Sandals Caribbean Cay

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Sandals Caribbean Cay | Montego Bay, Jamaica | Virgin Atlantic Holidays

Montego Bay, Jamaica

5 stars

Find true relaxation at Sandals Caribbean Cay with its inviting Jamaican warmth and surroundings of soft white sands, clam waters and winding colourful gardens. And now is the time to visit, the resort is getting a glow-up, it reopens its doors December 2026. You’ll find a bigger, bolder pool to cool off and lose track of time in, a brand new Jamaican restaurant to join the existing 9 varied and delicious eateries, as well as gorgeous reimagined rooms that’ll provide that ‘wow’ moment when you first walk in. There’s also the private offshore island to explore and unwind on and with the addition of the all-new Parisol Beach Club, cocktails and Caribbean spirit are at your whim. Book now and be among the first to enjoy it.

Amenities

Hobie Cats
Sailing
Scuba Diving
Snorkelling
Tennis
Windsurfing
Honeymoon
Wedding
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

On the beachfront in Montego Bay. Transfer time from Montego Bay Airport: 10 minutes (please note: some aircraft noise may be heard).

Hotel Information

Room Information
Room Upgrade Information

229 rooms and suites. All with air-conditioning, satellite TV, complimentary WiFi access, coffee/tea maker, mini-bar with soft drinks, wines and local beers, iPod clock radio, amenity kit, private bath/shower, ceiling fan, safe, iron and board, hairdryer, and 1 king-size bed, sleeping maximum 2 adults. Caribbean Premium rooms have oversized balconies or patios and views of the tropical gardens.

All Inclusive of: Sandals Resorts are luxury all-included; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Hotel details

Dining

5-star dining at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 9 dining options: Le Jardinier (French à la carte, open for dinner, reservations required), The Cricketer’s Pub (British Pub; open for dinner and late night snacks), The Mariner Seaside Grill (grilled specialities; open daily from 11:00am-6:00pm), Spices (Pan-Mediterranean cuisine; open for breakfast, lunch and dinner), Bombay Club (Indian dishes; open for breakfast and dinner), La Tavola (Italian cuisine, open for dinner). Bella Napoli Pizzeria, and on the private offshore Island you'll find The Royal Thai, an authentic Thai restaurant (open for dinner only, reservations required), as well as the Jerk Shack, a Jamaican buffet with island jerk and salad bar (open for lunch). 6 bars including a piano bar, swim-up pool bars, and a beach bar. Afternoon tea is served daily at the Tea Room. 12 additional dining options at Sandals Montego Bay.

Fun and Games

4 swimming pools, 1 scuba pool and 5 whirlpools. Red Lane® Fitness Centre and Red Lane® Spa (treatments*). Aerobics and aqua-fit classes. Floodlit tennis courts, croquet, volleyball, pool, lawn chess, board games, darts and bocce ball. Kayaking, windsurfing, snorkelling, paddle boards, Hobie Cats and scuba-diving* (free for certified divers, fee applies to others). Guests can visit the private offshore Sandals Island with a secluded private beach, a gourmet Thai restaurant, and a freshwater pool with a swim-up pool bar. Water skiing is available at nearby Sandals Montego Bay.

Entertainment

Daytime and evening entertainment featuring contests and tournaments, Jamaican arts and crafts classes, game shows, cocktail parties, live music, and karaoke nights.

Handy Stuff

Complimentary airport transfers, both on arrival and departure. Exchange privileges with Sandals Montego Bay for 12 additional dining options (transfers included). Complimentary WiFi access in all room categories and public areas. Laundry/dry-cleaning service*. SnapShots photo shop*. Gift shop*. Exchange bureau.

Accessibility

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

Minimum Stay

3 nights.

Additional Information

* Denotes local charge.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Trip advisor rating

4.4/5

9,339 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

67%

Very Good

18%

Average

Poor

Terrible

“Unprofessional General Manager”

Jun 11, 2026chuck b

Unfortunately I was stuck at SRC during the hurricane. Sandals needs to have policies established for ALL resorts on how guests are to be treated during difficult conditions. SRP had a plan and guests were treated and respected properly. They had 20-30 team members volunteer to stay on resort to assist guests if the need arose. All restaurants were open every single day. SRC per the direction of the GM (Dawn) were authorized to stay home the day before and day of the hurricane. As Dawn said in the Sunday meeting to the guests, you're on your own...but we will feed you boxed meals until further notice. That was thru Thursday and all the food was cold....scrambled eggs, hamburger, hot dog pizza. No food was delivered Tuesday until 630 pm, as we received a partial piece of chicken and some rice. After the hurricane she directed team members to do nothing until insurance folks could arrive and see the damage. Insurance folks never showed up during my week stay after the hurricane. Safety issues were not addressed, such as..panes of glass hanging over a walkway from balcony above, pool clean outs not covered ( one lady in her 80s stepped in one and twisted her ankle), inches of water and debris left in the lobby to walk thru to get to your room. All of these and many other issues were reported to Sandals Customer Relations department, with only an email saying this was not to Sandals standards...lip service. I requested a telephonic response so I could go into more detail but never received one. The GM even had a bar open to 11pm at night before the hurricane even though Jamaica Law at the time was no alcohol was to be served thru the hurricane from Sunday. Monday meeting started off with her yelling at all guests...YOU WILL LISTEN TO WHAT WE TELL YOU, YOU DO WHAT WE TELL YOU WHEN WE TELL YOU AM I CLEAR. Everyone was confused at what that was about. I waited over 8 months to do the review, but people need to make sure whatever Sandals you stay at, has a professional GM. I WILL stay a Sandals customer but only at Sandals Royal Plantation. The GM is professional and has a staff that cares about the guests.

“Experience of a lifetime.”

Mar 16, 2026Blake B

WHAT A VACATION! The resort was absolutely beautiful, how magical Jamaica is! From being greated with a song, to wild fish being caught and cooked right in front of us, to cold plunge in the spa. It was everything my wife & I could have dreamed for a recovery trip. The staff were so great some honorable mentions: Michael our butler had our backs the entire trip! He made it so special for us around ever corner. Jahvoy SAVED ME with a black coffee when I was having a terrible head ache in the morning! He went out of his way to make sure I was doing good. ( i get chronic migraines and head aches) Sashana & Shanika from the spa where incredible for our couples massage! Karona our waitress at the sushi restaurant was such a joy! and just to name a few cafe baristas were incredible! Kadia Kimmelia Shackera Thank you all for such a great time!

“Outstanding…”

Mar 15, 2026Tanya M

Rebbeca… “I had an amazing experience! The service was outstanding and everyone was so helpful and attentive. It’s rare to find service this great these days. Highly recommend!”

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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