Sheraton Centre Toronto

Toronto, Canada

Star rating

Hotel exterior
Pool
Standard 2 Queen Room
Standard King Room
Standard Queen Room
Bathroom
43 Down
Waterfall garden
Junior Suite
Club Lounge
Club Lounge
King Suite
King Suite
Dual Citizen
Nathan Phillips Square View
Gardens and waterfall
Pool View Balcony Room
Dual Citizen
Pool
2 Queen Club Room
Club Lounge
Club Lounge
Garden View Room
Hotel exterior
Fitness centre
Deluxe King Room
View from guest room
Lobby
Hotel exterior
Pool
Standard 2 Queen Room
Standard King Room
Standard Queen Room
Bathroom
43 Down
Waterfall garden
Junior Suite
Club Lounge
Club Lounge
King Suite
King Suite
Dual Citizen
Nathan Phillips Square View
Gardens and waterfall
Pool View Balcony Room
Dual Citizen
Pool
2 Queen Club Room
Club Lounge
Club Lounge
Garden View Room
Hotel exterior
Fitness centre
Deluxe King Room
View from guest room
Lobby

The hotel

A sleek, high-rise hotel in Toronto’s vibrant centre, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the hotel's warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. However you spend your day, 43 Down is an intimate bar in which you can relax at the end of the day and catch up with friends and family over some sharing plates or a handcrafted cocktail.

Amenities

  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

In a fantastic Downtown location, just across the street from City Hall and connected to PATH, a vast underground shopping and walkway network.

Hotel information

1372 guest rooms on 43 floors. All with air-conditioning, flat-screen TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, and iron and ironing board. 

Standard Guest Rooms feature either 1 queen-size bed, 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.

Deluxe Guest Rooms offer city views, with 1 king-size bed, sleeping maximum 3 people.

Nathan Phillips View Rooms with either 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.

Garden View Rooms are more spacious and feature 2 queen-size beds, sleeping maximum 4 people.

Pool View Rooms are more spacious and feature a balcony, with 1 king-size bed, sleeping maximum 2 people.

Junior Suites feature a separate seating area, and either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people.

Suites are larger in size, featuring a separate seating area with sofa bed, and 1 king-size bed, sleeping maximum 4 people.

Club Lounge rooms and suites feature access to the 43rd floor Sheraton Lounge for 2 people per room, which offers additional benefits such as free WiFi, complimentary continental breakfast,evening hors d'oeuvres and selected refreshments throughout the day. 

43 Down (intimate bar serving locally inspired light bites and handcrafted cocktails). Dual Citizen (offering a selection of all-day items as well as grab-and-go offerings). 

Indoor/Outdoor heated pool. 24-hour fitness centre. 

WiFi acess*. 24-hour room service*. Laundry service*. Convenience store. Valet parking C$63 plus tax per night (payable locally, fee subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1349)
  • Very good (897)
  • Average (285)
  • Poor (96)
  • Terrible (94)
Image of the Tripadvisor rating Great family long weekend

May 19, 2025 Bit_of_a_Picky_Eater Whitby, Canada

This is our second long weekend at Sheraton within the last month. Service is top notch. Marc at the front desk at check in was lovely & even remembered my husband’s name who checked in separately. Marc also put us in a room for easy pool access. The property is older but clean and well maintained. We ordered room service twice and it arrived… Read more
This is our second long weekend at Sheraton within the last month. Service is top notch. Marc at the front desk at check in was lovely & even remembered my husband’s name who checked in separately. Marc also put us in a room for easy pool access. The property is older but clean and well maintained. We ordered room service twice and it arrived hot (which the kids even mentioned) It’s not traditional room service with china and flatware which we prefer but at least it was hot and flavorful. The kids loved the pool. There was plenty of seating and towels which is great for parents and kiddos because it’s indoor/ outdoor. Valet parking and bell service was top notch. They didn’t bat an eye when we had 47 million individual bags and a heavy cooler of drinks. Cons were location for us (a little too far to walk to the Skydome with a 9 and 6 year old. Not worth the subway either). We will stay again but maybe not when the purpose of our trip are Jays games. Lastly the Nathan Philips Square view is nice but noisy. I prefer a southern view Read less
Image of the Tripadvisor rating Great experience

May 11, 2025 Brandon M

Very good hotel. The room was nice and clean, and the location is great. I also loved the club lounge. It's a great size, the food was pretty good, and I really liked the dessert that they served. The bathrooms in the lounge were very nice too. Overall a great experience.
Image of the Tripadvisor rating Top notch customer service

Apr 29, 2025 KelliL_12 Elliot Lake, Canada

This is the second stay in 4 months and for both visits the customer service at check-in was outstanding. Thank you Angela for acknowledging it was a special day for me and sending up a wonderful surprise to make my stay extra wonderful. The location, the rooms, the service are top notch.
Image of the Tripadvisor rating Extremely noisy hotel, good location though

Apr 27, 2025 Paul T

Negatives: Very noisy hotel - insane noise from jackhammers and construction outside even late at night, protesters outside screaming through mega-phones, and to cap it all, a booming clock that chimes each hour all night, waking you up every hour of the night. I get it that the hotel management can't really do much about any of these, except… Read more
Negatives: Very noisy hotel - insane noise from jackhammers and construction outside even late at night, protesters outside screaming through mega-phones, and to cap it all, a booming clock that chimes each hour all night, waking you up every hour of the night. I get it that the hotel management can't really do much about any of these, except possibly complain about the extreme construction noise which other hotel guests also mentioned to me. Positives: Comfortable room, excellent conference facilities, staff very kind, good location near to excellent restaurants, apart from the crazy noise level in the room. Minor issue: There is no food after midnight, not even a vending machine with food in. Such a large hotel usually has room service late, e.g. for cold food and snacks. Read less
Image of the Tripadvisor rating Excellent location, views and service!

Apr 4, 2025 Ina_31 St. Catharines, Canada

I was back at the Sheraton Toronto for a conference and everything about the hotel, staff and service was great. Great location, great views, great service and staff. I particularly appreciated the comfortable bed and pillows, as well as the views from my room on the 42nd floor, as well as from the lounge on the 43rd floor.