Sheraton Centre Toronto

Toronto, Canada

4 stars

A sleek, high-rise hotel in Toronto’s vibrant centre, the Sheraton Centre offers upscale accommodation with a great range of amenities. Located in the heart of the business and entertainment district, the hotel's warm and comfortable lobby features a 2-acre waterfall garden which provides a definite feeling of space and serenity despite the hotel’s central location. It’s also home to Toronto’s largest year-round indoor/outdoor heated pool, complete with decking, sun loungers and a bubbling whirlpool. The fitness centre is open 24-hours and extensively equipped with everything you need to keep the body beautiful. However you spend your day, 43 Down is an intimate bar in which you can relax at the end of the day and catch up with friends and family over some sharing plates or a handcrafted cocktail.

Amenities

Wheelchair access
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Close to City Centre

Sheraton Centre Toronto

Toronto, Canada

4 stars

Amenities

Wheelchair access
Bar
Fitness Centre/Gym
Hot tub
Internet Access
Laundry Service
No Smoking
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Valet parking
Close to City Centre

“Good Stay At Sheraton -- But Not Overly Rest Filled”

Mar 26, 2026Chris E

This was our fourth visit to this hotel since 2023. On this sojourn, we stayed at the Sheraton Centre Toronto Hotel from March 19th to March 22nd. We brought our dog and we all thoroughly enjoyed the welcoming atmosphere for dogs. We used the gym several times which is quite good, and we swam in the pool a few times, which was also very enjoyable and not too crowded, despite our stay during the tail end of March break. We utilized valet parking which was efficient and ate breakfast and dinners at the affiliated restaurant and we found the food to be of high quality. What we did not enjoy -- we understand this hotel hosts several conventions, BUT we had an AA gathering all weekend in a "convention room" just four doors down from our room on an upper/middle floor. This made for constant noise of people coming and going and with an open convention door, and our room just off from the elevators, we noticed constant noise. Secondly, we were awakened on Friday night between 12:30 and 1 a.m., by some men yelling back and forth at each other on our floor, trying to start a fight. Thirdly, we again woken up Saturday afternoon, when trying to nap, by a fire alarm, so we opted to leave the hotel and took our dog for a walk. Alarms happen; however, on Sunday morning between 5:00 and 5:30 a.m., we were jolted awake by a second fire alarm. We did not have to vacate our room, but the duration of the safety announcement and alarm meant that instead of us sleeping to a reasonable time, we could not go back to sleep and had to drive back to home on Sunday morning feeling completely drained and not well-rested. On other caveat, with respect to people attending conventions... we understand that some stay in the hotel. The problem is permitting "convention rooms" to be spread out on multiple floors means that non-convention guests must wait up to 25 minutes for an elevator on every use. We shared this issue when speaking with other non-convention guests. Cleanliness: Average Location: Excellent Amenities: Good Dining: Good Service: Good Value for Money: Average

“BEST SERVICE EVER!!!”

Mar 09, 2026jroc930

Our Family has travelled everywhere, and still this hotel is our FAVORITE with the BEST SERVICE we have ever received anywhere! Thank you again for another incredible stay! From the moment we pull into the valet parking, until the moment they pack our luggage back into our vehicle the service is absolutely OUTSTANDING!!! Very clean, efficient, central to everything-by far the best Marriott!! Thank you for continuing to make our visits pleasurable and memorable! We will see you again next month! Would never stay anywhere else!

“5 stars service at Sheraton Centre Toronto Hotel”

Mar 07, 2026Daniel W

Dear Olivia and the Sheraton level 43 lounge team, Thank you very much for your heartfelt care in our recent stay at Sheraton Centre Toronto Hotel. As a Marriott Bonvoy Titanium member, I want to recognize your dedication to work as it truly means a great to my family. A special shout out to Olivia, the sever and bartender on level 43 lounge. We are sincerely touched by your kind offer in making the wonderful coffee to me and my brother during our stay. Your care, comfort, and attentive service during such an important time is the greatest gift we could receive from Sheraton as we have stayed in many prior to yours in Toronto. My acknowledgment of your five-star service will certainly be shared with my friends and family. We are also delighted to see your perfect work ethic across F&B service, cleanliness, maintenance, appreciation, and overall Sheraton brand promise. It was truly wonderful to receive services from you during your stay. We appreciate your dedications in your excellent service. My family looks forward to seeing you when they return next year. Thank you! Daniel Wei

Sheraton Centre Toronto

Amenities

Hotel details

Dining

Fun and Games

Handy Stuff

Accessibility

Additional Information

Protection for your Package Holiday

Sheraton Centre Toronto

Amenities

Hotel details

Dining

Fun and Games

Handy Stuff

Accessibility

Additional Information

Protection for your Package Holiday