing booking
Our web messaging service allows you to easily find our FAQs or chat with one of the team. Simply click on the 'Chat to us' button at the bottom right to get started.
Alternatively, if you prefer, you can reach our Customer Service team or Retail stores by calling: 0344 472 9646 Option 2
Opening hours
Mon-Fri: 08:00 – 18:30
Sat: 09:00 – 17:30
Sun: 10:00 – 17:30
Please note that retail store phone line opening hours may differ from the times above.
In resort team
Our highly trained Destination Managers, Resort Experts and Support Teams are on hand to answer any questions you may have whilst you are on holiday.
