Sunset At The Palms

Negril, Jamaica

Star rating

Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Palm Grove Restaurant
Tree Top Deluxe Room
Deluxe
Deluxe
Deluxe
Treetop Deluxe
Tree Top Suite
Tree Top Suite
Tree Top Suite
Palm Grove Restaurant

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, as their aim is to help you fully enjoy your time in Negril. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices from the extensive International buffet at Palm Grove Restaurant to the creative Caribbean fusion menu at the à la carte Lotus Leaf. Guests rave about the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea and coffee maker, fridge stocked with bottled water, soft drinks and local beer replenished daily, iron and board, slippers, bathrobes and nightly turn-down service. Treetop Standard rooms are along the pathway and border the road separating the gardens from the beach property. Rooms feature dark-wood flooring, wooden-louvered windows and 1 king-sized platform bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated. 

Treetop Deluxe rooms are located further into the resorts gardens and have dark-wood floors and a private porch, with 1 king-size bed, sleeping maximum 2 adults.

One-Bedroom Treehouse Suites are two-level suites boasting an expansive veranda, with a daybed or hammock on the first floor and 2 day beds. The master bedroom is on the second level, with 1 king-size bed.

Palm Grove Restaurant (open daily serving breakfast, lunch and dinner), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week), Lotus Leaf Restaurant (dinner; Caribbean fusion cuisine, open select evenings 3 nights a week) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc). Bamboo Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm).

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Nature walk. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service* (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening). Bookings with 5 nights minimum will receive Club MoBay VIP Service, added automatically by the hotel if booked 60 days prior to arrival (subject to availability).

3 nights.

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3067)
  • Very good (784)
  • Average (230)
  • Poor (90)
  • Terrible (56)
Image of the Tripadvisor rating Not a beach hotel.

May 19, 2025 160steenc Vaerloese, Denmark

We, a couple, stayed at SATP from 10th to 24th April 2025. After one night in 700 area we changed room to 403, much closer to restaurants, pool etc. The hotels big asset is the wonderful beach, a friendly staff ( most of them ), special thanks to Nevado and Shirlain at the poolbar and the effective team at beachbar for doing a excellent job, the… Read more
We, a couple, stayed at SATP from 10th to 24th April 2025. After one night in 700 area we changed room to 403, much closer to restaurants, pool etc. The hotels big asset is the wonderful beach, a friendly staff ( most of them ), special thanks to Nevado and Shirlain at the poolbar and the effective team at beachbar for doing a excellent job, the hotel located beautiful in a jungle surrounded with palms and wake-up songs performed by birds from 4 am. The rooms could need a general improvment, we hit our shin several times on a very clumsily constructed bedbottom and the wardrobe placed on the bathroom without venting so our clothes were always slightly damped with moistrure. The breakfast was good but yoghurt missing most of the time ( on a 4 star hotel ). Lunch/dinner were, a poor standard; for the most part vegetables has been in/out the kitchen several times, not inviting, pumpkin soup served 7 days in a row and dessert cakes were not covered in the heat and should also have been on ice. We mentioned this to the staff but no action taken. Beachparty with dinner was held with no information to us and a lot of other guests so we first arrive when the party was over, no dinner to us. Visiting the Pianoman at the PianpBar was very entertaining. This is not a 4,5 star hotel, but 3,5 star on a sunny day. Despite several shortcomings we would like to visit the hotel again especially for the excellent beach. Regards Steen Christensen, Vaerloese, Denmark Read less
Image of the Tripadvisor rating Perfect experience

May 18, 2025 Gavin P

A much needed relaxing break sunset at the Palms really did deliver this experience, From the moment we arrived and checked in at reception it really did feel like home and the long journey from the UK was very quickly forgotten. All of the staff at this resort were truly amazing from the bar staff to the restaurant and beach boys all so… Read more
A much needed relaxing break sunset at the Palms really did deliver this experience, From the moment we arrived and checked in at reception it really did feel like home and the long journey from the UK was very quickly forgotten. All of the staff at this resort were truly amazing from the bar staff to the restaurant and beach boys all so friendly and welcoming, the chefs show case dinner was something we have never experienced before at any other resort and this was truly a great experience to have. Paul the piano man was absolutely brilliant and we could watch him night after night very engaging and entertaining. The grounds are kept immaculate thank you to Lynford and the team who are so passionate about what thet do and it truly shows on the beauty around the resort. We had lunch with the goats again a brilliant experience it’s lovely to see and hear that they are so very well looked after. Our room was very private and we loved the sound of the tree frogs at night and the birds by morning we had a humming bird feeder from reception and loved seeing them visit us throughout our stay. The beach well what can I say but WOW we have been to many Caribbean islands and this beach was absolutely beautiful with calm sea and lovely sand the staff at the beach were always at hand with beach towels and tables and even gave us a red flag for when we needed drinks and food which we really thought was a great touch. The musicians on the beach where so talented and really gave us the Jamaican vibe these are people We will never forget Overall if you are looking for a low key relaxing holiday and appreciate beauty and friendly staff who do and will do the extra mile to ensure your time here is the optimum experience then this resort is definitely for you. Sunset at the palms we will be back Read less
Image of the Tripadvisor rating Beautiful space, annoying practices.

May 16, 2025 Nana B New York City, New York

To start, I would like to say that the property is wonderful. I can see why people love staying here. The property provides tranquility and you hear only birds when sleeping and nothing else. It is by 7-mile beach as well, which is beautiful and ocean blue. There is a stark contrast between this ocean and that of Montego Bay, where we stayed as… Read more
To start, I would like to say that the property is wonderful. I can see why people love staying here. The property provides tranquility and you hear only birds when sleeping and nothing else. It is by 7-mile beach as well, which is beautiful and ocean blue. There is a stark contrast between this ocean and that of Montego Bay, where we stayed as well. This beach is pristine, with no rocks in the water, less planktons and trees in the water and is so much cleaner. The staff were friendly and helpful, when available. There were some hiccups, however. The phone in the room did not work and when we brought it to the front desk's attention, no one came to fix it. When we were leaving, because again, the phone was not working, we had to request a luggage pick up by asking someone to notify the front desk. They told us they would send someone to come fix it and no one came. Another thing I also have come to detest is the fact that suddenly, room service costs more even at an all-inclusive restaurant. They told us it would be $15 extra, which is insane. Nowhere else do I encounter this than when I leave European countries and this is a terrible practice by African and Caribbean countries. If I am paying for all-inclusive, it should be exactly that and this idea of Nickle and diming your guests is flagrant. Another flagrant issue I experienced was asking the waiter which item between 2 things on the menu she would suggest. The lady told me that they were not allowed to try the food. Now, correct me if I'm wrong but what kind of sense does that make? If the staff serving the food cannot try it, how would they know what is good or not? That is an insane practice that needs to stop immediately. They also tried to encourage us to exchange our money into smaller dollar bills instead of the local Jamaican dollar. This, it seems, was to get us to tip higher because when I insisted that I receive Jamaican dollars, the lady gave me the lowest bill of $500 jmd, instead of $100 jmd I saw in her hand, which meant we had no choice but to tip everyone with the lowest bill we had. That should be our choice and there should be laws against allowing outsiders to use any bills other than the local bill. Read less
Image of the Tripadvisor rating Rip off

May 13, 2025 H4569XDjamesl

Horribly dated resort. Private each is not private at all. No service on the beach we had to get up to order drinks. Food is marginal at best. For the money quite honestly the place is horrible. First and last time. Won't make the same mistake twice.
Image of the Tripadvisor rating I Love Sunset at the Palms!!!

May 13, 2025 deblivermore

I love Sunset at the Palms!!! I have been three glorious times! Reasons to Love SATP: 1. Beautiful rooms, facilities, beach and jungle 2. Great food 3. Fantastic staff!!! Can't wait until next time!!!