Chelsea Hotel

Toronto, Canada

Star rating

The hotel

Full of fun, good food and spaces to chill out, the Chelsea Hotel has something for everyone. There’s pools for the kids and big kids alike — whizz down the water slide, or take a break and head to the adults-only health club for some R&R. Feeling hungry? Enjoy some good food and drink in one of the restaurants. And when you’re ready to see some sights, head out the front door and find the city at your feet.

Amenities

  • Great For A Base
  • Kids Club
  • Teen Club
  • Wheelchair access
  • Families
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of Downtown Toronto, a 6-minute walk from the Eaton Centre and minutes away from top attractions. Transfer time from Toronto International Airport: 30 minutes.

Hotel information

1,590 rooms on 27 floors in 1 building with 12 lifts. All with air-conditioning, cable TV, kettle, iron and board, and hairdryer. Chelsea Rooms are 275 sq ft and have 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 325 sq ft, most with private balcony, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Rooms are 325 sq ft and include access to the exclusive E|CLUB Lounge, with 1 king-size bed, sleeping maximum 2 adults. 

Studios with Kitchenette are 325 sq ft and have a full-sized fridge, stove and microwave, with 1 king-size bed and a sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

E|CLUB Lounge inclusions:

  • Daily deluxe continental breakfast
  • Evening hors d'oeuvres
  • Hot drinks
  • Bottled water
  • Fresh fruit
  • Alcoholic drinks*
  • Soft drinks*
  • Newspapers and magazines
  • Complimentary WiFi

Market Garden (market-style selection, open for breakfast, lunch and dinner). T| Bar (International cuisine, open for breakfast, lunch and dinner). Chelsea Patio (outdoor drinks lounge). Espress|o (coffee shop). Health Club* (adults only) with fitness centre, indoor heated swimming pool, sauna, whirlpool and seasonal outdoor sundeck. Family zone* with swimming pool and 130ft water slide. Kid Centre* with activities. Club 33 Teen Lounge* with games tables, computers and a selection of video games. Dry cleaning/laundry service*. Room service*. Complimentary WiFi. Self-parking CA$29 plus tax per day, and valet parking CA$44 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2197)
  • Very good (3207)
  • Average (2502)
  • Poor (1195)
  • Terrible (877)
Image of the Tripadvisor rating Great time at the Chelsea

Jun 11, 2025 vd076ccmnb

Great hotel, friendly staff, comfy bed and Great location. Nice bar with Happy Hour on premises. Nice pool and jaccuzi on 27th floor. Staff super friendly and helpful
Image of the Tripadvisor rating Downtown 1 night stay with 2 kids under 4 years old

Jun 11, 2025 samabawisam Hamilton, Canada

Good value in a central location by Eaton center and young Dundas square.rooms are well serviced maybe the tub needs some upgrade to shower head and toilet bowl needs upgrade but room overall is nice.
Image of the Tripadvisor rating Dated, noisy and not worth the price.

Jun 11, 2025 Nomad688738

The hotel rooms are extremely dated, my hotel room did not have a hair dryer (it was ripped off of the wall and clearly not replaced), both the shampoo and conditioner in the shower lathered like shampoo and there is a large construction site that two sides of the hotel overlooks which is loud and doesn't allow for a view (not preventable but… Read more
The hotel rooms are extremely dated, my hotel room did not have a hair dryer (it was ripped off of the wall and clearly not replaced), both the shampoo and conditioner in the shower lathered like shampoo and there is a large construction site that two sides of the hotel overlooks which is loud and doesn't allow for a view (not preventable but could at least be transparent in booking). For the high price of this hotel - not worth it and I won't stay again. Read less
Image of the Tripadvisor rating Location is the only good thing

Jun 10, 2025 0uguho5pee

The location was great! I was travelling alone and when I checked in not only did the employee say my room number loudly he also flipped the room key holder where the number was displayed. I am a woman travelling on my own , he could have been more discrete. The floor I was on smelled really badly of cigarette. And lastly the walls are paper… Read more
The location was great! I was travelling alone and when I checked in not only did the employee say my room number loudly he also flipped the room key holder where the number was displayed. I am a woman travelling on my own , he could have been more discrete. The floor I was on smelled really badly of cigarette. And lastly the walls are paper thin. You hear absolutely everything! No complaints on cleanliness . But If you want a good night sleep, this is not the hotel for you. Read less
Image of the Tripadvisor rating Great Hotel

Jun 10, 2025 matthewupton Thunder Bay, Canada

Overall a great experience. Great location. Would stay there again. It was easy to get around and the hotel and grounds were very clean.