We ended up staying here due to our holiday to the Maldives, like many, being cancelled. We were both disappointed by that and after much consideration we opted to visit Tower Isle instead of a few other options available to us, might have been the best thing that could've happened we stayed 1st May - 14th.
Firstly, the negatives out of the way because that's what most people care about truly when looking at reviews. My only negative and complaint which I did raise with reception upon leaving was the "room service collection" which starts promptly, every morning at 5am, the collection trolley rattles through the hallways with the plates and cups and makes a fair ol' noise. However, once woken up, I make a coffee, sit on the balcony and watch the sunrise, so it's a blessing and a curse, and that is the only tiny blip on this 2 week holiday.
The hotel itself is absolutely lovely, is it dated, yes. It's been around for a long long time so of course it is. It add to its charm, there's so many stories I'm sure the hotel could tell from then until now. We stayed in room 4207 and it was a fantastic room. We had incredible sea views, sunrise every morning with a coffee/fizz whatever you want. The bed is absolutely comfy enough to get some kip after each day. The bathroom facilities absolutely fine, hot and powerful shower. Large enough for two...
Wardrobe could maybe be a smidge bigger with a few extra hangers but that's only if you're fussy and want everything hanging up but there's still plenty storage options, drawers and space. Mini fridge is well stocked, and repeatedly replenished, you can ask for different options too if there's some else you want.
The gardens at the hotel are lovely to walk around, see the birds and the cats, plus the usual lizards and other creatures.
The facilities I couldn't fault at all. The gym has enough equipment to work each muscle group and provides a great view at the same time. The pools are refreshing and cleaned every morning as are the two warm jacuzzis. The beach is very well maintained and kept clean, as are the beds and floating mats which are a great idea!
For me though what sets this hotel apart, the staff and the all inclusive side of it. Hotel staff (should) always be happy and pleasant but at a lot of hotels you can tell this is simply because that's their job. At Tower Isle, each and every member of staff seemed genuinely happy to be working there and each interaction felt honest and welcoming. The staff will help you with anything and everything, so friendly and relaxed. The bar staff will make you anything you want, and they all have their own "special cocktail" so make sure you try each and every one of them! Stephen was our personal fave of the staff but they all deserve incredible praise for their work. Especially at meal times.
Now the next biggest thing, all inclusive. In today's "all inclusive" world as a couple we only do all inclusive, adults only hotels. Tower Isle has stayed true to that with an incredible offering. The bar (most people's importance) fully stocked, every brand, every which way of almost anything. They don't do the stupid tier system every where does nowadays where is VIP level 1, 2, 3 VIP extra, VIP Plus and all that nonsense. Everything is included. Premium spirits, mixers, champagne etc etc. How all inclusive should be! Never change!
As part of the all inclusive you get access to so many excursions and activities. I did tennis lessons with Colin, what a guy and he takes his tennis very seriously! But a fantastic coach. I also learned how to water ski. Never done before but after a short lesson we were on the water and I was water skiing. All included in the price, paddle boards, kayaks, snorkeling, just so much available. Something to do every day for 2 weeks!
The food is also exceptional. We buffet breakfast every day, egg station for eggs however you want, fruit is delicious, pancakes, waffles etc etc. Fresh smoothies. Dinner and Tea options change every day but if you're there for two weeks like we were, you're absolutely going to see some foods more than once, which is great as they're all delicious! We didn't have a bad meal but I'm also not fussy with food and will eat everything (as long as it's tasty) Evening meals you have your buffet again but also the ability to book the restaurants, again these are all absolutely delicious!
Our fave was the Eight Rivers. Incredible quality and choice, can have a bit of everything. First time I've ever had snails! Delicious. Book them all and book them again!
Our final comment is easily the coffee shop at the hotel. What a brilliant idea. As coffee lovers having fresh, proper quality coffee makes a difference. Part of the all inclusive too, frappe, flat white, anything you want, just get it with Rum Cream!
What turned out to be a runner up booking has probably become the best holiday we've ever had. We absolutely will be back!