Couples Tower Isle

I wish others were a bit more honest in their reviews because it’s not a 4.5/5 star resort. CTI is very outdated. Our room was super small (ocean view, so not the lowest level), the layout of the room is odd, and our air conditioning barely worked the entire trip. We complained to the front desk about this on our first day and nothing ever happened. The day entertainment is very lack luster and there are def some staff who act like they don’t want to be there. Also, beach chairs are not hard to get, but there is barely any shade (no umbrellas) and the chairs are so close together. You’re like literally on top of other people. On the good side the food was great every day/night, and many of the bartenders were super nice. Overall, I realize this was one of the first resorts in Jamaica so there’s a lot of history, but updates are severely needed for me to return. Read less

If you are celebrating your wedding anniversary, engagement, or simply looking for a romantic getaway – this is your spot! I loved so many things about this resort that I could rave about it forever. Yet here it is in a nutshell. These three elements made my stay unforgettable – food, entertainment activities/ events and staff! You could chill at the swim-up bar all day. Or, like me, an ambitious learner, -- take pickleball, yoga, volleyball, tennis, sailing, painting, or dance classes. Evening shows were outstanding: barrel drums, reggae dance, jazz & singing, fire show, Caribbean dance mix, karaoke, sing along at the piano bar. Fun! Fun! Fun! Classy with hints of Jamaican authentic wild spirit. Golf course is nearby, too. Transportation and Greens fees are complimentary. Cart, caddy, club rental is at an additional cost. I also enjoyed snorkeling, scuba diving, and sunset sailing cruise. Scuba equipment is included except for a body suit. Bring your own goggles. Must book ahead of time – I made my weekly schedule for the dinner reservations and limited seating activities on the day of arrival. I stayed at the resort most of the week this time around Jamaica, yet I recommend booking the Dunns River falls tour while you are there. Horseback riding could be fun, too. Shopping trip into town is possible – be prepared to be sold by everyone – it is a part of the reality here – don’t take it personally. Good news, prices are negotiable. Food was absolutely delicious. I would come back here just for the food experience. Yet, I must say I have a very eclectic palette and enjoyed dishes that most will find too exotic like, escargot, lamb chops, oxtail, curry goat and other classic Jamaican dishes. Don’t worry they also have plenty of “regular” delicious dishes, too! Option to trade places with a sister resort is available. My new friends that I made here told me that it was worth exploring - giving it a different flavor to their stay. Finally, the staff goes out of their way to ensure we all have the most enjoyable time. They are entertaining, helpful, funny, super friendly, and professional. Coffee shop lady, even though 8 months pregnant, put so much love and attention into making each cup to ensure it's perfect, no matter how busy it was. SPA hot stone 90 min massage treatment put me on cloud 9. Talented entertainment Team delighted us with their wit, incredible voices, and brought a fun spirit to every moment! Beach area is private and secluded with no vendors – I loved that! Water is crystal clear. Nude island is 2 min boat ride away. Sunsets are stunning. Read less

Stayed here for seven nights in mid-January and have to say the place really grew on me and I would recommend, despite a number of shortfalls. It is a good two-hour drive from Kingston airport but the complimentary hotel transfer was seamless enough in a small mini bus, complete with decent reggae music along the way! Arriving late at night meant the introduction to the services wasn’t as great as I’d expect but they do offer a daily ‘orientation’ tour at 10am which is great to get you familiar with everywhere in the large complex. Our room was on the fourth floor and down the side of the property. At first this felt a little ‘cut off’ but actually was really nice - there were still good ocean views from the balcony but it came with no noise from the pools or evening activities so was totally relaxing. It was a shame that the mini bar was empty on arrival, with no instructions on how to get it stocked, and indeed there was no guide to any of the services or facilities, so the morning orientation session is a must! It was annoying there were no light switches next to the bed so you need to navigate from the door in the dark, not helped by the fact the bedside lamp was badly broken; some maintenance and touch-up in the room wouldn’t go amiss. It was also frustrating that the shower had really weak power and, while great at always returning throughout the day, housekeeping were very random with what they did - sometimes exchanging four towels for two, large with small etc. However the main the room was great - really large and spacious, wonderful balcony with seating, effective air-conditioning and ceiling fan, loads of storage space, huge comfortable bed and everywhere really clean. Eventually we found there was a website where you could request the mini-bar to be stocked, as well as make restaurant reservations which was really handy; just a shame it wasn’t advertised better! The variety of restaurants is great, although most require a reservation to be made. The buffet restaurant had small changes each day to try prevent it becoming repetitive and the food quality across them all was generally good. The various bars throughout the complex are fantastic - great staff, a huge menu and both premium and local spirits available. There’s a couple of pools and both felt a little dirty as the day went on. There’s also no umbrellas for any of the loungers, so if you’re not a sun lover you need to be careful securing one of the few options in the shade, but otherwise there’s some good comfortable seating available. The swim-up bar is a real gem with wonderful service and a good amount of seating for the size of the pool. There’s plenty of free activities on offer including various water sports. The glass bottom-boat trip was a nice highlight, giving a good overview of the local area as well as the sea life. Each day there’s also some form of activity on the beach or by the pools, but fortunately none of it is too intrusive and there’s never pressure to join in if you don’t want. Overall if was a great hotel for a week of relaxation and I’d certainly consider staying again! Read less

Very beautiful grounds and most staff were amazing to include housekeeping, spa and waist staff. I recommend if you stay in the villa obtain the spa menu in advance, which has been modified recently and try to book your spa services in advance otherwise they may tell you “we don’t have anyone available to perform your service “, which I was told, not exactly “unlimited” as advertised. Read less

After enjoying our first visit to Tower Isle in November 2024 this return visit in late July, early August 2025 confirms it for us. We have now found our new Jamaica home. We thoroughly enjoyed both stays but our second stay was even better than the first simply because we were more familiar with the wonderful staff and the resort at large. OK, the ride from Sangster airport is a bit testy but once you get onto the resort property all is well. Check in was a breeze and our Bellman, Annesley (AKA Panda) got us to our room in record time. Not without a quick stop to see Paulette at guest reservations to get set up with some dates and times to Eight Rivers and Bay Side. Thanks to you both for your outstanding help. Our room, 4412 was great with the waterfront view we just can’t get enough of. Everything in the room worked as planned. Housekeeping was excellent. During the week we had several housekeepers but one stood out. Asanya was outgoing and warm. What a wonderful human being! She even did some towel art for us which is a thing of the past. The mini bar service was spot on and kept our room beverage supplies well stocked. We attended a Jamaican cooking class and Chef Javaun taught us how to prepare jerk chicken and jerk sauce. Chef Javaun applies his delicious talents and skills at the Eight Rivers restaurant. Keep an eye on this guy because he is obviously a chef with special gifts. Donlene was one of the ladies in the Patio dining room who helped make our experience there extremely pleasant. Such professionalism is to be admired and appreciated. The grounds at the resort are jam packed with all sorts of tropical vegetation and trees. We did a nature walk with Roland (I’m not sure if I got his name right but his picture is included with this review) and really enjoyed his sharing the limitless info he has on the landscaping of the property. There’s a philosophy that says something like” If you enjoyed your experience, tell everyone. If you didn’t, keep it to yourself.” We have found that vacationing in Jamaica isn’t all peaches and cream but we have learned that the unpleasant things that happen must not keep us from enjoying every minute of our stay. Remember that there are no problems, just situations. Contact me if you want those juice details. In closing, this was our 12th trip to Jamaica, our 3rd stay with Couples, our 2nd stay at Tower Isle. We have seven different Jamaican resorts under our belts and we are relieved to know that Couples Tower Isle is our home away from home. We can’t wait to get back! Read less