Essence at the Fives Beach

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Essence at the Fives Beach | Playa del Carmen, Mexico | Virgin Atlantic Holidays

Playa del Carmen, Mexico

4.5 stars

Looking to create your own memorable moments in Mexico... well we're sure the Essence at The Fives Beach deserves a spot in your Wishlist! Sitting on a picture-perfect beach in Playa del Carmen the stunning Essence at The Fives Beach delivers all your holiday desires. Starting with their generous all-inclusive plan that offers global cuisine and impressive cocktail lists in 10 trendy restaurants and bars, that's enough to keep any foodie happy! You have a choice of inviting pools, beach club, dreamy spa and a kid's club playhouse, where little ones will be entertained for hours thanks to the energetic activity programme. Phew! Plus there's a great selection of rooms to choose from too. How does all that sound? It's clear to see a holiday here combines a blissful beach break with something a bit more 'extra'... it's no wonder it’s proving popular with fun-loving couples and families.

Amenities

Tennis
Babysitting service
Kids Club
Bar
Evening Entertainment
Internet Access
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

Perfectly sat on the white sand coast of the Caribbean Sea in Playa Del Carmen. Transfer time from airport: 35 minutes.

Hotel Information

Room Information
Room Upgrade Information

663 air-conditioned rooms. All with a balcony or terrace with pool or garden views, air-conditioning, LCD flat-screen television or smart TV, WiFi, coffee maker and daily stocked mini-bar.

With features of contemporary coastal style, Deluxe Rooms have a large balcony or terrace with garden views, and either 2 double beds or 1 king- size bed, sleeping maximum 4 adults or 2 adults and 2 children.

All Inclusive includes: a welcome drink upon arrival. Meals and drinks at 10 bars and restaurants, plus casual dining options in the open-air eateries. Domestic and international premium liqueurs. Personal concierge in pool and beach areas. 24-hour room service.

Hotel details

Dining

14 restaurants and gourmet corners including Flavours (family-friendly buffet restaurant with International dishes, open for breakfast and dinner), Lizzards (healthy delights and natural ingredient-based cuisine, open for lunch), Natura Day Club & Grill (adult-only, grill restaurant, open for lunch), La Brasserie (Bistro restaurant serving the best of International cuisine, all-day dining), Oka (sushi bar, open for dinner), Mestizo (authentic Mexican gastronomy, open for breakfast and dinner), Arezzo (adult-only restaurant, Tuscan cuisine, open for dinner), Sea Olive (Italian dishes, open for dinner), Koh Thai (Thai cuisine, open for dinner). Pop up food corners including pizza slices, Mexican bites, burgers and sandwiches and other pop up delights. 4 pool bars and 4 signature bars. Coffee shop*.

Fun and Games

7 outdoor pools. Spa*. Gym. Outdoor tennis courts. Basketball court. Running and jogging circuit. The Beach Club with loungers and sun beds. Aluxitos Play House (4-12 years) offering fun supervised activities for kids, ranging from fitness classes, arts and crafts and tennis lessons. Interactive cooking class*. Joy & Wellness Programme (variety of activities designed to refresh and renew both body and mind. These include yoga classes, sport activities, evening entertainment and cooking classes).

Entertainment

Daily and nightly entertainment.

Handy Stuff

Butlers in the pool and beach areas. 24-hour room service*. Dry-cleaning/laundry services*. Babysitting service available*.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.5/5

18,272 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

72%

Very Good

15%

Average

Poor

Terrible

“AMAZING VACATION!”

Nov 01, 2025Jennifer D

This was our 7th time to The Fives Beach resort and residences! We love the mix of cenote/rainforest and beach vibe this resort has! We love the pools and the Bali beds on the beach! The service is impeccable and the food is AMAZING!! This time we stayed on the first floor which is second level of building 3 and this was our favorite room location! We were close to everything! Our ambassadors for the week (we are members) were amazing and accommodated all of our requests and reservations! This was a relaxing week and we will return!

“Great Family Vacation”

Nov 01, 2025Scott F

Had a phenomenal experience at the Fives in a one bedroom rooftop suite. The resort setup was fantastic for a vacation with a toddler with plenty of pools, great food options and friendly staff across the resort. Only minor disappointment was a lack of pre-meal bars for a family drink with our child. Gin bar could and should be open earlier with a more friendly and hospitable environment.

“Has everything to make you enjoy yourself”

Oct 31, 2025perryv2001

This is one of our favorite resorts. This resort is physically larger than most, which we really like because we love to take walks and this place is gorgeous and very safe to walk around in. The food is very good quality and good selection. We went to the Flavor's buffet for breakfast everyday, one of the servers... Miguel.... recognized us from past trips and even if we didn't sit in his section he always made an attempt to welcome us, great way to start the day. We had a 1 bedroom penthouse suite, wow, what a great room. Huge and was always kept clean. We felt that we where very lucky to have Liz and Frank as our ambassadors, they really did a good job with anything that we needed. Most of the time they had already identified what we needed and had done it or they got it done very quickly. One more shout out to the staff at the members Bali bed section, I have lost the list with their names but Armando and his coworkers did a perfect job. There's cheaper and more expensive resorts available in this area but I believe you will not find a better value anywhere. We are looking forward to our next trip there.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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