Moon Palace Jamaica

Ocho Rios, Jamaica

Star rating

The hotel

Occupying centre stage on the largest private beach in Ocho Rios, the Moon Palace Jamaica promises as many sensational sea views as classic Palace Resort touches which is why this is one of the hottest properties in the Caribbean. Consisting of 680 guest rooms, contained within two shimmering towers, you'll be totally spoiled for choice and with six restaurants and six bars to choose from, you certainly won't be left wanting when it comes to a warm welcome. World-class dining options and a tempting gourmet corridor provide a taste of things to come with the excellent Piano Bar offering a world of wine which has been expertly critiqued for your own deliberation. As most guest rooms have fabulous ocean views, fully stocked mini-bars and 24-hour room service, you may prefer to relax in private. Of course, that's not where the fun stops and if you're travelling with kids, they'll be itching to get out of the room to their own pool, or grab a console in the wired teens' lounge - there's plenty of family options to keep your brood happy and active all day long. With four other swimming pools, excellent spa facilities and loads of daily activities, there's never a dull moment and with the stunning Dunn's River Falls just 15-minutes away, getting out and experiencing the very best of Jamaica doesn't get any better than this.

Amenities

  • Kids Club
  • Families
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Located on the North coast on the famed Ocho Rios Bay, 15-minutes from Dunn's River Falls. Transfer time from the airport: 1 hour and 30 minutes. Complimentary transfers included for stays of 4 nights or more (only applicable to/from Montego Bay Airport).

Hotel information

680 rooms on up to 14 floors with lifts in each block. All with air-conditioning, smart TV with personalised streaming via Google chromecast, safe, WiFi access, coffee maker, alarm clock, liquor dispenser containing white rum, dark special rum, whiskey and vodka, mini-bar (refreshed daily) containing soft drinks, bottled water, juices and domestic beer, bottle of red wine on arrival, CHI bath products, hairdryer, hair straighteners, bathrobes and slippers.

Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 infant.


All Inclusive of: all meals and drinks by the glass. All activities unless otherwise stated.

Deluxe Resort View Rooms with Balcony are located in the South building and have a balcony with table and 2 chairs, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Deluxe Ocean View Rooms have a French balcony, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 infant.

Superior Deluxe Ocean View Rooms with Balcony have a balcony with table and 2 chairs, 1 king-size bed, some with 2 double beds, sleeping maximum 2 adults and 2 children.

Superior Honeymoon Deluxe Rooms, with ocean views and balconies, feature 1 king-size bed, sleeping maximum 2 adults. Includes the following benefits:

- Private bath with shower only

- Welcome bottle of wine

-Liquor dispenser containing premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate V.X., J&B Whisky and Absolute Vodka (subject to change)

- Mini-bar containing sodas, bottled water, juices, beer and snacks (stocked on request)

- CHI bath amenities and Natura Bisse soap

- WiFi access

- 24-hour room service

- Private beach lounge chair area with waiter service

- Nightly petit fours

- Pillow and aromatherapy menus


- Private check-in (subject to availability)

- Exclusive beach bag.

Superior Family Deluxe Rooms with 1 bedroom with king-size bed and 1 bedroom with 2 double beds, sleeping maximum 4 adults and 2 children or 2 adults and 4 children. Includes welcome amenities for families:

- Xbox ONE/selection of Xbox games upon request

- Mini-bar stocked with chocolate milkshakes, juice, soda, water and snacks (stocked on request)

- Fun in the sun bucket kit

- L'Oreal kids bath products

- In-room family guide with activities schedule

- Kids’ size slippers and robes.

Superior Walkout Suite with ocean views and private terrace, featuring 1 king-size bed or 2 double beds, sleeping maximum 4 people. This room includes:

- Double whirlpool tub

- Private terrace with hammock

- Liquor dispenser with premium, upgraded brands: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky, and Absolut Vodka (subject to change at any time)

- Mini-bar stocked with sodas, bottled water, juices, and domestic and imported beers (restocked daily)

- In-room snacks

- Exclusive beach bag

- Pillow and aromatherapy menus

- 24-hour room service and turndown service.

  • Guests who book four nights or more will get up to $250 USD in Resort Credit. Book by 31 Dec '25. Travel dates 21 Jun - 31 Dec '26. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

6 restaurants: Buccaneers Reef (International buffet, open for breakfast lunch and dinner), Pier 8 (seafood à la carte, open for breakfast, lunch and dinner), La Gondola (Italian à la carte, open for dinner), Momo (Pan-Asian, open for dinner). Sun Deck (pizza served at lunchtime and a la carte Indian cuisine for dinner). Jerk Hut on the beach serving Jamaican grilled specialities (open for lunch and dinner). Coffee shop. 6 bars including a Piano bar, a sophisticated bar specialising in homemade cocktails and wines, Loud Bar with live music, and Noir nightclub.

Nightly entertainment.

4 swimming pools and 1 children's pool. Awe Spa*. Fitness centre and daily activities. "The Playroom" Kids' Club with a soft play area and wet play area. Wired Lounge (for teens) with arcade games. Non motorised water sports. The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them.

Complimentary WiFi throughout the property. Dry-cleaning/laundry service*. 24-hour room service.

3 night minimum stay.

* Denotes local charge.

Dress code: wet clothes or uncovered swimwear not allowed in the restaurants at any time, footwear must be worn, no vest tops allowed. Evenings, long trousers, collared shirts and shoes are required at Gondola and Momo.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4593)
  • Very good (1119)
  • Average (449)
  • Poor (256)
  • Terrible (383)
Image of the Tripadvisor rating Fantastic

Aug 10, 2025 Rashawn H

Upon checking in my family and I went to the wired lounge to wait until our rooms were ready. We were greeted by sahir and Abigail who were able to educated us about the games and the rules of the area. We had a blast, my favorite part of my stay was be able to meet different persons in the games room throughout my day. From dining to… Read more
Upon checking in my family and I went to the wired lounge to wait until our rooms were ready. We were greeted by sahir and Abigail who were able to educated us about the games and the rules of the area. We had a blast, my favorite part of my stay was be able to meet different persons in the games room throughout my day. From dining to entertainment to chilling at the beach I rate my stay a little 10/10 Read less
Image of the Tripadvisor rating 60th Birthday Celebration

Aug 9, 2025 James C

Tasheika, who works at the vacation planning desk, was a pleasure to work with, demonstrating exceptional politeness and professionalism. She expertly guided me in selecting an activity that best suited my family's needs and consistently made herself available to address any additional questions I had, she’s the best.
Image of the Tripadvisor rating Awesome

Aug 9, 2025 JOSHUA P

The view here is absolutely breathtaking I enjoyed the food especially and the entertainment too especially beach party also I wanna commend Natanya and Amanda in the teens lounge they were so attentive and respectful to us all the bartenders were the real deal best service ever Annette from O spa excellent customer service I enjoyed my stay here… Read more
The view here is absolutely breathtaking I enjoyed the food especially and the entertainment too especially beach party also I wanna commend Natanya and Amanda in the teens lounge they were so attentive and respectful to us all the bartenders were the real deal best service ever Annette from O spa excellent customer service I enjoyed my stay here at moon palace Jamaica Read less
Image of the Tripadvisor rating Simply amazing

Aug 9, 2025 Nadia R

I had a fantastic time at Moon Palace Jamaica. The hotel was fairly clean and the hotel staff were very friendly and helpful. There were lots of food options, nightly and lively entertainment. We attended a wedding there and the venues were spectacular. The entertainment crew — Tights, Vybes, and the dancing Chef A created a fun vibe. Highly… Read more
I had a fantastic time at Moon Palace Jamaica. The hotel was fairly clean and the hotel staff were very friendly and helpful. There were lots of food options, nightly and lively entertainment. We attended a wedding there and the venues were spectacular. The entertainment crew — Tights, Vybes, and the dancing Chef A created a fun vibe. Highly recommended for anyone looking for a vibrant, all-inclusive resort with good food and great entertainment. Read less
Image of the Tripadvisor rating wired lounge

Aug 7, 2025 Kiya R

Natanya and Abigail from wired lounge did an Awesome job keeping us occupied with all the games that was there im happy they made my first time in jamaica 🇯🇲 outstanding