Hyatt Zilara Rose Hall

Montego Bay, Jamaica

Star rating

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, and basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 14 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian and Caribbean.

Amenities

  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with private balcony/terrace, satellite TV, telephone, WiFi access, iPod docking station, mini-bar (stocked daily), bathrobe, slippers, designer toiletries, tea/coffee maker, safe, hairdryer, iron and ironing board. 

Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Oceanfront Rooms with 2 double beds, sleeping maximum 4 adults.

Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed, sleeping maximum 3 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Grand Butler Suite with butler service and 1 king-size bed sleeping maximum 3 adults.

Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Petit Pariz (dinner only/French cuisine), Urban Heat by FlavorZ (International cuisine, breakfast and dinner), Jamaican RootZ (beachfront dining, open for breakfast, lunch, and dinner), West End Grill (poolside grill, lunch and snack bar), Islandz Bar (swim-up pool bar), Aromaz (coffee and snack bar). Reservations will be required for some of these restaurants. 24-hour in room dining available.

Full access to the following restaurants at Hyatt Ziva Rose Hall: Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery), GrindZ (coffee house), BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food), LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar) and Fez (rooftop bar).

Daily activity schedule, and regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Cabanas*.  Fitness centre (24-hours) with daily classes including beachfront yoga, aqua spin, and boot camp cardio. Zerenity Spa* with electric hydro-therapy circuit and beachside treatment cabanas. Non-motorised water sports including wind surfing, kayaking, Hobie Cat sailing, and snorkelling. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva. Golf nearby*.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall). Beauty Salon*. Complimentary parking.

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5540)
  • Very good (1420)
  • Average (623)
  • Poor (289)
  • Terrible (267)
Image of the Tripadvisor rating Wonderful Vacation to Jamaica

Aug 9, 2025 keyshia r

It was a great birthday trip for my husband's birthday weekend. We made great memories for our first time to Jamaica. From start to finished.
Image of the Tripadvisor rating I wouldn’t stay here, almost wouldn’t come back to Jamaica

Aug 7, 2025 410tyraj

Customer service is absolutely not offered. I spent more time dealing with attitudes and being told what I did not do. Everyday at some point it was a staff member giving attitude. The food outside of breakfast, the jerk hut, and lunch by the adult pool was not what the raving reviews have left.
Image of the Tripadvisor rating Honeymoon at the Hyatt

Aug 4, 2025 K C

10/10 , staff is friendly food is filling and diverse, beach is PHENOMENAL, activities on beach are so fun, pool is amazing, drinks are exactly what you ask for.
Image of the Tripadvisor rating Best vacation ever

Aug 3, 2025 nature_nerdGH Kingston, Jamaica

Excellent hotel. i would highly recommend for a relaxing and optional adventurous stay. Food was 10/10. it's rare that i go to an all inclusive resort and leave not feeling bloated! Food choices and way the food is cooked is different here...healthier..... Fitness center was top notch! Water sports was top notch! Water sports staff were so… Read more
Excellent hotel. i would highly recommend for a relaxing and optional adventurous stay. Food was 10/10. it's rare that i go to an all inclusive resort and leave not feeling bloated! Food choices and way the food is cooked is different here...healthier..... Fitness center was top notch! Water sports was top notch! Water sports staff were so friendly and helpful and courteous. check in and check out processes were seamless suites are high quality finishings, pretty, everything was working well, clean, spacious, relaxing.....everything was right with the world when we were there. Beach ws nice! pool was nice! I also liked that a bunch of people weren't trying to sell us vacation packages. we got to just enjoy the facilities without being hounded or annoyed. Read less
Image of the Tripadvisor rating Top Notch "One Love" Experiencer

Aug 3, 2025 Escape301099

Hyatt Zilara is at the top of my list of Jamaica all-inclusive resorts. They have a nice combination of relaxation and entertainment and the pool complex is a work of art. Access to both sides (Ziva family) is a plus and with cart transportation if needed. Love the boutique open air lobby that looks straight to the infinity pool and has access to… Read more
Hyatt Zilara is at the top of my list of Jamaica all-inclusive resorts. They have a nice combination of relaxation and entertainment and the pool complex is a work of art. Access to both sides (Ziva family) is a plus and with cart transportation if needed. Love the boutique open air lobby that looks straight to the infinity pool and has access to a cafe, restaurant, and bar in close proximity. The Zilara Jr. Suite is as large as some NY studios AND a daybed on the balcony. Another plus is no bracelets or towel cards along with a high level of customer service. There were several people celebrating their birthday along with my husband which gave a festive atmosphere to the already high energy vibes. Looking forward to the next visit. It soon come! Read less