Sandals Montego Bay

Montego Bay, Jamaica

Star rating

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These suites include Sandals Butler Service.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These suites include Sandals Butler Service.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These suites include Sandals Butler Service.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These suites include Sandals Butler Service.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival,
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.

Sandals Butler Elite Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with luxury private airport transfers, lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 9 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddle boards, snorkelling and kayaking.

Complimentary airport transfers, both on arrival and departure. Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 9 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful wedding chapel on the property. Complimentary WiFi access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
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Traveller rating

  • Excellent (6084)
  • Very good (1643)
  • Average (719)
  • Poor (359)
  • Terrible (285)
Image of the Tripadvisor rating Sandals Montego Bay, Jamaica

Aug 28, 2025 Departure579029

Our first time to a Sandals resort, and it was amazing! The whole resort was top notch, the food was amazing, all the staff in every area was so nice and went over and beyond to help make our stay so wonderful. Not to mention how amazingly beautiful it was! We have nothing but great things to say about Sandals Montego Bay! Can't wait to do it… Read more
Our first time to a Sandals resort, and it was amazing! The whole resort was top notch, the food was amazing, all the staff in every area was so nice and went over and beyond to help make our stay so wonderful. Not to mention how amazingly beautiful it was! We have nothing but great things to say about Sandals Montego Bay! Can't wait to do it again! Read less
Image of the Tripadvisor rating Even better than our last visit!

Aug 28, 2025 SunFunSun Roxbury, New Jersey

Our second trip to SMB and 11th overall Sandals trip. Had a wonderful time! Resort was in fabulous shape. Staff was amazing. Met great guests too. Occupancy was low due to Seagrapes building being closed for renovations. First, our butlers, Danesha and Asha, we outstanding again. They did more special things for us than butlers at other… Read more
Our second trip to SMB and 11th overall Sandals trip. Had a wonderful time! Resort was in fabulous shape. Staff was amazing. Met great guests too. Occupancy was low due to Seagrapes building being closed for renovations. First, our butlers, Danesha and Asha, we outstanding again. They did more special things for us than butlers at other resorts combined. They really made us feel like we were their only, and they had about seven couples. We also got to meet the butler manager, Horatio, at the returning guest dinner and he was also wonderful, and a lot of fun too. We played a little joke on Danesha and she was such a good sport! (Sorry, Danesha!!) We also liked how present Christopher was (guest services manager). I think he had a twin because he was everywhere! We were around people with other butlers and they all seemed to be doing amazing jobs for their guests. Food was great. We were not impressed with the returning guest dinner, but everything else was great. Oleander’s changed to a different plate-sharing menu, so we did not go there, but I heard the chicken was great. We went to le Jardin at SRC and was thrilled they had the chicken cordon bleu – YUM!! I think my hubby had lobster at every meal at SMB. Ask for the lobster kabob’s for lunch if you have a butler. Service at the restaurants was always great. Waiters at Butch’s sang for our anniversary. Romario at Bayside was so great and fun too. We chatted with him even when we were not eating at Bayside. He is so friendly and helpful. Our room (M1) was perfect, and I recommend Bldg 15 for that. We wanted 2nd floor for a better ocean view and we were not disappointed in 1570. 1571 would have worked too, but 1569 had a big tree blocking one direction I would not have liked as much as the other rooms. Our housekeeper, Kandence, was great getting our room done early enough for us and leaving it in perfect condition. She was so friendly too – as were so many of the staff. Sure, some seemed they had to say “good morning” but they did it and that is much appreciated by us. (Guests we walk by don’t even say hello unless we do first and I will never understand that.) Another great Sandals trip. We earned our first free week on this trip and now need to decide if we try something new, or be safe with the perfect SMB. Read less
Image of the Tripadvisor rating Beautiful experience. Top notch resort

Aug 22, 2025 David S

To me this is by far one of the best resorts I have ever stayed at and the best so far in Jamaica. The room was flawless and the entertainment was excellent. I would love to go again but I will be trying the Dunns River resort next.
Image of the Tripadvisor rating Extremely Disappointing Stay – Unsafe, Discriminatory, and Misrepresented

Aug 20, 2025 angelicaandco

I booked a 4-night stay at Sandals Montego Bay expecting a luxury resort experience, but my stay was cut short after just one night due to unsafe conditions, discriminatory treatment, and a failure to deliver on what was promised. From the moment we arrived, the property felt dated, poorly maintained, and far below the standard shown online. At… Read more
I booked a 4-night stay at Sandals Montego Bay expecting a luxury resort experience, but my stay was cut short after just one night due to unsafe conditions, discriminatory treatment, and a failure to deliver on what was promised. From the moment we arrived, the property felt dated, poorly maintained, and far below the standard shown online. At check-in, staff repeatedly and uncomfortably asked if my travel companion and I were “on a work trip,” making it clear they were questioning why two women were sharing a room. This was our first indication of the resort’s unwelcoming attitude toward same-sex couples. This “couples-only” policy was never disclosed at the time of booking, and the environment quickly became hostile and uncomfortable. The room we were given was not the Caribbean Deluxe category with pool and garden views that we booked. Instead, it overlooked the back of a restaurant (including trash bins and storage areas), and we found a cockroach in the bathroom—likely due to the room’s proximity to the kitchen. When we immediately raised the issue with the front desk and requested to be moved to the room type we paid for, we were passed between staff members and told that only the reservations department could help—yet no one from that team was available. No one made any attempt to resolve the problem. That evening, the discrimination continued. At dinner, despite the restaurant being far from full, we were seated in the back, away from other guests, and deliberately skipped over for the “couples photo” being offered to every other table. This treatment was blatant and alienating. The next morning, we checked out at 9:00 a.m., forfeiting the remaining 3 nights of our prepaid stay because the experience was incompatible with what we booked and what was advertised. Despite clearly explaining our concerns and leaving early, Sandals refused to provide any refund for the unused portion of our stay. This was one of the most disappointing and uncomfortable travel experiences I’ve ever had. I cannot recommend Sandals Montego Bay to anyone, particularly LGBTQ+ travelers, and I strongly advise potential guests to be aware that the resort’s online presentation does not match the reality on site. Read less
Image of the Tripadvisor rating Sandals Montego Bay Perfect Trip

Aug 18, 2025 David V Jacksonville, Florida

This was our 9th Sandals Jamaica vacation but first at Montego Bay. We can’t say enough nice things. We arrived on an early flight and were at the resort by 07:50 am. We did have a butler room. Cassandra was our perfect butler. She put us poolside in a pool bed since we were early. We had breakfast and by 10:30 we were upgraded and our room was… Read more
This was our 9th Sandals Jamaica vacation but first at Montego Bay. We can’t say enough nice things. We arrived on an early flight and were at the resort by 07:50 am. We did have a butler room. Cassandra was our perfect butler. She put us poolside in a pool bed since we were early. We had breakfast and by 10:30 we were upgraded and our room was ready. They put us in a Beachfront Butler Villa (OBV). This was a one level upgrade (already in a butler room). This room was next to the Jerk Shack and the smaller party pool. The resort has 2 pools. The larger one is not impressive. The smaller one has the swim up bar and is the party pool. If you like pools you will be disappointed. However, the ocean is fantastic. Best beach we have had in Jamaica. Water was perfect. The restaurants were great. Room service for breakfast was perfect. We had no real complaints. I will say that our Butler Cassandra stole the show. She has a great personality. She was attentive, friendly and took care of us like family. We have been disappointed in the past with butler service but Cassandra was the best. After visiting Royal Caribbean twice, south Coast three times, Negril twice and Dunns River once, we have to say that Montego Bay is our newest favorite. Enjoy the planes, the water, the amenities, and the food. You will not be disappointed. Read less