Moon Palace Jamaica

Ocho Rios, Jamaica

Star rating

Walkout Suite Terrace
Kids' Club
Wired Teens' Lounge
Resort View with Balcony
Ocean View Room
Momo Restaurant
Pier 8
Lobby
Buccaneers Reef
Lobby
Superior Honeymoon Room
Awe Spa
Noir Nightclub
Pier 8
Jerk Hut
Martini Bar
Gondola Restaurant
Walk Out Suite
Wired Lounge
Wired Lounge
Resort View King
Deluxe Resort View Bathroom
Walkout Suite Terrace
Kids' Club
Wired Teens' Lounge
Resort View with Balcony
Ocean View Room
Momo Restaurant
Pier 8
Lobby
Buccaneers Reef
Lobby
Superior Honeymoon Room
Awe Spa
Noir Nightclub
Pier 8
Jerk Hut
Martini Bar
Gondola Restaurant
Walk Out Suite
Wired Lounge
Wired Lounge
Resort View King
Deluxe Resort View Bathroom

The hotel

Occupying centre stage on the largest private beach in Ocho Rios, the Moon Palace Jamaica promises as many sensational sea views as classic Palace Resort touches which is why this is one of the hottest properties in the Caribbean. Consisting of 680 guest rooms, contained within two shimmering towers, you'll be totally spoiled for choice and with six restaurants and six bars to choose from, you certainly won't be left wanting when it comes to a warm welcome. World-class dining options and a tempting gourmet corridor provide a taste of things to come with the excellent Piano Bar offering a world of wine which has been expertly critiqued for your own deliberation. As most guest rooms have fabulous ocean views, fully stocked mini-bars and 24-hour room service, you may prefer to relax in private. Of course, that's not where the fun stops and if you're travelling with kids, they'll be itching to get out of the room to their own pool, or grab a console in the wired teens' lounge - there's plenty of family options to keep your brood happy and active all day long. With four other swimming pools, excellent spa facilities and loads of daily activities, there's never a dull moment and with the stunning Dunn's River Falls just 15-minutes away, getting out and experiencing the very best of Jamaica doesn't get any better than this.

Amenities

  • Kids Club
  • Families
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Located on the North coast on the famed Ocho Rios Bay, 15-minutes from Dunn's River Falls. Transfer time from the airport: 1 hour and 30 minutes. Complimentary transfers included for stays of 4 nights or more (only applicable to/from Montego Bay Airport).

Hotel information

680 rooms on up to 14 floors with lifts in each block. All with air-conditioning, smart TV with personalised streaming via Google chromecast, safe, WiFi access, coffee maker, alarm clock, liquor dispenser containing white rum, dark special rum, whiskey and vodka, mini-bar (stocked on request) containing soft drinks, bottled water, juices and domestic beer, bottle of red wine on arrival, CHI bath products, hairdryer, hair straighteners, bathrobes and slippers. Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.


All Inclusive of: all meals and drinks by the glass. All activities unless otherwise stated.

Deluxe Resort View Rooms with Balcony are located in the South building and have a balcony with table and 2 chairs, 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 infant.

Deluxe Ocean View Rooms have a French balcony, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 adults and 1 infant.

Superior Deluxe Ocean View Rooms with Balcony have a balcony with table and 2 chairs, 1 king-size bed, some with 2 double beds, sleeping maximum 2 adults and 2 children.

Superior Honeymoon Deluxe Rooms, with ocean views and balconies, feature 1 king-size bed, sleeping maximum 2 adults. Includes the following benefits:

- Private bath with shower only

- Welcome bottle of wine

-Liquor dispenser containing premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate V.X., J&B Whisky and Absolute Vodka (subject to change)

- Mini-bar containing sodas, bottled water, juices, beer and snacks (stocked on request)

- CHI bath amenities and Natura Bisse soap

- WiFi access

- 24-hour room service

- Private beach lounge chair area with waiter service

- Nightly petit fours

- Pillow and aromatherapy menus

- Exclusive concierge phone service

- Private check-in (subject to availability)

- Exclusive beach bag.

Superior Family Deluxe Rooms with 1 bedroom with king-size bed and 1 bedroom with 2 double beds, sleeping maximum 4 adults and 2 children or 2 adults and 4 children. Includes welcome amenities for families:

- Xbox ONE/selection of Xbox games upon request

- Mini-bar stocked with chocolate milkshakes, juice, soda, water and snacks (stocked on request)

- Fun in the sun bucket kit

- L'Oreal kids bath products

- In-room family guide with activities schedule

- Kids’ size slippers and robes.

Superior Walkout Suite with ocean views and private terrace, featuring 1 king-size bed or 2 double beds, sleeping maximum 4 people. This room includes:

- Double whirlpool tub

- Private terrace with hammock

- Liquor dispenser with premium, upgraded brands: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky, and Absolut Vodka (subject to change at any time)

- Mini-bar stocked with sodas, bottled water, juices, and domestic and imported beers (restocked daily)

- In-room snacks

- Exclusive beach bag

- Pillow and aromatherapy menus

- 24-hour room service and turndown service.

6 restaurants: Buccaneers Reef (International buffet, open for breakfast lunch and dinner), Pier 8 (seafood à la carte, open for breakfast, lunch and dinner), La Gondola (Italian à la carte, open for dinner), Momo (Pan-Asian, open for dinner). Sun Deck (casual Italian, open for lunch and dinner). Jerk Hut on the beach serving Jamaican grilled specialities (open for lunch and dinner). Coffee shop. 6 bars including a Piano bar, a sophisticated bar specialising in homemade cocktails and wines, Loud Bar with live music, and Noir nightclub.

Nightly entertainment.

4 swimming pools and 1 children's pool. Awe Spa*. Fitness centre and daily activities. "The Playroom" Kids' Club with a soft play area and wet play area. Wired Lounge (for teens) with arcade games. Non motorised water sports. The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them.

Complimentary WiFi throughout the property. Dry-cleaning/laundry service*. 24-hour room service.

3 night minimum stay.

* Denotes local charge.

Dress code: wet clothes or uncovered swimwear not allowed in the restaurants at any time, footwear must be worn, no vest tops allowed. Evenings, long trousers, collared shirts and shoes are required at Gondola and Momo.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4492)
  • Very good (1110)
  • Average (441)
  • Poor (252)
  • Terrible (375)
Image of the Tripadvisor rating it was a surprise birthday from my children and was enjoyable .

Jun 10, 2025 Esther O

it was an excellent resort, staff were hardworking and courteous. well presented throughout. there are activities for everyone. Many food options all around you and unlimited drinks. i will visit again. staff always willing to help. customers services were brilliant.
Image of the Tripadvisor rating Best vibes

Jun 9, 2025 Gabriel G

Hey moon palace was pretty good! My family and I came and had a blast man. The food is pretty good - could use a little more variety but really nice. I like the service of the workers. My highlight though was the beach party, mannn the vibes crew was the best. Yahsheika)I hope I got it right), Christopher, Brianna and Paris were absolutely great!… Read more
Hey moon palace was pretty good! My family and I came and had a blast man. The food is pretty good - could use a little more variety but really nice. I like the service of the workers. My highlight though was the beach party, mannn the vibes crew was the best. Yahsheika)I hope I got it right), Christopher, Brianna and Paris were absolutely great! And of course the vibes master Andrew was phenomenal. I love them! Great stay!! Read less
Image of the Tripadvisor rating Great beach

Jun 8, 2025 Dobash Calhoun, Georgia

Great beach! Food is decent. This is a good place to go if you want to relax and enjoy the ocean. Great staff, especially Rashaunn, ask for him if your by the pool or beach. He will make sure to take care of you and family. Also Allwayne bartender, he makes perfect drinks.
Image of the Tripadvisor rating Family

Jun 8, 2025 Wanchino E

I must begin with the entertainers Paris and Natanya & Brianna such jovial girls I love how they interacted with everyone checking how is their day going especially with their bright smiles and good morning greetings I definitely love the food by the jerk hut and the bar has some pretty fast workers tyreek and Orlando from sun deck very… Read more
I must begin with the entertainers Paris and Natanya & Brianna such jovial girls I love how they interacted with everyone checking how is their day going especially with their bright smiles and good morning greetings I definitely love the food by the jerk hut and the bar has some pretty fast workers tyreek and Orlando from sun deck very professional and clean Read less
Image of the Tripadvisor rating Our second time to Moon Palace and we will be going back again next year!

Jun 8, 2025 Lina R Colorado Springs, Colorado

We just got back from our second year at Moon Palace Jamaica, and it didn’t disappoint! The beaches are gorgeous and we spent hours each day in the pools—there are plenty of them, and they’re perfect for relaxing or playing with kids. The food overall is just okay (definitely not the highlight), but the pastries and desserts are excellent. If… Read more
We just got back from our second year at Moon Palace Jamaica, and it didn’t disappoint! The beaches are gorgeous and we spent hours each day in the pools—there are plenty of them, and they’re perfect for relaxing or playing with kids. The food overall is just okay (definitely not the highlight), but the pastries and desserts are excellent. If you’ve got a sweet tooth, you’ll be happy. What really stands out is the staff. They go out of their way to make you feel like family—always warm, helpful, and great with kids. The whole resort is incredibly clean, and the grounds are truly beautiful. You can walk anywhere in just a couple of minutes, which is great because there’s so much to do, especially for young kids (ours are 6 and 9). Some of our highlights: the kids karaoke night was a blast, the Jamaican beach party was super fun, and Dolphin Cove was even cooler than expected. Tubing was more of an adventure than a float—it’s fast and bumpy, so don’t expect to nap. We also went sailing twice, and the kids couldn’t get enough of the water slide. We snorkeled right off the beach, which was awesome, but bring your own snorkels from home because they don’t offer them at the resort. Aqua socks were also a game-changer for rocky areas in the water. A few tips: No bug spray needed—somehow there just aren’t mosquitoes, which is amazing. Bring a sound machine—hallway noise carries, but with the machine on we slept great every night. Rash guards are a must for the kids—Jamaican sun is no joke. If you plan to explore off-resort, ask for Richie as your driver. He’s fantastic, trustworthy, and does private transport. We went into town a few times (it’s only a few minutes away) and felt totally safe. Great shopping and local food there, too. On the downside, the elevators can be frustratingly slow, especially during peak times. That said, everything is close by, and we often just took the stairs. Also, if you're a serious foodie, this might not be your dream resort—the food is definitely the area with the most room to grow. But it hasn’t stopped us from coming back. All in all, Moon Palace is a beautiful, family-friendly resort with top-notch service and tons to do. Our kids were never bored, we felt relaxed and taken care of, and we’re already talking about coming back again. Read less