Essence at the Fives Beach

Playa del Carmen, Mexico

Star rating

The hotel

Looking to create your own memorable moments in Mexico... well we're sure the Essence at The Fives Beach deserves a spot in your Wishlist! Sitting on a picture-perfect beach in Playa del Carmen the stunning Essence at The Fives Beach delivers all your holiday desires. Starting with their generous all-inclusive plan that offers global cuisine and impressive cocktail lists in 10 trendy restaurants and bars, that's enough to keep any foodie happy! You have a choice of inviting pools, beach club, dreamy spa and a kid's club playhouse, where little ones will be entertained for hours thanks to the energetic activity programme. Phew! Plus there's a great selection of rooms to choose from too. How does all that sound? It's clear to see a holiday here combines a blissful beach break with something a bit more 'extra'... it's no wonder it’s proving popular with fun-loving couples and families.

Amenities

  • Tennis
  • Babysitting service
  • Kids Club
  • Bar
  • Evening Entertainment
  • Internet Access
  • Restaurant
  • Room Service
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Perfectly sat on the white sand coast of the Caribbean Sea in Playa Del Carmen. Transfer time from airport: 35 minutes.

Hotel information

663 air-conditioned rooms. All with a balcony or terrace with pool or garden views, air-conditioning, LCD flat-screen television or smart TV, WiFi, coffee maker and daily stocked mini-bar. 

With features of contemporary coastal style, Deluxe Rooms have a large balcony or terrace with garden views, and either 2 double beds or 1 king- size bed, sleeping maximum 4 adults or 2 adults and 2 children.

All Inclusive includes: a welcome drink upon arrival. Meals and drinks at 10 bars and restaurants, plus casual dining options in the open-air eateries. Domestic and international premium liqueurs. Personal concierge in pool and beach areas. 24-hour room service.

Modern 1 Bedroom Resort Residences enjoy a separate living room with double sofa bed, and a full kitchen, as well as 1 king-size bed, sleeping 2 adults. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.

2 Bedroom Resort Residences feature a master bedroom, living room with double sofa bed and a second bedroom with 2 double beds (or 1 king-size bed), and a full-size kitchen. These rooms are also available as a Swim Up Residence, where you can dip into the pool straight from your patio.

1 Bedroom Penthouse Resort Residences have their own rooftop lounge area complete with a pergola, barbecue grill and a whirlpool tub.

  • Booking Bonus: Book by 30 Jun '25 to receive upto 65% off the accommodation cost between 09 May '25 - 23 Dec '27. Terms and conditions apply. Any applicable offers havebeen calculated into the prices shown. Offers may not becombinable. Blackout dates apply.

14 restaurants and gourmet corners including Flavours (family-friendly buffet restaurant with International dishes, open for breakfast and dinner), Lizzards (healthy delights and natural ingredient-based cuisine, open for lunch), Natura Day Club & Grill (adult-only, grill restaurant, open for lunch), La Brasserie (Bistro restaurant serving the best of International cuisine, all-day dining), Oka (sushi bar, open for dinner), Mestizo (authentic Mexican gastronomy, open for breakfast and dinner), Arezzo (adult-only restaurant, Tuscan cuisine, open for dinner), Sea Olive (Italian dishes, open for dinner), Koh Thai (Thai cuisine, open for dinner). Pop up food corners including pizza slices, Mexican bites, burgers and sandwiches and other pop up delights. 4 pool bars and 4 signature bars. Coffee shop*.

Daily and nightly entertainment.

7 outdoor pools. Spa*. Gym. Outdoor tennis courts. Basketball court. Running and jogging circuit. The Beach Club with loungers and sun beds. Aluxitos Play House (4-12 years) offering fun supervised activities for kids, ranging from fitness classes, arts and crafts and tennis lessons. Interactive cooking class*. Joy & Wellness Programme (variety of activities designed to refresh and renew both body and mind. These include yoga classes, sport activities, evening entertainment and cooking classes).

Butlers in the pool and beach areas. 24-hour room service*. Dry-cleaning/laundry services*. Babysitting service available*. 

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (13069)
  • Very good (2698)
  • Average (1134)
  • Poor (551)
  • Terrible (655)
Image of the Tripadvisor rating Best holiday we’ve been on and it’s not even close!

May 20, 2025 CalDoggyDog Derby, United Kingdom

Just got back today from a 9 night stay and both me and my partner had the most incredible time here. From the staff service to the quality of food to all the amenities, this place is just top tier. This really is a paradise and by far the best holiday we’ve been on. The staff are the most friendly and attentive we’ve come across and they do… Read more
Just got back today from a 9 night stay and both me and my partner had the most incredible time here. From the staff service to the quality of food to all the amenities, this place is just top tier. This really is a paradise and by far the best holiday we’ve been on. The staff are the most friendly and attentive we’ve come across and they do everything possible to ensure you have the best stay. We spent most days round by the infinity pool with the beautiful beach you have complete access to as well. All food options and drinks were excellent, genuinely have nothing bad to say about this place! Strong recommendations: The tacos up at the back of the infinity pool are amazing, had these pretty much everyday. Also there was a Mexican style party on Saturday with entertainment and the most incredible bbq food. Our favourite restaurants were the Thai and the Mexican but all very nice. Thank you so much, we will certainly be returning in the future, there’s no doubt about that!! Read less
Image of the Tripadvisor rating Bar 1910

May 19, 2025 Venture14659182418

Ami at the fives bar 1910 is amazing! Ami is so knowledgeable, and happy to share what she knows, and serves the best cocktails ever! You must try these delicious drinks. Ami will tailor a cocktail to your own perfect wishes. Please Make sure you visit.
Image of the Tripadvisor rating We give The Fives five stars for our wedding/ reception!!!

May 19, 2025 sonyaharle Delaware, Ohio

We (along with 80 of our dearest friends and family) attended our daughter’s wedding at The Fives and had a fabulous experience! From the accommodations to the extra personalized touches, our experience was one of a kind. We loved the wedding venue, and our daughter and son in law would say that they were made to feel very special the entire… Read more
We (along with 80 of our dearest friends and family) attended our daughter’s wedding at The Fives and had a fabulous experience! From the accommodations to the extra personalized touches, our experience was one of a kind. We loved the wedding venue, and our daughter and son in law would say that they were made to feel very special the entire weekend. The food was fabulous, the entertainment was enjoyable and the rooms were spacious and very clean. I’d have to say what impressed me the most was the support staff- waiters, housekeeping, concierge, etc. were all top notch and catered to our every need and want. Thank you, The Fives, for providing us with an incredible experience- I would highly recommend this venue for a wedding/ reception!!! Read less
Image of the Tripadvisor rating Best place to go and this is our 7th time

May 19, 2025 thecleaningl Baia Mare, Romania

I happened to read a one star review from 2018 and I got mad since they kept trashing this hotel while they kept mentioning the name of other resort which probably pays people to trash competitors . So my experience is that this is the best all inclusive that I visited so far and I did visit a bunch already in Cancun . Why I like this place… Read more
I happened to read a one star review from 2018 and I got mad since they kept trashing this hotel while they kept mentioning the name of other resort which probably pays people to trash competitors . So my experience is that this is the best all inclusive that I visited so far and I did visit a bunch already in Cancun . Why I like this place .There are many reasons why I like it but no time or space to list them all . We got here , we didn’t like the room since it was at ground level and they worked with us until we got the room we wanted . People do not ask for stars or reviews or tips as the guy in the bad review said as I have never seen any of the employees doing that . Most employees are kind , humble and pleasant especially servers who work hard to please a bunch of people and never expect anything in return. Yes, indeed , I met a disrespectful worker at the pool who was unprofessional but I immediately shut him up . The food is beyond great . You eat all this fancy food that you could never afford if you went to a restaurant in the US. Drinks are pretty good and if you are nice to the guys at the bar they even make you specials. Some situations occur when things happen like when you ask for Don Julio Reposado at the restaurant and you get instead some cheap clear tequila but this is just probably a mistake since the bar is busy . Some people want majestic entrance and all that .That is just Bs from unhappy people who live in hypocrisy and denial and need majestic to make them feel better about themselves . In my opinion the quality of service, food and comfort matters more than a majestic entrance . This is our 7 th time here , we come with babies who require lots of attention and patience and I was always pleased with the way the place treated us and made us feel special. And if you mention a name in a review is not because anybody asked you to do it but because that person made you feel really special and you had to thank him somehow …. There is a lot to say but I need to enjoy my last day here after two wonderful weeks. .And let’s not forget to mention the free ride to the airport which is 150 dollars round trip if you have to get a ride. Read less
Image of the Tripadvisor rating Best All-Inclusive resort catering to service, hospitality, beautifully landscaped with spectacular cuisine.

May 19, 2025 Sage P

Best vacation with exceptional service and hospitality. We booked 3 two bedroom residence villas which were very clean, well maintained, and stocked. Room service and cleaning was top notch. Our ambassadors Pérez and Yoshua took care of our every need. The selection of restaurants and quality of food were so great that we each gained 5 lbs! So… Read more
Best vacation with exceptional service and hospitality. We booked 3 two bedroom residence villas which were very clean, well maintained, and stocked. Room service and cleaning was top notch. Our ambassadors Pérez and Yoshua took care of our every need. The selection of restaurants and quality of food were so great that we each gained 5 lbs! So much choice even for vegans and vegetarians. The Fives Resorts are truly in a class of their own. They made our 8 days so memorable that we didn't want it to end. Thank you! Read less