Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Star rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4472)
  • Very good (1293)
  • Average (456)
  • Poor (232)
  • Terrible (192)
Image of the Tripadvisor rating Terrible food

Jun 11, 2025 bhavjotk Fremont, California

Pros: The resort itself is nice. The pool and lagoon are great. They have good music and activities at the pool side. Room was spacious with view of the ocean. We were a group of 10 and when we checked in they had already made reservations for our group at each restaurant (these were at 6:30 pm which might be too early for most people BUT you’d… Read more
Pros: The resort itself is nice. The pool and lagoon are great. They have good music and activities at the pool side. Room was spacious with view of the ocean. We were a group of 10 and when we checked in they had already made reservations for our group at each restaurant (these were at 6:30 pm which might be too early for most people BUT you’d be done with dinner in time to catch the entertainment which starts at 7:30). The masala chai at the choissez restaurant is decent. Jerk shack has good jerk chicken and pork. Cons: staff is not very friendly or prompt. There are many staff members around but they all seem to be busy talking to each other than attending to guests. House keeping would leave random rags and cleaning bottles behind after cleaning our room. They left the trash can on the counter one time. When we went to the restaurants, the waiters would immediately ask for our appetizer/ meals before asking what we’d like to drink first. Almost like they just want you to eat and leave quickly. Although you’re staying at the Hyatt, keep in mind you’re on island time. The Calypso restaurant is supposed to open at 11:30. I arrived at 11:40 and they were still setting up and not open. The staff member didn’t apologize just said they are not ready and walked off with a shrug of her shoulders. They have a water aerobics class and after spending 15 mins on the mic getting people at the pool to sign up for the class, we had a group of 10 people in the water ready to start but NO instructor! There was no communication from the person on the mic who just disappeared and after 15 mins of us standing around, one of the GUESTS ran the class. I hope they gave her a free night. The food is TERRIBLE and as a result there is so much food waste. We had one vegetarian in our group and she had a hard time finding something palatable to eat. The rest of our group didn’t enjoy the food either. The only decent food was at the Italian and French restaurant. Not coming back again. Read less
Image of the Tripadvisor rating Would recommend.

Jun 10, 2025 tseng37 Woonsocket, Rhode Island

Friendly staff. Clean Hotel. Good food. Great vibes. Jerk Chicken was delicious. Close to the airport and airport transportation was efficient. Painted pickleball lines at the tennis courts with 4 nets. Nice gym. Variety of specialty restaurants. Be sure to make reservations at the time of arrival.
Image of the Tripadvisor rating Recent trip to Hyatt Ziva Rose Hall

Jun 9, 2025 Brooke K Indianapolis

Positives: Resort is beautiful, entertainment was great, and pools and swimming areas are awesome. The room was clean and updated. The resort is easy to navigate and really close to the Montego Bay airport. Negatives: Food is absolutely terrible and staff are not the friendliest. I have been to other Hyatt Zivas that were amazing and I expected… Read more
Positives: Resort is beautiful, entertainment was great, and pools and swimming areas are awesome. The room was clean and updated. The resort is easy to navigate and really close to the Montego Bay airport. Negatives: Food is absolutely terrible and staff are not the friendliest. I have been to other Hyatt Zivas that were amazing and I expected the same experience, unfortunately, that was not the case at Rose Hall. Our kids still had a great time but we would not return based on food and staff interaction. Read less
Image of the Tripadvisor rating A Jamaica Must-See, Must-Stay!!!

Jun 9, 2025 Holly H

I would recommend this resort to anyone. What a lovely, well-maintained property. It is an older property, but the rooms are nicely updated and the butler suite was such a wonderful add on. We loved having a sandy beach access close with chairs and wait service included. The pools were well maintained and of course, the food was delicious, all of… Read more
I would recommend this resort to anyone. What a lovely, well-maintained property. It is an older property, but the rooms are nicely updated and the butler suite was such a wonderful add on. We loved having a sandy beach access close with chairs and wait service included. The pools were well maintained and of course, the food was delicious, all of it! Read less
Image of the Tripadvisor rating The managers Listened

Jun 9, 2025 L3722GJsandmighty

This is our second visit to Ziva/Zilara. This beachfront location boasts exceptional beauty and extraordinary features. The quality of the food, entertainment, and rooms are of a high standard. The gym facilities are impressive, in excellent condition, and very inviting. The staff’s attention to detail and genuine hospitality further underscored… Read more
This is our second visit to Ziva/Zilara. This beachfront location boasts exceptional beauty and extraordinary features. The quality of the food, entertainment, and rooms are of a high standard. The gym facilities are impressive, in excellent condition, and very inviting. The staff’s attention to detail and genuine hospitality further underscored why this destination remains our favourite for special occasions. These are the reasons we prioritized Ziva/Zilara above other nearby hotels to celebrate our wedding anniversary. However, our stay commenced with a few challenges. One of our primary concerns was the failure of the hot water pump system. . During our two-week holiday, we were unable to use the shower in our private rooms for over 24 hours due to a hot water system repair. The system failed twice, causing significant concern, disappointment, and frustration. This impacted our stay negatively and even affected the health of one family member. We understand it was a challenging situation for the hotel management to restore the system to a working standard. Despite the initial challenges, the staff and management team carefully addressed our concerns and took responsibility for any issues. They maintained high standards of care and support to us throughout our stay. We would like to say a special thank you to Adrian Whitehead, Stefan Onofrei, and Dezreen Reid Stewart for their dedication and commitment. We look forward to returning to Ziva/Zilara soon. Read less