Hotel Xcaret Arte

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Hotel Xcaret Arte | Playa del Carmen, Mexico | Virgin Atlantic Holidays

Playa del Carmen, Mexico

5 stars

Hotel Xcaret Arte brings contemporary Mexican art, Caribbean colour and all-inclusive Riviera Maya ease together in one adults-only beachfront stay. Set between the Caribbean Sea and the Mayan jungle, this 900-suite resort is built around six Casas, each celebrating a different creative expression, from weaving and pottery to dance and painting. The All-Fun Inclusive™ concept is the big headline here, with food and drink, artistic workshops, airport transfers, park transfers and unlimited access to Grupo Xcaret parks included. Dining is a proper event too, with chef-led Mexican, Japanese, plant-based and surf-and-turf experiences, plus rooftop bars, wet bars and coffee spots for those “just one more” holiday moments. For slower days, Muluk Spa brings natural rock formations, jungle paths, hydrotherapy and ancestral rituals into the mix, while the beachfront setting keeps the Caribbean nicely close. Best suited to adults and young adults aged 16+, it’s a creative, culture-rich escape with plenty of polish.

Amenities

Kayaking
Yoga
Bar
Internet Access
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

Coloured by Caribbean blues and Mayan jungle greens, Hotel Xcaret Arte sits beachfront in the heart of the Riviera Maya, next to Hotel Xcaret México. It’s 15 minutes from Playa del Carmen’s 5th Avenue and 10 minutes from Xcaret, Xenses, Xplor and Xplor Fuego. Transfer time from Cancun International Airport (CUN): approximately 45 minutes.

Hotel Information

Room Information
Room Upgrade Information

900 suites, designed with contemporary Mexican interiors, organic amenities and artistic details that pay homage to Mexican culture. In-room amenities include organic amenities and a double sofa-bed. All suites are All-Fun Inclusive™ and non-smoking.

Garden Suites have views of the gardens, protected green areas or Quintana Roo jungle. These rooms sleep maximum 3 adults, depending on category.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Getting Around

Round transportation to Cancun International Airport and the Grupo Xcaret parks is included as part of the All-Fun Inclusive™ concept. The shared airport shuttle runs every 30 minutes from 9:00am to 5:00pm and every 60 minutes from 5:00pm to 9:00am. Shuttles to Xcaret, Xplor and Xplor Fuego leave every 20–30 minutes from the motor lobby; other parks, tours and ferry services require schedules and reservations to be checked with the Guest Service Manager.

Dining

10 restaurants and 12 bars. Le Chique (modern contemporary Mexican cuisine with a 27-course tasting menu). Reservation required. Xaak (contemporary Mexican cuisine with a 16-course tasting menu). Reservation required and additional charge. Encanta (author restaurant by Chef Paco Méndez). Reservation required. Cantina Vi.AI.PY. (Oaxacan cantina by Chef Alejandro Ruiz). Kibi-Kibi (Yucatan and Lebanese cuisine, exclusive to Casa de los Artistas guests). Reservation required. Mercado de San Juan (flavours from Mexico’s towns). Cayuco (surf and turf at the heart of Hotel Xcaret Arte). Tah-Xido (contemporary Japanese restaurant by Chef Luis Arzapalo). Reservation required. Arenal (BaJa-Loa seafood, Baja California and Sinaloa flavours, and fire-led cooking). Cosexa (100% plant-based cuisine). For guests staying at Hotel Xcaret Arte in Casa de los Artistas and suite categories (Junior Suites, Master Suites, and Presidential Suites), as well as for guests of La Casa de la Playa, Sunday Brunch inclusion will be valid from 3:00 PM onwards. Guests who wish to enjoy the Sunday Brunch before 3:00 PM will be required to pay the regular admission fee of MXN $4,500 per person (approximately USD $262). Changarrito (cocktails in front of the ocean). Cafeteca (coffee guided by baristas). Cafecito (premium coffee bar and deli). Wet Bar Casa de la Música. Wet Bar Casa de la Pirámide. Wet Bar Cayuco. Rooftop Bar Casa de los Artistas. Rooftop Bar Casa del Diseño. Rooftop Bar Casa de la Música. Rooftop Bar Casa de la Pirámide. Rooftop Bar Casa de la Paz. El Deseo Speakeasy.

Fun and Games

All-Fun Inclusive™ access to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco, Xenotes and Xailing ferry to Isla Mujeres by Xcaret. Xcaret Catamaran with transportation to the departure pier, snorkelling tour, premium drinks on board, box lunch and free time on the island. Artistic workshops including textile, painting, pottery and Latin dance. Muluk Spa* with massages, facials, hydrotherapy, temazcal ceremonies and sound therapy sessions. Spa facilities include 24 massage stalls in natural caves, sauna, steam room, cold plunge, hot plunge, breeze showers, cold chamber and playful pool with river views. Gyms. Yoga area. Kayak and paddle board. Functional training circuit at Ixlas. Library.Hotel Xcaret México is not available for guests staying in Casa de los Artistas. This benefit will now be exclusive to guests staying in Top Suites only (Junior Suite, Master Suite, and Presidential Suite).

Handy Stuff

WiFi is included in every area and suite. Shared airport-hotel shuttle included for guests with a confirmed arrival at Cancun airport. Park transportation included. Guest Service Manager support available for park schedules, reservations and special requests.

Additional Information

*Denotes local charge

Please note: Hotel Xcaret Arte is adults-only and welcomes young people aged 16 years or older when accompanied by parents or legal guardians.

Trip advisor rating

4.7/5

6,700 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

86%

Very Good

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Terrible

“Xcaret Arte - adults only, all - inclusive, and worth a visit!”

Jul 25, 2026brucea510

We had a wonderful visit to Xcaret Arte, and all-inclusive is true for this hotel. We spent a lot of time at the pool, and Jorge Fernandez, the pool concierge, took great care of us and everyone who came to his area. His professional and friendly attitude makes him a great asset, and he goes out of his way to make your pool experience a good one. The service is great, you can get drinks brought right to you, and at one of the rooftop pools you can even order snacks that make a pretty good lunch! Jonathan was our concierge, and he was very helpful and friendly. He always answered our questions and made sure we had everything we needed. The staff is very friendly and helpful, and the atmosphere is fun and relaxing. The rooms are very nice and unique, with fixtures and artwork from around Mexico. The hotel is environmentally friendly, and the areas are kept very clean. They even kept the seaweed, which was very heavy when we were there, off of the beach area. The restaurants have good food, and plenty of choices. We think it is worth the money, because of all the parks and excursions that are part of the deal. There is plenty to do, and you can do as much or as little as you want. The service is great, and we look forward to going back to Xcaret Arte. When we do, we hope Jorge Fernandez is still there taking care of us at the pool!

“Beautiful resort and experiences”

Jul 23, 2026Sierra M

This is one of the best resorts I’ve ever stayed at. The rooms, views, parks, food, and staff were all a 10/10. The rooms were clean, spacious, and well maintained. They also did a turn down service along with daily house keeping, which was pleasantly unexpected. All the different views were absolutely beautiful and one of the highlights of our stay. Everyone we encountered was warm, welcoming, and genuinely committed to making our vacation as enjoyable as possible. A big shoutout to Alexis by the pool, who was always checking in and making sure we were taken care of. He took care of problems before we even asked. His positive attitude and genuine hospitality made our pool days perfect and stress free. I also have to mention Adrian at the swim up bar, his drinks were consistently our favorites and he had a fun, welcoming personality.

“Honeymoon Success”

Jul 23, 2026Angelo D

We had the most amazing time. All things considered, I have no complaints it was just the perfect time. I would honestly spend every day at Arte and not do a single park and have the time of my life. I want to highlight Javier, our incredible waiter for our romantic dinner atop Casa Artistas that we got through the All You Can Feel package. There’s no greater value than that. The Xpa is incredible, but back to Javier. He truly made us feel at home and we made a life long friend. His attentiveness, thoughtfulness, and attitude came together to make our experience truly unforgettable. Truly the best waiter I’ve ever had. I’ll be coming back for Javier alone!

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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