JOIA Rose Hall by Iberostar

Montego Bay, Jamaica

Star rating

Standard Suite
Standard Suite
Star Prestige Beach Club
Es Palau Gourmet Restaurant
La Toscana Italian Restaurant
Port Maria Buffet and Jamaican Restaurant
Kiniro Teppanyaki
Cornwall Buffet
Aqua Lobby Bar
Cornwall Buffet
Spa
Spa
Lobby
Star Prestige Lounge
Standard Suite
Standard Suite
Star Prestige Beach Club
Es Palau Gourmet Restaurant
La Toscana Italian Restaurant
Port Maria Buffet and Jamaican Restaurant
Kiniro Teppanyaki
Cornwall Buffet
Aqua Lobby Bar
Cornwall Buffet
Spa
Spa
Lobby
Star Prestige Lounge

The hotel

JOIA Rose Hall by Iberostar epitomises a delightful experience. This adults only hotel, right on the beachfront, will allow you to relax without having to lift a finger. Don’t forget to stay hydrated and visit the four bars the hotel has on offer, including a swim up bar, so you don’t even need to leave the pool. But, if you did want to venture out, you could go golfing at luxury golf course Cinnamon Hill or get up close and personal with the local sea life by visiting the hotel’s diving centre. Get to know the two sister hotels, Iberostar Selection Rose Hall Suites and Iberostar Rose Hall Beach, as you have full access to their facilities and restaurants. Meaning you are free to indulge in a further ten other eateries across the complex, and numerous bars.

Amenities

  • Golf
  • Scuba Diving
  • Tennis
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Night Club
  • Restaurant
  • Spa

Where is it

Located on the beachfront, near to Montego Bay. Transfer time from Sangster International Airport: 20 minutes.

Hotel information

295 suites. All rooms have air-conditioning, TV, WiFi, mini-bar, safe, iron and ironing board, hairdryer, tea/coffee-making facilities, bathrobe and slippers, a terrace and a whirlpool bath. Standard Suites have a garden view with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

All Inclusive of: buffet breakfast, lunch and dinner and unlimited à la carte dinners. Snack bar between lunch and dinner, 24-hour room service menu and breakfast menu in the room. Bar and nightclub service with domestic and international beverages and a mini-bar that’s restocked daily. Workshops, daily sport and entertainment programme with live evening shows and music concerts every day. 24-hour butler service*. An hour per day of non-motorised aquatic activities (Hobie Cat, kayaking, snorkelling, windsurfing). Free access to the spa hydrotherapy area. Beach towels. Access to the facilities and restaurants at Iberostar Selection Rose Hall Suites and Iberostar Waves Rose Hall Beach.

*Available only if staying in a Swim-out Suite, Oceanfront Suite or Penthouse Suite.

Superior Suites have preferred location close to the beach and pool, with garden views and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Ocean View Suites with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Swim Out Suites have direct access to a semi-private pool, and also includes features such as in-room check-in, pillow menu, and turndown service, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults. As an added bonus these suites include butler service.

Oceanfront Suites are located on the beachfront, and also includes features such as in-room check-in, pillow menu, bathrobe and slippers, welcome amenities, and turndown service, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults. As an added bonus these suites include butler service.

Presidential Suites are located on the beachfront with ocean views and a whirlpool on the terrace, as well as other additional services. Features a living room and kitchenette, and 1 king-size bed, sleeping maximum 2 adults. As an added bonus these suites include butler service.

6 restaurants (5 specialty restaurants: Japanese, Gourmet, Surf & Turf, Jamaican and Italian and 1 buffet) plus 4 bars. Plus access to other eateries and numerous bars at Iberostar Selection Rose Hall Suites and Iberostar Waves Rose Hall Beach.

Daily entertainment programmes and nightly shows. Disco and lounge with live music. Fiction Nightclub.

4 pools including an infinity pool. Spa*. Fitness centre. Tennis court, football and basketball, beach volleyball. Non-motorised water sports. 18-hole, championship golf courses nearby*. Diving centre*. Games room*. 

Complimentary WiFi is available in all public areas and rooms. 24-hour room service. Butler* and concierge services. Pool concierge, sun loungers, parasols and towels available. Access to nearby Iberostar resorts. Convenience store.

*Available only if staying in a Swim-out Suite, Oceanfront Suite or Penthouse Suite.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7775)
  • Very good (1522)
  • Average (495)
  • Poor (206)
  • Terrible (151)
Image of the Tripadvisor rating Pleasant and memorable getaway

Aug 3, 2025 BeyondMeat G

We had a wonderful time and look forward to coming back. The butler service was a highlight that made our stay special. Omar was especially fantastic, even helping us setup cake, wine, and flowers for a surprise reception to celebrate my husband. We awesome enjoyed the restaurants which offered many options for different cuisines. The Jamaican and… Read more
We had a wonderful time and look forward to coming back. The butler service was a highlight that made our stay special. Omar was especially fantastic, even helping us setup cake, wine, and flowers for a surprise reception to celebrate my husband. We awesome enjoyed the restaurants which offered many options for different cuisines. The Jamaican and Japanese restaurants, plus the breakfast buffet were most memorable. Room cleaning was spotless and in the couple of small instances when anything unexpected happened, all staff was quick to resolve everything to make our stay stress-free and fun. We were surprised how good the Motown night performances were. All and all, the Rose Hall resort, and the Joia Hotel in particular, are now a mainstay for us when we visit Jamaica! Read less
Image of the Tripadvisor rating A beautiful hotel with an incredible staff!

Aug 3, 2025 Taylor B

We had an amazing time at the Joia Iberostar. The butler service was incredible, they were friendly & accomodating. It’s a beautiful hotel!
Image of the Tripadvisor rating Beautiful resort and Unforgettable Birthday Celebration

Aug 3, 2025 Maureen T

We had a wonderful experience at this resort! The facilities and amenities were beautiful, clean and well kept. We were assigned four Butler‘s during our stay but mainly interactive with Berris and Jamie both were professional and attentive. Dwayne gave us a warm welcome and a great overview of our suite and the property. Berris was helpful… Read more
We had a wonderful experience at this resort! The facilities and amenities were beautiful, clean and well kept. We were assigned four Butler‘s during our stay but mainly interactive with Berris and Jamie both were professional and attentive. Dwayne gave us a warm welcome and a great overview of our suite and the property. Berris was helpful whenever we needed anything and although Rashaune was assigned on our last day, we didn’t have the chance to interact much. Our butler Jamie, was the stand out of our trip truly exceptional. He provided a guided tour of the resort and went above and beyond to ensure my husband’s birthday was memorable. He anticipated our needs and made everything seamless . I would highly recommend requesting Jamie for anyone looking for a top-notch Butler experience. The violinist was one of the main highlights of entertainment, which I would definitely come to see him in a concert. Every staff member we encounter was kind and professional, which truly added to the overall experience. My only suggestion would be for the resort to find a humane way to keep cats away from the outdoor dining areas, particularly the Jamaican restaurant. As someone with a cat allergy, having one under my table during lunch was a bit uncomfortable Other than that issue. Everything else was exceptional. We thoroughly enjoyed our stay and would definitely recommend this resort to family and friends! Read less
Image of the Tripadvisor rating New Management and complete restructuring of the Butler and concierge service

Aug 2, 2025 Carolynn T New York, United States

The hotel is average. I would not recommend. The Ocean Front suite with Butler service not worth the money and the Butler Service not good at all. I have stayed at numerous resorts with Butler service but none like this one. There was no continuity. They switch up daily and instead of one Butler that you develop a repore with 4 reached out to… Read more
The hotel is average. I would not recommend. The Ocean Front suite with Butler service not worth the money and the Butler Service not good at all. I have stayed at numerous resorts with Butler service but none like this one. There was no continuity. They switch up daily and instead of one Butler that you develop a repore with 4 reached out to us on whats app and some we never saw. They never came out to the pool or beach to see if you needed anything. I have stayed in Jamaica at the Zilara with Butler service, Zoetry, and Club level at the Excellence Oyster Bay. You always see your Butlers, or Concierge daily. The concierge desk on the 4th floor that I was staying on, not once did I see anyone sitting at that desk the entire 8 days I was there. They need new management or they will be out of business. Joia needs to revamp how Butlers work, also Concierges or they will certainly close soon. I will not return. Next time in Jamaica I will go back to Zilara. I was extremely disappointed. I will say however our 1st Butler Rushane who we met upon arrival was great, but unfortunately he was later moved after 2 days to other floors and thereafter we recived calls from 3 other butlers all who unfortunately needed training. Read less
Image of the Tripadvisor rating Wedding Vibes💕

Jul 29, 2025 dorianp355 Wallingford, Connecticut

This was me and my husbands first time out the country.This hotel when you step in it had a beautiful aroma.I never went anywhere where a hotel you enter smells sooo good.The customer service was top notch. The hotel room was clean and very very spacious. The bathroom was beautiful with a beautiful tub. The balcony was the best with the beautiful… Read more
This was me and my husbands first time out the country.This hotel when you step in it had a beautiful aroma.I never went anywhere where a hotel you enter smells sooo good.The customer service was top notch. The hotel room was clean and very very spacious. The bathroom was beautiful with a beautiful tub. The balcony was the best with the beautiful couch in the swing and the views were beautiful. This was our first time out of all inclusive so it was definitely nice to be able to go down to the breakfast buffet. The food was very good. I would say the only thing that I did not enjoy was the fact that the pool area closed at 6 PM that is extremely early for a vacation this hotel is all adults. Why have the pool close at 6 PM too early.And also the beach the beach bar closed to early. The fact that everything close early it just makes you wanna go visit the other two neighboring hotels that stay open later that time really needs to be considered changed that is definitely a dealbreaker for me and going to this hotel. The Option of having room service 24 hours is a good thing. The food is just OK though I would say beautiful hotel but a little too quiet for me. Read less