Chelsea Hotel

Toronto, Canada

Star rating

Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room
Chelsea Room
T| Bar
Chelsea Room
T| Bar
Espress|o
Deluxe Room
Studio with Kitchenette
Chelsea Patio
Chelsea Room

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi.  

Parking Information 

Guest parking is $39 per night plus taxes, with unlimited in and out privileges. 

Valet Parking (temporarily closed) is $49 per night plus taxes. 

Non-Guest Overnight Parking is $44 per night plus taxes. 

Non-Guest Rate/Hour is $3 per hour plus taxes.

Daily Parking Rate is $15 (6 am – 6 pm). 

Oversize Vehicle Parking is $49 (subject to availability — please see the Front Desk). 


Please note: the underground parking entrance is located on the south side of Gerrard Street, between Yonge Street and Bay Street.

Please note: the hotel's underground parking garage has a maximum height restriction of 5 feet, 6 inches in certain areas and cannot accommodate oversized passenger vehicles.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2283)
  • Very good (3257)
  • Average (2528)
  • Poor (1212)
  • Terrible (905)
Image of the Tripadvisor rating Gone downhill.

Sep 3, 2025 wilkes2008 Hamilton, Canada

No soap or toiletries, huge peeling chip in bottom of bathtub, ice machine broke (reported and still didnt work next day), rude staff at night counter and place hadn't been dusted at all.
Image of the Tripadvisor rating Great location.

Sep 3, 2025 mpalin674096

A very busy hotel 24 seven because everything. is great. Location is great.Definitely, we will stay again. Please don’t increase your Room rate.
Image of the Tripadvisor rating Bad experience

Sep 2, 2025 agonza381687

The location of the hotel is perfect, but they don’t have enough parking. I have a regular pick-up truck (not modified or lifted), and it took us two hours to find parking. At the back of the hotel, they only have five parking spaces, and of course, they were all taken. The cleanliness of the bathroom left much to be desired. A bellman tried to… Read more
The location of the hotel is perfect, but they don’t have enough parking. I have a regular pick-up truck (not modified or lifted), and it took us two hours to find parking. At the back of the hotel, they only have five parking spaces, and of course, they were all taken. The cleanliness of the bathroom left much to be desired. A bellman tried to get me parking at the hotel’s receiving entrance. At first, I thought he was being kind and trying to solve our problem, but then I realized what he really wanted was to charge me money for that “favor,” without any security or authorization from the hotel, which I did not accept! I also approached a young lady at the front desk to ask about nearby parking options, and she responded in a rude and arrogant manner. It was a terrible experience for a family visiting Toronto for the first time from the USA. The only person who treated us kindly, was quick with his service, upgraded our rooms, and made sure they were next to each other was Mr. Francis at the front desk. Thank you, Francis. Read less
Image of the Tripadvisor rating Paper Cups

Sep 1, 2025 drjk3a3aa6 Guelph, Canada

Guests cannot be provided with glasses only paper cups- also no room service available, reception staff are friendly when checking in -i have never stayed in a hotel where you have to have your drinks in a paper clup then save the cup for your coffee the next morning so bring your own wine glasses. Pillows are not comforfortable- other than that… Read more
Guests cannot be provided with glasses only paper cups- also no room service available, reception staff are friendly when checking in -i have never stayed in a hotel where you have to have your drinks in a paper clup then save the cup for your coffee the next morning so bring your own wine glasses. Pillows are not comforfortable- other than that the hotel is not too bad. Also I booked two night stay and they don't teplisb your water, moisturizer or t e ans coffee for night two. Overall not impressed. Read less
Image of the Tripadvisor rating Bed Bugs!

Sep 1, 2025 christinemcdonal2025 Ottawa, Canada

We were in room 1440 and my partner woke up with bed bug welts. Today he has 16 welts. We had to leave our bags outside and spray everything down to make sure we hadn’t brought any home. Emailed the hotel and received no response. We have stayed at The Chelsea many times but have never had issues before. This time our room was dirty and they never… Read more
We were in room 1440 and my partner woke up with bed bug welts. Today he has 16 welts. We had to leave our bags outside and spray everything down to make sure we hadn’t brought any home. Emailed the hotel and received no response. We have stayed at The Chelsea many times but have never had issues before. This time our room was dirty and they never came to clean our room the two nights we were there. We won’t be going back. Read less