Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Star rating

Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez
A video preview image
Ziva Swim-Up Room
Kidz Club
Spa
Ziva Deluxe Resort View Room
Ziva 1-Bedroom Oceanfront Suite
Ziva Room Bathroom
Lobby
Shakerz Bar
The White Witch Golf Course
Lagoonz Swim-Up Bar
Swim Out Room
Barefoot Jerkz
Petit Pariz
Petit Pariz
Fez

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4506)
  • Very good (1301)
  • Average (461)
  • Poor (239)
  • Terrible (197)
Image of the Tripadvisor rating Nice resort with very friendly and attentive staff. Definitely a must visit when coming to Montego Bay!

Aug 12, 2025 743andrewo Hanover, Pennsylvania

This was our first time in Jamaica and we had planned our wedding at the Hyatt Ziva Rose Hall. We were treated wonderful while we vacationed and had our wedding at the resort. Once we got to the resort we were greeted and shown to our room by the hospitality staff. We were very fortunate to be upgraded to a butler suite and our butlers were top… Read more
This was our first time in Jamaica and we had planned our wedding at the Hyatt Ziva Rose Hall. We were treated wonderful while we vacationed and had our wedding at the resort. Once we got to the resort we were greeted and shown to our room by the hospitality staff. We were very fortunate to be upgraded to a butler suite and our butlers were top notch and very attentive to our needs. Kerrian, Peta-Gay, and Toni-Ann were absolutely amazing taking care of every detail. My son really enjoyed being pampered and brought his grilled cheese to the pool when we were there and that made him feel special. The housekeeping staff made sure everything was taken care of in our room and left no stone unturned. We also really appreciated our bartenders especially Danicoy who was very kind and helpful to whatever we needed while we were at the pool. There was also plenty of food choices to choose from during our trip along with plenty of other activities to keep you occupied no matter what activity you would want to participate in. Overall we would definitely recommend this resort whether you’re bringing your family or just bringing your significant other. Read less
Image of the Tripadvisor rating Do not do it!!!

Aug 12, 2025 Anna-Kaye B

Just don’t do it. Sure the hotel has good food, as do most places in Jamaica, but thats about it. I spent over 3k for a 3 night stay in a swim up room. Do not even think about spending this amount of money for this type of room at THIS hotel. It is not worth it: the room stinks of mold/mildew, it is dark, and dated. I read this in the other… Read more
Just don’t do it. Sure the hotel has good food, as do most places in Jamaica, but thats about it. I spent over 3k for a 3 night stay in a swim up room. Do not even think about spending this amount of money for this type of room at THIS hotel. It is not worth it: the room stinks of mold/mildew, it is dark, and dated. I read this in the other reviews but for some reason thought that would change. The rooms still have an odor which is unacceptable when you are paying this much money. The manager was kind, however she was of no help and provided unrealistic reassurance to issues that would arise; as if she believed she were speaking to a gullible child. Overall, extremely disappointed as I was visiting to celebrate a major career milestone. Will not be returning, ever. Read less
Image of the Tripadvisor rating Your next favorite vacation spot

Aug 11, 2025 Resort36631641805

My favorite vacation spot. Awesome property and amazing staff. Clean, super easy check-in great food options. Book your restaurant choices only, They fill up fast.
Image of the Tripadvisor rating Family friendly all inclusive with various entertainment and food options included

Aug 9, 2025 KWBoston1980 Boston, MA

I went with my family of wife and two kids 9 / 12 and stayed in a junior two bedroom ocean front suite. We mainly stayed on site with the exception of an off site shopping trip about fifteen minutes away to break up monotony. Room service was daily and included towel refresh. Products available in room were mainly environmentally sustainable and… Read more
I went with my family of wife and two kids 9 / 12 and stayed in a junior two bedroom ocean front suite. We mainly stayed on site with the exception of an off site shopping trip about fifteen minutes away to break up monotony. Room service was daily and included towel refresh. Products available in room were mainly environmentally sustainable and reusable. Condition of room wait fairly updated but could do with some more modernization of outlets and shower facilities. Food options were buffet style with poolside and beach offerings available and part of the experience including many drinks and cocktails. Other food options included at no additional cost were a French bistro style, Italian restaurant, and Asian fusion teppanyaki as well as a British pub and snack stations although we only did the French bistro. We would definitely consider another experience at either this Hyatt or some other location in the near future. Read less
Image of the Tripadvisor rating Could have been better

Aug 6, 2025 FellowTraveler654585 Baltimore, Maryland

We just got back from here and I must say, it could have been better. The most stressful part was checking in. The lady at the front desk was trying to check in 3 different families at once. First she was checking in my sister, while someone else was helping me. She just took over checking us in from the other front desk clerk, then rushed me to… Read more
We just got back from here and I must say, it could have been better. The most stressful part was checking in. The lady at the front desk was trying to check in 3 different families at once. First she was checking in my sister, while someone else was helping me. She just took over checking us in from the other front desk clerk, then rushed me to swipe my card as I was trying to login to my account to make sure the transaction didnt decline. We have spotty internet when we first get to Jamaica. No where on their website, calling, chatting or emailing does it say anything about a $300 hold per room. Anyone I asked kept saying they didn't have that information. Other resorts we've stayed at, at the most has done a $200 hold, so that's all I was readily prepared for. In between checking in my family of 5 and my sister's family of 4, she started checking in another family. This is me and my husband's 3rd time in Jamaica (1st with our kids) and we've never had an experience like this. No one showed us around the resort so we were left to basically figure things out on our own or ask as we went along. The guy that helped with our bags, stood at our room until we gave him a tip. Other resorts we've stayed at, they take your bags to your room before you even get there. I guess he did that to make sure he was tipped. They claimed to have a game room (we never found it). They play loud music most of the day at the pool. It's supposed to be a family resort but it felt more like an adult resort that just accepted kids. The food was pretty good and the service (other than that 1 lady) was great. Our rooms were beautiful and we had great views. The halls were kind of dark and they could definitely stand to replace the carpet. If your looking for a quiet, relaxing vacation or anyone in your group has sensitive hearing I would not recommend this resort. Read less