A sleek, high-rise hotel in Toronto’s vibrant centre, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the hotel's warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. However you spend your day, 43 Down is an intimate bar in which you can relax at the end of the day and catch up with friends and family over some sharing plates or a handcrafted cocktail.
Amenities
Wheelchair access
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Where is it
In a fantastic Downtown location, just across the street from City Hall and connected to PATH, a vast underground shopping and walkway network.
Hotel information
1372 guest rooms on 43 floors. All with air-conditioning, flat-screen TV with pay-per-view films, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer, and iron and ironing board.
Standard Guest Rooms feature either 1 queen-size bed, 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.
Deluxe Guest Rooms offer city views, with 1 king-size bed, sleeping maximum 3 people.
Nathan Phillips View Rooms with either 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 people.
Garden View Rooms are more spacious and feature 2 queen-size beds, sleeping maximum 4 people.
Pool View Rooms are more spacious and feature a balcony, with 1 king-size bed, sleeping maximum 2 people.
Junior Suites feature a separate seating area, and either 1 king-size bed or 1 queen-size bed, sleeping maximum 2 people.
Suites are larger in size, featuring a separate seating area with sofa bed, and 1 king-size bed, sleeping maximum 4 people.
Club Lounge rooms and suites feature access to the 43rd floor Sheraton Lounge for 2 people per room, which offers additional benefits such as free WiFi, complimentary continental breakfast,evening hors d'oeuvres and selected refreshments throughout the day.
43 Down (intimate bar serving locally inspired light bites and handcrafted cocktails). Dual Citizen (offering a selection of all-day items as well as grab-and-go offerings).
Indoor/Outdoor heated pool. 24-hour fitness centre.
WiFi acess*. 24-hour room service*. Laundry service*. Convenience store. Valet parking C$63 plus tax per night (payable locally, fee subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Based on 2749 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1361)
Very good (903)
Average (290)
Poor (99)
Terrible (96)
Great location. Friendly staff. A bit pricey
Sep 6, 2025BigMerkGlasgow, United Kingdom
I had stayed here before so I knew what to expect. Great location and friendly staff. We were staying during the Toronto International Film Festival (not deliberately and we only realised later) so that’s partly why the price was so high. The hotel is huge. My room was on 19th floor and was large with great views over the city. Clean throughout.…
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I had stayed here before so I knew what to expect. Great location and friendly staff. We were staying during the Toronto International Film Festival (not deliberately and we only realised later) so that’s partly why the price was so high. The hotel is huge. My room was on 19th floor and was large with great views over the city. Clean throughout. Valet parking was expensive. We forgot about the habit of quoting prices net of GST so paid over $71 per night for parking (we had thought $63 was just about reasonable for the convenience compared to the adjacent public parking). Overall very good hotel and would stay here again.
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Well positioned for city break.
Sep 4, 2025Heather D
A good positioned hotel for seeing all the sights. We drove and valet parking was very efficient. Rooms were spacious and very clean. Good bathrooms. Lots of restaurants nearby and within walking distance of Blue Jay’s ground. A must see if you visit. Breakfast was good with plenty of choice. There is street noise but this is a city!. Not given 5…
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A good positioned hotel for seeing all the sights. We drove and valet parking was very efficient. Rooms were spacious and very clean. Good bathrooms. Lots of restaurants nearby and within walking distance of Blue Jay’s ground. A must see if you visit. Breakfast was good with plenty of choice. There is street noise but this is a city!. Not given 5 stars as this hotel is very big and there weren’t personal touches. However we visited on a very busy weekend so it may be different out of a holiday weekend.
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Loud,weird, expensive and cold pool.
Aug 24, 2025santao745Toronto, Canada
It was quick check in. Rooms smaller then I excepted but then again I payed way to much for a view that was in the distance.
Cold pool. Weird smell in hallways.
And a mysterious church bell that went off every hr. All night long.
Conference hotel
Aug 15, 2025Cello12345Urbana, Illinois
In the heart of downtown Toronto, right across from City Hall and the Eaton Centre, this hotel is in a great location for restaurants and things to do while not at your conference. Valet parking is offered by the hotel for a pricey $60 Canadian...it's entirely possible to find much less expensive overnight parking nearby, but then you'd have to…
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In the heart of downtown Toronto, right across from City Hall and the Eaton Centre, this hotel is in a great location for restaurants and things to do while not at your conference. Valet parking is offered by the hotel for a pricey $60 Canadian...it's entirely possible to find much less expensive overnight parking nearby, but then you'd have to schlep your luggage to the hotel and back, and deal with the confusion of finding the parking when you're new to town. We just did the valet - it worked fine, but remember to get everything you think you might need from the car so you don't have to get them to bring the car back until you're ready to drive it. A note about the elevators - this high rise hotel has two sets to get to the guest rooms (one for higher floors and one for lower floors) - make sure you select the right elevators! Another note - when we visited, the weather was unusually hot (over 90 degrees F each day), and the room air conditioner couldn't keep up, even when set at its lowest temperature setting.
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Great experience at hotel
Aug 12, 2025Bazilu25Northern Virginia, Virginia
August 2025: Wonderful hotel. In a great location (directly across from City Hall/TORONTO sign), a block from the Osgood subway station, tons of restaurants around, about 5 or 6 blocks from Union Station. Staff friendly. Room clean.
Great location. Friendly staff. A bit pricey
