This resort really is a palace and a spectacular one at that. Moon Palace Cancun lies on Cancun’s tranquil south shore, nestled between a long, white sand beach and 123 acres of tropical foliage. The huge variety of facilities make for the perfect family holiday, catering for all ages and abilities. From the 27-hole Jack Nicklaus signature golf course, water sports marina, and huge freeform pools to the Playroom kids’ club, Wired for teens and tennis and pickleball courts to keep the youngsters busy! Rooms are elegant with double jacuzzi baths, terraces or balconies complete with hammocks and even a drinks cabinet. You’ll be spoilt for choice when it comes to your dining options with 17 restaurants to choose from as you have full access to the restaurants at Moon Palace Nizuc too. There are incredible floor shows every evening, with the Noir Nightclub picking up the beat until the early hours.
Amenities
Golf
Scuba Diving
Tennis
Kids Club
Wheelchair access
Families
Honeymoon
Wedding
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Where is it
On a huge, wonderful beach in Cancun. Transfer time from airport: 10 minutes.
Hotel information
2052 rooms on 3 floors in several buildings with 8 lifts. All with private balcony/terrace, air-conditioning, smart TV with Google Chromecast, WiFi access, direct-dial telephone, coffee maker, 24-hour room service, mini-fridge with soft drinks, bottle of wine, spirits optic, water and beer (which is stocked alternate days), safe, Jacuzzi, bathrobes and slippers, turn-down service, hairdryer and straighteners. Non-smoking rooms on request. Superior Deluxe Garden Rooms with garden views, sleeping maximum 4 adults or 2 adults and 2 children.
All Inclusive of: all meals and snacks, 24-hour room service, stocked mini-bar, in room drinks cabinet, wifi. Domestic and imported beverages including sparkling wine. All activities, entertainment, land sports and non-motorised water sports, including the business centres.
Room upgrades
Junior Suite Golf Course View Rooms include personal use of a golf cart for getting around the resort, separate seating area and private screened terrace with table and chairs, sleeping maximum 2 adults.
Superior Deluxe Ocean View Rooms with stunning views across the Caribbean sea sleeping maximum 4 adults or 2 adults and 2 children.
Swim Up Suites are located in the sunrise section of the hotel with direct access to the private pool from the room terrace, garden/pool views and a private balcony with table and chairs. Suites have a private bath with shower, double whirlpool tub and 1 king-size bed or double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Family Deluxe Suites are located in both the Sunrise and Nizuc sections and consist of 2 bedrooms (one with 1 king-size bed, the other with 2 double beds), Xbox ONE and games available on request (subject to availability), family in-room amenities including kids' room service menu, kids’ size bathroom and slippers, Fun in the Sun beach toys and L’Oreal kids bath amenities, bathroom products. Sleeping maximum 6 adults or children.
Superior Honeymoon Suites benefit from a guaranteed king-size bed, a liquor dispenser with Premium, upgraded brands of liquor, access to the Private Beach Lounge area with waiter service, an exclusive beach bag (one per stay), pillow and aromatherapy menus, an Espresso/American coffee maker, nightly Petit Fours, private concierge service by phone, one reservation at speciality restaurant per stay, pillow menu and turn-down service and private check-in. These rooms sleep maximum 2 adults.
Please note: bedding requests are subject to availability at check-in. Some rooms at full occupancy may have a rollaway bed, instead of 2 double beds.
Bugambilias (gourmet-style International buffet for breakfast. lunch, and dinner), Agra (Indian cuisine, á la carte. Open for dinner), Momo (Pan-Asian cuisine, á la carte. Open for dinner), Gondola (Italian menu, International breakfast buffet and à la carte dinner), Palapa Asadero (International buffet lunch and à la carte dinner), Pier 8 (Mexican cuisine and seafood, buffet lunch and à la carte dinner). Located at the Golf Course Clubhouse: La Trattoria (Italian, à la carte dinner), Riviera Maya (traditional Mayan cuisine, open for breakfast, lunch and dinner). Access to all the restaurants at Moon Palace Nizuc.
Live music daily, regular shows, karaoke and theme nights. Noir Nightclub until 3:00am.
Oversized freestyle pools, children's pools. Beauty salon and extensive spa with 36 spa cabins and spa services*. 2 fitness centres including spinning classes, sauna, yoga and pilates. 2 beach volleyball courts. 5 floodlit tennis courts, 3 basketball courts and 4 pickleball courts. Use of bicycles. Non-motorised water sports with one scuba-diving demonstration per stay. Mini-golf. Beach football. Playroom kids’ club (4-12 years), daily kids' activity programme, kids' playground, games console, movie theatre and arcades. The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them. Wired Lounge (for teens, 9:00am-10:00pm). Waterpark including slides, lazy river, kids' splash zone, playroom and bowling alley available at Moon Palace The Grand (day passes can be purchased to access these facilities. Subject to availability.
24-hour room service. Concierge and bell staff service. 3 gift shops*. Laundry/dry-cleaning service*. Complimentary WiFi access. Doctor on call 24-hours*. Avis car rental*. Ice machines. Cash machine. Guests may use the facilities at other Palace resorts, except for Le Blanc Spa Resort, day passes can be purchased to access these facilities (subject to availability).
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below.
PÃer 8 restaurant is our absolute favorite restaurant here at moon palace. The food is amazing and the service is exceptional ! We had Javier and Rosalinda as our servers and they were so kind, funny, and accommodating as was the chef Manuela for our picky eaters. Manuela is an amazing chef, we’ve never had anything like we had here. The people…
Read more
PÃer 8 restaurant is our absolute favorite restaurant here at moon palace. The food is amazing and the service is exceptional ! We had Javier and Rosalinda as our servers and they were so kind, funny, and accommodating as was the chef Manuela for our picky eaters. Manuela is an amazing chef, we’ve never had anything like we had here. The people are truly what make the experience what it is and we will miss them so much !!
Read less
Yummy food and great service
Jul 10, 2025Rtsh SSacramento, California
Ate at Pier 8 and Ramon was just as amazing as the food. Services 10/10 and food 10/10! Thank you so much for a wonderful meal.
Ernesto the Dancing Ice cream Man!!
Jul 10, 2025Lotus159
Ernesto the dancing Ice cream man was one of highlights of this amazing trip to Moon Palace! This whole experience was amazing and service was top notch!! Food and entertainment was amazing!! We are a family of 8 with 2 teens and this a prefect option to please everyone
Pedicure
Jul 10, 2025Rosa R
We had a great experience with great service. Our nail techs Laura and Lorena were very attentive and gave us beautiful pedicures.
Momo Restaurant Moon Palace Resort
Jul 9, 2025A9240MNrachaelr
Eduardo Torres & Janet in Momo Restaurant in Moon Palace Resort, had best service. Very friendly and connected with the family. Will request next time we come back. Highly recommend!
We will miss you Javier !!