JOIA Rose Hall by Iberostar

Montego Bay, Jamaica

Star rating

The hotel

JOIA Rose Hall by Iberostar epitomises a delightful experience. This adults only hotel, right on the beachfront, will allow you to relax without having to lift a finger. Don’t forget to stay hydrated and visit the four bars the hotel has on offer, including a swim up bar, so you don’t even need to leave the pool. But, if you did want to venture out, you could go golfing at luxury golf course Cinnamon Hill or get up close and personal with the local sea life by visiting the hotel’s diving centre. Get to know the two sister hotels, Iberostar Selection Rose Hall Suites and Iberostar Rose Hall Beach, as you have full access to their facilities and restaurants. Meaning you are free to indulge in a further ten other eateries across the complex, and numerous bars.

Amenities

  • Golf
  • Scuba Diving
  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Night Club
  • Restaurant
  • Spa

Where is it

Located on the beachfront, near to Montego Bay. Transfer time from Sangster International Airport: 20 minutes.

Hotel information

295 suites. All rooms have air-conditioning, TV, WiFi, mini-bar, safe, iron and ironing board, hairdryer, tea/coffee-making facilities, bathrobe and slippers, a terrace and a whirlpool bath. Standard Suites have a garden view with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

All Inclusive of: buffet breakfast, lunch and dinner and unlimited à la carte dinners. Snack bar between lunch and dinner, 24-hour room service menu and breakfast menu in the room. Bar and nightclub service with domestic and international beverages and a mini-bar that’s restocked daily. Workshops, daily sport and entertainment programme with live evening shows and music concerts every day. 24-hour butler service*. An hour per day of non-motorised aquatic activities (Hobie Cat, kayaking, snorkelling, windsurfing). Free access to the spa hydrotherapy area. Beach towels. Access to the facilities and restaurants at Iberostar Selection Rose Hall Suites and Iberostar Waves Rose Hall Beach.

*Available only if staying in a Swim-out Suite, Oceanfront Suite or Penthouse Suite.

Superior Suites have preferred location close to the beach and pool, with garden views and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Ocean View Suites with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Swim Out Suites have direct access to a semi-private pool, and also includes features such as in-room check-in, pillow menu, and turndown service, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults. As an added bonus these suites include butler service.

Oceanfront Suites are located on the beachfront, and also includes features such as in-room check-in, pillow menu, bathrobe and slippers, welcome amenities, and turndown service, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults. As an added bonus these suites include butler service.

Presidential Suites are located on the beachfront with ocean views and a whirlpool on the terrace, as well as other additional services. Features a living room and kitchenette, and 1 king-size bed, sleeping maximum 2 adults. As an added bonus these suites include butler service.

6 restaurants (5 specialty restaurants: Japanese, Gourmet, Surf & Turf, Jamaican and Italian and 1 buffet) plus 4 bars. Plus access to other eateries and numerous bars at Iberostar Selection Rose Hall Suites and Iberostar Waves Rose Hall Beach.

Daily entertainment programmes and nightly shows. Disco and lounge with live music. Fiction Nightclub.

4 pools including an infinity pool. Spa*. Fitness centre. Tennis court, football and basketball, beach volleyball. Non-motorised water sports. 18-hole, championship golf courses nearby*. Diving centre*. Games room*. 

Complimentary WiFi is available in all public areas and rooms. 24-hour room service. Butler* and concierge services. Pool concierge, sun loungers, parasols and towels available. Access to nearby Iberostar resorts. Convenience store.

*Available only if staying in a Swim-out Suite, Oceanfront Suite or Penthouse Suite.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7780)
  • Very good (1522)
  • Average (495)
  • Poor (206)
  • Terrible (151)
Image of the Tripadvisor rating Perfect couples retreat

Aug 10, 2025 SouthSideJoe Chicago, Illinois

The service and ambiance was amazing from the time we arrived at JOIA until the time we departed. Every single staff member went out of their way to accommodate my wife and I. The swim out pool room with butler service was great. Alain, Andre and Glen were our butlers and they were all great. Surprise flower petals in the room each night. We felt… Read more
The service and ambiance was amazing from the time we arrived at JOIA until the time we departed. Every single staff member went out of their way to accommodate my wife and I. The swim out pool room with butler service was great. Alain, Andre and Glen were our butlers and they were all great. Surprise flower petals in the room each night. We felt the romance. The pool activities were fun and kept the day lively. We loved the food. It was not a problem eating at any of the restaurants. Would highly recommend this resort. Read less
Image of the Tripadvisor rating Outstanding People Make Outstanding Experiences

Aug 9, 2025 Trang D Regina, Canada

My wife and I just returned from our week-long honeymoon at Iberostar Joia Rose Hall, and we cannot say enough wonderful things about this resort and the incredible staff who made our stay absolutely unforgettable. This was our first time visiting Jamaica, and as a same-sex couple from Canada, we'll admit we had some initial concerns about how we… Read more
My wife and I just returned from our week-long honeymoon at Iberostar Joia Rose Hall, and we cannot say enough wonderful things about this resort and the incredible staff who made our stay absolutely unforgettable. This was our first time visiting Jamaica, and as a same-sex couple from Canada, we'll admit we had some initial concerns about how we would be received, largely influenced by negative portrayals of Jamaica in Western media. We couldn't have been more wrong. From the moment we arrived until our departure, we were treated with nothing but warmth, respect, and genuine hospitality. We come from a very conservative province in Canada, yet we've always received wonderful treatment everywhere we travel, and Jamaica was no exception. The misconceptions we had were completely shattered by the reality of how welcoming and kind everyone was to us. The resort surprised us with a complimentary upgrade to an oceanfront suite and provided us with exceptional butler service. Gary, Ralston, and Owen were absolute gentlemen butlers who took care of every detail, while Kadeen was the most lovely and attentive lady who checked on us daily to ensure we had everything we needed for a comfortable stay. Their dedication to service was truly remarkable. Valentine, our charming and knowledgeable ambassador, became someone we genuinely enjoyed chatting with about Jamaica's tourism industry, economy, and various perspectives. His insights enriched our understanding of the island beyond just being tourists. At the main lobby, Alexia our bartender and server was an absolute ray of sunshine with her upbeat and cheerful personality, always bringing positive energy to everyone around her. Nicholas, our quiet but wonderful server at Port Maria, may have been shy, but his warm smiles and attentive service spoke volumes every time he saw us. The friendly lady at the pool towel desk (we're so sorry we forgot your name!) was consistently welcoming and made our pool days even more enjoyable. Our spa experience was incredible thanks to Juliet, who provided me with an amazing facial and deep tissue massage. After all the busy wedding preparations, it was exactly what I needed during our honeymoon. And we have to mention Dane, our sales representative, who was refreshingly genuine and never pushy about club membership upgrades. Despite this, we loved having conversations with him because of his consistently positive energy. As frequent travellers, we know that the people we meet can either make or break a trip, and Jamaica and Iberostar absolutely shined in this regard. Every single staff member we encountered contributed to making our honeymoon magical. We're already planning our return trip because the warmth and hospitality we experienced here was truly special. Thank you to everyone at Iberostar Joia Rose Hall for exceeding all our expectations and creating memories we'll treasure forever. - Trang & Lilia Read less
Image of the Tripadvisor rating Great Stay! Highly Recommended!

Aug 6, 2025 Julia J

We recently stayed at the Iberostar Joia Montego Bay and had a great experience. The food and service were excellent—every meal was fresh and enjoyable, and the staff was friendly and helpful throughout our stay. We booked an oceanfront room in the Butler category. While we didn’t really need the Butler service, we chose it for the view. The… Read more
We recently stayed at the Iberostar Joia Montego Bay and had a great experience. The food and service were excellent—every meal was fresh and enjoyable, and the staff was friendly and helpful throughout our stay. We booked an oceanfront room in the Butler category. While we didn’t really need the Butler service, we chose it for the view. The butlers changed often, so we didn’t see them much, but they did check in regularly. Natasha at the lobby bar stood out—she made great drinks and was wonderful. The nightly entertainment in the lobby bar and theatres were very enjoyable, with live music and performances. The grounds were beautiful, with lots of greenery around the pool. The cabanas and loungers were very comfortable, and we appreciated the drink service both at the pool and on the beach. The beach itself was lovely—clean and relaxing. Overall, a well-run resort with quality food, great service, extremely clean and had a relaxing atmosphere. We will definitely return. Read less
Image of the Tripadvisor rating Great beach resort!!!

Aug 5, 2025 Tim W Culleoka, Tennessee

JOIA is a fantastic adults only resort. I was a little surprised that our butler level room did not have a private check-in. Amazing food…amazing pool…amazing scuba diving with Dressel. Private transportation was included and easy to arrange. Definitely coming back…FIVE STARS.
Image of the Tripadvisor rating Book the trip! You won’t regret it!

Aug 4, 2025 erinalex1108 Phoenix, Arizona

The most perfect getaway to celebrate my mother’s 70th birthday! Joia was everything I was looking: relaxation, indulgence, and bliss. The accommodations were beautiful, we had the Penthouse suite for 6 days. Our butlers went above and beyond to make our stay perfect! Christopher and Devon really stood out as going above and beyond! We would… Read more
The most perfect getaway to celebrate my mother’s 70th birthday! Joia was everything I was looking: relaxation, indulgence, and bliss. The accommodations were beautiful, we had the Penthouse suite for 6 days. Our butlers went above and beyond to make our stay perfect! Christopher and Devon really stood out as going above and beyond! We would definitely come back! Read less