Couples Negril

My wife and I had a wonderful stay at Couples Negril. Our room was large and had a nice view of the ocean. The maid cleaned twice a day and kept it neat in spite of all our scuba gear. The food and drinks were good and the staff was always friendly and helpful. The pool and beach were very nice. The real star of the show for us was the scuba dive team and diving experience. The captain, dive masters and instructors are all great…huge shout out to Sugar, Richard’s, Byron, Courtney, etc. The reef is healthy and full of sea life…sharks, turtles, lobster, lionfish, barracuda, and tons of small colorful fish. This is not a Ritz Carlton, but a great vacation for the money. Read less

For context, my husband and I are avid fans of Couples Resorts. We have now stayed at all 4 of them! We have stayed at Couples Swept Away 6 times and one time at Couples Sans Souci, Couples Tower Isle, and Couples Negril. We did a day pass at Couples Negril in 2021 when staying at Swept Away and weren't impressed so we never planned on staying there. However, after staying at the others... we figured we had to at least give it a try and, boy, are we glad we did! We enjoyed it much more than we were expecting to! Overall, this resort is amazing. The beach is pristine, the small/intimate layout of the resort creates more of a social environment, the main pool was impressive, and we enjoyed the entertainment. ROOM: We celebrated our 10 year anniversary during our recent trip to Jamaica so we splurged and booked a Beachfront Suite. The room was gorgeous and spacious, but could use some refreshing. Some of the outlets and switches didn't work, there were chips in the tile, and the paint is looking tired. We were extremely disappointed by the location of our first room... we booked a Beachfront Suites for the amazing views and, unfortunately our requests during pre-check-in were not able to be honored... we were placed in room 9109, the only Beachfront Suite with zero ocean view... first floor in building 9, right behind the AN beach. The large trees/bushes that surround the AN beach completely obstructed our view of the ocean. It's a great room category for guests who like to spend their days at the AN beach, but that's not us. haha Building 9 also had a lot of noise from the Royalton next door, especially at night. We only stayed at CN for 3 nights but they were able to move us to an amazing 3rd floor Beachfront Suite in Building 1 for our last night. The views were amazing! To be entirely honest, I think it's kinda ridiculous that these two rooms are even considered the same category because they are so vastly different. BEACH: Couples Negril offers one of the best beaches in Negril. It's in a great location on Bloody Bay where the sand and water are pristine. It's deep and long with plenty of seating. The shade is a little more scarce since Hurricane Beryl but there was still enough for everyone to have some if they wanted it. There are vendors on the beach, but they were not disruptive. There is a lot of boat traffic nowadays and since Bloody Bay is a smaller cove, the boat traffic is almost constant... it felt like there was a boat speeding past towing a tube every few minutes. They tend to travel just barely outside of the ropes separating off the swimming area and the wakes the boats create stir up the water quite a bit. It seemed like sometimes they were intentionally stirring up the water in order to get attention from the guests... maybe in an attempt to attract customers? Though that seems like a bad business practice. haha POOLS: Couples Negril has one of the best pools we've seen at a Couples Resort. Definitely better than the pool at CSA. The swim-up bar had plenty of space and everything has been well-maintained. We liked the dive pool for a quieter environment and loved the hot tub that was tucked away over there. SERVICE: Service was consistently good but not particularly great. Bartenders were accommodating, but not as friendly as what we're used to when visiting Jamaica. Most of our servers were kind and efficient. The only exception was our experience at Lychee. I believe since we were there pretty late, everyone just wanted us to finish and leave so they could close. The hostess was not particularly welcoming and our server was clearly impatient. We absolutely loved the young lady working the coffee shop. I'm forgetting her name at the moment, but I made sure to note her on our comment card. She was always so sweet and had such a beautiful personality! Always smiling and content. :) FOOD/DRINKS: Overall, CN had our least favorite food out of all the Couples Resorts. This isn't to say it was bad, necessarily, but we've preferred the food at the other resorts. Breakfast was good but the omelet station was always quite slow. The veggie bar had some good options for a lighter lunch and we loved the self-serve pizza at the beach/pool grill. The other food at the beach/pool grill was fine with the exception of the burgers which tasted very frozen. I loved the option of pizza and the ice cream machine being available with the grill for a late night snack! The tortilla chips for the nachos were delish, as well! We had dinner at the fine dining restaurant, Otaheite, on our first night. Service was great, and we enjoyed the appetizers and soup but both our entrees (beef tenderloin and lamb chops) were very over cooked. Our meal at Lychee was good but we preferred the Asian restaurants at the other resorts. We never ordered room service so I can't speak to that. The pizza at Heliconia for dinner was to die for. GYM: The gym at CN is small, but adequate. It has air conditioning which was a welcome feature considering we're used to working out in the open-air gym at CSA! There was a good variety of equipment and it was pretty well maintained. ENTERTAINMENT: CN definitely had the best entertainment and nightlife we've experienced at a Couples resort. I absolutely loved the fire dancers! The piano bar and night club always had quite the crowd in there, too. Much more than we've seen before and it looked like everyone was having a great time! The daily activities were fun and the entertainment team was great at getting people involved in whatever was going on at the time. Praises: - The towels were always out first thing in the morning! We really appreciated that. - Everything is centrally located so it's easy to get around the resort without having to walk very far. - A little less foot traffic than at CSA and the vendors are less disruptive - The pool is beautiful - The beach/pool grill is huge with great seating, a huge bar, and tons of fans. The self-serve snack options were great, too! It's a great spot to hang out during the rain. - I loved that all the dinner menus were posted over by the Beach Grill during the day Critiques: - Bartenders could be a little more welcoming/friendly - In my honest opinion, room 9108 should almost be considered a Garden Suite... or an Obstructed Beachfront Suite or something. It shouldn't be considered the same category as the other Beachfront Suites - The beach could benefit from some more shade options - The constant boat traffic was pretty annoying, especially since the bay is so small Read less

Positives: All inclusive really means all inclusive here - water sports, alcohol, all restaurants, mini bar, racket sports, daily activities, snorkelling trip, boat trips. Staff are very friendly and nothing is too much trouble. Food and drink is good quality. 4 restaurants (1 buffet style), all with different themes. Drinks are premium brands and all included. Rooms are nice, all a/c, good size, mini bar, good shower, balconies, tv. wifi. Wifi works all around the resort and on the beach with no dead spots whatsoever. Very civilised atmosphere and clientele. No children allowed, and most adults are mid aged to elderly so there's no disorderly drunks or trouble. No tipping is allowed, the policy means you get great service throughout the holiday with no need to worry about how much cash to carry around after already paying upfront for your premium holiday Negatives: Not many negatives at all. It's a top end 4* hotel, even though Tui has it rated as 5*. For an all inclusive beach resort holiday it's up there with the best. At the airport you are put in to the couples lounge to wait for your transfer, this is nice, but when the bags are waiting to be moved from the lounge to the bus, the Couples representative makes a point of asking you to tip the baggage handler as they are not part of the Couples service. Not a great start to a no tipping policy when you didn't ask for you bags to be moved the mere 25 meters to the bus, or have any cash because you've just got off the flight. The Coupes staff should move the bags for you (they accompany you to the vehicle anyway), or ask before they give them to an airport porter. Some of the daily activities get cancelled or the times get amended without notice. The website also needs updating with regards to which activities are on which days. Overall, a really nice experience, and one of the best all inclusive package resorts we've been to. Read less

Just returned from a week long stay. We took our four grown children with their spouses/significant other to celebrate our 4oth wedding anniversary and our youngest was also on her honeymoon and we celebrated several birthdays. First of all, the beach was one of the top beaches we've stayed on, having been over 25 to various resorts on multiple Caribbean islands and Mexico. It was calm and crystal clear blue. There were always plenty of loungers with shade and the floaties they provide and beach chairs to sit right in water were game changers! Yes, there is a nude beach section and it's not really private. You pass them if you take on walk on the beach in that direction but unless you have really excellent eye sight and/or stand there and gawk, you don't really see much. We talked to many people that used it and absolutely love it...so to each their own! The rooms were clean and adequate. We stayed in room 6305 which had a beautiful view and was so conveniently located (which most rooms were). It was right next to the Cassava Terrace restaurant which had some nightly entertainment but it didn't bother us and it didn't last late into the night. It's awesome that you get to pick out your mini bar options. The bathroom had good lighting but the one complaint was our shower was super hard to regulate the temperature and the water pressure was not good. Our kids all had hand held showers in addition to the rain fall shower heads but we did not have the hand held shower which would have helped a lot. The food was good overall. We ate at the Otaheite twice and both times it was excellent. We also did an ala carte night at the Cassava Terrace and it was also excellent (the snapper with herb aioli was the BEST!). The Lychee was just okay at best. I asked for some soy sauce for my noodles and they said they were out!?! We didn't make it to Heliconia. We always ate at the beach grill for lunch. The burgers and fish sandwich were good. The jerk chicken was a huge disappointment though. The chicken was good but the sauce was the worst we've ever had for jerk sauce....too much vinegar I think. Breakfast buffet was just average for an AI. A better fresh fruit selection would have been nice. It also would have been nice if there was another option for a sit down menu option at the beach for breakfast. The staff was usually friendly but there could be improvement overall. Shout out to Tennyson and O'rielle for always taking good care of us. We were extremely disappointed that they would not accommodate our party of 10 people at the Otheite restaurant to celebrate our anniversary with our children. I even emailed them before we arrived explaining our celebrations and that we planned and saved a long time to pay for our family for this trip. You can get some decent walks in on the beach. Walking past the vendors was no problem and we got the $1/minute massages on two different days which were very good. (Kady and Nicole) There are a LOT of repeat guests at this resort just because they love the small size and laid back vibe. If you're wanting a LOT of action, see elsewhere. Otherwise you will not be disappointed choosing Couples Negril! Read less