Moon Palace Jamaica

Ocho Rios, Jamaica

Star rating

Walkout Suite Terrace
Kids' Club
Wired Teens' Lounge
Resort View with Balcony
Ocean View Room
Momo Restaurant
Pier 8
Lobby
Buccaneers Reef
Lobby
Superior Honeymoon Room
Awe Spa
Noir Nightclub
Pier 8
Jerk Hut
Martini Bar
Gondola Restaurant
Walk Out Suite
Wired Lounge
Wired Lounge
Resort View King
Deluxe Resort View Bathroom
Walkout Suite Terrace
Kids' Club
Wired Teens' Lounge
Resort View with Balcony
Ocean View Room
Momo Restaurant
Pier 8
Lobby
Buccaneers Reef
Lobby
Superior Honeymoon Room
Awe Spa
Noir Nightclub
Pier 8
Jerk Hut
Martini Bar
Gondola Restaurant
Walk Out Suite
Wired Lounge
Wired Lounge
Resort View King
Deluxe Resort View Bathroom

The hotel

Occupying centre stage on the largest private beach in Ocho Rios, the Moon Palace Jamaica promises as many sensational sea views as classic Palace Resort touches which is why this is one of the hottest properties in the Caribbean. Consisting of 680 guest rooms, contained within two shimmering towers, you'll be totally spoiled for choice and with six restaurants and six bars to choose from, you certainly won't be left wanting when it comes to a warm welcome. World-class dining options and a tempting gourmet corridor provide a taste of things to come with the excellent Piano Bar offering a world of wine which has been expertly critiqued for your own deliberation. As most guest rooms have fabulous ocean views, fully stocked mini-bars and 24-hour room service, you may prefer to relax in private. Of course, that's not where the fun stops and if you're travelling with kids, they'll be itching to get out of the room to their own pool, or grab a console in the wired teens' lounge - there's plenty of family options to keep your brood happy and active all day long. With four other swimming pools, excellent spa facilities and loads of daily activities, there's never a dull moment and with the stunning Dunn's River Falls just 15-minutes away, getting out and experiencing the very best of Jamaica doesn't get any better than this.

Amenities

  • Kids Club
  • Families
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • No Smoking
  • Room Service
  • Spa
  • Swimming Pool

Where is it

Located on the North coast on the famed Ocho Rios Bay, 15-minutes from Dunn's River Falls. Transfer time from the airport: 1 hour and 30 minutes. Complimentary transfers included for stays of 4 nights or more (only applicable to/from Montego Bay Airport).

Hotel information

680 rooms on up to 14 floors with lifts in each block. All with air-conditioning, smart TV with personalised streaming via Google chromecast, safe, WiFi access, coffee maker, alarm clock, liquor dispenser containing white rum, dark special rum, whiskey and vodka, mini-bar (refreshed daily) containing soft drinks, bottled water, juices and domestic beer, bottle of red wine on arrival, CHI bath products, hairdryer, hair straighteners, bathrobes and slippers.

Deluxe Resort View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 infant.


All Inclusive of: all meals and drinks by the glass. All activities unless otherwise stated.

Deluxe Resort View Rooms with Balcony are located in the South building and have a balcony with table and 2 chairs, with either 1 king-size bed or 2 double beds, sleeping maximum 4 people.

Deluxe Ocean View Rooms have a French balcony, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 1 infant.

Superior Deluxe Ocean View Rooms with Balcony have a balcony with table and 2 chairs, 1 king-size bed, some with 2 double beds, sleeping maximum 2 adults and 2 children.

Superior Honeymoon Deluxe Rooms, with ocean views and balconies, feature 1 king-size bed, sleeping maximum 2 adults. Includes the following benefits:

- Private bath with shower only

- Welcome bottle of wine

-Liquor dispenser containing premium upgraded brands of liquor: Bombay Sapphire Gin, Appleton Estate V.X., J&B Whisky and Absolute Vodka (subject to change)

- Mini-bar containing sodas, bottled water, juices, beer and snacks (stocked on request)

- CHI bath amenities and Natura Bisse soap

- WiFi access

- 24-hour room service

- Private beach lounge chair area with waiter service

- Nightly petit fours

- Pillow and aromatherapy menus


- Private check-in (subject to availability)

- Exclusive beach bag.

Superior Family Deluxe Rooms with 1 bedroom with king-size bed and 1 bedroom with 2 double beds, sleeping maximum 4 adults and 2 children or 2 adults and 4 children. Includes welcome amenities for families:

- Xbox ONE/selection of Xbox games upon request

- Mini-bar stocked with chocolate milkshakes, juice, soda, water and snacks (stocked on request)

- Fun in the sun bucket kit

- L'Oreal kids bath products

- In-room family guide with activities schedule

- Kids’ size slippers and robes.

Superior Walkout Suite with ocean views and private terrace, featuring 1 king-size bed or 2 double beds, sleeping maximum 4 people. This room includes:

- Double whirlpool tub

- Private terrace with hammock

- Liquor dispenser with premium, upgraded brands: Bombay Sapphire Gin, Appleton Estate VX, J&B Whisky, and Absolut Vodka (subject to change at any time)

- Mini-bar stocked with sodas, bottled water, juices, and domestic and imported beers (restocked daily)

- In-room snacks

- Exclusive beach bag

- Pillow and aromatherapy menus

- 24-hour room service and turndown service.

  • Guests who book four nights or more will get up to $250 USD in Resort Credit. Book by 31 Dec '25. Travel dates 21 Jun - 31 Dec '26. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

6 restaurants: Buccaneers Reef (International buffet, open for breakfast lunch and dinner), Pier 8 (seafood à la carte, open for breakfast, lunch and dinner), La Gondola (Italian à la carte, open for dinner), Momo (Pan-Asian, open for dinner). Sun Deck (pizza served at lunchtime and a la carte Indian cuisine for dinner). Jerk Hut on the beach serving Jamaican grilled specialities (open for lunch and dinner). Coffee shop. 6 bars including a Piano bar, a sophisticated bar specialising in homemade cocktails and wines, Loud Bar with live music, and Noir nightclub.

Nightly entertainment.

4 swimming pools and 1 children's pool. Awe Spa*. Fitness centre and daily activities. "The Playroom" Kids' Club with a soft play area and wet play area. Wired Lounge (for teens) with arcade games. Non motorised water sports. The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them.

Complimentary WiFi throughout the property. Dry-cleaning/laundry service*. 24-hour room service.

3 night minimum stay.

* Denotes local charge.

Dress code: wet clothes or uncovered swimwear not allowed in the restaurants at any time, footwear must be worn, no vest tops allowed. Evenings, long trousers, collared shirts and shoes are required at Gondola and Momo.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4595)
  • Very good (1119)
  • Average (449)
  • Poor (256)
  • Terrible (383)
Image of the Tripadvisor rating Family vacation

Aug 11, 2025 Explorer03052528024 California

Being in Jamaica for the first time with my family has truly been an honor book with moon palace once you’re traveling with family you won’t regret a penny my first day on the resort was amazing and the food is good as well the buffet had so many options I then saw some lady’s in pretty dresses doing a photo shoot by their history display iyanla… Read more
Being in Jamaica for the first time with my family has truly been an honor book with moon palace once you’re traveling with family you won’t regret a penny my first day on the resort was amazing and the food is good as well the buffet had so many options I then saw some lady’s in pretty dresses doing a photo shoot by their history display iyanla Yashieka and Natanya I admired their style Playroom is something to talk about my daughter never wanted to leave lol she had so much fun with Aunty Jermaine she deserves a raise Wednesday Wired lounge too caught my eyes I can tell it draws crowd upon entering I was greeted by sahir such a polite young man he gave me a run down on the rules and age requirement kudos to him however along side him was a female in the Xbox Area she had such a straight face very rude I must say it was as if my kids bothered her I can’t remember her name for she had no name tag but she had locs like extensions my little boy wanted to play and she said he was too small even though I was there to guide him he has one at home so no way I’d let him destroy it her attitude was very unkind I left right after to catch up with the march in lobby to cheer up and they didn’t disappoint the group at the front in black and yellow brought such a contagious energy I loved every moment it’s something to talk about Read less
Image of the Tripadvisor rating Wired lounge

Aug 11, 2025 Martino W

My experience at moon palace was very fun. I met 3 wonderful ladies at the wired lounge Amanda,Abigail and Paris they where so sweet and entertaining we played uno together and other game I would love to see them back when I return
Image of the Tripadvisor rating Fantastic

Aug 10, 2025 Rashawn H

Upon checking in my family and I went to the wired lounge to wait until our rooms were ready. We were greeted by sahir and Abigail who were able to educated us about the games and the rules of the area. We had a blast, my favorite part of my stay was be able to meet different persons in the games room throughout my day. From dining to… Read more
Upon checking in my family and I went to the wired lounge to wait until our rooms were ready. We were greeted by sahir and Abigail who were able to educated us about the games and the rules of the area. We had a blast, my favorite part of my stay was be able to meet different persons in the games room throughout my day. From dining to entertainment to chilling at the beach I rate my stay a little 10/10 Read less
Image of the Tripadvisor rating 60th Birthday Celebration

Aug 9, 2025 James C

Tasheika, who works at the vacation planning desk, was a pleasure to work with, demonstrating exceptional politeness and professionalism. She expertly guided me in selecting an activity that best suited my family's needs and consistently made herself available to address any additional questions I had, she’s the best.
Image of the Tripadvisor rating Awesome

Aug 9, 2025 JOSHUA P

The view here is absolutely breathtaking I enjoyed the food especially and the entertainment too especially beach party also I wanna commend Natanya and Amanda in the teens lounge they were so attentive and respectful to us all the bartenders were the real deal best service ever Annette from O spa excellent customer service I enjoyed my stay here… Read more
The view here is absolutely breathtaking I enjoyed the food especially and the entertainment too especially beach party also I wanna commend Natanya and Amanda in the teens lounge they were so attentive and respectful to us all the bartenders were the real deal best service ever Annette from O spa excellent customer service I enjoyed my stay here at moon palace Jamaica Read less