Hyatt Ziva Rose Hall

Loading hotels

won't be long

Loading hotels

won't be long

Hyatt Ziva Rose Hall | Montego Bay, Jamaica | Virgin Atlantic Holidays

Montego Bay, Jamaica

5 stars

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

Kayaking
Sailing
Scuba Diving
Snorkelling
Kids Club
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel Information

Room Information
Room Upgrade Information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Hotel details

Dining

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar), StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Fun and Games

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Entertainment

Daily activity schedule and regular evening entertainment including live performances, shows and music.

Handy Stuff

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

Additional Information

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Trip advisor rating

4.4/5

6,731 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

67%

Very Good

19%

Average

Poor

Terrible

“Great place”

Sep 22, 2025Bobby M

We stayed at this resort as recommended by a friend and I must say it was worth every penny, we met Jermaine Brissett at the information desk who made sure we had an amazing stay he also provided us with information as to how we can come back with great benefits when using playa collection

“Honest”

Sep 15, 2025RBKRev

Overall, we had a lovely experience. Staff was exceptional and we had no complaints about the food except we ate too much. I will highlight some pros and cons. Pros 1. Food is very good and staff is great. We had a really small hiccup upon check in but it was remedied very quickly. 2. We stayed at Ziva. It was quiet and the room itself was very clean and updated. We stayed here years ago when it was a Ritz but the bathroom is still the same. It was not a problem for us just something we noticed. Housekeeping was excellent. 3. Pools and staff are great. 4.Errol at Stirz was phenomenal. Hope I spelled that correctly. 5. You can now make all of your dinner reservations for your whole stay. 6. Grinds is really great lovely staff. I highly recommend the chocolate croissant. Cons 1. We arrived on a Tuesday and made all of our reservations but planned to just be relaxed and eat dinner at the buffet that evening. We went to eat at about 6:30 and the door was literally slammed in our face and we were told quite rudely the buffet was closed. So, next to the buffet was Union Jackz. That was the worst service. It took nearly an hour to get food and to say we got attitude was an understatement. 2. The ice situation was annoying as we like to hang out at the room after dinner and if you don’t want to go to a bar you need to order ice. We have no problem getting ice for ourselves. The big problem….The Playa…. Well, they claim it isn’t a timeshare because that’s illegal in Jamaica but it is. We spoke to one man who encountered us on the stairs and identified himself as a manager. He gave us an “invitation” to come and speak to them. We have heard that ridiculousness before and were polite. The next morning before 8am we got a phone call from Olivia to set up a meeting. We did not answer because we aren’t buying into any kind of timeshare (which it is and has horrible reviews.) We were on our way to breakfast and were again accosted by Olivia who informed us we can go eat breakfast and then come see them. The last encounter happened we were sitting but the pool and the manager (I can’t remember his name because I was so taken aback) accosted us and was almost yelling at us to come see him. Hyatt should be ashamed. We also stayed on the 5th floor almost directly across from the Playa office. They were loud and we could hear all of it. Overall, we had a good time but Hyatt needs to stop harassing guests with the Playa.

“ill will”

Sep 15, 2025Alicia B

Overall the resort was nice. The food was good as well, especially the buffet Choicez. The resort lobbies and grounds are well maintained. The wait staff were awesome. We stayed at the Ziva building two, the rooms are dated but clean. Rooms at the Rose Hall building 3 have been renovated but cost more. We were a group of 20 and some had paid for excursions. Two of the people got sick, including a minor. They could only get a refund if they paid $60 to see a doctor. Even the parent of the minor child had to pay the doctor, even though she was not sick, but canceled her excursion to stay with her sick child. So read the fine print for excursions and bring any medicine you think you might need. Hyatt charges for every thing. Another person paid $55 for Fleet Saline medicine. So sad.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels

won't be long