Hyatt Ziva Rose Hall

Montego Bay, Jamaica

Star rating

The hotel

The All Inclusive Hyatt Ziva Rose Hall offers a huge range of room options, all with gorgeous views of the surrounding tropical gardens or the ocean. You can even choose a room with direct pool access or upgrade to Club Level for special privileges. Tucked between the mountains and the sea, it’s hailed as a paradise of rest, relaxation and recreation and rightly so! Prepare yourself for 'Service from the Heart!' — a genuine warm Jamaican welcome and service with a smile. For something a little special, head to the spa for a relaxing massage or body wrap. Whilst you do, the kids can play with other youngsters at their very own club, building sandcastles or getting stuck into some arts and crafts. With regards to restaurants, you’ll find plenty on your doorstep — at the Ziva, there’s a whole range of world cuisines to choose from! Visit Italy one night, and Asia when the mood takes you. We doubt very much you’ll be homesick but if you are, head to Union Jack’z — an English tavern that not only serves pub favourites but also features live music too. Alternatively, sip on cocktails on the rooftop at the Moroccan-inspired Fez.

Amenities

  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall, approximately 15 minutes outside of Montego Bay. Overlooking a pristine white beach with a backdrop of the lush, tropical Blue Mountain ridge and two world class championship golf courses. Transfer time from airport: 15 minutes.

Hotel information

277 rooms and suites. All of which are air-conditioned with furnished terrace or balcony, flat-screen TV, telephone, WiFi access, mini-bar (stocked daily with water, beer, and soft drinks), tea/coffee maker, safe, iron and ironing board, bathrobes, slippers, toiletries, and hairdryer.

Ziva Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Ziva Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Swim-Up Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanfront Junior Suite with additional seating area, separate bathtub and rainfall shower, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva Oceanview Butler Junior Suite with additional seating area, separate bathtub and rainfall shower, personal butler and concierge services, and either 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanview Swim-Up Suite with separate living room, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Ziva 1-Bedroom Oceanfront Butler Suite with separate living room, personal butler and concierge services, and master bedroom with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

Club King and Club Double rooms are also available, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children (3-12 years).

From December 21, 2023 to April 30, 2024 guests who book the Club rooms will receive the following:

  • Private check-in and check-out in an exclusive area
  • Premium in-room mini-bar set-up
  • Exclusive Club access with premium beverages and canapés between 3:00 pm – 6:00 pm at FeZ Bar.

Arrivals from May 1, 2024 onwards, all new bookings will have the following amenities:

  • Private check-in and check-out in an exclusive area
  • Exclusive Club access with premium beverages at the Stirz Lobby Bar between 4:00pm–6:00pm.

Blue Grill at CalypZo (Seafood grill, open for lunch and dinner), ChoiceZ (buffet restaurant serving breakfast, lunch, and dinner), Di Roza (Italian cuisine, open for dinner), FuZion (modern Asian grill, open for dinner), Barefoot JerkZ (Jamaican BBQ eatery). BiteZ (casual cafe serving sweet treats and pastries), Union Jack'Z (English sports bar serving pub food). LagoonZ (swim-up pool bar),  StirZ (piano bar), ShakerZ (open-air bar), Fez (rooftop bar). GrindZ (coffee house). Reservations will be required for some of these restaurants.

Daily activity schedule and regular evening entertainment including live performances, shows and music.

2 outdoor swimming pools and 2 whirlpools. Poolside cabanas*. Zen Spa*. 24-hour fitness centre. Kids' Club. Water sports including kayaking, sailing, snorkelling and diving. Beach volleyball, basketball and cornhole. Dance lessons. Daily fitness classes including yoga, pilates, boot camp, and water aerobics. Teen Club with games room. 2 golf courses*.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge. Gift shop. Complimentary parking. Ziva guests only have access to Ziva properties and its included amenities and facilities.

* Denotes local charge.

Please note: children under the age of 18 years old are not permitted to stay in any swim-up room categories.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4481)
  • Very good (1296)
  • Average (457)
  • Poor (235)
  • Terrible (193)
Image of the Tripadvisor rating Ignore the bad reviews and JUST BOOK YOUR TRIP NOW!

Jun 30, 2025 Adrian B

Given some of the reviews on TripAdvisor I was very nervous about this resort. This place was a true paradise. The food was actually above average for an AI (all-inclusive) and choices were plentiful. I don't know about others' experience last year but my suite was clean. Shower water HOT and my A/C ice cold! I received a bottle of Merlot and mini… Read more
Given some of the reviews on TripAdvisor I was very nervous about this resort. This place was a true paradise. The food was actually above average for an AI (all-inclusive) and choices were plentiful. I don't know about others' experience last year but my suite was clean. Shower water HOT and my A/C ice cold! I received a bottle of Merlot and mini treats as a Globalist member. Jerk Hut, Choicez, Calypso, and Grindz were great. Loved the DJs at night...The fitness center is 2 floors (newly renovated) and was almost nicer than my actually gym. Will definitely be back. Read less
Image of the Tripadvisor rating It was nice UNTIL it wasnt.......

Jun 30, 2025 Gwen B

On the second morning of our 4-night stay we had 3 live roaches in our room; 2 in the bathroom and one in the living area. We report them to the front desk around 8am via phone and again directly at the front desk shortly thereafter. We were told they were moving us to a new room but it would not be available until after 4pm. In the meantime we… Read more
On the second morning of our 4-night stay we had 3 live roaches in our room; 2 in the bathroom and one in the living area. We report them to the front desk around 8am via phone and again directly at the front desk shortly thereafter. We were told they were moving us to a new room but it would not be available until after 4pm. In the meantime we had to leave our belongings in the room with the bugs. This was not acceptable. We contacted the front desk starting at 4pm to find out when we would be moved and the time was moved back to 5pm, then 5:30pm. We requested to have our belongs moved and stored at the front desk area and was refused. After confronting the front desk staff again we were finally moved to a new room at 6pm. We missed our 6:00 dinner reservations with other family members because of the delay. The resort needs better signage to help guest manuever between the buildings. The restaurants should consider opening sooner than 6pm. Please with children do not like to eat dinner that late in the evening Read less
Image of the Tripadvisor rating Will do again!

Jun 29, 2025 Meander02385645437

The beautiful facility and spaces along with professional staff were integral in making my vacation a wonderful experience. The food and drink was great. Love the cultural integrated menus. Lots of activities to engage in or do nothing and chill in a luxurious cabana.
Image of the Tripadvisor rating Ziva's Delicious Dining

Jun 28, 2025 NEMACTT2019

The Jerk Hut and Choicez restaurants never disappointed me. I was however disappointed that Rootz restaurant was closed for renovation
Image of the Tripadvisor rating Choose Hyatt Ziva!

Jun 21, 2025 KeDavis711 Jacksonville, Florida

Beautiful resort! Great for families. Staff is very friendly and helpful. Each person makes sure you're having a good experience. The pool is kept immaculate, clean, and plenty of space. The rooms are spacious and offer a nice view from any room. Entertainment was great. The property has good photo op spots. The food is decent. It was better than… Read more
Beautiful resort! Great for families. Staff is very friendly and helpful. Each person makes sure you're having a good experience. The pool is kept immaculate, clean, and plenty of space. The rooms are spacious and offer a nice view from any room. Entertainment was great. The property has good photo op spots. The food is decent. It was better than expected. Read less