We recently had the pleasure of staying at Couples Swept Away Jamaica, which truly became the holiday of a lifetime. From the moment we arrived, the resort exceeded our expectations in every way.
First and foremost, we absolutely loved the resort itself — the beautiful surroundings, the thoughtful touches, and the vibrant Jamaican spirit that flows through every part of it. The food was exceptional, with a wide variety of dishes that truly celebrated Jamaican flavours and inspiration. Every meal felt fresh and authentic, and it quickly became one of the highlights of our days.
We also thoroughly enjoyed the complimentary watersports trips, which added a sense of adventure and fun to our stay. Whether we were out on the water or relaxing by the pool, everything was perfectly organised and easy to access. The pools and drinks were excellent, and the addition of the ice-cream machine was a delightful surprise that we both enjoyed daily.
Our room was spacious, beautifully maintained, and equipped with excellent air conditioning and ceiling fans, which made it incredibly comfortable. One of our favourite spots was the rocking chair on the balcony — my husband and I spent countless hours there, both relaxing and working, surrounded by the peaceful atmosphere.
The towel huts were a simple but brilliant touch, saving us packing space and ensuring we always had fresh towels available. We also loved the padded sunbeds that doubled as lilos, which we made great use of both in the pool and the sea.
The security team also deserves special recognition. Their presence was reassuring without ever feeling intrusive. They did an excellent job of maintaining a safe and relaxing environment and were fantastic at gently ensuring beach vendors didn’t disturb us once we were set up on the beach.
While all of these elements made our stay outstanding, what truly transformed this trip from a one-time holiday into what we hope will become an annual tradition was the incredible staff — particularly at The Palms Restaurant.
We would like to highlight Orlando, who truly made every morning special. His warm welcome, sunny personality, impeccable manners, and genuine love for his work shone through every single day. Seeing him in the mornings became one of our favourite parts of our routine — he made us feel like family.
Alongside Orlando, we want to commend Shannen, Kimberly, and Devon, under the wonderful management of Melissa. This team welcomed us with such genuine joy and hospitality every day. They remembered our preferences (especially our morning coffees!) and greeted us with big smiles and open arms. Even on days when we weren’t particularly hungry, we made sure to stop by just to see them, and if we were heading out on a trip, we’d let them know in advance — that’s how much we looked forward to their company.
Their energy, kindness, and outstanding service were hands down the best part of our stay. Because of them, combined with the beauty of the resort itself, we’ve decided that despite the almost 20-hour journey from our home in Cornwall, we will return to Couples Swept Away every year.
We kindly ask that management recognises this exceptional team for their dedication and service. They are a true asset to Couples Swept Away and a huge reason why guests like us fall in love with the resort.
Thank you once again for everything. Couples Swept Away has truly captured our hearts, and we can’t wait to return.
