Banyan Tree Mayakoba

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Banyan Tree Mayakoba | Playa del Carmen, Mexico | Virgin Atlantic Holidays

Playa del Carmen, Mexico

5 stars

Banyan Tree Mayakoba is all about space, serenity and slow luxury, wrapped in one of the Riviera Maya’s most beautiful natural settings. From gliding through the lagoons by boat to retreating into your own private pool villa, everything feels calm, curated and deeply indulgent. Dining moves effortlessly from refined Thai flavours at Saffron to laid-back beachside moments, while the spa delivers the kind of switch-off that lingers long after you’ve left. Perfect for couples craving privacy or families wanting space without sacrificing style, this is a resort that lets nature set the pace and luxury follow softly behind.

Amenities

Kids Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
No Smoking
Restaurant
Spa
Swimming Pool
Valet parking
Beachfront location

Explore the local area

Located within the exclusive Mayakoba resort complex between Playa del Carmen and Cancún, the hotel is surrounded by lagoons, jungle and a pristine stretch of Caribbean coastline. From Cancún International Airport (CUN) approximately 45 minutes by car, depending on traffic.

Hotel Information

Room Information
Room Upgrade Information

Banyan Tree Mayakoba offers 162 luxury pool villas, featuring private heated pools, furnished outdoor terraces, air conditioning, king or twin beds with premium linens, high-speed WiFi, flat-screen TV, minibar, coffee and tea facilities, in-room safe, spacious bathrooms with soaking tub and separate rain shower, luxury bath amenities, bathrobes and slippers, hair dryer and daily housekeeping.

Bliss Pool Villa, Approx. 174 sq m, Spacious villa with private pool, outdoor soaking tub, garden setting and indoor-outdoor living spaces. Sleeping maximum 2 people.

Hotel details

Getting Around

You can move around the resort via walking paths, bicycles, lagoon boats and electric buggies, all arranged through the hotel. The wider Mayakoba complex connects Banyan Tree with neighbouring resorts, dining venues and the golf course*.

Facilities

• All pool villa resort.• Asian style and service standards combined with Mexican heritage.• Respectfully built within mangroves and low jungle ecology. • The beach is within walking distance and lagoon boat rides are available.• Exceptional choice of fine dining and laid-back restaurants with Playa Del Carmen close by.

Dining

Banyan Tree Mayakoba offers a collection of destination dining experiences, including Saffron, the resort’s signature Thai restaurant serving refined, authentic dishes, Cello, an Italian restaurant specialising in traditional recipes and seasonal ingredients, Tomahawk Den, a contemporary steak and grill restaurant, Sands Beach Club, offering relaxed beachfront dining and cocktails, and La Copa, a stylish lobby bar for drinks and light bites. In-villa dining is also available if you prefer to dine privately.

Fun and Games

You can unwind at the main pool or private villa pools, explore the lagoon network by boat, cycle along jungle paths or relax on the private beach. The award-winning spa offers holistic treatments, while the fitness centre, kids club and access to the Mayakoba golf course provide options for all ages.

Handy Stuff

Complimentary free WiFi throughout the resort. Private pool villas. Spa* and wellness facilities. Fitness centre. Beach club access. Kids club. Bicycle use and lagoon boats. Buggy transport. Concierge services. 24-hour reception.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

*Denotes local charge.

Please note that this hotel is available to guests aged 12 and above only.

Trip advisor rating

4.8/5

4,880 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

88%

Very Good

Average

Poor

Terrible

“Beautiful”

Feb 13, 2026Dayton K

Great experience down at the beach with Jorge as our server

“Amazing trip”

Feb 12, 2026Diana V

Beautiful place and nice service from Jorge, he was great

“Great beach service”

Feb 12, 2026Aukse G

We spent the day at Sur Beach Club and jorge took amazing care of us! Always around when we needed more drinks and waters and moving the umbrella around to keep us shady and cool. Great beach service!

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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