Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.
Amenities
Great For A Base
Kids Club
Teen Club
Wheelchair access
Families
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
Restaurant
Room Service
Where is it
In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.
Hotel information
1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults.
Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
E|CLUB Lounge inclusions:
Daily deluxe continental breakfast
Evening hors d'oeuvres
Hot drinks
Bottled water
Fresh fruit
Alcoholic drinks*
Soft drinks*
Newspapers and magazines
Complimentary WiFi
Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi.
Parking Information
Guest parking is $39 per night plus taxes, with unlimited in and out privileges.
Valet Parking (temporarily closed) is $49 per night plus taxes.
Non-Guest Overnight Parking is $44 per night plus taxes.
Non-Guest Rate/Hour is $3 per hour plus taxes.
Daily Parking Rate is $15 (6 am – 6 pm).
Oversize Vehicle Parking is $49 (subject to availability — please see the Front Desk).
Please note: the underground parking entrance is located on the south side of Gerrard Street, between Yonge Street and Bay Street.
Please note: the hotel's underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Based on 10127 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2267)
Very good (3243)
Average (2523)
Poor (1207)
Terrible (890)
Good bed, terrible sofabed, chemical pool. ol
Aug 12, 2025Jessica J
We stayed here before in 2023, in a double room, that was a really positive experience. This time we stayed in the kitchenette suite with our 2 kids. We had a double bed and a sofabed. The sofabed was horrible, our youngest kid (30kg) could sleep on it, but it was to painful for anyone else. We got an extra bed, which kinda solved this but…
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We stayed here before in 2023, in a double room, that was a really positive experience. This time we stayed in the kitchenette suite with our 2 kids. We had a double bed and a sofabed. The sofabed was horrible, our youngest kid (30kg) could sleep on it, but it was to painful for anyone else. We got an extra bed, which kinda solved this but stacked the room.
The pool is nice, but with so much chloride we only stayed for half an hour maximum, before leaving with red irritating eyes. The gameroom is welequipped but 2 machines didnt work, though they did take the money.
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not worth the price, bathroom sketchy
Aug 12, 2025354rosied
I paid $750 for two nights here a few days ago and had more of a motel experience. Bathroom sink wouldn't drain and toilet needed several flushes. Bathroom in general looks like it was built in the 80's with lots of yellow caulk. I asked for small credit to be applied to my account but nothing.
Hospital Stay
Aug 10, 2025TnL DOwen Sound, Canada
Needed a place to stay while a family member was at Womens College Hospital. It was a short walk and we were able to destress before surgury with a swim which helped. Very Clean nice place to stay.
Was a great experience
Aug 10, 2025mdonna550504
Every place we visited the uber rides weren't expensive at all I enjoyed the location the wifi the view
Will avoid in the future
Aug 10, 2025Ali M
The hotel has declined drastically. The bathroom is so tiny you can barely move. One of the mornings the shower only produced cold water. One of the power sockets near the bedside table didn't work so we had to use other sockets to charge the phone. Overall, my experience here was not very good and will avoid returning to this hotel.
Good bed, terrible sofabed, chemical pool. ol
