Sunset At The Palms

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Sunset At The Palms | Negril, Jamaica | Virgin Atlantic Holidays

Negril, Jamaica

4 stars

Available offers

Booking Bonus: Book by 13 Mar '26 to receive up to 61% off the accommodation cost between 3 Jan '26–2 Jan '27. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply.

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, ensuring your stay in Negril is everything you want it to be. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices, and we particularly love the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

Kayaking
Snorkelling
Windsurfing
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Close to Beach

Explore the local area

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel Information

Room Information
Room Upgrade Information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with private balcony, air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea/coffee making facilities, fridge stocked with bottled water, soft drinks and local beer (replenished daily), iron and ironing board, slippers, and bathrobes.Treetop Standard rooms are along the pathway and border the road separating the gardens from the beach property. Rooms feature dark-wood flooring, wooden-louvered windows and 1 king-sized platform bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated.

Hotel details

Dining

Palm Grove Restaurant (buffet restaurant open daily serving breakfast, lunch, dinner and late night snacks), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week), Lotus Leaf Restaurant (Caribbean fusion cuisine, open select evenings 3 nights a week) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc. plus a weekly beach bbq). Bamboo Pool Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm). Room service*.

Fun and Games

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Guided nature walks. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Entertainment

Live music nightly. Weekly Manager's cocktail party.

Handy Stuff

Gift shop. Room service* (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening). Bookings with 5 nights minimum will receive Club MoBay VIP Service, added automatically by the hotel if booked 60 days prior to arrival (subject to availability).

Minimum Stay

3 nights

Additional Information

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Trip advisor rating

4.6/5

4,312 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

73%

Very Good

19%

Average

Poor

Terrible

“Amazing vacation just needs some TLC”

Jan 29, 202678eileent

We just got back from our first time at Sunset at the Palms. We travelled with two other couples, one of the couples this was their third visit. First thing we noticed on the travel to the resort that the island is still not totally recovered from the Hurricane and locals saying they are still do not have running water and power. When we arrived all those concerns went alway. The resort was in amazing shape with only a few indications of the hurricane damage. The employees were amazing!!! More than helpful and extremely friendly. The rooms (tree houses) were very "cool". They were clean and the decor was vey tropical. I would say the rooms do need some "TLC". The balcony door handle fell off in our when opening, the faucet in the washroom fall apart and the light beside the bed also fell apart when turning it on. The resort is very small and is perfect for a quiet getaway. The only downside is that it is very close to the road, so traffic can be heard from the balcony especially in the morning. If you have mobility issues I would not recommend the resort. There are 10 steps up to the entry to the room. The beach is across the road from the resort, you have to cross the road with assistance of resort staff. Then is a fair walk to the ocean front. I would suggest the resort provide a golf cart to help move people back and forth who require assistance. The beach and ocean was amazing, a couple of days where a bit choppy but mostly the ocean was calm and enjoyable to swim and float. There are some locals hocking wears further down the beach, and if the approach guest security will approach to ensure you are not being bothered. The food was good, the Locus restaurant food was amazing. Entertainment was enjoyable especially Paul the piano man.

“If your looking for a quiet getaway you should come to this resort”

Jan 28, 2026Mr-MrsAnonymous

Good Day to the sunset family we recently departed your resort and i have to say we had a wonderful stay at the resort the service was a 5/10 our server was amazing her name was Tamika. the room was dated but it was comfortable the atmosphere 4.5/10 room for improvement noise level was a 10/10 we were far from the road so it did not bother us now for the front of the house the agents were ok however our personal concierge her name Bianca she was amazing she went above and beyond to ensure our stay was great we had a little hiccup she was assisting us then she was going to confirm something with her supervisor i said to her aren't you the supervisor she said no i was shocked i do believe she deserve a raise or a promotion the other agent that assisted us when Bianca was not there was Tarine i couldn't forget her name because my grand niece has that name she assisted us the best she could when Bianca was not there now for the gentleman who brought down our bag i don't remember his name but he had on a pink shirt he is an excellent worker we requested to get some extra water to our room he came back with a entire case of water. and on the beach we had bartender by the name Brittney she is greatest on the resort side at night the bar man by the name of cash he is the man every drink was top tier some drink was unavailable but overall we had a good time we would definitely return much love and see you next time

“Relaxing Scenic Resort”

Jan 28, 2026Ian S

Hi I submitted this revview earlier today but I posted it on an account I do not use ...Please can you swap it to this one please.. We've just returned from SATP following an 11 night stay at this lovely hotel , as already highlighted by so many it is the staff that make this place what it is , they are so friendly and helpful ,there are too many to mention but each person we encountered in and the around the hotel were amazing .The rooms/cabins are quite big and comfortable although a bit more wardrobe space may have helped, we had plenty of birds visit us on the balcony on a daily basis and it was great to feed them. The gardens are in great shape despite the damage that Hurricane Melissa obviously caused and it was nice to walk around all of the greenery, food was generally good in the buffet but the meals in the Lotus leaf restaurant were amazing ,especially the rack of lamb, towards the end of our stay tea bags were in short supply at breakfast time but this was a minor inconvenience and wasn't a problem. I would be quite happy to give this resort 5/5 however there was one thing that stopped me and that was the reserving of sunbeds especially at the beach , quite often beds were reserved early and left vacant until late morning ,I spoke to a beach staff member about this and was told ,there was 'nothing that he could do' about it, which shouldn't be the case, I did move towels off unoccupied beds on one occasion myself when we needed them and when the culprits turned up the staff member was very unsupportive (however we did not budge) towards us, I do feel that the hotel management should address this issue. The beach itself is lovely with amazing sand and easy access into the sea We would definitely like to return to this hotel in the future but it is a very expensive trip from the UK so we will see what the future holds, but I'm hopeful.

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