Sandals Ochi Beach Resort

Ocho Rios, Jamaica

Star rating

The hotel

The largest in the Sandals chain, this adult resort offers two holidays for the price of one. Atop a fabulously verdant hillside you'll find the Butler Village, a collection of luxury villas with shared pools surrounded by bright flowers, and the Great House, which boasts a stunning main pool with intimate cabanas. Experience an evening of live music and old-fashioned cocktails at the first speakeasy bar in the Caribbean — but, do you know the password?! Jump aboard the "Hop" bus and head across the road to the Riviera Seaside and Ochi Beach Club, fronting a beautiful stretch of white sand with a boardwalk that extends out to sea. Enjoy a beachside cocktail, soak up some sun or sail the waves of the Caribbean sea on the infamous sunset catamaran cruise, alternatively, the resorts Playmakers will be sure to get the party started with various pool games! Perhaps pool volleyball is not on your agenda? — no problem! Scattered across the resort, you will find various quiet pools for a more relaxed vibe and don't forget, a sumptuous treatment at the Red Lane® Spa will help ease you into your tropical Caribbean getaway. The Amphitheatre is the entertainment hub of the resort, hosting live Reggae nights, Talent Shows and live dancers, the perfect way to experience and celebrate the Jamaican culture. Keep a look out for the daily 'Footprint', the resorts very own newspaper, highlighting the days events and activities.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym

Where is it

Just outside Ocho Rios, on the beautiful north coast of Jamaica. Transfer time from Montego Bay Airport: 1 hour 45 minutes.

Hotel information

522 rooms and suites. The Great House and Butler Villas are located on the hillside of St. Ann Mountains, perfect for a more private romantic setting. Guests can use the complimentary shuttle service to the Riviera Seaside and Ochi Beach Club which is located across the road and enjoy the beautiful surroundings and facilities.

All rooms include air-conditioning, satellite TV, complimentary WiFi access, telephone, iPod dock with alarm clock, private bath/shower, amenity kit, coffee maker, mini-bar stocked with bottled water, juice, soda and local beer, safe, iron and board, hairdryer and 1 king-size bed. All room types sleep maximum 2 adults. Great House Luxury Rooms overlook the gardens and mountains, and have bathroom with shower/tub combination.

All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it’s all included!

Riviera Bamboo Grove Deluxe Rooms are located on the first through third floors of the Harbour Club and overlook the lush gardens from the balcony, with bathroom complete with shower/tub combination.

Riviera Bamboo Grove Premium Rooms are located on the ground through third floors of the Ginger Lily building, and feature bathroom with shower/tub combination and balcony and porch, with views of the resort's pool and gardens.

Riviera Honeymoon Luxury Rooms have views of the tropical gardens from the balcony, and feature bathroom with shower/tub combination.

Riviera Grande Luxe Rooms are located on the top floors of the Harbour Club building. These rooms feature bathroom with shower/tub combination, sitting area and balcony with views of the tropical gardens.

Great House Oceanview Rooms are spacious rooms, featuring bathroom with shower/tub combination and balcony with views of the Caribbean Sea.

Honeymoon Hideaway Luxury Club Level Garden Cottages are located on the ground and first floors of the Riviera Cottages, and feature bathroom with shower/tub combination and large balcony with views of the resort's famous Banyan trees and gardens. These rooms include Club Sandals service.

Riviera Beachfront Club Level Rooms are spacious, airy rooms and feature bathroom with shower/tub combination and picture windows offering beach and ocean views. These rooms include Club Sandals service.

Poolside Club Level Villa Rooms, in an exclusive tropical retreat, on the first and second floors, features a king-size bed, full bathroom with a double sink vanity and walk-in shower, and access to your own semi-private pool.

Honeymoon Grande Luxe Poolside Villa Club Level are located on the ground and first floors of exclusive tropical hamlets, complete with French doors opening out to a semi-private pool. These rooms include Club Sandals service.

Butler Village Poolside One-Bedroom Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and an oversized patio or balcony leading to the semi-private pool. These suites include Sandals Butler Service.

Butler Village Honeymoon Poolside One-Bedroom Villa Suites are as above. These suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Club Level Rooms are open-plan spacious rooms, featuring bathroom with shower/tub combination, living area and large balcony with views of the beach and Caribbean Sea. These rooms include Club Sandals service.

Butler Village Honeymoon Oceanview One-Bedroom Poolside Villa Suites have an expansive bedroom and living area, bathroom with shower/tub combination and oversized balcony with views of the pool, gardens and ocean. These suites include Sandals Butler Service.

Riviera Honeymoon Beachfront Penthouse Club Level Rooms have enviable ocean views from their top-floor location, bathroom with shower/tub combination and large balcony. These rooms include Club Sandals service.

Great House One-Bedroom Butler Suites feature a large living room, two TVs, bathroom with shower/tub combination and an oversized balcony with views of the gardens, pool and ocean. These suites include Sandals Butler Service.

Butler Village One-Bedroom Poolside Villa Estate Suites are located on the ground and first floors of an exclusive collection of villas, each with large living room, bathroom with shower/tub combination and French doors leading out to the semi-private pool. These suites include Sandals Butler Service.

Butler Village Oceanview One-Bedroom Poolside Villa Suites are located in prime positions from which to enjoy views of the ocean, with airy living area, bathroom with shower/tub combination and private patio or veranda leading to a shared bluff-style pool deck, with 180 degree views of the Caribbean Sea. These suites include Sandals Butler Service.

Riviera Beachfront One-Bedroom Butler Suites feature large living room, expansive bedroom, bathroom with a sunken Roman-style whirlpool and walk-in shower, and an oversized balcony with ocean views. These suites include Sandals Butler Service.

Riviera Honeymoon Beachfront One Bedroom Butler Suites are as above. These suites include Sandals Butler Service.

Butler Village Honeymoon Romeo & Juliet One-Bedroom Villa Suite with Private Pool Sanctuary are unique rooms and feature it's own walled courtyard, large bathroom with walk-in shower and sunken bath tub, lounge and fully-equipped kitchen, and Roman-style private pool with water feature, outdoor rain shower and a hot tub. These suites include Sandals Butler Service.

One Bedroom Poolside Butler Villa Suite features its own living area with a television and fully stocked premium bar, a separate bedroom with a king bed, a full bathroom with walk-in shower, and patio or balcony access. You also have access to your villa’s own semi-private pool. These suites include Sandals Butler Service.

One Bedroom Poolside Butler Villa Estate Suite with a full living room with a premium bar, separate bedroom with king-size bed, full bathroom with double sink vanity and walk-in shower, and access to a semi-private pool. These suites include Sandals Butler Service.

Located within Butler Village, Villa w/4 One-Bedroom Butler Suites and Private Pool were designed with groups in mind. Each one-bedroom suite features its own living area with a television and fully stocked premium bar, separate bedroom with king-size bed, full bathroom with walk-in shower, and a patio or balcony to enjoy quiet mornings amidst lush gardens. All suites within the villa have access to a private pool with lounge chairs under shaded umbrellas and 24-hour in-room dining. These suites include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival.
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities, as well as 24-hour room service.

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 16 dining options: Le Gourmand (classic French cuisine, breakfast and dinner, reservations required for dinner), The Jerk Shack (authentic Jamaican Jerk specialities), The Southern Table (buffet breakfast and lunch, à La Carte cuisine from the American South for dinner), Tapas on the Riviera (mixture of international flavours, open till late), Vista Gourmet/Sky Terrace (Buffet breakfast and lunch, à la carte Seafood menu for dinner), Valentino's (Italian cuisine, dinner only, reservations required), The Reef Terrace (Caribbean), Manor House (Jamaican), Dino's Pizzeria (wood-fired pizza oven), Great House Café (jerk pork and chicken, sandwiches and salads, open till late), Neptune's (Mediterranean dinner only), Kimonos (entertaining Teppanyaki, dinner only, reservations required), Soy (sushi bar, dinner only), Kelly's Dockside (à la carte cuisine, dinner only, reservations required), The Mariner's Seaside Bar & Grill and Bella Napoli Pizzeria. Chocolate Buffet night once a week. 11 bars and cocktail lounges including 3 swim-up pool bars, The Rabbit Hole speakeasy bar and Ethel's Piano Bar. Please note: Restaurants are not all open every night.

Nightly entertainment, theme nights, beach parties, cocktail parties, disco and piano bar.

5 main swimming pools, 1 scuba pool, 22 hot tubs across the resort. Largest Red Lane® Spa* in the Sandals chain and Red Lane® Fitness Centre. 30 ft rock climbing wall, volleyball, floodlit tennis courts, basketball, croquet, giant chess, table tennis and shuffleboard. Unlimited green fees at Sandals Golf & Country Club (free transfers, caddies mandatory*). Scuba-diving* (free for certified divers, fee applies to others), kayaks, snorkelling, windsurfing, Hobie cats, paddle boards and aqua trikes.

SnapShots photo shop*. Gift shops. Laundry/dry-cleaning service*. Exchange Bureau. Island Routes tours and excursions desk*. Complimentary WiFi access in all room categories. Complimentary shuttle service to Riviera Seaside and Ochi Beach Club.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

3 nights.

*Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (9355)
  • Very good (3140)
  • Average (1466)
  • Poor (746)
  • Terrible (569)
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Jul 20, 2025 Curious54390836559

Mixed Experience – Beautiful Setting, But Disappointing Service & Accessibility We recently stayed at a Sandals resort and were met with a mix of beauty and frustration. The weather was absolutely perfect, and many of the staff members were warm, friendly, and professional. However, the experience was marred by several avoidable issues that… Read more
Mixed Experience – Beautiful Setting, But Disappointing Service & Accessibility We recently stayed at a Sandals resort and were met with a mix of beauty and frustration. The weather was absolutely perfect, and many of the staff members were warm, friendly, and professional. However, the experience was marred by several avoidable issues that significantly detracted from our trip. First, the accessibility around the resort was a major concern. There were far too many stairs, making it extremely difficult for my wife, who has mobility issues, to get around. No clear accommodations were made, and this presented a serious obstacle throughout our stay. The reservation system for activities and dining was disorganized and unnecessarily complex. We had to visit multiple locations just to book activities, and dinner reservations were equally frustrating. Despite being told that availability was limited, we regularly saw numerous empty tables at the restaurants. We later discovered that butlers were reserving large blocks of tables, leaving concierge-level guests like us with very few options. This felt both unfair and poorly managed. Our stay was further complicated when my wife tripped on a raised tile threshold in the bathroom, resulting in a sprained ankle. While the fall was unfortunate and preventable, the first aid staff were exceptional—quick to respond, compassionate, and professional. A doctor visited us on-site, and the resort arranged careful transportation to a nearby clinic for an X-ray. That part of our experience was handled very well and deserves recognition. Another frustration was the lack of accessible ice. Staff were routinely emptying the guest floor ice machines to supply the lobby, making it nearly impossible to get ice when we needed it—especially after my wife’s injury. Finally, the building we were placed in was noticeably outdated compared to the others around us. Given the price point, we expected more updated accommodations. In the end, the four of us traveling together all felt that we received budget-level service at a premium price. While there were moments of kindness and professionalism, too many aspects of the resort were inconsistent, inconvenient, or poorly managed. Sadly, we cannot recommend this Sandals property based on our experience. Read less
Image of the Tripadvisor rating Fantastic Trip!

Jul 19, 2025 Roxanne A

My wife and I just returned from our "home away from home" in Jamaica, staying at Sandals Ochi Hillside. As always, we had a spectacular time. Daniel, the resort manager, went above and beyond to ensure we had everything we needed for a perfect vacation. The staff were all friendly, helpful, and always smiling. Special thanks to Rudolph, Karlene,… Read more
My wife and I just returned from our "home away from home" in Jamaica, staying at Sandals Ochi Hillside. As always, we had a spectacular time. Daniel, the resort manager, went above and beyond to ensure we had everything we needed for a perfect vacation. The staff were all friendly, helpful, and always smiling. Special thanks to Rudolph, Karlene, and Deshayne for making our stay even more memorable. The hotel was clean, the food was delicious, and the Italian restaurant was our favorite. We highly recommend Sandals Ochi if you're looking for an upbeat hotel, warm and welcoming people, and a wide variety of great food. Thank you again, Daniel, for another amazing visit. We’ll see you when we return during the Summer of 2026 Robert and Roxanne Read less
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Jul 18, 2025 parishdanni Ovilla, Texas

This is our 3rd time at a Sandals resort. I can say Grenada and Barbados was wonderful. Sandals Ochi has been good. Our butler’s Roberto and Moria are AMAZING, and the ladies Shameka and Sheneka were fabulous ( I’m sure I misspelled their names) sorry 😞. The breakfast at southern has not been up to par. The waffles, French toast pancakes have… Read more
This is our 3rd time at a Sandals resort. I can say Grenada and Barbados was wonderful. Sandals Ochi has been good. Our butler’s Roberto and Moria are AMAZING, and the ladies Shameka and Sheneka were fabulous ( I’m sure I misspelled their names) sorry 😞. The breakfast at southern has not been up to par. The waffles, French toast pancakes have been cold. When I said something about it , it was a problem. For the money I paid to visit this resort I do not want to be served cold food. One night at sky vista the hostess sat us down and the table was covered with red ants, they were crawling all over the silverware, plates everywhere. We asked to be seated at another table and the waiter grabbed the silverware and plates from the ant infested table. I said excuse me sir, but we need all new glassware, plates and silverware. Not sure if we’ll return to this Sandals. Read less
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Jul 18, 2025 Heidi P

We had high hopes for our trip to Sandals Ochi, especially since this was our very first vacation without our children in 24 years. The warm welcome at check-in—with the front desk ladies singing to us and offering refreshing towels—made us feel like we were about to have an unforgettable, top-tier experience. Unfortunately, while there were some… Read more
We had high hopes for our trip to Sandals Ochi, especially since this was our very first vacation without our children in 24 years. The warm welcome at check-in—with the front desk ladies singing to us and offering refreshing towels—made us feel like we were about to have an unforgettable, top-tier experience. Unfortunately, while there were some memorable highlights, our stay overall didn’t live up to the Sandals reputation we had envisioned. Private Cabana Disappointment: We rented a private cabana on the beach for $180. While the cabana itself was comfortable and the sound of the ocean was calming, the service was lacking. We spent more time tracking down our butler than relaxing. The advertised mini-fridge with our favorite drinks was nonexistent, and we never received the level of attentiveness we expected. Dining: Amazing Food, Frustrating Service The food at Sandals Ochi was absolutely delicious—everything from the breakfast to the steak, lobster, swordfish, and snapper was flavorful and plentiful. However, the service was extremely slow. Meals routinely took 1 hour and 15 minutes to nearly 2 hours. After being seated, we often felt forgotten. My husband had to get up twice at Kelly’s Dockside to refill our drinks after sitting with empty glasses for over 15 minutes. Servers at some restaurants, such as Southern Table, were inattentive or even dismissive. A simple request for a mimosa and hot sauce was ignored entirely, and we later found out we could have helped ourselves—something that would’ve been helpful to know upfront. In contrast, Nicollette at Reef Terrace provided exceptional service. She was proactive, attentive, and made our entire dining experience enjoyable from start to finish. Mixed Interactions with Staff: Some staff members were wonderful—Stephen (Hop driver), Monique (bartender), Nicollette (server), and Slisha (photographer) truly stood out for their friendliness and excellent service. On the other hand, several others appeared unhappy or uninterested in guest experience. Shavonne at the Aqua Shack was rude and dismissive during our snorkeling check-in, and another staff member at the Ocean Club Bar scolded my husband about dripping water after walking in from the beach—a moment that could’ve been handled much more kindly. Spa Experience: Our “Scents of Love” couples massage at Red Lane Spa was a highlight. Marcia and Jocelyn were gentle, friendly, and made us feel comfortable throughout. However, we never got to use the sauna as the package promised, and we were repeatedly approached by massage staff throughout the resort trying to sell more services—even after we’d already had our treatment. Housekeeping & Room Amenities: Housekeeping did a great job keeping our room clean, restocked, and tidy. We appreciated the daily fresh towels and a consistently stocked fridge. However, we requested a wine opener and didn’t receive it until the night before we left—three days after our initial request, despite follow-up conversations with staff, including the head of housekeeping. Other Notes: Only 1 of the 3 beach showers was functional, which made rinsing off difficult. The resort has free-roaming cats across the property, which was never mentioned prior to booking. As someone allergic to cats, this would’ve been helpful to know in advance. Final Thoughts: This trip had special meaning for us, and while we did enjoy many aspects, we expected a much higher level of service, communication, and attentiveness given the premium price. This was our first Sandals experience, and sadly, we left feeling disappointed by the inconsistencies. There were definitely some standout moments and staff members who made a difference, but overall, Sandals Ochi fell short of delivering the luxury, all-inclusive experience we had hoped for. Read less
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Jul 17, 2025 Denny s Fort Lauderdale, Florida

Where do I begin? This was our first trip to Jamaica as well as our first time to a Sandals resort. Looking online to possibly see what we were in for did not prepare us for the experience we were about to live out.  I will give you my only 2 cons for the trip first. 1. the LONG bus ride from the airport to the resort. roughly 90 minutes to 2… Read more
Where do I begin? This was our first trip to Jamaica as well as our first time to a Sandals resort. Looking online to possibly see what we were in for did not prepare us for the experience we were about to live out.  I will give you my only 2 cons for the trip first. 1. the LONG bus ride from the airport to the resort. roughly 90 minutes to 2 hours. Bus had AC so was not that bad. We just wanted to get there. There is now a direct flight to Ochi twice a week via American I believe.  2. Our AC was not able to be adjusted in the room and even though we reported it the first day it was never corrected. Luckily it was a comfortable temp but could have been cooler for our comfort. 3. We had to go home after 5 nights. Now the Pros. The greeting you get upon arrival was great! they were singing and dancing, welcoming us and also offered an ice-cold towel to refresh after the bus trip. This was very nice. We were greeted by Davian (hope i spelled his name right) I seen him almost every day, sometimes twice and he ALWAYS asked how things were, had a huge smile, quick chat, and a fist bump.  Davian your are awesome! see ya in May! Next up is the beautiful Samantha in the gift shop. Me being the forgetful person I left something on the counter after checking out not once but twice! Both times she came out with what I left or laughed when I turned around to get it and she was holding it. This became a running joke for the entire trip.  Samantha thank you. We stayed on beach side and while wifey took a nap I would go sit at the sundowner bar. 3 of the best bar tenders ever! Adieb, Delano, and Kevaugn. These guys were great with plenty of smiles and positive vibes. I spent several afternoons and early evenings here with them. Happy this was on the side we were staying. I had to save the best for last. The Rabbit Hole! Now we see all about this place watching videos, but until you are there......We had the PLEASURE to sit at the bar and have Kimari as our bar tender. He became a mixologist for the wife with Duke and Dame a salted caramel whiskey. Dude threw it down and never looked back. It was that good! Needless to say, it was amazing, and I drank the Dame and Duke on the rocks every night. The music, the atmosphere, the crowd, the singers! This place was great and a visit for us every night. Kimari thank you! Little run down on where we ate. Dinner at La Gourmet was incredible. Had to purchase a bottle of the wife's favorite wine with dinner. (yes purchase they have a very nice selection, but you pay for it. This is the only upcharge we saw and they do have wine you do not pay for) breakfast was amazing as well. Salmon eggs benedict was next level for breakfast. Dinner we had a filet and lamb chop. apps were escargot and seared tuna salad. Everything was absolutely perfect! Soy the sushi was very good. very fresh. Nice inside the restaurant, but just like a sushi place nothing extra just good food.  Kimonos was very good. I forget our chefs name but very funny and engaging with the group. We had apps and main there but left before desert. Nothing to do with it being bad we just wanted to hit as many places as possible.  Jerk shack- OK I am no jerk expert, but this place rocked. We both prefered the pork as the chicken was a bit dry. We knew it was fresh daily as one day the sauce had a nice heat to it then the next day WOW thats some hot jerk lol. Amazing food for pool side. Tapas on the riviera- just a simple snack/tapas shop, but at 2am they are a godsend! got something from them almost every night. southern table - we only had breakfast here and it was a buffet with a egg station and very nice variety.   vista/sky - only had breakfast here same as southern table buffet with egg station and nice variety. Bella Napoli - not bad pool side pizza. Calzone I got was good. Wifes pizza was better. I felt the pizza was overcooked and calzone undercooked?  room service - Now this was crazy! Within 30 minutes of ordering, they were at my room. Not a huge selection, but fillers for a lazy day. We order sandwiches or cheese boards before we go out for the night. Then when we stroll in after room service ends, we have night snacks to with the tapas. Places we did not eat at and will be having next trip. vista/sky for dinner valentinos for dinner the reef for dinner southern for dinner neptunes for dinner manor for dinne rkellys for dinner mariner for dinner Sat poolside every day at the big pool on hillside. This was a party spot. Loved the swim up bar and the tables in the water. DJ's rocked it and the pool games were great! Then go relax in the room and refresh for a hour or 2 before going out for the night time. We would have a drink or 2 at the Sundowner bar then make our way back over to the hillside and the Rabbit Hole. Close the Rabbit hole and the party moved back to beachside and the reef club till 2am, then over to tapas for some food to take back (they are open till 5am) that is a basic run down of every day for us. We met a beautiful couple on the bus ride in and their family. We ended up at the same pool every day and the same rabbit hole and reef club every night. Even went to their wedding there.  Congratz Ein and KiKi! Photo shoot was great as well. Beautiful memories to look back on and was not to expensive and the ladies in the photo shop were amazing help picking photos and a frame for them.  All in all I would have to give Sandals Ochi a 9.5/10  While we did rebook for next year and got a very good rate. We rebooked at Ochi as we only did less than half of what we could have and have to eat at a few places we missed. Can not wait till next year and be back home. One thing I forgot to state was club sandals in the airport was a nice touch and unwind after the flight. The vacation started once we checked in there. they wouldn't let you touch your luggage or anything. Read less