Sunset At The Palms

Negril, Jamaica

Star rating

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, ensuring your stay in Negril is everything you want it to be. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices, and we particularly love the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with private balcony, air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea/coffee making facilities, fridge stocked with bottled water, soft drinks and local beer (replenished daily), iron and ironing board, slippers, bathrobes and nightly turn-down service.

Treetop Standard rooms are along the pathway and border the road separating the gardens from the beach property. Rooms feature dark-wood flooring, wooden-louvered windows and 1 king-sized platform bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated.

Treetop Deluxe rooms are located further into the resorts gardens and have dark-wood floors and a private porch, with 1 king-size bed, sleeping maximum 2 adults.

One-Bedroom Treehouse Suites are two-level suites boasting an expansive veranda, full bathroom, and lounge with TV and 2 day beds on the ground floor. The second level features another full bathroom, balcony, the master bedroom with a second TV and 1 king-size bed, sleeping maximum 4 adults.

  • Book by 30 Sep '25 to receive up to 65% off the accommodation cost between 01 Jul '25 - 02 Jan '27 .  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 
  • VIP Club Mobay Arrival Service Complimentary: Receive complimentary VIP  Club Mobay on arrival into Montego Bay airport. Book by 30 Sep '25 for travel between 3 Jan'26-2 Jan’27 when staying a minimum of 5 nights. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 
  • Free Nights: Stay for 7 nights, pay for 6 for stays completed between 3 Jan'26–2 Jan '27, book by 29 Aug'25. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 

Palm Grove Restaurant (buffet restaurant open daily serving breakfast, lunch, dinner and late night snacks), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week), Lotus Leaf Restaurant (Caribbean fusion cuisine, open select evenings 3 nights a week) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc. plus a weekly beach bbq). Bamboo Pool Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm). Room service*.

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Guided nature walks. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service* (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening). Bookings with 5 nights minimum will receive Club MoBay VIP Service, added automatically by the hotel if booked 60 days prior to arrival (subject to availability).

3 nights

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3096)
  • Very good (791)
  • Average (230)
  • Poor (90)
  • Terrible (56)
Image of the Tripadvisor rating A little piece of palm tree paradise 🌴

Aug 6, 2025 Kazwebbo Huddersfield, United Kingdom

We have just returned from an 11 night stay at this truly magical and tranquil place. All the staff were friendly and cheerful and looked after us very well. The tree-house style rooms were well appointed and I loved sitting out on the deck during the daily afternoon downpours. Falling asleep to the sound of tiny tree frogs singing their hearts… Read more
We have just returned from an 11 night stay at this truly magical and tranquil place. All the staff were friendly and cheerful and looked after us very well. The tree-house style rooms were well appointed and I loved sitting out on the deck during the daily afternoon downpours. Falling asleep to the sound of tiny tree frogs singing their hearts out was wonderful too. The beach is lovely and we spotted many little starfish on the seabed and a couple of large rays also, so be careful where you're standing! The sand is soft and the water so calm, clear and warm for swimming or floating around and reading a book. I loved listening to the musicians who stop and play along the beach whilst sunbathing . Back at the hotel, we often had the pool to ourselves and enjoyed many a cocktail at the swim up bar. My only issue (and I am complaining about paradise!) was the food offered during the day. Breakfast was good, but there is no lunch buffet, something | think should be offered given the price point of this holiday. You have to order food fresh (terrible, I know!) and the service can be really slow, with wait times sometimes over an hour. The options were limited for me as a non meat eater at lunchtime too. A simple salad bar would have been much appreciated. Overall, we had a great time and I never went hungry. Lots of the food felt authentically Jamaican and had a good amount of spice and flavour. The frozen Jiggy coffee was delicious and a must try. We will hopefully return one day. One love! 💚🌴🐸☀️ Read less
Image of the Tripadvisor rating Perfect relaxing holiday

Aug 2, 2025 Andrew B

Wow, what a wonderful 2 weeks!! We really needed a relaxing chilled holiday and that’s what we got. It’s a fantastic hotel, very different to the huge concrete hotels you see along the coast. It’s small in comparison, very quiet and perfect for a chilled break. The lodges are great set in amongst all the trees and wildlife. The staff are… Read more
Wow, what a wonderful 2 weeks!! We really needed a relaxing chilled holiday and that’s what we got. It’s a fantastic hotel, very different to the huge concrete hotels you see along the coast. It’s small in comparison, very quiet and perfect for a chilled break. The lodges are great set in amongst all the trees and wildlife. The staff are brilliant. The bar staff, waiters, pool guys, reception, gardeners, cleaners, security who see you safely across the road to the beach. All go out of their way to say hello, ask how you are and want to help when needed. Special shout outs to Cashwaine, Jason , Bianca, Brittany, shirlene, Nevada and Cornelius who all went out of there way to make our stay very special. We would definitely recommend a stay here Read less
Image of the Tripadvisor rating Beautiful Resort with the most welcoming staff and stunning scenery

Aug 1, 2025 MarieeT12

My husband and I have just returned from a week here. We were sad to leave as the hotel is just beautiful and relaxing. The pool area and swim up bar was peaceful and picturesque. The beach was just beautiful and the service at the beach bar / restaurant was excellent. The locals all walk past trying to sell their items but are all friendly and… Read more
My husband and I have just returned from a week here. We were sad to leave as the hotel is just beautiful and relaxing. The pool area and swim up bar was peaceful and picturesque. The beach was just beautiful and the service at the beach bar / restaurant was excellent. The locals all walk past trying to sell their items but are all friendly and don’t bother you. There’s water sports like canoes and paddle boards which are free to use and not too busy so easy to get on. There is a road between the hotel and beach but security stop the traffic for your safety and it really Isn’t a problem or off putting. The treehouses were great and secluded and the day bed was lovely to sit and listen to the wildlife that you were surrounded by. The most impressive part of our holiday was how attentive and friendly every single member of staff were. You felt at home from the moment you arrived and everyone was so helpful and hardworking to ensure your stay was perfect. We don’t usually return to the same hotels , but this is definitely one that we intend to go to again in the future ! It may not be a 5* star due to some amenities and lack of but it truly is a 5* star stay due to the employees. There isn’t much in entertainment in the evening, which was our intention and perfect for the holiday we wanted but the martini bar after dinner is nice to sit around and meet other couples on their holidays too. Read less
Image of the Tripadvisor rating A real fun and beautiful resort

Jul 27, 2025 caraf457 Woodbridge, va

Sunset at the Palms is the perfect place to stay. The treehouse was beautiful and it was so nice to be in a quiet place. I loved my treehouse so much that I will be returning. The concierge was so welcoming and made me feel special. Everyone at the resort was so friendly from the waiters, waitresses to the wonderful bartenders and… Read more
Sunset at the Palms is the perfect place to stay. The treehouse was beautiful and it was so nice to be in a quiet place. I loved my treehouse so much that I will be returning. The concierge was so welcoming and made me feel special. Everyone at the resort was so friendly from the waiters, waitresses to the wonderful bartenders and housekeepers. The food was really delicious and it was a different theme every night. Lotus leaf and the Chef Showcase is also a must try! If you want to be with nature and away from the concrete buildings, Sunset at the Palms is definitely for you. I can't wait to return! It's my happy place. Also, as a solo traveler, I felt very safe. Everyone there makes sure you are ok and that your vacation is going well. I will be back! Thank you so much to the staff at SATP. Cara F Read less
Image of the Tripadvisor rating Boutique all inclusive

Jul 24, 2025 Cacy P

Absolutely love this place. It’s a small boutique all inclusive. The staff will know your name. You don’t get lost in the crowd. Jason the waiter my favorite. Food is average but chefs night great. It’s a quiet resort but customer service excellent. The beach is beautiful and so convenient. I will definitely come back.