A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 14 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian and Caribbean.
Amenities
Tennis
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location
Where is it
Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.
Hotel information
234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board.
Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.
Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.
Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.
Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.
Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.
1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.
Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.
Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.
1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.
Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.
Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner), West End Grill (poolside grill, lunch and snack bar), Islandz Bar (swim-up pool bar), Aromaz (coffee and snack bar). Reservations will be required for some of these restaurants. 24-hour in room dining available.
Full access to the following restaurants at Hyatt Ziva Rose Hall: Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery), GrindZ (coffee house), BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food), LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar) and Fez (rooftop bar).
Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.
2-tiered swimming pool and 1 hot tub. Cabanas*. Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.
Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.
* Denotes local charge.
Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.
Based on 8161 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5547)
Very good (1425)
Average (626)
Poor (291)
Terrible (272)
It was nice
Aug 30, 2025Nzinga T
my experience was good. I enjoyed the entertainment however, the playlists are the same each day. The grounds were clean, and the service received was excellent! If you plan to eat meals, be sure to reserve your space at least two days in advance. From my experience, one day was not enough time as things/reservations are full quite often. The best…
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my experience was good. I enjoyed the entertainment however, the playlists are the same each day. The grounds were clean, and the service received was excellent! If you plan to eat meals, be sure to reserve your space at least two days in advance. From my experience, one day was not enough time as things/reservations are full quite often. The best place to eat would be the buffet, especially during breakfast!
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Beautiful & Relaxing as expected
Aug 28, 2025Shakerra M
Beautiful, relaxing as expected! Resort itself had minimal excursions, Housekeeping (meh) and the spa is super over priced! Aside from that, impeccable service. 99% of all staff encountered were 100% kind and friendly!
⭐️mmm
Aug 27, 2025Tina P
The staff and the food were very wonderful with the exception of on my last day. I noticed I was missing a piece of jewelry from my room. Also be very careful. The floors are extremely slippery and wet, which is kind of crazy when you have a pool outside your room. Some buildings looked rundown again for the amount of money you spent. You would…
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The staff and the food were very wonderful with the exception of on my last day. I noticed I was missing a piece of jewelry from my room. Also be very careful. The floors are extremely slippery and wet, which is kind of crazy when you have a pool outside your room. Some buildings looked rundown again for the amount of money you spent. You would expect it to look better on a positive note they do have their own garden and they grow a lot of food and serve it, which is wonderful. The staff was very helpful and polite. They were very accommodating to my diet restrictions. Entertainment could have been better would’ve liked to have some more outdoorsy Jamaican music not just a DJ. Would I go back no, would I refer a friend no.
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Great experience
Aug 26, 2025Voyager64519912165
Great staff, great food and drinks, the entertainment was great each day and night. I wish my stay was longer. Can't wait to do it again.
Jamaica 2025
Aug 24, 2025DaMediaMogulNassau, New Providence Island
Went on a group trip to celebrate a friend’s birthday. It was a good experience overall - good food & drinks with good vibes! Service could’ve been better at times but nothing to say I won’t come back. Definitely recommend this hotel.
It was nice
