Jewel Grande Montego Bay

Montego Bay, Jamaica

Star rating

The hotel

If you're looking for a tranquil slice of Jamaican paradise within an idyllic private cove, the Jewel Grande is for you - the ultimate in luxurious comfort. Sparkling pools and calm shores await you, complete with thoughtful concierge service to ensure full relaxation and ease. Plus, eight all inclusive restaurants (as well as a variety of cafes and bars) are sure to keep mouths watering and cravings satisfied. The whole family is catered for here, with kids clubs and teen lounges that are perfectly equipped to entertain, non-motorised water sports, and a tempting world-class spa. Montego Bay’s best amenities and attractions are also all within easy reach – that’s if you can bring yourself to leave this stunning resort.

Amenities

  • Kids Club
  • Teen Club
  • Anniversary and special occasions
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool

Where is it

This hotel has a prime beachfront location, within its own private cove in Montego Bay. Transfer time from Sangster International Airport: 15 minutes.

Hotel information

217 apartment-style suites, all of which include a private balcony with ocean views, air-conditioning, WiFi, coffee maker, mini-bar (restocked daily with water, soda, juices and beer), luxury bath products, flat-screen TV, Bluetooth speaker, iron and ironing board, and safe. 

Oceanfront Junior suites have 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All inclusive of: unlimited access to all restaurants, eateries and bars, including unlimited premium spirits, popular beers and wines, plus complimentary 24-hour room service (hours and days of operation may vary). All activities and entertainment unless otherwise stated. 

Oceanfront Premium Junior Suites are situated on upper-levels, with a large sitting area and 1 king-size bed or 2 double beds, sleeping maximum 4 adults. 

One Bedroom Romance Ocean View Suites have a separate living and dining area, fully equipped kitchen, en-suite washer/dryer and an open tub in the bedroom. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 2 adults. 

One Bedroom Resort View Suites include an expansive balcony, elegant decor, separate sitting area with sleeper sofa, and a spacious bedroom with 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Oceanfront Suites feature a separate living and dining area with sofa bed, fully equipped kitchen, en-suite washer/dryer, and direct sweeping views of the Caribbean Sea from the balcony. The luxuriously appointed master bedroom features 1 king-size bed, sleeping maximum 3 adults. 

One Bedroom Grande Luxe Oceanfront suites are spacious and luxurious, and are the largest one-bedroom suites, with a separate living and dining area with a twin pull out sofa bed, fully-equipped kitchen, en-suite washer/dryer, and panoramic views of the Caribbean Sea from a prime oceanfront location. The master bedroom features 1 king-size bed, sleeping maximum 4 adults. 

Two Bedroom Resort View Butler Suites provide extra space, with 2 bedrooms and 2 and a half bathrooms, separating living and dining area with sofa bed, fully-equipped kitchen, and balcony with views of the resort. Butler service is included. The master bedroom features 1 king-size bed and the second bedroom has 1 queen-size bed, sleeping maximum 5 adults.

Two Bedroom Oceanview Butler Suites are as above, with views of the Caribbean sea from the balcony. 

Two Bedroom Oceanfront Butler Suites are as above, with prime oceanfront location and views. 

Three Bedroom Oceanfront Butler Suites are lavishly appointed, with terraces overlooking the Caribbean Sea. Butlers can cater to your needs from the fully equipped kitchen, which has an en suite washer/dryer, and the living room features a sofa bed. The master suite features 1 king-size bed, and there is 1 queen-size bed each in bedrooms 2 and 3, sleeping maximum 7 adults. 

Three Bedroom Penthouse Butler Suites feature luxury linens, fine kitchen appliances and dramatic ocean views from the top floor. There is a fully equipped kitchen, with butler service available. Each bedroom has a full bath, and there is a half bath in the parlour for guests. The master bedroom features 1 king-sized bed, and there is 1 queen-size bed each in bedrooms 2 and 3, plus a sofa bed in the living area, sleeping maximum 7 adults. 

The Three Bedroom Grand Luxe Penthouse Suite is an extra spacious penthouse suite, offering ultimate luxury with pristine views of the Caribbean Sea, which can be enjoyed from the private wraparound balcony, complete with hot tub. Three elegant bathrooms with granite countertops and premier bath products, fully-equipped kitchen with Butler service available. The master bedroom features 1 king-size bed, with 1 queen-size bed in both bedrooms 2 and 3, and a sofa bed in the living area, sleeping maximum 7 adults.  

8 restaurants; Jam-Mex Restaurant (authentic Jamaican and Mexican cuisine, open for dinner), Crickets Grill (casual eatery serving Jamaican cuisine, open for lunch), Orchids (gourmet buffet, open for breakfast, lunch and dinner), Moonstone Restaurant (Italian cuisine, open for dinner), The Fiery Pelican Outdoor Grill (casual eatery, serves burgers, Jamaican patties, nachos, and other snacks and drinks during the day), Le Bouchon (steakhouse, open for dinner), Pierside Restaurant (authentic Asian fusion and Teppanyaki style dining, open for dinner), Waves (international cuisine, open for dinner). 3 bars; The Lobby Bar (popular beers, fine wines, cocktails, alongside tapas and small plates), Morgans Bar (extensive wine, spirits, and cocktails), Rum Runner Bar (swim-up bar). 3 cafes; Ortanique (cafe and juice bar), Silver Cage (fit food, smart coffee, raw juice), The Sugar Cane Coffee and Ice-Cream (gourmet coffee, decadent ice-cream, pastries). 

Daily and nightly entertainment.

Beach and pool concierge service. Two outdoor pools and whirlpools. Grande full-service spa* with 14 treatment rooms, Himalayan salt lounge, fitness centre, steam and spa. Fitness centre, featuring LifeFitness® equipment (including treadmills, ellipticals and free weights). Private trainers available*. Yoga and fitness classes*. Private beachfront cabanas*. Non-motorised water sports including kayaking, stand up paddle boarding, sailing, and windsurfing. Kids club and teen lounge, with fun age-specific activities. Golf nearby*.

Complimentary resort-wide WiFi. Beach and pool concierge service. 24-hour room service. Butler service for guests in two-bedroom and above suites. Gift shop. 

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1928)
  • Very good (381)
  • Average (155)
  • Poor (43)
  • Terrible (78)
Image of the Tripadvisor rating beautiful resort

Jun 28, 2025 TERESA W

we arrived February 21 -25 2025 the bus was waiting for us, very friendly. arrived early so we enjoy Lobby bar food, drinks music very warm atmosphere, one bedroom ocean front suite was beautiful view, there was always transportation available, Happy Birthday cake on the kitchen table, in my room Waves food was good, silver cafe. We especially… Read more
we arrived February 21 -25 2025 the bus was waiting for us, very friendly. arrived early so we enjoy Lobby bar food, drinks music very warm atmosphere, one bedroom ocean front suite was beautiful view, there was always transportation available, Happy Birthday cake on the kitchen table, in my room Waves food was good, silver cafe. We especially like River rafting private tour for my Birthday, Dunn River party was disappointing kept changing the time after 4 hour we left the hospitality was terrible didn't offer us, some other activity to do, we had to wait for the bus to return to take us back to resort very upsetting on my birthday, the representative that books the trip was very lovely helpful and apologies, was able to get some of our money back, overall, major of the restaurants was taste . I would return back to Jewel Grande again Read less
Image of the Tripadvisor rating 10/10 Experience

Jun 25, 2025 Rumen O

I had an amazing time at the Jewel Grande! 10/10 Experience! The food was out of this world and hit every time. Shoutout to Ms. Annetta who made my omelettes for breakfast at Orchids Buffet…so so good. And Ms Kim who served at Crickets Grill. I miss her already! Her service was impeccable!
Image of the Tripadvisor rating The staff at the Jewel Grande is amazing.

Jun 24, 2025 Odyssey33297650386 Jennings, Louisiana

Although the building is beginning to show its age, Tia at the front desk, Vernon-Bellman, Patrick -Driver, Romain- bartender. and Liqi-poolside Butler were all outstanding. They made sure that every part of our vacation was enjoyable.
Image of the Tripadvisor rating We had a Grande time at Jewel Grande

Jun 24, 2025 nuat2ud Powhatan, Virginia

Family of four stayed five nights with our age 20 and 17 daughters. I'm a rather picky customer so when I say don't hesitate, book the trip, I mean it. Being under 20 min to the airport was a huge plus for me. Food was way better than any cruise I've taken. Drinks 🍸 were A+, the staff is absolutely the best of the best. Impeccable housekeeping (I… Read more
Family of four stayed five nights with our age 20 and 17 daughters. I'm a rather picky customer so when I say don't hesitate, book the trip, I mean it. Being under 20 min to the airport was a huge plus for me. Food was way better than any cruise I've taken. Drinks 🍸 were A+, the staff is absolutely the best of the best. Impeccable housekeeping (I mean wow!). Activities were plenty and fun (Uptown Baby, you are such a jewel and a joy, love,Team Tuti Fruity). If you need to use a stroller or wheelchair/device, getting around the resort will be longer routes, as the most direct ways are stairs and steep ramps, so consider that, but there are golf carts that shuttle people also. My ONLY suggestion for improvement to the amenities is that air conditioning should be added to the gym and cardio areas. The lack of ac in the gym really surprised/disappointed me so I only used it once although I planned to go daily. The nightly shows were good. Thank you for the Reggae concert! This was our first trip to Jamaica and I would absolutely 💯 stay here again. Read less
Image of the Tripadvisor rating UNSANITARY! BEWARE! AVOID!

Jun 24, 2025 Mary H Portland, Oregon

7 of us in the Penthouse Butler Suite. 3 of us on the 2nd floor. The top 4 issues: little to no running water in the Penthouse for our entire stay of 4 nights. Showering was a joke. Not to mention being able to wash our hands after using the restroom. There was animal urine all over the 2nd floor unit. The AC on the second floor in the first… Read more
7 of us in the Penthouse Butler Suite. 3 of us on the 2nd floor. The top 4 issues: little to no running water in the Penthouse for our entire stay of 4 nights. Showering was a joke. Not to mention being able to wash our hands after using the restroom. There was animal urine all over the 2nd floor unit. The AC on the second floor in the first unit wasn't working. They reluctantly moved us after 2 full days. There was a puddle of...we're not sure what...that was oozing from the toilet. These items listed are simply the basics. There were so many other issues. I could write for DAYS. The Italian restaurant experience was horrible. After waiting almost 2 full hours for dinner, we were served cold food. Wrong drinks, repeatedly. It's as if they didn't even care. The "butler" service: while some attempted to be helpful, others were not at all. They tell you to ask for any and everything and they will arrange it but it's not that simple. You wait for hours and hours, sometimes days for a satisfactory accommodation. Sometimes it never comes. They would tell us that reservations at the restaurants had been made...only to show up at the appointed time and be told there is no reservation for us and they did not have room to seat us. Transportation to and from the hotel was a joke. Just Uber...better yet...DON'T GO AT ALL! The issues are FAR TOO MANY to list. After being placated for days, I spoke with the manager on our last full day. We had a respectable conversation and he offered a private dinner for my daughter's 30th birthday (which was lovely) but the compensation was nowhere NEAR what it should have been for basic sanitary conditions. We spent over $13,000 at the resort alone; not to mention over $8,000 just to get there. Read less