A pleasant break from weather in Ireland. Martina
Jul 29, 2025 Raymond M
The resort is small with 3 restaurants. The food is of a very high standard, particularly the Casanova Restaurant.
The rooms are spacious and fairly modern with a good sized bathroom.
The aircon in our room was new and made sleeping very comfortable. On the down side the extractor fan in the bathroom did not work which left the room a little…
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The resort is small with 3 restaurants. The food is of a very high standard, particularly the Casanova Restaurant.
The rooms are spacious and fairly modern with a good sized bathroom.
The aircon in our room was new and made sleeping very comfortable. On the down side the extractor fan in the bathroom did not work which left the room a little damp. This in turn prevented the phone chargers from working but reception charged our phones without fuss.
The beach at the main part of the hotel was quiet and relaxing with a pool only a few yards from the clean sandy beach.
The staff were very helpful generally and some went above and beyond to greet and make guests comfortable. A special mention for Ivaney in room service, Carol in the breakfast area who sings gracefully every morning and Yasheken who greets guests at Palazzina. Lloyd and Herde in bar service were very helpful and approachable and Machugh was a good entertainment host/coordinator.
If I could make some suggestions, I would ask that complimentary access for boat trips etc are better explained and that staff in the customer service area are more approachable for help and guidance. As the face of the hotel, I think some… could be more pleasant and strive harder to offer assistance for new guests who have not been before.
I would rate the hotel as 4 star in comparison to others we have visited in the Caribbean, mostly because of restaurant options, room finish and size of the complex.
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