Sunset At The Palms

Negril, Jamaica

Star rating

The hotel

Nestled in 10-acres of delightful tropical, lush gardens, the Sunset at the Palms is a sure-fire winner for adults looking for a peaceful and pampering retreat. Offering a personalised concierge service, the dedicated team are happy to assist as soon as you arrive, ensuring your stay in Negril is everything you want it to be. From arranging transportation and booking excursions to making dining reservations and organising special occasions, nothing is too much trouble. Renowned for its unique and intimate accommodations, stay in exquisite wooden bungalows that sit atop sturdy stilts, so you feel like you’re in a tree house, with polished wood floors, sleek showers with body jets and airy balconies furnished with a relaxing day bed. There are three different dining choices, and we particularly love the spicy Jamaican ‘Jerk’ chicken that’s served at the Beach Bar and Grill during lunch — don’t miss it! The pool is perfect for lounging in the sun, or it’s a short escorted walk over the road to the celebrated Bloody Bay, a spectacular stretch of white sand beach fringed with picture-perfect palm trees.

Amenities

  • Kayaking
  • Snorkelling
  • Windsurfing
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

On the western tip of Jamaica in Negril, across the road from Bloody Bay, a 2-mile stretch of white-sand beach. Transfer time from Montego Bay Airport: 1 hour 30 minutes.

Hotel information

85 rustic treehouse-style rooms and suites, spread throughout 43 individual wooden buildings with no lifts. All with private balcony, air-conditioning, wooden fan, satellite TV, complimentary WiFi access, safe, hairdryer, tea/coffee making facilities, fridge stocked with bottled water, soft drinks and local beer (replenished daily), iron and ironing board, slippers, bathrobes and nightly turn-down service.

Treetop Standard rooms are along the pathway and border the road separating the gardens from the beach property. Rooms feature dark-wood flooring, wooden-louvered windows and 1 king-sized platform bed, sleeping maximum 2 adults.

All Inclusive of: all meals and snacks. All drinks including premium brands and wine by the glass. All activities and entertainment above unless otherwise stated.

Treetop Deluxe rooms are located further into the resorts gardens and have dark-wood floors and a private porch, with 1 king-size bed, sleeping maximum 2 adults.

One-Bedroom Treehouse Suites are two-level suites boasting an expansive veranda, full bathroom, and lounge with TV and 2 day beds on the ground floor. The second level features another full bathroom, balcony, the master bedroom with a second TV and 1 king-size bed, sleeping maximum 4 adults.

  • Book by 30 Sep '25 to receive up to 65% off the accommodation cost between 01 Jul '25 - 02 Jan '27 .  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 
  • VIP Club Mobay Arrival Service Complimentary: Receive complimentary VIP  Club Mobay on arrival into Montego Bay airport. Book by 30 Sep '25 for travel between 3 Jan'26-2 Jan’27 when staying a minimum of 5 nights. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 
  • Free Nights: Stay for 7 nights, pay for 6 for stays completed between 3 Jan'26–2 Jan '27, book by 29 Aug'25. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply. 

Palm Grove Restaurant (buffet restaurant open daily serving breakfast, lunch, dinner and late night snacks), Chef's Showcase Under the Stars - the Executive Chef features authentic local cuisine and garden produce with a Mediterranean twist (open select evenings each week), Lotus Leaf Restaurant (Caribbean fusion cuisine, open select evenings 3 nights a week) and Palm Breeze Beach Bar and Grill (daily 10:00am-6:00pm; casual snacks, sandwiches, Jamaican ‘Jerk’ specialities, smoothies etc. plus a weekly beach bbq). Bamboo Pool Bar with swim-up facility (10:00am-1:00am), Irie Martini Bar (6:00pm-11:00pm) and Blue Coffee Cafe (11:00am-5:00pm). Room service*.

Live music nightly. Weekly Manager's cocktail party.

Swimming pool with swim-up bar. Large whirlpool bath on the sun terrace. Upgraded beach facilities, including chic cabanas, chaise lounges, beach huts and open-air massage areas. Spa facilities*. Fitness centre. Non-motorised water sports: paddle boards, kayaking, snorkelling and windsurfing. Island cooking classes and Mixology cocktail making classes (once per week). Guided nature walks. Daytime activities and evening entertainment. Mountain biking* and golf* nearby. ScubaCaribe school*. Ricks Cafe Sunset Cruise* and Half Moon Cruise*.

Gift shop. Room service* (7:00am-9:00pm). Complimentary WiFi access in all rooms, the lobby and the internet centre. Personal Sunset Concierge (assisting with personalised check-in, and general assistance throughout, including calling guests each day with the time of sunset that evening). Bookings with 5 nights minimum will receive Club MoBay VIP Service, added automatically by the hotel if booked 60 days prior to arrival (subject to availability).

3 nights

* Denotes local charge.

Please note: this hotel accepts guests over 18 years only.

Please note: this hotel is not suitable for wheelchair users as all accommodation is on stilts, with a stairs up to the accommodation (no lifts).

Please note: there is a dress code for Lotus Leaf Restaurant and Chef’s Showcase dining experiences.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3089)
  • Very good (790)
  • Average (230)
  • Poor (90)
  • Terrible (56)
Image of the Tripadvisor rating A Hidden Gem

Jul 9, 2025 Greg T Toronto, Canada

Sunset at the Palms is a hidden gem and we would go back in a heartbeat. My wife and I shared 10 wonderful days there in June 2025. The resort experience was great but, like any resort, there are some things that could be improved. Hence the 4-star rating. We chose this resort based on other reviews on Trip Advisor by previous guests, knowing it… Read more
Sunset at the Palms is a hidden gem and we would go back in a heartbeat. My wife and I shared 10 wonderful days there in June 2025. The resort experience was great but, like any resort, there are some things that could be improved. Hence the 4-star rating. We chose this resort based on other reviews on Trip Advisor by previous guests, knowing it was not a 5-star resort, but it fitted our needs both financially and it met our expectations. I’ll try to keep it short and summarise the pros and cons, and you can take it from there. Pros: The staff really make this place; they are the best!. Standouts are Lynford (gardener), Michael (chef), Dotlyn (security), and Brittany (bar). Clean cabins and outstanding cleanliness of the resort. Quiet and private resort hidden amongst lush foliage and gardens (not a “concrete jungle”). Wake up to the sounds of birds and go to sleep to the sounds of tree frogs. Great private beach with enough thatched huts and lounges, security, clear and warm water. The food was very tasty, a variety that changes daily, fresh fruit, and the Jamaican jerk and scotch-bonnet-pepper touch. There was a great selection of cocktails at the bar. The Martini Bar was a nice touch. The friendly cats in the restaurant were a touch of home (Take a bag of cat treats for them when you go). Only 85 cabins/treehouses, not crowded. Comfortable bed. A/C worked well. Cons (Management, please note): Too little entertainment, no stage shows, same reggae band twice weekly, a mento band one night. Only one small pool, but nice. Premium liquor lacking. Rains caused having to wade through ankle-deep water on the walkway to get to our room #407, we had to go to dinner with wet beach shoes. The hot tub was closed for 5 days for “maintenance”. Wi-fi in the resort and room was intermittent. Room phone not working for days. No cream for coffee in restaurants. No ice cream anywhere (unbelievable for me). More specialty restaurants needed, only one specialty restaurant at the resort with not enough variety. General comments: In June, it rains every afternoon so be prepared for this. Adults only. Not a “party resort” (which is what we wanted). There is good snorkeling in the area. Short walk to the beach across a busy two-lane highway, but there are crossing guards there to help. Calm clear water at the beach but if you like bobbing in the waves, Bloody Bay is not the place for you. You get what you pay for and overall, we had a very pleasing and enjoyable time, and we will go back. It was very good value! Highly recommended. Read less
Image of the Tripadvisor rating A home away from home

Jul 9, 2025 ecinahsw2019 St. Ann's Bay, Jamaica

From the moment I entered the property, I felt a sense of peace. The energy and atmosphere felt like a home away from home, very Zen. The Manager, Ms Donna Grant, and her amazing staff ensured that our stay was one for the books. The treehouse-style accommodations, the sound of birds chirping at sunrise, and the lush greenery all around created… Read more
From the moment I entered the property, I felt a sense of peace. The energy and atmosphere felt like a home away from home, very Zen. The Manager, Ms Donna Grant, and her amazing staff ensured that our stay was one for the books. The treehouse-style accommodations, the sound of birds chirping at sunrise, and the lush greenery all around created the perfect reset for both body and mind. It's the perfect spot if you want to just slow down and breathe. It was a 10/10 experience. Read less
Image of the Tripadvisor rating Relax full and piece full exactly what me and the wife was looking for

Jul 9, 2025 Lenox J

Very friendly staff. Was very nice atmosphere was so good not the typical resort themenice quiet place to get away very enjoyable would recommend it to couples who just want to have some me time and not be bothered with the young partying grous
Image of the Tripadvisor rating The most amazing resort

Jul 2, 2025 HayleyJayne90 Southampton, United Kingdom

This resort is like a little slice of paradise! I’ve just come home from a 10 day stay at sunset at the palms and everything about it was amazing. I checked in online before arriving, and check in on arrival took all of 5 minutes with a welcome drink 🍸 We were then taken to our room which is a treehouse style bungalow. These bungalows are… Read more
This resort is like a little slice of paradise! I’ve just come home from a 10 day stay at sunset at the palms and everything about it was amazing. I checked in online before arriving, and check in on arrival took all of 5 minutes with a welcome drink 🍸 We were then taken to our room which is a treehouse style bungalow. These bungalows are amazing, nestled in the trees in which you can hear all of the wildlife at night - I think maybe tree frogs? The rooms are very spacious and clean with large bathrooms and a large walk in shower. Plenty of space for storage of clothes and putting your suitcases out of site. Each room comes equipped with mini fridge - which is restocked daily with water, coke and red stripe. An iron and ironing board, and a kettle with teas a coffees. The resort grounds itself were absolutely beautiful, well kept and springing to life with different varieties of plants and flowers. You can also take a tour with the gardeners. The beach if absolutely breathtaking, with crystal clears waters and white sand. We’d spend each morning there before the afternoon showers. Looking for the Stingrays and carbs. The small pool is amazing with a swim up bar and plenty of sun beds. All of the staff were absolutely amazing, very friendly and approachable. The food was great, different themes each night which made a nice change each day. We tried both of the Al Carte restaurants which were both good. I really liked the Chefs showcase which highlighted the younger upcoming chefs, which each of them doing a little something. The coconut curried shrimp will live in my dreams forever more. We booked YS falls and Black River excursion through the resort- which was a little costly and you didn’t get a lot of time at all at YS - we only got an hour there. When really you could’ve done a full day there alone. Was absolutely beautiful. The only downfall was our driver for the excursions- although he seemed nice enough and attentive and really knowledgeable. He let it all down my literally stamping on a cats head whilst we were eating our lunch. As you can imagine this put a massive black shadow over the excursion and everyone who was there with us, upsetting a number of guests. Admittedly this is no reflection to Sunset at the palms or the amazing staff there. We will definitely be back to our little slice of paradise at Sunset at the Palms. Read less
Image of the Tripadvisor rating Loved the Bungalows!

Jun 29, 2025 marybethm192

SATP resort was an amazing experience. We stayed for 2 weeks and as our vacation winded down, we wished it was even longer. From the moment we arrived, the staff was amazing. The concierge staff was quick and efficient checking us in - I would advise online check-in before arrival. Krystal and Banka were friendly and helpful amongst others… Read more
SATP resort was an amazing experience. We stayed for 2 weeks and as our vacation winded down, we wished it was even longer. From the moment we arrived, the staff was amazing. The concierge staff was quick and efficient checking us in - I would advise online check-in before arrival. Krystal and Banka were friendly and helpful amongst others whose names I unfortunately can't remember. Names on the nametags were way too small!! We got a tour of the grounds before we were brought to our bungalow. The bungalows are nestled amongst greenery and flowers. Now remember, these bungalows are "rustic" and in "nature" so if you are looking for modern hotel room, this is not your resort. We loved it! Yes, the rooms definitely need updating but we didn't spend time in the bungalow except to sleep and shower. If you need quiet to sleep, this is also not your resort. The first night we wondered if we would be able to sleep due to the frogs being so deafening loud but by the second night, it was rather soothing. Bungalows have shutters and screens rather than glass, sound proof windows. When the frogs stop, the birds start in the early morning. So here are some pros of SATP: -Friendly staff - shout out to the servers - Andrice, Jason, Claudette and Andre - above and beyond for service. Bartenders - Nadine and Brittney - so friendly and always made sure we had a drink. Chef Michael, along with his kitchen staff, went above and beyond for delicious food. -Buffet was delicious but also try the Chef's Showcase and Lotus Room for dinner. -We visited during rainy season so resort was very quiet. We loved that! Number of guests was minimal so we really got to know other guests. Met as strangers but left as friends. -Walking to the beach was not that far from the resort. Yes, you need to cross over a busy road but there are crossing guards that stop traffic to let you cross. -Beach was well taken care of and the lifeguards helped find a spot along with giving us towels and a table. -Landscaping is BEAUTIFUL! Yes, there are some mosquitos but the resort sprays every day to help eliminate as many as possible. -Pool - well maintained and quiet. We went to the beach in the morning, would eat lunch at the beach and then head back to the pool in the afternoon due to rain. -Bungalows are spread out so we rarely saw other guests walking on the paths. Here are some cons: -Due to the rain in the afternoons, our first bungalow had a leak in the roof. One of the pillows on the bed was soaked. I called the concierge and they quickly found us a bungalow right across from where we were staying. Things get fixed on Jamaica time so not sure how long it would have taken for it to get fixed. Next bungalow had glass and shutters on the windows but we could still hear the frogs and birds. We actually said we missed the screens and being able to hear them even more than we could. -Second bungalow had a few issues that we reported to the concierge. No hot water when we first arrived but they quickly sent someone to re-light the pilot light in the hot water heater. -The AC was a hit or miss. It would work during the day and then in the evening it would get an error code and shut off. We would turn it off and try restarting it but it would go on and off all night. It was also making weird clicking noises, which I recorded and showed to the concierge. We spent a week and a half with this problem. We talked to the concierge daily, showed them the video, picture of the error code and times it would happen. Concierge said they would contact maintenance but it was never fixed. We kept telling them it only happened at night so it was frustrating when we couldn't sleep due to the stuffiness and light blinking on the AC unit. -This bungalow (#101), seemed closer to the road and did have some loud traffic noise at night. We could hear motorcycles (and vehicles) which seemed to be going 100 mph early in the morning. Knowing that this is a rustic resort, we didn't let any of this ruin our vacation. Overall, we loved our stay at this resort and plan to return. I would suggest getting a deluxe bungalow so it is away from the road. Thank you SATP for a wonderful stay! Read less